Course Syllabus (Approved: Aug. 2011)
Course Title INFORMATION SYSTEMS TECHNOLOGY
Course Code Number COM 240
Credit Hours 3
Course Objective
Main Objective The objective of the course is to develop understanding on the basic concepts and applications of Information Technology in organizations.
Learning Unit Learning Unit One
Net Contact Hours -5 hrs 1. Information Technology in the Business Environment
Business in the information age; Information systems; Information systems infrastructure and architecture; Organization structure and IT support; Evolution and types of information systems; IT support at different organizational levels.
Learning Unit Two
Net Contact Hours - 6 hrs 2. Computer Hardware
Information technology infrastructure; Significance of hardware; Central processing unit;
Computer memory; Computer hierarchy; Input technology; Output technology; Strategic hardware issues.
Learning Unit Three
Net Contact Hours - 6 hrs 3. Computer Software
Software history and significance; Systems software; Application software; Software issues;
Programming languages; Enterprise software.
Learning Unit Four
Net Contact Hours - 5 hrs 4. Managing Organizational Data and Information
Basics of data arrangement and access; Traditional file environment; Databases: Modern approach; Database management systems, Logical data models; Data warehouses.
Learning Unit Five Net Contact Hours - 6 hrs
5. Telecommunication and Networks
Telecommunications systems; Networks; Network communications software; Network processing strategies; Telecommunications applications.
Learning Unit Six
Net Contact Hours - 6 hrs 6. The Internet and Intranets
Internet and its evolution; Operation of the internet; Services provided; World wide web;
Internet challenges; Intranets.
Learning Unit Seven
Net Contact Hours - 6 hrs 7. Intelligent Systems in Business
Artificial intelligence and intelligent systems; Expert systems; Other intelligent systems, Intelligent agents; Virtual reality; Ethical and global issues of intelligent systems.
Learning Unit Eight
Net Contact Hours - 6 hrs 8. Electronic Commerce
Foundations of electronic commerce; Business to consumer applications; Business to business applications; Consumers; Market research, and Customer support: Infrastructure, Payments, and other support; Legal and ethical issues in electronic commerce.
Learning Unit Nine
Net Contact Hours - 2hrs 9. Computer Security
Computer Disaster; Disaster Recovery plan.
Total Contact Hours 48 hrs (excluding assessment and final examination)
Basic Text Efraim Turban, R. Kelly Rainer, Jr. Richard E. Potter, Introduction to Information Technology, 2005, John Wiley & Sons (Asia) Pte Ltd.
Other References 1. James A. O’Brien (2001), Introduction to Information Systems: Essentials for the Internetworked E-Business Enterprise, 10th Edition, McGraw-Hill IRWIN.
2. Steven Alter (2001), Information Systems: A Management Perspective, 3rd edition, Pearson Education Asia.
3. Vladimir Zwass (1998), Foundations of Information Systems, McGraw-Hill International Editions.
Evaluation Scheme In-Semester evaluation End-Semester evaluation Total
25%
75%
100%
KATHMANDU UNIVERSITY SCHOOL OF MANAGEMENT BACHELOR OF BUSINESS INFORMATION SYSTEMS
Course Syllabus
Course Title BUSINESS MANAGEMENT
Course Code Number GEM 231 Credit Hours Three (3)
Course Objective This is an introductory course on management with focus on business context. The course familiarizes students with the fundamentals of management so that they can understand, analyze, and practice basic concepts, processes, functions, and skills of management as they start career in management. This course also prepares students for advanced courses in functional management during the rest of their undergraduate study program in management.
Learning Unit Learning Unit One Net Contact Hours -9 hrs
1. Understanding management and managerial roles
1.1 Organization: concept, characteristics, types, and importance for business
1.2 Management: concept, functions, and process, basic principles, and importance for business
1.3 Manager: concept, roles, and competencies; changing job of mangers 1.4 Evolution of management thoughts: classical, behavioral, quantitative, and
contemporary approaches; comparative analysis and their applications in managing modern organizations
1.5 Social responsibility of management
1.6 Ethical behaviors of managers: determinants of ethical behaviors, encouraging ethical behaviors
Learning Unit Two Net Contact Hours - 6 hrs
2. Managerial decision-making
2.1 Decision making as a management process: concept and importance
2.2 Types of decisions: programmed and non-programmed decisions; criteria for effective decisions; decision making conditions
2.3 Rational decision making process; other kinds of decision rationality: bounded rationality and decision heuristics (intuitive decision making)
2.4 Decision making styles
Learning Unit Three Net Contact Hours - 6 hrs
3. Managerial Planning
3.1 Planning as a managerial function: concept, importance; planning and performance 3.2 Goals and plans: type of goals and plans; setting goals; planning process and techniques
3.3 Planning under uncertainty: criticisms of planning Learning Unit Four
Net Contact Hours - 6 hrs
4. Organizing function of management
4.1 Organizing as managerial function: concept, importance; organizing principles and process
a. Design elements of organizational structure (specialization,
departmentalization, chain of command, span of control, authority, formalization) b. Models of organizational design: mechanistic and organic
c. Types of organizational structures: traditional and contemporary structures d. Contingency factors for organizational design
5.4 Supervision – concepts, importance, types, processes and methods; effectiveness in supervision
5.5 Delegation – concepts, principles and techniques
5.6 Leadership as a managerial process: concept and importance; leadership styles
5.7 Leadership theories: traits, behaviors, situational, contingency, path- goal, leader-member exchange, transactional and transformational leadership
5.8 Leadership issues: power, trust, empowerment, gender and culture Learning Unit Six
Net Contact Hours - 6 hrs
6. Managerial control
6.1 Controlling as a management function: concept and importance; controlling for organizational performance
1. The control process
2. Tools for measuring organizational performance 3. Contemporary issues in control
Total contact hrs. 45 hrs. (excluding assessment and final examinations)
Basic Text Robbins, Stephen P., Mary Coutler, and Bohara, Niharika (2010) Management (Tenth Edition) New Delhi: Prentic Hall of India Pvt. Ltd.
Evaluation Scheme In-Semester evaluation 25%
End-Semester evaluation 75%
Version 1: Approved by Subject Committee dated 08/022/011
KATHMANDU UNIVERSITY SCHOOL OF MANAGEMENT BACHELOR OF BUSINESS INFORMATION SYSTEM
Course Syllabus
Course Title ORGANIZATIONAL BEHAVIOR
Course Code Number HRM 320
Credit Hours 3
Course Objective
Main Objective The objective of the course is to provide basic essentials, concepts and applications of organizational behavior so as to enable the participants explain, predict and control human behavior at work and prepare them in undertaking higher level management courses.
Learning Unit Learning Unit One Net Contact Hours -3 hrs
1. Introduction to Organizational Behavior
Meaning of OB; Objectives of Systematic Study of OB; Primary Disciplines Contributing to OB; Models of Organizational Behavior.
Learning Unit Two
Net Contact Hours - 15 hrs
2. The Individual in the Organization
Key Variables Affecting Individual Behavior
Biographical Characteristics; Ability, Personality, and Learning; Perception and Individual Decision Making; Values, Attitudes and Job Satisfaction; Implications of individual behavior in Performance and Satisfaction.
Motivation Concepts and Applications
Basic motivation process; Early theories of motivation; Contemporary theories of motivation;
Contemporary practices in motivation: Management by objectives in practice, Behavior modification, Employee involvement programs, Performance-based compensation and variable-pay programs, Designing motivating jobs.
Learning Unit Three Net Contact Hours - 15 hrs
3. Groups in the Organization Understanding Groups and Teams
Basic group concepts and classification; Stages of group development; Group Decision Making; Team versus groups; Types of teams; Developing and managing effective teams;
Turning individuals into team players.
3.1 Communication
Meaning and functions of communication; The communication process; Methods of communicating; Communication networks; Barriers to effective communication; Cross-cultural communication.
3.2 Leadership
Concepts of leadership; Managers versus leaders; Leadership traits and skills; Leadership behavioral-tasks vs. people orientation; Charismatic leadership, Situational theory of leadership: Transactional and Transformational leadership behaviors.
3.3 Power and Politics
Definition of power; Bases and sources of power; Dependency: The key to power; Power in groups: Coalitions; Politics: Power in action.
3.4 Stress and conflict management
Concepts of stress and conflict; Intention and outcomes of conflict; Consequences of stress;
Managing stress and conflict.
Learning Unit Four
Net Contact Hours - 18 hrs
4. The Organization System
4.1 Foundations of Organization Structure
Meaning of structure; Key elements of the organization structure.
4.2 Organization Design (8 hrs.)
Common organizational design: The simple structure, The bureaucracy, The matrix structure,
Defining organizational culture, Functions of culture; Creating and sustaining culture, How employees learn culture.
4.4 Organizational Change and Development
Meaning of change, Forces for change; Resistance to change; Approaches to managing change: Changing structure, Changing technology, Changing people; Managing change through organizational development; Contemporary issues in organizational change:
Stimulating innovation, Changing organizational culture.
Total Contact Hours 48 hrs (excluding assessment and final examination)
Basic Text Organizational Behavior, Stephen P. Robbins, Timothy A. Judge (2008), 13th edition, PHL Learning Pvt. Ltd New Delhi India.
Other References Understanding of Organizational Behavior, Udai Pareek, (2007), 2nd edition Oxford University Press
Evaluation Scheme In-Semester evaluation 25%
End-Semester evaluation 75%
Total 100%
Version-1_ Approved by subject committee dated June 03, 2010