1.3 Programas, proyectos y sistemas de gestión de la Empresa
2.1.4 Nuevas tecnologías en el procesamiento de pulpas de fruta
2.1.4.2 Nuevos sistemas de envasado adaptados a los
Over the last five years, in order to better manage their supply and dem and o f space, many major organisations have undertaken space utilisation studies. These have assisted organisations in monitoring space use and in identifying space wastage and
shortage within a facility. Typically, the overall objective is to reduce the total am ount o f net usable area, which will effectively lower occupancy costs (Apgar, 1993). The main intention is to improve the utilisation o f space, from a very low or very intensive utilisation to a reasonable utilisation, as discussed in Chapter 4. U tilisation can only be identified through regular m onitoring or auditing o f the space after a change has occurred.
Because utilisation depends on the time o f use or frequency and the capacity o f space use or occupancy, the conditions in which low utilisation is recorded could be due to the low average frequency and occupancy o f use. Low frequencies could be due either to the short duration o f events, while low occupancy o f use could be due to unoccupied or temporarily occupied spaces. In one o f the surveys carried out, unoccupied desks ranged from 39% -66% o f the total, whilst occupied desks vary much less, from 20-32%, which indicates that the maxim um level o f desks in use is typically 10-20% above the average level (IBM, 1991). The reverse is true for high utilisation.
Because space is only used once it has been allocated, changes in utilisation will obviously instigate the need for a review o f the allocation procedures. To date, studies o f this nature have focused on continuous data to profile the space throughout the working time (AMA, 1993; Stansall, 1993). The issue in the changing patterns o f space use is the variation over hourly, daily, weekly and monthly periods and the variation across the different levels within the organisation; individuals, groups, business units and the organisation.
over time. This relationship is approached by expressing the possible lim itations which may be intrinsic to the traditional m ethod when applied to these changing situations. This discussion is followed by an extensive attem pt to bring together industrial practices o f the m anagem ent o f space over time.
R eferences
Adami, L. & Blunsdon, B., 1997, “Investigation o f organisational control for on-site and off-site professional workers”, presented at Second International W orkshop on Telework, Proceedings o f the W orkshop:'Building Actions on Ideas', V ol.2, 2-5th September, 1997, Amsterdam: WORC.
Alexei M armot Associates, 1993, “Improving Space U tilisation at Bedfont Lakes”, SOS Survey March 1993, Internal Report, London: IBM.
Alvehus, J., et al, 1997, “Com m unication and performance: A study o f individual and group-related w ork”, presented at Second International W orkshop on Telework,
Proceedings o f the Workshop:'Building Actions on Ideas', 2-5th September 1997,
Amsterdam: WORC.
Apgar, M. IV., 1993, “Uncovering your hidden occupancy costs”, in H arvard Business Review. May-June, pp. 124-136.
Atkinson. J. & Meager. N., 1986, “Is flexibility ju st a flash in the pan", in Personnel
Management. September, pp.26-29.
Atkinson, J., 1984, “M anpower strategies for flexible organisations”, in Personnel
Management. August, pp.28-31.
Avis, M & Gibson. V.. 1996, Real Estate Resource M anagem ent Comparisons: A
study o f major occupiers in France. Spain, and the UK. Oxon: GTI Specialist
Publishers Ltd.
Becker, F. & Joroff, M., 1995, Reinventing the Workplace. Atlanta: International Developm ent Research Council.
Belcher, R., 1994, Performance Monitoring, MSc. Dissertation, University College London, London, Unpublished.
Birchall, D., & Lyons, L., 1995, Creating Tomorrow's Organisation: Unlocking the benefits o f Future Work, London: Pitman.
British Council for Offices, 1994. Specification For Urban Offices, Reading: British Council for Offices.
Britton. P., 1994. Rethinking Work: An exploratory investigation o f new concepts o f work in a knowledge society. The Telework O ption Reviewed and Com m ented, Paris: EcoPlan International.
Clutterback, D. & Hill, R., 1981, The Re-m aking o f work: Changing work patterns and how to capitalize on them, London: Grant-M clntyre.
Clynes, R. & Branton, A., 1984, '‘Flexibility and A daptability: A lternative Design Strategies’", in Lees, R., & Smith, A., (eds.). Design, Construction & Refurbishm ent o f Laboratories, New York: Ellis Horwood.
Cowan, P., 1969, The Office: A Facet o f Urban Growth, London: Heinemann.
Croner's Premises M anagement, 1987, Changes in Property Requirements: Refurbishment or Relocation? July, London: Croner's.
Cundell, L. 1988, Planning For the City Offices In The 1990s: A Challenge Unmet?
London: London School o f Economics Geography Discussion Paper, N ew Series No.
2 2.
Darlow, C., 1986, (ed). The London Property M arket In A D 2000, N ew York: E & FN Spon.
Davidow, W. & Malone, M., 1992, The Virtual Corporation: Structuring and Revitalizing the Corporation fo r the 21st Century, New York: H arper Business.
Davis, G., et al, 1985, Executive Overview, An O verview o f the M ain Report and Supporting Volumes o f the ORBIT-2 Project and rating Process on O rganisations, Buildings and Information Technology, Norwalk: Harbinger Group Inc.
DEGW & Teknibank. 1992. The Intelligent Building In Europe: Executive Summary.
London: British Council for Offices Occasional Paper.
Duffy, F. & Henney, A., 1989, The Changing City, London: Bulstrode Press.
Duffy, F., 1983, The O RBIT Study: Inform ation Technology and Office Design.
London: DEGW and EOSYS.
The Eclipse Group, 1994b, Facilities M anagem ent M anagem ent Guide N o.5. 1994. Cost and Performance Benchmarking: A M anagem ent Guide To Cost Reduction. November, London: The Eclipse Group, pp. 11-12.
The Eclipse Group, 1995, “W orkstyle 2000”, in Facilities M anagement: M anagem ent Guide No 9. N ovem ber 1995, pp.5-10.
Em ployment Department Group, 1994, Equal Opportunities: Ten Point Plan fo r Employers, PL 922.
Em ployment Gazette, 1994, “Revision to Historical Series o f Average Actual Hours o f W ork”, in Em ploym ent Gazette, July, p p.2 6 1-264.
Gray, M., et al, 1993, Teleworking Explained, Chichester: John Wiley & Sons.
Hirschheim, R., 1986, “The Effects o f A Priori V iew s on the Social Implications o f Computing: The Case Office A utom ation”, in C om puting Surveys, 18(2), June.
Huws, U., 1993, Teleworking In Britain: A Report To the Em ploym ent Department,
Employment Department, Research Series No. 18, O ctober 1993.
IBM, 1991, Space occupancy and smart space, IBM internal report, London:IBM . p.l 1.
Incomes Data Services, 1983, Flexible W orking Hours, London: Incomes Data Services, Study 301.
Judkins, P., et al 1985, Networking In Organisations: The Rank Xerox Experiment,
Aldershot: Gower.
Ranter, R., et al, 1992, The Challenge O f O rganisational Change: How Companies Experience It and Leaders Guide It, N ew York: Free Press.
Laing, A. 1993, "The Changing W orkplace”, in The Flexible Workplace, A Report on the Proceedings o f a one-day Seminar held at D igital Equipment Ltd., Yvonne Frost (ed.). Tuesday, 13th July, 1993, Henley on Thames: Henley M anagem ent College, pp.6-12.
Teaman, A. & Borden. I., 1993, “The Responsible W orkplace: User Expectations”, in Duffy, F. et al, (eds). Responsible Workplace: The Redesign o f Work and Office.
London: Butterworth Estates Gazette, pp. 16-32.
Leeds, B., 1997, “M anaging professionals by remote control”, presented at Second International Workshop on Telework, Proceedings o f the W orkshop:'Building A ctions on Ideas', Vol.2, 2-5th September 1997, Am sterdam : WORC.
Lees, R. & Smith, A.. 1984, Design, Construction and Refurbishm ent o f Laboratories,
Vol. 2. London: Ellis Horwood Series in Inform ation Science.
M iles, R. & Snow. C. 1986, Organisations: N ew Concepts for New Forms”, in
California M anagement Review, Vol. XXVII, N o .3, pp.62-73.
Nutt, B., 1997, Flexible Working: The Changing Environm ent Conference, N otes:C hairm an's Introduction and Summation. 18th April, London:SBIM .
Nutt, B. 1993, ‘T h e Strategic B rie f’, in Facilities, (11)9). pp.28-32.
Nutt, B., et al, 1996a, Refurbishment fo r change o f use, detailed report to the EPSRC, London: UCL.
Nutt. B.. et al, 1996b, Refurbishment fo r change o f use (extension): Selective demolition, detailed report to the EPSRC, London: UCL.
Penn, A. & Vaughn, L., 1995, Refurbishm ent o f Sm ithKline Beecham Pharmaceuticals: Report on Spatial Analysis M ovem ent Study S ta ff Contacts,
Analysis o f Design Proposal, 22nd May, London: Space Syntax Ltd.
Skyrme, D., 1994, "Flexible Working: B uilding a Lean and Responsive Organisation", in Long Range Planning, 27(5): pp.98-110.
Sproull, L. & Kiesler, S., 1991. Connections: N ew Ways o f Working in the Networked
Organisation, Cambridge. MA: MIT Press.
Stansall. P.. 1993. "M anaging Change in the O rganisation and Layout o f Employment Services Job Centres", in Property Management, 11(1). pp. 17-30.
Suomi, R. & Pekkola. J.. 1997, "M anagem ent values and telew ork", presented at Second International W orkshop on Telework. Proceedings o f the W orkshop:'Building Actions on Ideas', V ol.2. 2-5th September 1997. Am sterdam : WORC.
Thompson, P.. 1995, "Preparing for the Flexible O rganisation", in Flexible Working,
1(1). pp.4-5. November.
Thomson. T.. 1997. The Changing Work Environm ent, in Flexible Working: The
Changing Environment Conference Proceedings, 18th April, London: SBIM.
Varcoe. B., 1995a, "A Demanding Challenge", in Flexible Working, 1(1). pp.8-11.
Wade. M.. 1973, Flexible Working Hours in Practice, Epping: G ower Press.
Watson. G.. 1994. "The Flexible W orkforce and Patterns o f W orking Flours in the UK", in Em ploym ent Gazette. July, pp.239-247.
W hittaker. S., et al. 1993. "Shared Workspaces: How Do They W ork and When Are They Useful?", in International Journal o f M an-M achine Studies, V ol.39. pp.813- 842.