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Planeamiento estratégico

In document Plan estratégico de Amazon (página 39-46)

David M Griffiths

In 1972, I

In 1972, I finished my chemistry Ph.D. at finished my chemistry Ph.D. at NottinghaNottingham University and joined Pricem University and joined Price Waterhouse as a trainee accountant.

Waterhouse as a trainee accountant.

II qualified in 1976 and mqualified in 1976 and moved to the internal audit deparoved to the internal audit department of the Boots Company PLC,tment of the Boots Company PLC, a

a retail chemists and hearetail chemists and healthcare company (£5bn lthcare company (£5bn turnover), before assistiturnover), before assisting in theng in the introduction of inflation

introduction of inflation accounting.accounting.

II returned to be Head of the internal audireturned to be Head of the internal audit department a year later, in charge of 12 staff.t department a year later, in charge of 12 staff.

Promotion to Head of

Promotion to Head of PharmaceuticPharmaceutical Accounting Services followed, where I wasal Accounting Services followed, where I was responsible for 100 staff in

responsible for 100 staff in payroll, fixed assets, accounts payable and accountspayroll, fixed assets, accounts payable and accounts receivable departments.

receivable departments.

Followin

Following the g the reorganisareorganisation of tion of Accounting ServicesAccounting Services, I , I returned to internal audit, as returned to internal audit, as InternalInternal Audit Manager. During the last few years, I introduced risk based auditing into the

Audit Manager. During the last few years, I introduced risk based auditing into the department, using a database at its core similar to the Excel spreadsheet used on the department, using a database at its core similar to the Excel spreadsheet used on the website. This methodology was used for most

website. This methodology was used for most audits, including computer and systemsaudits, including computer and systems development audits.

development audits.

II have now retired and am spenhave now retired and am spending my spare time as a trustee for an almshouse chding my spare time as a trustee for an almshouse charityarity and trying to keep my web site maintained! I was a

and trying to keep my web site maintained! I was a member of the Institute of Internalmember of the Institute of Internal Auditors (U.K.) Technical Development Committee and was involved in the writing of Auditors (U.K.) Technical Development Committee and was involved in the writing of thethe Guidance Note on implementing RBIA. Hence the similarity of some of the appendices to Guidance Note on implementing RBIA. Hence the similarity of some of the appendices to those which have been on my site for some years. The views expressed in this book, and those which have been on my site for some years. The views expressed in this book, and on the web site, are my own and are

on the web site, are my own and are not endorsed by the Institute.not endorsed by the Institute.

II have whave written a written a websiebsite onte on managing informationmanaging information ((http://www.managinghttp://www.managing- -information.org.uk/

information.org.uk/)) and and an aran article ticle onon auditing informationauditing information for for www.itaudit.orgwww.itaudit.org..

©

©DD MM GrGriiffffitithhss 15-Mar-200615-Mar-2006 PaPagege 4646

8

8 A Ap pp pe en nd di ic ces es

Du

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www.internalaudit.biz ..

Th

Thee apappependndiciceses arare:e:

A

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A

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map A

Appppeennddiixx CC AAsssseessssiinngg rriisskk mmaattuurriittyy MMaattrriixx ggiivviinngg tthhee rreeqquuiirreemmeennttss ffoorr tthhee ffiivvee ccaatteeggoorriieess ooff rriisskk mmaattuurriittyy aanndd sug

suggesgestedted audiauditt testeststs A

Appppeennddiixx DD PPrroocceessss mmaapp AAnn eexxaammppllee pprroocceessss mmaapp ffoorr aa ccoommppaanny my maannuuffaaccttuurriinngg aanndd rreettaaiilliinngg

A

Appppeennddiixx EE AAuuddiitt UUnniivveerrssee LLiisstt ooff aallll aauuddiittss aann oorrggaanniissaattiioonn ccoonnssiiddeerrss iitt rreeqquuiirreess ttoo pprroovviiddee aassssuurraannccee oonn ri

risksk manmanagagemeementnt.. ItIt isis nonott esessesentntialial,, bubutt asassisiststss ththososee orgorgananisisatatioionsns wiwishishingng toto en

ensusurere auaudiditsts hahaveve papartrticiculularar chchararacacteteririststicics,s, susuchch asas lelengngthth ofof auaudidit.t. ItIt cacann ononlyly be

be coconsnsididerereded cocompmpleletete whwhenen alalll ririskskss hahaveve bebeenen asassisigngneded toto auaudiditsts,, sisincncee so

someme auaudiditsts mamayy bebe mimissssiingng frfroomm tthehe plplanan..

A

Appppeennddiixx FF RRiisskk aanndd aauuddiitt uunniivveerrssee (RAU)

(RAU)

Th

Thee cocompmpleletete lilistst ofof scscororeded ririskskss anandd ththee auaudiditsts ththatat wiwillll chchececkk ththeieir  management.

management.

A

Appppeennddiix Gx G CCoolluummn kn keeyy DDeettaaiills os of tf thhe ce coolluummnns is in tn thhe Re RAAUU

A

Appppeennddiix Hx H AAuuddiit pt pllaann TThhe ae auuddiit pt pllaan dn deerriivveed fd frroom tm thhe Re RAAUU

A

Appppeennddiixx II PPrroocceessss mmaapp -- ppuurrcchhaasseess AAnn eexxaammppllee pprroocceessss mmaapp ffoorr tthhee pprroocceesssseess uusseedd ttoo pprrooccuurree aannyy iitteemm ffoorr tthhee organisation

organisation A

Apppepenndidixx JJ EExxppeennssee ppuurcrchhaasseess dadattababasasee ThThee aauuddiitt ddaatatababasese uusseedd foforr tthhee auauddiitt ooff eexpxpenenssee ppuurrchchaasseess

A

Appppeennddiixx KK CCoonncclluussiioonnss GGuuiiddaannccee ffoorr pprroovviiddiinngg aassssuurraannccee oonn aann iinnddiivviidduuaall aauuddiitt

I

Imm lleemmeennttiinn RRBBIIAAAA eennddiicceess

8

8. .1 1 A A – – S Sc co or ri in ng g r ri is sk ks s

IIff tthehe coconsnseqequeuencncee whwhenen ththee ri

risksk ococcucursrs isis:: ORORththee lilikelkelihoihoodod of of 

th

thee ririsksk ococcucurrrriningg isis::

Th

Thenen ththee mmeaeasusurere isis de

defifinenedd toto bebe::

A

A cacatataststrorophphicic imimpapactct onon ththee orga

organisanisationtion,, threthreateateningning itsits existence

existence

Alm

Almostost cercertaintain

Ca

Cashsh atat risrisk>k> £1,£1,000000,0,00000 To

To prepreveventnt ththee orgorganianisasatiotionn ac

achihieveviningg alall,l, oror aa mmajajoror papartrt,, ofof ititss ob

objjecectitivevess foforr aa lolongng titimme.e.

Probable Probable

Ca

Cashsh atat risriskk <£1<£1,0,000,00,000000

>£100,000

>£100,000 To

To ststopop ththee orgorganianisasatiotionn acachiehievivingng it

itss obobjjecectitivevess foforr aa lilimmititeded pepeririodod..

Possible Possible

Ca

Cashsh atat risriskk <£1<£10000,00,0000 >£>£3030,00,0000 To

To ststopop ththee orgorganianisasatiotionn acachiehievivingng it

itss obobjjecectitivevess foforr aa lilimmititeded pepeririodod..

Unlikely Unlikely

Mo

Modederaratete(3(3))

Mi

Minonorr (2(2)) Cat

Catatratrophophicic(5)(5)

Ma Majojorr(4(4))

©

organisanisationtion,, threthreateateningning itsits existence

existence

Alm

Almostost cercertaintain

Ca

Cashsh atat risrisk>k> £1,£1,000000,0,00000 To

To prepreveventnt ththee orgorganianisasatiotionn ac

To ststopop ththee orgorganianisasatiotionn acachiehievivingng it

To ststopop ththee orgorganianisasatiotionn acachiehievivingng it

To cacaususee miminornor incincononvevenieniencnce,e, nonott aff

affecectintingg ththee acachiehievevemmenentt of of  objectives

Insignifgnificanicantt(1)(1) Mo

Modederaratete(3(3))

Mi

Minonorr (2(2)) Cat

Catatratrophophicic(5)(5)

Ma

Merchachandindisinsingg DefiDefinene objeobjectivctiveses for

for seselllliningg googoodsds The

The obobjejectctiviveses of of  th

thee prproceocessessess fofor  sel

sellinlingg areare defined defined

The

The obobjejectctiviveses wiwillll no

nott dedeliliveverr ththee organisation's organisation's objectives objectives effe

effectictivelyvely andand efficiently

Merchandisendise DirectDirector or  ou

outltlinineses ththee acactitionon toto bebe ta

takekenn toto acachihievevee ththee tatargrgetets.s.

Se

Seee alalsoso ststratrategyegy cocontrntrololss Mo

storesres opeoperateratedd by

by ththee org

organianisatsationion,, or or  franchised

custstomeomersrs wawantnt toto buy

Merchachandindisinsingg DirDirectectoror andand st

Focusus GrouGroupsps

Qua

Quarterrterlyly prepresentsentatioationn toto Boa

Boardrd byby MerMerchanchandisdisinging Di

Direrectctoror onon marmarketket trtrenendsds

M

Meerrcchhaannddiissiinngg SSeellll iinn ssttoorreess SSeellll ggooooddss iinn sto

storesres opeoperateratedd by

by ththee org

organianisatsationion,, or or  franchised franchised

Fa

Failil toto antanticicipipateate the

the competicompetitions'tions' in

campaigaignsns areare monimonitortored,ed, wi

withth aa wweeeeklklyy rerepoportrt toto ththee Mercha

Merchandisinndisingg DirectDirector.or.

None None

M

Meerrcchhaannddiissiinngg SSeellll iinn ssttoorreess SSeellll ggooooddss iinn PrPriciceses araree nonott MerchandiseMerchandise 55 55 2255 ttrreeaatt CCoommppeettiittoorrss' p' prriiccees as arree NoneNone

©

Merchachandindisinsingg DefiDefinene objeobjectivctiveses for

for seselllliningg googoodsds The

The obobjejectctiviveses of of  th

thee prproceocessessess fofor  sel

sellinlingg areare defined defined

The

The obobjejectctiviveses wiwillll no

nott dedeliliveverr ththee organisation's organisation's objectives objectives effe

effectictivelyvely andand efficiently

Merchandisendise DirectDirector or  ou

outltlinineses ththee acactitionon toto bebe ta

takekenn toto acachihievevee ththee tatargrgetets.s.

Se

Seee alalsoso ststratrategyegy cocontrntrololss Mo

storesres opeoperateratedd by

by ththee org

organianisatsationion,, or or  franchised

custstomeomersrs wawantnt toto buy

Merchachandindisinsingg DirDirectectoror andand st

Focusus GrouGroupsps

Qua

Quarterrterlyly prepresentsentatioationn toto Boa

Boardrd byby MerMerchanchandisdisinging Di

Direrectctoror onon marmarketket trtrenendsds

M

Meerrcchhaannddiissiinngg SSeellll iinn ssttoorreess SSeellll ggooooddss iinn sto

storesres opeoperateratedd by

by ththee org

organianisatsationion,, or or  franchised franchised

Fa

Failil toto antanticicipipateate the

the competicompetitions'tions' in

campaigaignsns areare monimonitortored,ed, wi

withth aa wweeeeklklyy rerepoportrt toto ththee Mercha

Merchandisinndisingg DirectDirector.or.

None None

M

Meerrcchhaannddiissiinngg SSeellll iinn ssttoorreess SSeellll ggooooddss iinn sto

storesres opeoperateratedd by

by ththee org

organianisatsationion,, or or  franchised

monititororeded eveveryery weweek,ek, wiwithth re

repoportrtss gogoiningg toto apappropropripriateate He

Headadss ofof MeMerchrchanandidisese Departments

storesres opeoperateratedd by

by ththee org

organianisatsationion,, or or  franchised franchised

Sto

Storere laylayoutout confuses

Key characharacteriscteristicstics NoNo forformalmal

approach approach dev

develoelopedped for for  risk

risk

management management

Sca

Scattetteredred silsiloo bas

baseded appapproacroachh to

to ririsksk management management

St

Strarategtegyy anandd polpoliciicieses inin pl

placacee anandd communi

communicated.cated. RiskRisk app

appetitetitee defidefinedned

Ent

Enterprerpriseise apprapproachoach toto risk

risk manamanagemgementent dev

develoelopedped andand communicated communicated

Ris

Riskk manamanagemegementnt and

and intinternernalal con

controltrolss fullfullyy emb

Are thethe orgaorganisnisatiation'on'ss object

objectivesives definedefined?d?

Che

Checkck thethe orgorganianisatisation'on'ss objeobjectictivesves ar

aree dedetetermrminineded byby ththee boboarardd anandd ha

haveve bebeenen cocommmmununicicatateded toto alalll st

stafaff.f. ChChececkk ototheherr obobjejectctiviveses anandd ta

targrgetetss areare coconsnsisistententt wiwithth ththee org

organianisatsationion's's objobjectiectivesves.. (1)(1) Ha

Haveve manmanagagemeementnt hahaveve be

beenen tratrainineded toto unundederstrstanandd wh

whatat ririskskss arare,e, anandd ththeieir  resp

responsonsibiibilitylity forfor thethem?m?

In

Intetervrviewiew manmanagagererss toto coconfinfirmrm ththeieir  un

assesessissingng ririskssks bebeenen defined?

defined?

Ch

Chececkk ththee scscororiningg sysyststemem hahass bebeenen ap

apprprovoved,ed, cocommummuninicacatetedd anandd isis us

useded.. (2(2)) Ha

Haveve prprococesessesess beebeenn

No No part part In In Yes Yes

ExaExaminminee ththee proprocescessesess toto enensusurere

©

Key characharacteriscteristicstics NoNo forformalmal

approach approach dev

develoelopedped for for  risk

risk

management management

Sca

Scattetteredred silsiloo bas

baseded appapproacroachh to

to ririsksk management management

St

Strarategtegyy anandd polpoliciicieses inin pl

placacee anandd communi

communicated.cated. RiskRisk app

appetitetitee defidefinedned

Ent

Enterprerpriseise apprapproachoach toto risk

risk manamanagemgementent dev

develoelopedped andand communicated communicated

Ris

Riskk manamanagemegementnt and

and intinternernalal con

controltrolss fullfullyy emb

Are thethe orgaorganisnisatiation'on'ss object

objectivesives definedefined?d?

Che

Checkck thethe orgorganianisatisation'on'ss objeobjectictivesves ar

aree dedetetermrminineded byby ththee boboarardd anandd ha

haveve bebeenen cocommmmununicicatateded toto alalll st

stafaff.f. ChChececkk ototheherr obobjejectctiviveses anandd ta

targrgetetss areare coconsnsisistententt wiwithth ththee org

organianisatsationion's's objobjectiectivesves.. (1)(1) Ha

Haveve manmanagagemeementnt hahaveve

Haveve manmanagagemeementnt hahaveve

In document Plan estratégico de Amazon (página 39-46)

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