ORIENTACIONES METODOLÓGICAS DEL PROCESO

A, Remote Monitoring and Logging System (RMLS) – Technology Refresh, M07.04-02

Program Description

The RMLS Technology Refresh program covers future activities required to extend the service life of RMLS hardware and software located at the National Operations Control Center (NOCC), Atlantic Operations Control Center (AOCC), Mid-States Operations Control Center (MOCC), Pacific Operations Control Center (POCC), Southern California TRACON (SCT), the William J. Hughes Technical Center (WJHTC), ARTCCs, and the Combined Center Radar Approach Control (CERAP) in Hawaii. Technology refresh is scheduled to begin in FY 2015 and be completed in FY 2020. RMLS Technology Refresh replaces the commercial off the shelf (COTS) logical components of the RMLS.

Integrated Display System (IDS) - Replacement -

Technology Refresh

First site IOC: September 2013 -- Last site ORD: July 2017 IDS - Repl

First site: 2017 -- Last site: 2020 IDS-R TR

The RMLS is used for generating, quantifying, analyzing, measuring, and reporting maintenance information. It also reports error levels, maintenance responsiveness, and utilization of NAS components, systems, and services for the NAS as a whole. The RMLS maintenance information is used by the FAA to analyze trends and improve performance, make investment decisions and support budget requests for replacement, relocate, or modify existing equipment, detect supportability problems, evaluate the efficiency and effectiveness of the overall maintenance program, and provide reports to Congress and FAA management.

RMLS improves the effectiveness of Technical Operations Services (Tech Ops) maintenance processes and practices. The RMLS functions as a single system across the FAA's Technical Operations enterprise and oversees the entire event management life cycle, from generation of the initial event through assignment, updates, and event closure. The National Logging Network (NLN) subsystem performs maintenance monitoring and logging functions; the National Remote Maintenance Monitoring (RMM) Network (NRN) subnetwork performs monitoring and control of NAS devices function. RMLS is responsible for routing status messages to field operators, as well as routing commands to NAS devices.

RMLS Technology Refresh will upgrade core components to meet the agency’s growing need for data storage and bandwidth throughput, and will provide security updates for full network separation between the non-NAS (Mission Support) and NAS (Operations).

Alignment of Program to FAA Strategic Priority and Performance Metric

• FAA Strategic Priority 2 – Deliver Benefits through Technology and Infrastructure.

• FAA Performance Metric 1 – Sustain adjusted operational availability at 99.7 percent for the reportable facilities that support the Core airports.

Relationship to Performance Metric

The RMLS Technology Refresh supports the FAA operational availability performance metric by upgrading the systems used for generating, quantifying, analyzing, measuring, and reporting maintenance information to determine operational availability. RMLS maintains NAS availability by providing warnings of deteriorating system performance and allowing maintenance staff to respond quickly to outages and other performance issues.

Program Plans FY 2015 – Performance Output Goals

• Complete deployment of the following at the WJHTC Integration Testing/Operational Testing (IT/OT) and NOCC:

o Six NLN Database Servers o Six Storage Arrays o Six Database Switches o Three Application Servers

o Three Windows Management Servers

• Complete deployment of the following at the WJHTC (IT/OT) and POCC: o Three Monitor/Message Servers

o Three NRN Database Servers o Three Trace Servers

o Three Preventive Maintenance Servers o Six FTI/OPS Switches

• Complete deployment of the following at the WJHTC (IT/OT) and POCC Security: o Three Management Servers

o Six Load Balancers o Three Presentation Servers o Perform site preparation

Program Plans FY 2016 – Performance Output Goals

• Complete deployment of the following at the POCC, MOCC and NOCC: o Six NLN Database Servers

o Six Storage Arrays o Six Database Switches o Three Application Servers o Nine Management Servers

• Complete deployment of the following at the AOCC, MOCC and NOCC: o Three Monitor/Message Servers

o Three NLN Database Servers o Three Trace Servers

o Three Preventive Maintenance Servers o Six FTI/OPS Switches

• Complete deployment of the following at the AOCC, MOCC and NOCC Security: o Three Management Servers

o Six Load Balancers o Three Presentation Servers o Prepare three sites

Program Plans FY 2017 – Performance Output Goals

• Complete deployment of the following at the Data Repository, Operational Test (OT2) and Oklahoma City (OKC) Training:

o Six NLN Database Servers o Six NRN Database Servers o Three NLN Application Servers o Three NRN Monitor/Message Servers o Nine Windows Management Servers o Three System Management Servers o Six Storage Arrays

o Six Database Switches o Six Core Switches o Six Load Balancers

o Six CheckPoint Security Firewall Appliances with Intrusion Detection Systems o Three High Capacity Tape Library

• Complete deployment of the following at Data Repository (DR)/OPS Security: o Two Management Servers

• Complete deployment of the following at Operational Test, Operational Test 2, OKC Training, Anchorage ARTCC (ZAN), Honolulu (ZHN), Southern California TRACON (SCT), Seattle ARTCC (ZSE), Salt Lake ARTCC (ZLC), Oakland ARTCC (ZOA), and Denver ARTCC (ZDV):

o 20 Protocol Converter and Software Licenses o 30 Protocol Converter Servers

o 10 Rack Management Servers

o 10 Keyboard/Video/Mouse (KVM) / Terminal Switches

Program Plans FY 2018 – Performance Output Goals

• Complete deployment of the following at the Operational Test, Integration Test, NOCC: o Six Core Switches

o Six Load Balancers

o 12 CheckPoint Firewall Appliances with Intrusion Detection Systems o Three KVM Switches

o Three Time Servers

o Three System Management Servers

• Complete deployment of the following at Los Angeles ARTCC (ZLA), Jacksonville ARTCC (ZJX), Memphis ARTCC (ZME), Miami ARTCC (ZMA), New York ARTCC (ZNY), ZBW, Atlanta ARTCC (ZTL), and Washington ARTCC (ZDC):

o 16 Protocol Converter and Software Licenses o 24 Protocol Converter Servers

o Eight Rack Management Servers o Eight KVM / Terminal Switches

Program Plans FY 2019 – Performance Output Goals

• Complete deployment of the following at the POCC, AOCC, and MOCC: o Six Core Switches

o Six Load Balancers

o 12 CheckPoint Firewall Appliances with Intrusion Detection Systems o Three KVM Switches

o Three Serial Console Switches o Three Servers

o Three System Management Servers

• Complete deployment of the following at Albuquerque ARTCC (ZAB), Indianapolis ARTCC (ZID), Chicago ARTCC (ZAU), Fort Worth ARTCC (ZFW), Houston ARTCC (ZHU), Minneapolis ARTCC (ZMP), Cleveland ARTCC (ZOB), and Kansas City ARTCC (ZKC):

o 16 Protocol Converter and Software Licenses o 24 Protocol Converter Servers

o Eight Rack Management Servers o Eight KVM / Terminal Switches

System Implementation Schedule

B, Automated Maintenance Management System (AMMS), M07.05-01

Program Description

The Automated Maintenance Management System (AMMS) will provide new functionality and standards of data sharing using updated tools and technology for the interoperability of operations and maintenance information systems. AMMS will provide real time status information and eliminate inefficiencies in access to information provided by navigation, surveillance, communication, safety management, aeronautical information, supply chain management, maintenance, training, and labor resource systems. AMMS will not be implemented as a single system, but as a series of interfaces with existing enterprise services that will be developed and implemented on an individual basis. AMMS will not subsume or replace existing programs. Instead, it will improve information processing and comply with FAA's future vision of a net-centric environment as defined in the NextGen Mid-Term Concept of Operations. AMMS will implement a web services environment to eliminate unnecessary duplication, manual and limited automated processes.

Current and planned systems are being considered as candidates for inclusion in a secure net-centric data exchange environment provided by AMMS. These systems process information in seven broad categories:

Remote Monitoring Logging System (RMLS) Technology

Refresh

RMLS Technology Refresh: FY 2015 - FY 2020 RMLS TR

2020 2015