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Poderes mágicos

In document UNIVERSIDAD NACIONAL AUTÓNOMA DE MÉXICO (página 104-108)

3.6 Espacios sagrados, armas y poderes mágicos

3.6.4 Poderes mágicos

The results show that managers have the greatest opportunity to influence strategic renewal particularly through resource allocation and task assignment, i.e. controlling inputs and at the same time allowing the front end group sufficient freedom to pursue its intrinsic motivations.

719 Kim and Wilemon 2002, Amabile et al. 1996 720

Kleinschmidt et al. 2007 721 Kleinschmidt et al. 2005 722 Hoegl and Gemuenden 2001 723 Foster 1986

724

Herrmann et al. 2007

The findings showed that input control was positively associated with strategic renewal in the front end of innovation (hypothesis H1b). This supports previous research that emphasizes a clear focus on development work and sharing strategic goals in the front end of innovation726, selecting the right leaders and front end groups727, and emphasizing input control when the development process includes ambiguity728. The importance of input control in the front end of innovation draws attention to two issues. First, by engaging in input control through specific and challenging goals, managers enable the front end group to accept and take risks that are necessary for strategic renewal. By setting boundaries for accepting and tolerating uncertainty, managers give both direction and support to the front end group. The results are supported by psychological research that indicates that employees are more likely to produce novel and radical ideas if they are explicitly requested729. Previous research has also reported that pre-project business planning is associated with proficient project risk planning, which in turn is related to innovation success730, and that the team’s commitment to goals is associated with better performance in more innovative projects731. The results contribute by providing evidence purely centering on the front end of innovation, and indicating that specific and challenging goals as outlined in goal-setting theory732 lead to higher performance also in non-routine environments pursuing strategic renewal. The results corroborate previous arguments that a clear focus of the development effort, understanding and consensus on strategic goals, and increased commitment for a given task increase the likelihood of successful outcomes in the front end context733. In addition, the results verify that management should indeed be actively involved in the front end projects in their early stages734.

Second, when allocating resources to manage and execute the front end task, managers control innovation by assigning creativity, capability and capacity to the innovation task. The results are supported by previous research that emphasizes the

726 McDonough 2000, Zhang and Doll 2001, Hoegl and Parboteeah 2006, Ulrich and Eppinger 2003, Cooper 1998

727 Stevens and Burley 2003, Kim and Wilemon 2002, Smith and Reinertsen 1998, McGrath 1996, Brown and Eisenhardt 1995, Dougherty 1992

728 Rockness and Shields 1984 729

Parnes 1964 730 Salomo et al. 2007b 731 Hoegl and Parboteeah 2006

732 Locke 1968, Locke and Latham 1990, Campbell and Furrer 1995 733

Ulrich and Eppinger 2003, Davila 2000, Zhang and Doll 2001

importance of group leader selection and allocation in order to provide capacity for lobbying resources, keeping chaos within tolerable limits and translating vision into action735. However, management should not only nominate the optimal project manager, but also make sure that the innovation task is carried out in a cross- functional team with a sufficiently broad set of knowledge from different disciplines736. Previous studies argue that functional diversity inside the teams increases the amount and variety of available information, which further makes the development process quicker and improves performance737. The amount and variety of available information and tacit knowledge, as well as cross-fertilization enabled by cross-functionality, increases the likelihood that a concept is based on novel and creative ideas, and that all the relevant aspects of the new product concepts are well refined738. The importance of group member selection is even more emphasized when self-organized and empowered development teams are used.

As development teams have become globally dispersed to find optimal and specialized knowledge composition739, and team work quality is critical in terms of effectiveness in dispersed teams740, managerial input control seems to be even more critical. The results are in line with previous studies indicating that staffing quality is related to high efficiency and goal achievement741. Prior evidence calls for emphasizing, for example, the role of inventors (technology visioning role), ruminators (market visioning role)742 and champions743 pursuing radical innovations and renewal. Earlier research has also associated domain-relevant skills and creative- thinking skills with the quality of teamwork744. Also, project management skills have been associated with team reflexivity which, in turn, is needed for effectiveness745. It has also been argued that ignoring individual preferences and capabilities in resource

735 Smith and Reinertsen 1998, McGrath 1996, Brown and Eisenhardt 1995, Nonaka 1988 736 Cagan and Vogel 2002, Kim and Wilemon 2002, Gerwin and Barrowman 2002, Brown and Eisenhardt 1995, Dougherty 1992, Clark and Fujimoto 1991

737 Brown and Eisenhardt 1995

738 Kim and Wilemon 2002, Brown and Eisenhardt 1995, Imai et al. 1985 739 Gassmann and von Zedtwitz 2003

740

Hoegl et al. 2007

741 McComb et al. 2007, Hoegl and Gemünden 2001 742 O’Connor and Veryzer 2001

743 Leifer et al. 2000 744

Hoegl and Parboteeah 2007 745 Hoegl and Parboteeah 2006

allocation is one of the most infallible ways of killing creativity746, which is vital for strategic renewal. Besides the skills learned, the natural tendencies of a group leader additionally seem to have a critical influence on strategic renewal747. The previous study indicates that the personality trait combination “intuition” and “thinking” in the Myers-Briggs Type Indicator scale of a group leader is associated with performance in new business development cases748. This is due to the increased ability for creative work that is required for reshaping ideas to find uniqueness and for branching a project in an appropriate direction. In a similar vein, properly staffed teams have been argued as being efficient at adjusting to fast-paced projects due to their ability to quickly understand and realize alternative approaches749.

In addition to drawing attention to resource control in the front end of innovation in particular, our results are evidence of the importance of the front end of innovation to dynamic capabilities750 by revealing management’s central role in controlling the resource inputs and thereby promoting strategic renewal. A company’s resources as such do not provide competitive advantage751, but allocation of these valuable resources in an appropriate manner makes a difference752. Management’s ability to adapt and integrate organizational skills and competences, both internal and external753, in conditions of uncertainty in the front end of innovation is critical to strategic renewal to avoid the emergence of core rigidities754 and to avoid typical innovation traps caused by excellent performance or lack of commitment755. The results are in line with previous evidence suggesting that capacity of transformation competencies increases the capability of introducing radical innovations756.

While creating new understanding on how management can control inputs in the front end of innovation, the study also opens up new questions and a path for future research. Both task and goal definition and resource allocation fell inside the same

746 Amabile 1998

747 Stevens and Burley 2003 748 Stevens and Burley 2003 749 Eisenhardt and Tabrizi 1995

750 Teece et al. 1997, Eisenhardt and Martin 2000, Verona and Ravasi 2003, Salomo et al. 2007 751

Murray and Donegan 2003 752 Siguaw et al. 2006

753 von Stamm 2004 754 Leonard-Barton 1992 755

Välikangas and Gibbert 2005 756 Herrmann et al. 2007

measurement construct in this study. Since input control has a critical role in enabling strategic renewal, it should be studied more thoroughly. For example, separation of resource allocation (front end manager and front end group members) from goal and task definition and studying concept limitations757 as one type of input control could reveal the main inputs that management should pay attention to.

Besides controlling inputs, the results indicate that management should take care of the intrinsic task motivation of front end group members in order to contribute to strategic renewal (hypothesis H7b). Actually, taking care of intrinsic task motivation was the only management control mechanism that contributed to both performance measures, stressing the importance of nourishing motivation (see Chapter 6.1.2). In the case of pursuing long-term strategic renewal, the motivational aspects are even more emphasized compared to more straightforward short-term results. These types of projects require persistent effort to pursue the final goals and unmotivated employees are likely to lack adequate faith in confronting emerging difficulties and finishing front end projects. This argument is supported by previous studies that have suggested that task motivation is critical in determining the actual level that a person is willing to use of his/her creativity potential758. Besides the competence and traits of front end group members and the manager, their own motivation and enthusiasm are critical factors in front end performance759. Evidently, further empirical studies are needed to reveal the complex, causal relationships behind intrinsic task motivation and management interventions in the front end of innovation in order to give a more holistic understanding of the different alternatives that management could use to nourish intrinsic task motivation. For example, previous evidence has suggested that goal commitment moderates the relationship of goal-setting and performance760, and this may indicate that input control and intrinsic task motivation are interrelated.

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