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Contribución a problematica social

Miércoles 7:00pm:Este es llamado el Culto de Oración, allí se reúnen todas las personas que quieran asistir y se tratan temas de la doctrina que esta

8.2. Dificultades comunicacionales evidenciadas en el proceso de acercamiento y apoyo a la comunidad del Barrio enciso sector

8.2.1. Poca compatibilidad con vecinos que no están de acuerdo con el ruido que allí se genera:

EN8 Total water withdrawal by source. NR

EN9 Water sources significantly affected by withdrawal of water. NR

EN10 Percentage and total volume of water recycled and reused. NR

EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

NR EN12 Description of significant impacts of activities, products, and services on

biodiversity in protected areas and areas of high biodiversity value outside protected areas.

NR

EN13 Habitats protected or restored. NR

EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. NR EN15 Number of IUCN Red List species and national conservation list species with

habitats in areas affected by operations, by level of extinction risk.

NR

EN16 Total direct and indirect greenhouse gas emissions by weight. FR 24

EN17 Other relevant indirect greenhouse gas emissions by weight. FR 24

Profile Disclosure

Description Level of

reporting

Page

EN19 Emissions of ozone-depleting substances by weight.

EN20 NOx, SOx, and other significant air emissions by type and weight. NR

EN21 Total water discharge by quality and destination. NR

EN22 Total weight of waste by type and disposal method. NR

EN23 Total number and volume of significant spills. NR

EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.

NR

EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation’s discharges of water and runoff.

NR

EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.

FR 6-35

EN27 Percentage of products sold and their packaging materials that are reclaimed by category.

NR EN28 Monetary value of significant fines and total number of non-monetary sanctions

for non-compliance with environmental laws and regulations.

NR EN29 Significant environmental impacts of transporting products and other goods and

materials used for the organisation’s operations, and transporting members of the workforce.

FR 24

EN30 Total environmental protection expenditures and investments by type. NR

Social: Labor Practices and Decent Work

LA1 Total workforce by employment type, employment contract, and region, broken down by gender.

PR 5, 31

LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region.

PR 31

LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.

NR

LA4 Percentage of employees covered by collective bargaining agreements. NR

LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.

NR LA6 Percentage of total workforce represented in formal joint management-worker

health and safety committees that help monitor and advise on occupational health and safety programs.

NR

LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender.

FR 31

LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.

NR

LA9 Health and safety topics covered in formal agreements with trade unions. NR LA10 Average hours of training per year per employee by gender, and by employee

category.

NR

Profile Disclosure

Description Level of

reporting

Page

LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

AR LA12 Percentage of employees receiving regular performance and career development

reviews, by gender.

NR LA13 Composition of governance bodies and breakdown of employees per employee

category according to gender, age group, minority group membership, and other indicators of diversity.

NR

LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.

NR

LA15 Return to work and retention rates after parental leave, by gender. NR

Social: Human Rights

HR1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have

undergone human rights screening.

PR 19-20

HR2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken.

PR 19-20

HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

NR

HR4 Total number of incidents of discrimination and actions taken. PR 28

HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.

NR

HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.

NR

HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.

NR

HR8 Percentage of security personnel trained in the organisation’s policies or procedures concerning aspects of human rights that are relevant to operations.

NR HR9 Total number of incidents of violations involving rights of indigenous people and

actions taken.

NR HR10 Percentage and total number of operations that have been subject to human

rights reviews and/or impact assessments.

NR HR11 Number of grievances related to human rights filed, addressed and resolved

through formal grievance mechanisms.

PR 28

Social: Society

SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs.

PR 33-35

SO2 Percentage and total number of business units analysed for risks related to corruption.

Profile Disclosure

Description Level of

reporting

Page

SO3 Percentage of employees trained in organisation’s anti-corruption policies and procedures.

FR 28-29

SO4 Actions taken in response to incidents of corruption. FR / AR 28-29

SO5 Public policy positions and participation in public policy development and lobbying.

NR SO6 Total value of financial and in-kind contributions to political parties, politicians,

and related institutions by country.

NR SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and

monopoly practices and their outcomes.

AR SO8 Monetary value of significant fines and total number of non-monetary sanctions

for non-compliance with laws and regulations.

NR SO9 Operations with significant potential or actual negative impacts on local

communities.

NR SO10 Prevention and mitigation measures implemented in operations with significant

potential or actual negative impacts on local communities.

NR

Social: Product Responsibility

PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.

NR

PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.

NR

PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.

NR PR4 Total number of incidents of non-compliance with regulations and voluntary

codes concerning product and service information and labeling, by type of outcomes.

NR

PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.

NR PR6 Programs for adherence to laws, standards, and voluntary codes related to

marketing communications, including advertising, promotion, and sponsorship.

PR 34-35

PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.

NR

PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

NR PR9 Monetary value of significant fines for non-compliance with laws and

regulations concerning the provision and use of products and services.

NR

(Alleged) violations

The number of violations / complaints / grievances reported to the counsellor / compliance function managers.

Business Ethics

The accepted set of moral values and corporate standards of conduct in a business organisation.

BoM

Board of Management.

Carbon footprint

The total amount of greenhouse gas emissions in a given period of an organisation, in this case Imtech.

CO2

A greenhouse gas that is emitted in a variety of processes including the burning of fossil fuels. It is one of the major contributors to the greenhouse effect.

Code of conduct

The fundamental norms, rules, or values that represent what is desirable and positive for the organisation and help it in determining the rightfulness or wrongfulness of its actions.

Code of Sustainable Supply (CoSS)

The Procurement code of Imtech in which Imtech has formulated its CSR ambitions for the supply chain. It enables Imtech to ensure that sustainability principles are applied throughout the supply chain.

Community investment initiatives

These include contributions such as donations, sponsor activities, charitable initiatives, voluntary activities, partnerships with charitable organisations, etc. We only include corporate initiatives, not individual activities/ donations, i.e. limited to either Imtech-labelled or Imtech-sponsored initiatives.

Conversion factor

The conversion factor is different for each energy flow and each type of fuel. It is used to calculate CO2 emissions.

Corporate citizenship

Our responsibility towards communities in which our operations have impact. Our activities in this regard are defined as our ‘community investment’.

Cross-divisional framework contracts

Are contracts for more than one division (at least two) and that can be used for more than one project or are not project-related at all (these framework contracts can also be bonus agreements). Project-specific contracts are contracts that have been made (and are only valid) for one project.

CSR

Corporate Social Responsibility.

Donations

The act of giving to a fund or cause without receiving anything in return.

EC

Executive Council.

Fatal injury

Death occurring within 30 days of an uninterrupted period of absence following on from the incident if the cause of death was a result of the injury.

GHG scope 1

Direct scope 1 sources are fossil fuels (e.g. petrol, oil and coal) used at production facilities and for the vehicles owned and leased by the company. This means the places where the company directly controls its climate impact.

GHG scope 2

Indirect scope 2 sources are the company’s consumption of electricity and district heating on (office)locations.

GHG scope 3

Other indirect sources in scope 3 cover employee business travels.

GRC

Governance, Risk and Compliance.

Injury Frequency index (IF)

Number of Lost Time Injuries x 1 million / Total number of working hours.

Integrity training programme

A training programme (online and/or offline) for employees, with the purpose to train the attendees on the topic of ‘integrity’ (code of conduct).

IRIS

Imtech Reporting and Information System.

Lost Time Injury (LTI)

Injuries resulted in absence (lost time) over 1 day: the injured person fails to turn up for work on his next day or shift. Time taken to attend hospital does not constitute lost time.

NGO

Non Governmental Organisation. An organisation that is independent of the government and pursues social aims.

Number of injuries at work not leading to absence

An injury whereby the employee involved resumes work on the same or the next day (= an interruption of work or absence of less than 1 day (less than 8 hours) exclusively).

Other (‘grey’) electricity

Average grid electricity (commodity).

Project (GreenTech)

The entire project for the client, not just Imtech’s part of the project. This includes all projects, also the

maintenance projects/contracts where Imtech does not have an actual influence on the choices made by the client.

Reduction of environmental impact

The reduction of environmental impact enholds three aspects; 1. Prevention of pollution, 2. Efficiency in the use of water, materials and waste, and 3. Energy efficiency and reduction of greenhouse gas (GHG) emissions (CO2).

SB

Supervisory Board.

Green electricity

Energy produced from renewable or non-polluting and non-hazardous technologies such as air turbines (windmills), water power, biomass, landfill gas and solar-cells.

Greenhouse Gas (GHG)

Are gases released into the atmosphere that are responsible for the greenhouse effect, i.e. global warming. In addition to CO2 there are other types of greenhouse gases: water vapour, methane, nitrous oxide, ozone and F-gases.

GreenTech

The Imtech label for projects that reduce the environmental impact.

GreenTech project

A project where the result for the client reduces the environmental impact, when compared to the current market standard for conventional technology and conventional implementation.

GRI

Global Reporting Initiative.

Health & Safety

The aim to reduce absence due to illness and prevent any injury.

HR

Human Resources.

H&S

Health & Safety.

Injury

Harm or damage done or sustained, especially bodily harm.

Injury at work

Every injury at the workplace, including travel during work time, a separate injury is registered for each person involved. Travel to and from work is excluded.

Severity rate (SR)

Number of lost working hours / Number of Lost Time Injuries.

Sickness rate

Total (calendar)days of absence due to illness / Average FTE x the number of calendar days in the period (number of employee days).

Sponsoring

If we pay for or contribute to the costs involved in staging an event in return for advertising or marketing

opportunities.

Supply Chain

We as Imtech operate in a chain of partners, such as suppliers, manufacturers and (sub)contractors. We are cooperating in various projects.

Violation

A breach of (in this context) the code of conduct.

Whistle-blower policy

A policy by which individuals can raise any concerns that they may have about employee behaviour in the business or the way in which the business is run.

Design & production

Domani B.V., Weesp, The Netherlands

Printing

Drukkerij Zwaan Printmedia, Wormerveer, The Netherlands

Photography

Crossness Sewage Treatment Thames (Imtech UK), page 8

Service employee at Green Gas installation (Imtech Netherlands), page 16

Wind power plant worker, looking at wind farm (Imtech UK), page 22

Welder at work (stock photo), page 26

Service employees at the REM Mermaid, an Offshore Supply Vessel in the harbour of IJmuiden, the Netherlands (Imtech Marine), page 32

Royal Imtech N.V. Quinterium Offices I Kampenringweg 45a 2803 PE Gouda P.O. Box 399 2800 AJ Gouda The Netherlands Telephone +31 182 54 35 43 [email protected]

Corporate Social Responsibility

Telephone +31 182 54 35 04 [email protected]

SUSTAINABILITY REPORT 2013

SUST

AINABILITY REPOR

T 2013