Disconnections of customers for non-payment of account (NPA) declined significantly in 2014 compared to 2013 by 30% in electricity and 36% in gas.
Total NPA Disconnections 2011 2012 2013 2014 Electricity 17,794 17,441 12,391 8,731
Gas 4,560 7,558 6,279 3,998
Table 7.7 Total (domestic & business) Electricity & Gas NPA Disconnections, 2011-2014 There are various reasons for this decline including the work that was undertaken by all stakeholders in early 2014 that reviewed the market processes, and also the voluntary agreement introduced by most energy suppliers which saw them committing to never disconnect an engaging customer.
55 Figure 7.2 Domestic Electricity NPA Disconnections and Electricity PAYG Installs, Q4 2011 -
Q4 2014
In gas and electricity, there are a higher number of PAYG meters being installed for reasons of financial hardship than disconnections. While this is the case, the difference in electricity is greater. A possible reason for this is that some customers may choose to disconnect gas at certain times during the year, due to seasonality.
Figure 7.3 Domestic Gas NPA Disconnections and Gas PAYG Installs (financial hardship), Q4 2011 - Q4 2014
56 7.4.2 Disconnections –Vacant premises proxy
Anecdotal evidence suggests that a significant number of disconnected properties are in fact vacant. The following section examines proxy data on the level of vacant premises in electricity and gas.
Electricity
Each month the CER receives proxy data on vacant premises from ESBN. This data provides an estimate of the number of reenergised60 sites within five weeks of disconnection. Those sites that remain disconnected are assumed to be vacant.
Figure 7.4 shows the trend in disconnections and shows the impact of adjusting the number of disconnections with installed PAYG meters and also taking out the impact of vacant premises. The chart clearly indicates that without a PAYG system, disconnections would be significantly higher. In addition, it can be seen that when proxy figures for vacant sites are removed, disconnections are significantly less. On average, in 2014 over 44% of disconnected domestic sites remain disconnected after 5 weeks. It is assumed that these sites are vacant.
Figure 7.4 Domestic Disconnections in Electricity adjusting for PAYG & Vacant Premises 2014 Note: Caution must be taken in interpreting the vacant premises data as estimated figures are used.
Gas
Figure 7.5 shows the trend in disconnections and shows the impact of adjusting the number of disconnections with installed PAYG meters and also taking out the impact of vacant premises. The chart indicates that without a PAYG system, disconnections would be higher. In addition, similar to the case in electricity it can be seen that when proxy figures for vacant sites are removed, disconnections are less. On average, over 44% of gas sites (credit locks) that were disconnected in the January to June period in 2014 remained disconnected after 6 months of the date of disconnection61. It is assumed that these sites are vacant. This is a greater proportion than estimated in 2013, when 35% were assumed vacant.
60 Sites may be reenergised with a different supplier.
61 There is a longer time period used to measure disconnected vacant sites in gas because some gas customers may choose to disconnect gas as it is less of a necessity at particular times of the year (e.g.
during the summer).
57 Figure 7.5 Domestic Gas Disconnections adjusting for PAYG & Vacant Premises Jan-Jun 2014
Note: Caution must be taken in interpreting the vacant premises data as estimated figures are used.
7.4.3 Disconnections – Electricity Market
CER receives data on electricity disconnections that were completed for non-payment of account reasons on a monthly basis from ESBN62. This section analyses the data on validated electricity non-payment of account (NPA) disconnections63. Electricity disconnections have declined in the full year 2014 since 2013, by almost 30%. Electric Ireland continues to complete the majority of NPA disconnections;
however, its NPA disconnections continue to decline. Disconnections of other suppliers have also declined in 2014. Domestic NPA disconnections made up 83.7%
of the total NPA disconnections in 2014.
Electricity Total
Table 7.8 Total Electricity Disconnections by Supplier, Q1 2013-Q4 2014
62 This data has been validated by suppliers in advance of publication and therefore may differ to the data contained in the monthly disconnection reports, which is not validated.
63 NPA can cover customers in arrears that have been disconnected because they cannot pay due to financial hardship or disconnected customers who choose not to pay debt. Currently such customers cannot be distinguished in the data. This NPA data does not include data on self-disconnections. This data includes disconnections of PAYG customers due to fraud/theft.
64 PrePayPower states that, as a prepay supplier, it only disconnects in situations where they suspect a site of being vacant or in instances of fraud based on an analysis of vend and consumption data.
58 Domestic NPA disconnections (table below) have decreased in 2014 compared to the full year 2013, by 27.8%. All suppliers reduced the number of domestic disconnections in the period by between 22% and 50%.
Electricity Domestic Disconnection
Electric Ireland
SSE Airtricity
Bord Gáis Energy
PrePay Power65
Energia Total Domestic
Q1 2013 859 860 297 2,016
Q2 2013 684 937 691 2,312
Q3 2013 1,554 920 546 3,020
Q4 2013 1,975 394 405 2,774
Q1 2014 852 241 83 - 1,176
Q2 2014 1,183 557 457 221 2,418
Q3 2014 901 467 428 114 1,910
Q4 2014 1,011 281 248 250 16 1,806
% Change Q4 2013-Q4 2014 -48.8% -28.7% -38.8% - - -34.9%
2013 5,072 3,111 1,939 - - 10,122
2014 3,947 1,546 1,216 585 16 7,310
% Change 2013- 2014 -22.2% -50.3% -37.3% - - -27.8%
Table 7.9 Domestic Electricity Disconnections by Supplier, Q1 2013-Q4 2014
A more relevant measure of comparing disconnection levels between suppliers is their disconnection rate per 10,000 customers. This takes into account the customer numbers of the suppliers and is an accurate measure of disconnection intensity per supplier. The disconnection rate of all suppliers (where data is available) reduced compared to Q4 2013.
65 PrePayPower states that, as a prepay supplier, it only disconnects in situations where they suspect a site of being vacant or in instances of fraud based on an analysis of vend and consumption data.
59
Figure 7.6 & Table 7.10 Domestic Electricity Disconnections per 10,000 Customers
7.4.4 Disconnections – Gas Market
There are three types of disconnections in gas: credit locks, disconnect meters (DMs) and street isolations (CTSRs) 67 . This section only focuses on the disconnections that were undertaken for NPA reasons68.
In 2014, total disconnections (domestic and non-domestic) in gas were 3,998, and were up to 36% lower than the number in 2013. There were decreases in disconnections of customers of Bord Gáis Energy, SSE Airtricity, Flogas and Energia in the period. However, disconnections of customers of Electric Ireland increased in the full year 2014 compared to 2013.
66 PrePayPower states that, as a prepay supplier, it only disconnects in situations where they suspect a site of being vacant or in instances of fraud based on an analysis of vend and consumption data.
67 The CER receives separate data reports on all three from GNI. To determine the disconnections that were completed for non-payment of account reasons (NPA), the CER assumes all credit locks were completed for NPA reasons and sends each supplier the GPRNs that relate to their DMs and CTSRs so that the supplier can identify the remaining NPA disconnections. The CER then add together all the CLs and the NPA identified DMs and CTSRs to derive an estimate for total gas NPA disconnections.
68 This data has been validated by suppliers in advance of publication and therefore may differ to the unvalidated data contained in the monthly disconnection reports.
60
Table 7.11 Total Gas Disconnections by Supplier, Q1 2013-Q4 2014
Domestic gas NPA disconnections made up over 95% of total disconnections in 2014, and declined by up 35% compared to 2013 (see table 7.12).
Domestic Gas
Table 7.12 Domestic Gas Disconnections by supplier, Q1 2013-Q4 2014
In analysing the disconnection levels of suppliers, it is important to examine disconnections as a proportion of customer numbers to determine the intensity of disconnections by supplier. The table below shows the domestic disconnection rate per 10,000 customers per supplier over time.
61 Domestic Gas Disconnection
Rate
Bord Gáis Energy
SSE
Airtricity Flogas Electric
Ireland Energia
Q1 2013 7.19 31.28 40.41 1.21
Q2 2013 40.36 29.43 40.42 3.11
Q3 2013 38.05 44.84 79.36 3.31
Q4 2013 15.29 22.66 13.85 3.18
Q1 2014 10.22 8.94 10.96 2.39
Q2 2014 39.32 16.16 13.10 5.17
Q3 2014 18.04 16.34 13.06 9.86
Q4 2014 10.25 14.03 27.78 5.65 2.45
% Change Q4 2013-Q4 2014 -32.9% -38.1% +100.6% +77.5% - Figure 7.7 & Table 7.13 Domestic Gas Disconnections per 10,000 Customers, Q1 2013-Q4 2014
7.5 Summary - Customer Debt and Disconnections
Debt flagging has been in operation in the retail market since October 2011. In 2014 1.55% of switches in the electricity markets were debt flagged, while 0.9% of switches were debt flagged in the gas markets. PAYG meters continue to be installed, however there were lower numbers of PAYG meters installed in 2014 in both electricity and gas compared to 2013, in line with a reduction in disconnections.
Electricity and gas disconnections for non-payment of account are monitored on an ongoing basis by CER. Total disconnections in 2014 were 8,731 in electricity and 3,998 in gas. Estimated data shows that approximately 44% of the domestic sites in electricity and gas that were disconnected were suspect vacant. Total electricity and gas disconnections have declined since 2013, by almost 30% in electricity and 35%
in gas. There were declines in the number of domestic disconnections in both electricity and gas, with reductions in electricity disconnections across all suppliers compared to 2013. In gas, disconnections of domestic customers of most suppliers declined but Electric Ireland disconnections increased. Electric Ireland attribute the increase in disconnections to the date of their market entry in the domestic gas
62 market, the continuing increase in customer numbers and the fact that relatively new customers who are in difficulty are only reaching the disconnection stage now.
There are various reasons for the decline in disconnections including the work that was undertaken by all stakeholders in early 2014 that reviewed the market processes, the move to monthly reporting of disconnections by CER and also the voluntary agreement introduced by most energy suppliers which saw them committing to never disconnect an engaging customer. A number of other actions have been taken to ensure that disconnections continue to be minimised. Suppliers can only pass on 50% of the charge for a disconnection or reconnection for reason of non-payment to a customer experiencing financial hardship. There continues to be stringent obligations on suppliers to make disconnections the ‘last resort’. In April 2015 the CER published an audit69 of supplier’s compliance with the code of practice on domestic disconnections and on the code of practice on marketing and signup.
While much has been achieved, the CER is of the view that disconnections can reduce further. The CER will continue to monitor trends in disconnections at supplier level and will continue to promote measures that support customers in difficulty.
69 CER 15/087, Audit of Compliance with the Code of Practice on Disconnections and Code of Practice on Marketing and Sign Up for the Domestic Market, April 2015
63
8.0 Conclusion & Next Steps
8.1 Conclusion
Competition continued to develop in the electricity and gas retail markets in 2014.
Energia entered the domestic electricity and domestic gas markets in January, and the CER published a decision to price deregulate the domestic gas market in July 2014.
In electricity, Electric Ireland is the largest supplier in terms of customers and MWhs across all segments. While Electric Irelands market share (MWhs) has increased across all segments, it remains below the threshold at which it was price deregulated. Its market share in the domestic electricity market is 56.3%. Lifestyle choice repayment providers continued to gain market share in 2014. Energia has lost market share in all business segments compared to Q4 2013 but has gained relatively significantly in its first year of operation in the domestic market segment.
In gas, Bord Gáis Energy remains the largest supplier in terms of customers and consumption in domestic, IC and FVT markets. In the RTF market Energia has the highest GWhs and customer number share. The domestic gas market was the only market segment still subject to price regulation in early 2014. As all criteria to deregulate the gas market were deemed to be met, a decision paper CER/14/117 NDM Domestic Gas Market Deregulation Decision was published in May 2014 which outlined the CER’s decision with regard to the deregulation of the domestic retail gas market. The domestic gas market was deregulated on 01st July 2014.
The CER commits to continue to monitor all electricity and gas market segments and should it feel that customers are not benefiting from deregulation of any market, the CER will take action to improve matters.
Switching is continuing in both the electricity and gas markets and switching rates are above 10% in both markets, and Ireland ranks well globally in terms of switching rates. The total number of switches completed in the electricity market in 2014 was 312,477. This represented an increase in the total number since 2013 of +17%. The total number of switches complete in the gas market in 2014 was 106,108. This intensified in the electricity and gas markets with the introduction of a range of new innovative offers from suppliers.
While the number of PAYG meters installed for financial hardship declined in 2014, disconnections of customers also declined significantly. Estimated data shows that approximately 44% of the domestic sites in electricity and gas that were disconnected were suspect vacant. There are various reasons for this decline including the work that was undertaken by all stakeholders in early 2014 that reviewed the market processes, the move to monthly reporting of disconnections by
64 CER and also the voluntary agreement introduced by most energy suppliers which saw them committing to never disconnect an engaging customer.
The CER continues to promote the early intervention by suppliers to encourage customer engagement and uptake of payment plans and PAYG meters and to continue to ensure that the disconnection of a customer is treated as a ‘last resort’.
The CER continues to work with industry to determine what further actions can be taken to limit the level of disconnections.
8.2 Market Monitoring Next steps
Next Retail Market Report
The CER will continue to monitor the electricity and gas retail markets throughout 2015. The next retail markets report will cover Q1 2015.
Reporting Period Publication date
Q1 2015 August 2015
Q2 2015 November 2015
Q3 2015 February 2016
Q4 2015 May 2016
Monthly market monitoring reports on switching and on domestic disconnections will continue to be published.
New Market Monitoring Framework
The CER published a decision on a new market monitoring framework in July 2014.
This paper outlined the CER’s decision in relation to the indicators to be collected from stakeholders on an ongoing basis as part of a new market monitoring framework. The CER is working with stakeholders on the implementation of this framework. The CER is also considering its internal processes in relation to the management of this requirement and also regarding the integration of new indicators into the CERs published reports. As part of implementation, the CER will introduce such indicators into its quarterly reports on a phased basis.
Supplier Compliance
During 2015 the CER will also continue to monitor and to enforce supplier compliance with the minimum service requirements set out in the Supplier Handbook. Related to this, the CER will undertake a review of the Supplier Handbook to ensure that it meets the needs of customers. This review will take into account the findings of the Consumer Survey 2015, that has been published alongside this report, and the findings of the CER’s audit of suppliers compliance with the code of practice on disconnections and marketing and signup that was undertaken in 201470.
70 CER/15/087, Audit of Compliance with the Code of Practice on Disconnections and Code of Practice on Marketing and Sign Up for the Domestic Sector.
65
Appendix A – Electricity Market Data Tables
Groups Type 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
DG1 Urban Domestic 883,947 913,936 950,813 993,811 1,054,865 1,262,034 1,332,956 1,367,757 1,382,608 1,388,249 1,388,130 1,386,836 1,385,768 1,389,619 DG2 Rural Domestic 626,148 650,065 678,533 710,761 731,248 608,542 610,687 621,699 628,950 631,716 634,676 634,619 634,306 634,763
DG3+DG4 Public Light, Misc 4,883 5,322 5,681 6,175 6,662 6,487 9,147 10,004 10,437 10,908 11,194 11,383 11,626 11,840
DG5 LV Non MD 159,457 163,052 165,987 171,999 175,993 180,880 184,855 189,544 190,585 191,505 190,749 189,687 187,066 185,481
DG6 LV MD 8,687 8,472 8,289 8,682 9,903 11,098 12,221 13,226 13,416 13,303 13,175 13,007 12,929 12,902
DG7 MV 934 949 999 1,056 1,203 1,271 1,349 1,413 1,444 1,468 1,491 1,502 1,523 1,538
DG8 38kV Looped 39 39 38 37 59 66 70 77 75 77 86 35 35 37
DG9 38kV Tailed 55 55 58
DG10 110kV Network 1 1 1 1 2 1 4 6 6 6 6 8 9
DG1-2 Total Domestic 1,510,095 1,564,001 1,629,346 1,704,572 1,786,113 1,870,576 1,943,643 1,989,456 2,011,558 2,019,965 2,022,806 2,021,455 2,020,074 2,024,382 DG3-6 Total LV Non Dom 173,027 176,846 179,957 186,856 192,558 198,465 206,223 212,774 214,438 215,716 215,118 214,077 211,621 210,223
DG7-10 Total MV & HV 973 989 1,038 1,094 1,263 1,339 1,420 1,494 1,525 1,551 1,583 1,598 1,621 1,642
Total 1,684,095 1,741,836 1,810,341 1,892,522 1,979,934 2,070,380 2,151,286 2,203,724 2,227,521 2,237,232 2,239,507 2,237,130 2,233,316 2,236,247
Table A1 Distribution Customer Numbers, electricity
Group Type 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
DG1 Urban Domestic 3,611.3 3,836.1 4,053.4 4,182.2 4,302.0 4,426.0 4,602.6 5,432.2 5,711.7 6,044.9 5,930.1 6,048.7 5,870.8 5,700.5 5,582 5,411 DG2 Rural Domestic 2,620.6 2,790.3 2,984.7 3,142.4 3,264.2 3,405.8 3,515.0 3,084.3 2,992.4 3,090.9 3,043.6 3,119.5 3,073.1 2,966.5 2,908 2,831 DG3+DG4 Public Light, Misc 159.2 167.3 174.6 166.8 189.4 198.8 217.0 222.9 236.7 251.0 258.8 264.1 265.6 269.5 277 283 DG5 LV Non MD 2,950.4 3,138.2 3,242.7 3,394.9 3,623.2 3,840.3 4,043.4 4,212.0 4,219.4 4,275.7 3,995.4 3,940.1 3,794.1 3,674.8 3,625 3,567 DG6 LV Max Demand 2,828.3 3,039.5 3,267.5 3,292.4 3,313.7 3,352.0 3,546.8 3,840.7 4,041.7 4,168.3 3,991.6 3,992.9 3,898.8 3,849.5 3,834 3,785 DG7 MV 3,833.8 4,103.2 4,324.7 4,384.9 4,543.4 4,707.8 4,924.9 5,161.0 5,310.4 5,280.7 4,913.5 4,895.1 4,897.6 4,989.9 4,982 4,979
DG8+DG9 38kV 779.9 737.1 778.9 800.3 807.9 794.0 810.2 861.3 852.7 839.0 739.0 669.4 648.1 677.9 712 721
DG10 110kV Network 8.2 36.7 75.4 87.6 88.2 91.6 92.9 83.0 133.1 187.5 223.4 438 575
DG1-2 Total Domestic 6,231.9 6,626.3 7,038.1 7,324.6 7,566.2 7,831.8 8,117.6 8,516.5 8,704.0 9,135.7 8,973.7 9,168.2 8,943.9 8,667.0 8,491 8,242 DG3-6 Total LV Non Dom 5,937.9 6,344.9 6,684.8 6,854.1 7,126.2 7,391.1 7,807.2 8,275.6 8,497.9 8,694.9 8,245.9 8,197.0 7,958.5 7,793.8 7,736 7,634 DG7-10 Total MV & HV 4,613.7 4,840.3 5,103.6 5,193.4 5,388.0 5,577.2 5,822.7 6,110.5 6,254.7 6,212.5 5,735.6 5,697.6 5,733.2 5,891.2 6,133 6,276
Total 16,783 17,811 18,826 19,372 20,080 20,800 21,747 22,902 23,456 24,043 22,955 23,062 22,635 22,352 22,359 22,152
Table A2 Distribution Annual Sales GWhs (at customer meter point), electricity Source: ESB Networks.
66
Group Type 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
DG1 Urban Domestic 4.59 4.58 4.52 4.45 4.36 4.30 4.28 4.42 4.29 4.36 4.23 4.11 4.03 3.89
DG2 Rural Domestic 4.77 4.83 4.81 4.79 4.81 5.07 4.90 4.97 4.84 4.94 4.84 4.67 4.58 4.46
DG3+DG
4 Public Light, Misc 35.75 31.33 33.33 32.19 32.57 34.36 25.88 25.09 24.80 24.21 23.72 23.67 23.79 23.87
DG5 LV Non MD 20.34 20.82 21.83 22.33 22.97 23.29 22.83 22.56 20.96 20.57 19.89 19.37 19.38 19.23
DG6 LV MD 376.14 388.63 399.77 386.09 358.16 346.07 330.72 315.16 297.52 300.15 295.93 295.96 296.54 293.35
DG7 MV 4,630.32 4,620.55 4,547.91 4,458.17 4,093.83 4,060.59 3,936.58 3,737.21 3,402.72 3,334.52 3,284.80 3,322.15 3,271.24 3,237.28 DG8+DG
9 38kV 19,971 20,519 21,261 21,459 13,732 13,049 12,181 10,895.6 9,853.3 8,694.0 7,536.3 19,369 19,616.65 18,788.49
DG10 110kV Network 8,206.93 36,653.0 75,390.5 87,617.0 44,115.2 91,609.2 23,213.0 13,837.9 22,183.2 31,244.4 37,229 54,769.25 63,928.49
DG1-2 Total Domestic 4.66 4.68 4.64 4.59 4.54 4.55 4.48 4.59 4.46 4.54 4.42 4.29 4.20 4.07
DG3-6
Total LV Non
Dom 38.63 38.76 39.60 39.55 40.54 41.70 41.21 40.86 38.45 38.00 37.00 36.41 36.56 36.32
DG7-10 Total MV & HV 5,245.22 5,251.15 5,190.71 5,098.01 4,610.24 4,563.49 4,404.74 4,158.29 3,761.02 3,673.52 3,621.75 3,686.59 3,783.31 3,821.91
Total 11.18 11.12 11.09 10.99 10.98 11.06 10.90 10.91 10.31 10.31 10.11 9.99 10.01 9.91
Table A3 Distribution Annual Consumption, MWhs/ Customer (at customer meter point), electricity
Group Type 2015 2016 2017 2018 2019 2020 2021
DG1 Urban Domestic 1,395,660 1,402,661 1,411,791 1,423,323 1,438,150 1,454,831 1,471,511 DG2 Rural Domestic 637,522 640,721 644,891 650,159 656,932 664,551 672,171 DG3+DG4 Public Light, Misc 11,899 12,018 12,168 12,351 12,598 12,850 13,107 DG5 LV Non MD 186,408 188,272 190,626 193,485 197,355 201,302 205,328
DG6 LV MD 12,967 13,096 13,260 13,459 13,728 14,003 14,283
DG7 MV 1,561 1,592 1,632 1,673 1,715 1,758 1,802
DG8 38kV Looped 37 37 37 37 37 37 37
DG9 38kV Tailed 58 58 58 58 58 58 58
DG10 110kV Network 9 9 9 9 9 9 9
DG1-2 Total Domestic 2,033,182 2,043,382 2,056,682 2,073,482 2,095,082 2,119,382 2,143,682 DG3-6 Total LV Non Dom 211,274 213,387 216,054 219,295 223,681 228,155 232,718
DG7-10 Total MV & HV 1,665 1,696 1,736 1,777 1,819 1,862 1,906
Total 2,246,121 2,258,465 2,274,472 2,294,554 2,320,582 2,349,398 2,378,305
Table A4 Distribution Customer Number Forecast 2015-2021 Source: ESB Networks
67
Table A5 Distribution Consumption Forecast 2015-2021, GWh Source: ESB Networks
68
Appendix B - Gas Market Data Tables
71Unit 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13
Power GWh/y 25,630 29,775 34,688 37,758 36,007 39,338 35,432 29,864 28,156 25,323
I/C GWh/y 11,127 10,352 10,486 10,507 10,415 10,499 12,021 13,244 13,700 13,076
Domestic GWh/y 7,757 8,149 7,716 8,239 8,312 8,492 8,340 7,326 8,216 6,906
Total Irish GWh/y 44,514 48,276 52,890 56,504 54,734 58,239 55,726 50,435 50,072 45,305 Figure B1 Historic Irish Gas Demand72
Unit 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2012/22 2022/23
Power GWh/y 27,200 26,500 26,000 25,800 26,100 25,700 26,700 26,000 25,400
I/C GWh/y 14,400 14,700 14,900 15,100 15,300 15,600 15,700 15,800 15,900
Domestic GWh/y
7,300 7,200 7,100 7,000 6,900 6,700 6,600 6,500 6,400
Total Irish GWh/y73
65,700 64,700 66,000 64,700 64,900 64,400 64,800 65,100 64,900
Figure B2 Forecast Irish Gas Demand
71 Source: Gaslink, Network Development Plan 2014.
72 Gas demand is summarised by “Gas Year”, i.e. the period from 1 October to the following 30 September.
73 Discrepancies between the total and the sum of Power, I/C and Res can be attributed to own use.