(2) DDE Server... List of available item for the DDE clients Quick start... Display of the quick start guide
User guide Display of the application user guide Contextual Help Display of the contextual help screen (1) Drivers help Display of the user guide of drivers
Technical Support Display a HTML page which contains information (telephone numbers, hyperlinks) about Technical Support
About ALERT... Display miscellaneous information (version, copyright), registration of options authorized by the license
1 The "Message processor..." command is only displayed when the message processor is activated 2
The “Screen editor” commands is only displayed when the Alert viewer module-in is activated (see § 7.1.2 “Alert Viewer Configuration”).
4.4
Toolbar
The toolbar can contain the following buttons, subject to the validation of the corresponding menu commands in the profile of the current user:
Button Action
or User login / logout
Consultation of the record of logged user
Send a service message to one or several operators Consultation and acknowledgment of calls in progress Display group schedules (consultation and updating) Display alarm tables (consultation and acknowledgment) Display alarm history and statistics
Display the call overview 1 Display the event log (journal)
Display the logbook (consultation and report edition) Team changeover (Begin/End of on-call period) Set / Reset schedule derogation
Mask / Unmask alarms
Configure on call management (users, groups, teams) Configure communication parameters
Launch/Activate screen editor (VAEdit) 2 Display a contextual help
Stop the sound alarm 3
1 This button is only displayed when the data base export option is activated (see § 7.1 “General options”)
2 This button is only displayed when the Alert viewer module is activated (see § 7.1.2 “Alert Viewer Configuration”)
3 This button is only displayed when a sound alarm message is repetitively played on the sound output of the local station
This toolbar can be customized (see § 7.9 “Toolbar customization”)
4.5
Status bars
The application displays two status bars: An alarm status bar
Located at the top of the screen, under the toolbar, including 3 (or 4) textual indicators and LED's indicating the status of the connection with the supervised application and of each of the communication ports:
ALARM indicator: at least on alarm is active in the alarm table
ACQUIT indicator: at least a non acknowledged alarm in the alarm table FAULT indicator:
"LINK" Link failure with the supervised application "MODEM" At least one communication port failed "DEROG." At least one on cal group in derogation state
"ENREG." The vocal server is preset to record vocal messages by telephone Number of connected clients (server station only)
"Supervision" LED: indicates the status of the link with the supervised application:
gray connection is not established
yellow connection is in progress
green connection is established and is working normally
red connection is failed "Alert" LED: indicates the working status of the station (calls transmitted or not)
green the station is active, alarms are processed normally
red the station is inactive (redundant mode) and doesn’t call on alarm "Redundant" LED: indicates the status of the link with the redundant station,displayed only when the redundant mode is selected:
gray connection with the redundant station is not established
yellow connection is in progress
green connection is established and is working normally
red connection is failed "COMx" LED’s: indicate the current status of communication port (or connected modem):
gray port is not used
dark gray port is being initialized
red port failure (cannot be open or out of order)
yellow an incoming or outgoing call is in progress
orange data connection established (pager, printer, remote terminal)
purple vocal connection established
dark yellow port is being disconnectedA general status bar
At the bottom of the screen, including 3 windows and a message zone:
1st window: name of the locally logged operator (with name of its class in brackets)
2nd window: name of the station selected at login time or in the display options.
3rd window: current date and hour
right part: zone to display help or service messages
4.6
Main screen
The main screen displays a browser like synoptic view of the supervised installation and on-call management. It allows a continuous and optimal control of the application and proposes a lot of tools for operation and analyze.
This screen is made up of threes windows and a browsing bar.
The left window of the main screen displays a topographical representation of the whole application, under the form of a tree of stations, with for each station, the corresponding sub-tree for the representation of the supervised data (supervision) and the organization of the staff in charge of the surveillance (on-call management). Graphical symbols allow the system state to be showed at one sight (alarms, link failures, unreachable on-call groups, active teams …).
The right window located on the top part of the screen displays a synoptic view of the entity selected in the tree (station, list of supervised tags, tag groups, operators, on-call group, team …).
According to the views, graphical symbols allow an immediate identification of the active or unacknowledged alarms, off duty or relief users, active or unreachable teams, etc.
The graphical representation of each view can be modified (list, small or large icons, …). For each view represented under a list form, it is possible to select the columns to display by clicking with the mouse right button on the header line of the list. The size and the order of the columns can be modified by respectively dragging column separators or column headers.
The right window located on the bottom part of the screen displays various application screens that can be selected by tabs (or by the display commands of the main menu or buttons of the toolbar):
“Schedule” On-call schedule of the group selected in the screen (see § 6.1 “On-
“Alarms” Table of alarms present in the supervised application (see § 6.2 “Alarm table”).
“History” History and statistics on the alarms and user interventions (see § 6.3 “Alarm history”).
“Calls” Screens for call overview and analysis (see § 6.4 “Call overview”).This tab is only displayed when the data base export option is activated.
“Journal” Journal displaying the event log (see § 6.5 “Event log”).
“Reports” Logbook containing reports recorded by the users (see § 6.6 “Logbook”).
When the alarm viewer module is activated (see § 7.1.2 “Alert Viewer
Configuration”), a new tab is added:
“Viewer” Graphical supervision of alarms to display synoptics for representation and localization of alarms.
A browsing bar located above the synoptic view identifies the selected view and can be used to quickly browse through the various views. It also gives the choice among various graphical representations.
The size of each window can be adjusted by moving the mouse cursor on the vertical or horizontal split bar between the windows (cursor or displayed), clicking on the left button of the mouse then dragging the cursor in the wished direction, keeping the mouse button pressed.
Note: it is possible to suppress the topographical representation of the application (with the associated synoptic views) to return to a display compatible with the previous versions (before the version 3.5):
Either generally for all the users by unselecting the “Mapping display” option in the starting options (see § 7.1.1 “Advanced parameters”).
Or for a specific user profile by unselecting the menu entry “Supervision Mapping” of the “Operation” menu for the concerned profile(s).
4.6.1
Topographical representation
Root1 (blue) if DDE/OPC connections stopped
| (red) if at least one alarm not acknowledged on all the stations | (blue) if alarms acknowledged and active on all the stations |--- Station1 (blue) if polling stopped on the station
| | (red) if calls disabled on the station
| | (red) if at least one alarm not acknowledged on the station | | (blue) if alarms acknowledged and active on the station | |--- Supervision1 (blue) if polling stopped on the station
| | | (red) if at least one alarm not acknowledged on the station | | | (blue) if alarms acknowledged and active on the station | | |--- Tags1 (blue) if polling stopped on the station
| | | | (red) if at least one alarm not acknowledged on the station | | | | (blue) if alarms acknowledged and active on the station | | | |--- Data Server1 (blue) if polling stopped on data server
| | | |--- Data Server1 (red) if alarm not acknowledged in data server 2
| | | | (blue) if alarms acknowledged/ active in data server | | | |---- Data Server1 (red) if link failure with at least one
tag of data server | | |
| | |---- Groups1 (blue) if polling stopped on the station
| | | (red) if at least one alarm not acknowledged on the station | | | (blue) if alarms acknowledged and active on the station | | |---- Group1 (blue) if polling stopped on the station
| | | | (red) if alarm not acknowledged in group or sub-group 2
| | | | (blue) if alarms acknowledged and active in group or sub-group | | | | (red) if link failure with a tag of group or sub-group
| | | |---- Group1 (blue) if polling stopped on the station
| | | |---- Group1 (red) if alarm not acknowledged in the group 2
| | | | (blue) if alarms acknowledged and active in the group | | | |---- Group1 (red) if link failure with a tag of the group
| | | | | |---- Group1 | |---- On-Call Management | |---- Users | |---- Groups | |
| |--- Active on-call group (red) if active team not reachable | | |---- Team (red) if unreachable team 3
| | |---- Active team (red) if unreachable team
| |
| |---- Locked on-call group (no active team)
| |---- Team
|---- Station
1 Customizable icon
2 Flashing if call in progress
4.6.1.1
Root
The root of the tree provides a synoptic view of the whole stations controlled by the application.
Its contextual menu allows the creation of new stations and the configuration of the general options of the application. It also allows the root icon to be modified.