Procesamiento e Interpretación de Datos

102 _{set forth in Rule 60FF-6.004(1)} 103 _{set forth in Rule 60FF-6.004(3)(b)}

anticipated operational costs as well as improvements to infrastructure for the county’s E911 system.

5.4.1 County E911 Five-Year Plan

In addition to annual budget and spending plans, the county 911 coordinator should prepare and update a Five- Year Plan for future equipment, operations, personnel, and other revenue requirements of the county’s E911 system. The Five-Year Plan should include the following information:

A general overview of E911 systems should address systems and equipment requirements, such as hardware, software, circuits, maintenance, and training. Information should include the system’s currently installed status, personnel involved in the E911 system, a description of each PSAP’s current

deployments, and how E911 system requirements are being accomplished and tested.

A specific overview should address capital improvements, planned maintenance, upgrades, and

replacement activities of E911 system deployments. Include a description of how and why these changes are required, e.g., life expectancy, new technology, multi-jurisdictional needs, and potential cost

escalations or decreases.

A schedule for implementation should include anticipated dates for delivery, planning, any necessary training, project completion, and testing.

The procurement process that the county 911 coordinator plans to use to obtain equipment and/or services should be addressed and completion timelines anticipated.

An outline should be prepared listing resources (including costs) needed to accomplish specific activities; i.e., equipment, personnel time, additional personnel, and/or consultants. When justification is required for additional personnel, utilizing a task schedule and associated task hours is typically required.

The Five-Year Plan should be designed to provide the Board of County Commissioners and county management and PSAP managers with the anticipated resources and funding to maintain a fully-enhanced 911 system.

5.4.2 County Annual Financial Reports (CAFR)

Florida Statute §365.173(2)(c) requires that each county have a financial audit performed annually, the resulting report, known as the County Annual Financial Reports (CAFR), includes a report on the county’s E911 fund. It is recommended that the county 911 coordinator review the audit and those findings that reference E911 revenue and expenditures.

5.4.3 Line Item Budget

A line item budget breaks expenses into categories, such as personnel, equipment, capital, etc. These categories are further broken into line items, such as salary, Federal Insurance Contributions Act (F.I.C.A.), overtime, etc. Revenues may be broken down into line items based on their source, such as carry forward funds, wireless fees, grants, etc. This breakdown allows analyses of each line item and projection of both revenues and expenses.

5.4.4 Approve Vendors

County 911 coordinators should work closely with the purchasing department to adhere to their county purchasing requirements. These are typically based on statute requirements designed to provide all qualified vendors equal opportunity to provide goods and services to agencies. Vendors, and their goods and services, may be chosen through a variety of purchasing arrangements, including a Request for Quote (RFQ), which specifies the

requirements of the agency. The local government may use prices contracted by the State of Florida for goods and services. Some local governments may also utilize contracts negotiated by other local governments to obtain goods and services from vendors.

5.4.5 Capital Outlay

Capital outlay typically involves tangible hardware items costing at least $1,000. An example would be the purchase of a computer, workstation, or other equipment, as long as it costs at least $1,000. A tangible item costing less than $1,000 would be considered an operating expense, such as a printer for $500, a piece of furniture for $400, a handset for $50. If the items are included as part of a renovation project, such as adding an entire call taker position, including the workstation, furniture, computer, chair, and handset, the project would typically be considered a capital outlay project.

5.4.6 E911 Fund Management & Carry Forward Funding

E911 revenue source should be utilized to assure that the E911 calendar year revenues do not exceed expenditures by more that 30 percent of the total funds disbursed to the county by the E911 Board in accordance with Florida Statute §365.173(2)(c), attached in Appendix A. A county that receives funds greater than the permissible E911 costs described in Florida Statute §365.172(9), including the 30 percent carry forward allowance, must return the excess funds to the E911 Board to be allocated under Florida Statute §365.172(6)(a). The county 911 coordinator should monitor and account for previous year carry forward funds and ensure any funds provided by the county’s general revenue are applied correctly. Carry forward funds should be saved, whenever possible, for future capital outlay, capital improvements, or equipment replacement.

The 30 percent limitation does not apply to funds disbursed to a county under the E911 Board grant program, in Florida Statute §365.172(6)(a)3. Grant funds are subject to the conditions imposed by the E911 Board through the provisions of the grant. Information on the E911 Board Grant Program requirements is available at URL

http://dms.myflorida.com/suncom/public_safety_bureau/florida_e911/e911_grant_information.

5.5 Training

Training for PSAP personnel is an essential component of ongoing E911 system operations. All call takers shall be proficient in the use of PSAP equipment and basic 911 call handling, operations and techniques. 104 Effective October 1, 2012, any person employed as a 911 call taker is included in the definition of a 911 public safety telecommunicator at the PSAPs, as defined in Florida Statute §365.172(3)(a), and they must be certified by the Florida Department of Health (DOH) under Florida Statute §401.465.

The Florida Department of Education (DOE) is the agency that develops the Public Safety Telecommunicator training framework, it is posted online at Public Safety Telecommunication Curriculum Framework,

(9101000/P090101).

Counties shall include specified training standards in their standard operating procedures. These SOPs shall include classroom and/or on-the-job instruction and training course content required for 911 public safety telecommunicators.105

E911 training is an allowable expense for the following positions, depending on the county’s E911 system in accordance with Florida Statute §365.172(9):