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2. METODOLOGIA Y DISEÑO DE LOS INSTRUMENTOS

3.3 Resultados e implicaciones de la estimación del modelo

3.3.1 Resultados del modelo

The hosts can put on a performance in front of their guests. They may do this by keeping their home tidier than they would normally (5B) or by paying more attention to it (21G). They may make an effort to be nice when they really are not in the mood (2B) or bite their tongue when really they want to say something (18G). They try to hide all their junk and keep the children’s toys out of sight (9B).

If 5B did not do B&B her home would probably be less clean and tidy “my house is certainly cleaner and tidier because I do Bed and Breakfast” (5B: 131-132). 21G treats the certain areas of her home differently. The areas in view of guests are the areas that she ensures she keeps clean and tidy:

It’s still part of my home but it’s a part of the home that I look on slightly differently, in other words it’s the part of the home that I always ensure is clean and tidy because of the public viewing of whereas in my house, I might have a pile of ironing sitting in the middle of the dining room table waiting to be done which I couldn’t leave out here. But when we’re closed, this is just as you know; the ironing could be in the middle of the dining room tables.

(21G: 875-881)

15G takes more pride in the areas of the home that is in view of the guests. He ensures that they are more perfect than his own private space:

I don’t ever just walk in here and think och that’ll do I never have that attitude towards it. If anything, it has to be more perfect in here than my part of the house, I was saying your part of the house is always the last to kind of get painted and you know, so you have, you know, you have to the outside world this is lovely place and then you know your own chaos reigns kind of behind.

Sometimes it is hard to put on a smiley face to entertain guests (2B), but 18G explains that the guesthouse owner act comes into it and the same things are said over and over. Although sometimes things are not said even though they should be:

If you’re tired and you’re in the middle of a good film or something on the telly, it’s quite an effort to go out grinning and not sort of say did you have a good day and now sod off up the stairs!

(2B: 901-903)

The guesthouse owner act comes into it, you know, and you start saying the same things over and over again and they ask you the same questions and you say the same things back …the same spiel. You also can’t say to them what you would really like to say to them sometimes so you are you are putting on a front you know, so yes, that does change. But more often than not though what they see is what they get you know, without being rude about it but we’re very much what you see is what you get and but you do have to kerb your tongue sometimes if people are being outrageous not too outrageous but what you consider to be well, it is my house you shouldn’t be doing this.

(18G: 1197-1207)

9B finds it hard to keep her home tidy with the children, but she tries her best to hide their junk, and always has a quick tidy up of their toys if the doorbell rings:

That’s just a junk area that guests don’t really, I try not to let them look into it’s usually a bit of a mess, the kids piano, all the things that are crammed in there.

(9B: 206-208)

Yeah, it’s hard to keep things tidy especially when you’ve got a big family because you know, we don’t have very much storage space in the house so it’s very difficult to keep things tidy and out of site and I do like to… well certainly not today but when my guests are up and things everything’s you know, everything’s tidy so it’s very hard to do that with the children.

Well, they wouldn’t be coming up there anyway so that’s fine because downstairs it’s quite good that because the children don’t really don’t leave too much of a mess and if the doorbell goes I usually just, whatever’s lying, I quickly put it away, but the front of the house, if the kids are playing out the front, well if they want to stay here, see how many children I have oh that’s fine, that’s up to them.

(9B: 523-528)

Clearing up after the children is also something that 12P has to do, when he uses the kitchen that he shares with his guests:

When I’m in this house, this is the public area. When we’re in our house we can leave toys all over the floor and it’s nothing to worry about too much. It’s just basically cleaned up every time we leave here.

(12P: 125-128)