Trabajos Futuros

Anyhow, later I was convinced in a way for deposit marketing and customer service as I didn’t had other option. With my positive attitude towards my work made to learn many things even in deposit marketing, which initially I didn’t preferred. Somewhere, somehow I have heard that an objective without a plan is a wish, so I started to make a plan about carrying out Deposit Marketing. At the beginning I had targeted individual public deposit as plan but later on I realized that I can make my work more enjoyable and value adding by focusing and targeting corporate clients and deposits, where I could learn about other organizations and their business ideas, trends. Focusing on Corporate sectors would also help me to analyze the competitor bank’s trend activities and products along with interest offering, which was crucial for deposit marketing. I was prepared about the circumstance that I have to face during my deposit marketing assignment, from competitor’s bank.

Throughout my internship at customer service and deposit marketing, I have managed to learn many things personally, academically and professionally. Through customer service, I was capable of learning customer handling skills. With continuous effort and keen interest I was also able to I understand how bank channelizes it resources, i.e.

deposits, how deposits are collected and how are they disbursed. During this assignment, initially phase, I went to my relatives and colleagues convincing them and asking them to

open an account at the bank and deposit particular resource at the bank; I had genuine experience understanding the human behavior and their concepts. From that very moment I felt that life is much harder and challenging I know and experienced seen, because things never goes like we expect as Deposit Marketing was very much difficult task.

My firsthand experience, at PCBL, enlightened me that, about the importance of money and it actual worth and how people are really concerned about their expense. In other words I came to know true and harder part of life. But this experience shall never be wasted as, I have capitalized this experience to make myself bold, tougher, hard working and stronger and luckily, I had it possible to convert my actual weakness into my strengths. As per my experience, I have gained various skills and enhance the existing skills, I developed communication skill, leadership skills, developed presentation skills, where as I also developed habit of analyzing environmental variable from managerial aspects. I developed some positive traits such as being punctual, politeness, and behavioral respect towards customer despite of their stay away attitude.

At the end of my internship, I am happy about my achievement and my experience and about the overall operation of Customer Service Department, which isn’t that much easy, as one says, and one perceives, and from Deposit Marketing I was able to develop the client base for PCBL branch with 118 clients with total deposit of NRS 1.29 million.

Though I didn’t like to work for marketing department, but with my positive attitude towards I was able develop clients’ base of around 118 clients. I believe this was one of the most challenging jobs that I had ever performed and I feel good about this achievement.

My perception at end was completely changed after the internship experience about deposit marketing than before, as earlier I almost hate deposit marketing as I didn’t preferred to perform door to door selling but, as time went on by I started to admire my given assignment, and now I can say, I enjoy whatever I do for Deposit Marketing whether I communicate, talk with people, present the product to the people through door to door marketing and personal selling I enjoying doing so. For this part of my effort and motivation, I would also like to thank PCBL bank management, as they provided the

official visiting card of PCBL, where my name was written on it. I was highly motivated and felt good, as that made me feel that I am the official part of the bank, and it was much easier for me to visit corporate organization.

1. Skills and Knowledge acquired in internship

Doing Internship at PCBL has provide me the opportunity to gain following skills which I believe, has added value and benefited me for my future career. The skills acquired during my internship period can be classified as

Table 11: Skills Acquired at Internship

Skills acquired at Internship

a. Strong work ethic

b. Dependable and responsible c. Adaptability

d. Gain Self Confidence e. Problem solving Skills f. Interpersonal skills g. Networking Skills h. Presentation skills

I develop strong work ethics from my internship, which is very important for an employee, which also define their interest in their work along with their skills. I also learnt to depend on others, as it is very important for a team member to depend on other team member, to successfully accomplish assign goal. In my earlier stage of internship I

was to extend self dependent on towards my work , and as result I tried to do every task without coordinating with team members others, but later I realized how wrong I was.

Deliberately I learn to adapt to different environment and culture. Before doing internship at PCBL, I had prior sales internship at VOITH for TOYOTA, I found the organization culture different and diverse, but later understood and I learnt to adapt to various working environment and culture.

I also had opportunity to enhance my Presentation Skills, Interpersonal Skills and Networking skills. At the end of my internship period I was successful enough to develop client base of more than hundred clients through above learnt skills.