La secuencia estratigráfica del acceso suroeste o área D 6

Life-cycle thinking and acting environment Our people, standards and values

employees

Chain cooperation

market

Being at the heart of the community

community

- Energy

- Air quality and CO₂ emission policy - Waste and recycling - Recruitment and deployment - Binding and motivating - Development and promotion - Organization development and transfer - Vitality and safety - Integrity

- Chain responsibility - Community relations management - Community

investment

Ballast Nedam’s CSR policy is to make our impact positive

Our starting point is working together for a better living environment, today and tomorrow, while balancing the needs of people, the environment and the community. This is how we create enduring quality. In doing so we utilize our innovative capacity, make our impact positive, and focus on the five pillars.

1. Life-cycle thinking and acting (environment)

- energy and CO₂: reducing emissions and investing in sustainable energy; - waste: reducing waste at source and mitigating natural resource depletion. 2. Our people, standards and values (employees):

- working conditions: creating a healthy and safe working environment; - integrity: communicating openly and honestly as a team.

3. Chain cooperation (market)

- chain responsibility: creating optimum value together with stakeholders. 4. Being at the heart of the community (community)

- social responsibility: making our impact positive in the local communities where we work. 5. Innovation for a high-quality living environment: balancing housing, mobility, energy

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This chapter starts with a summary of the CSR objectives that emerged from the above in 2011, and the corresponding results achieved (Section 6.1). Details are then given about these objectives and results for each theme (environment, employees, market and community) and each constituent subject. We also present our plans for 2012 and give examples from our CSR projects.

6.1. CSR objectives

Our CSR objectives are driven by our sixth strategic objective: to work ever more sustainably. In 2011 we set the following CSR objectives and achieved the following results.

objective for 2011 Result Achieved/

Not achieved

Notes in section

A 12% CO₂ emission reduction in proportion to revenue relative to reference year 2008.

CO₂ emission reduced by 12%. Total emission = 64 599 tons of CO₂.

Achieved Energy

Stay on Level 5 (the highest rung) of the CO₂ performance ladder.

Level 5 certificate awarded for all Ballast Nedam.

Achieved Energy

Measure and analyse CO₂ emission on at least three construction sites.

CO₂ emission analysed on six projects. Achieved Energy

50% of our new lease cars and commercial vehicles fuelled by CNG.

53.8% of all new lease cars run on CNG. Achieved Air quality

Reduce the absence through illness rate to less than 4.8%.

The rate is 5.01%. Not achieved Vitality

Conduct at least a two-yearly performance review with all employees covered by a collective agreement, and at least an annual performance review with all employees with managerial, technical and administrative duties (UTA).

64% of the employees eligible for a performance review.

Not achieved Development and promotion

10% of all employees to attend an internal training course at least once a year.

Proportion: 11.8%. 47.5% of all employees attended an in-company training course, of which almost 25% were organized internally.

Achieved Development and promotion

Fewer than 9.0 fatal and lost-time injuries involving Ballast Nedam employees per million hours worked.

The figure was 6.5. There were no fatal accidents, and 48 lost-time injuries.

Achieved Safety

No infringements of the Code of Conduct. Four infringements (appropriate corrective measures have been taken).

Not achieved Integrity

To define sustainability criteria for two product groups.

Not actioned because of progressive insights.

Not achieved Chain cooperation Implement at least three sustainable

innovations.

Five sustainable innovations are now in the implementation phase and used commercially in the organization.

Achieved Innovation

Earn the Bewuste Bouwers quality mark for at least 25 projects.

45 projects have been entered. The quality mark is no longer awarded.

Achieved Community relations management

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6.2. Life-cycle thinking and acting (the environment)

The primary concerns in CSR policy on the environmental theme are energy and CO₂ emission. The issues are the sustainable development of the one and reduction of the other. We also aim to handle waste sustainably: reducing waste at source and mitigating natural resource depletion.

6.2.1. Energy

Ballast Nedam’s energy policy in the coming years is to apply a three-pronged approach of energy conservation, using sustainable energy, and only then using fossil energy sparingly. The supply of fossil fuels is finite, while scarcity and rising demand are driving up fuel prices. Ballast Nedam recognizes this risk and we are seeking opportunities to reduce our energy consumption and shrink our CO₂ footprint. Ballast Nedam’s strategy is also to develop products in the area of sustainable fuels, wind energy and the processing of waste streams, which promotes the recycling of sustainable resources, both internally and externally. We also endeavour to use fossil resources as efficiently as possible.

Objectives for 2011

Reduce CO₂ emission by 12 per cent in proportion to revenue relative to reference year 2008. Achieved For all Ballast Nedam to stay on Level 5 (the highest rung) of the CO₂ performance ladder. Achieved Measure and analyse CO₂ emission on at least three construction sites. Achieved

Results for 2011: CO₂ emission reduction

Ballast Nedam’s main uses of energy are in commuting, transport, construction plant and equipment, factory production, and on construction sites. 60 per cent of our energy consumption is of fossil fuels such as diesel and petrol, 26 per cent natural gas, and the remaining 14 per cent electricity. Ballast Nedam’s ever greener use of electricity is reinforced by Renewable Energy Guarantee of Origin certificates for water and wind power. Ballast Nedam also operates the Green Gas Certificate scheme in CNG Net.

Ballast Nedam’s footprint is the CO₂ emission generated by consuming energy, which is why the CO₂ footprint appears in the chapter on energy. We met the target for a 12 per cent CO₂ reduction in terms of revenue in the Netherlands. Our target for 2020 is a 30 per cent CO₂ reduction in proportion to revenue in the Netherlands relative to reference year 2008.

Total direct CO₂ emissions were 58 727 and indirect CO₂ emissions 5 832 tons, giving a total of 64 599 tons of CO₂.

The CO₂ footprint comprises Scope 1 (natural gas, diesel, petrol, coke, CNG and other fossil fuels) and Scope 2 (electricity and district heating) emissions for which Ballast Nedam pays the bill.

CO₂ emission reduction summary

The CO₂ data for 2008, 2009 and 2010 have been recalculated in accordance with the new measurement method for the SKAO performance ladder 2.0. Furthermore some adjustments were made to the data for these years.

2008 2009 2010 2011

CO₂ (Dutch activities) (kilotons) 79.1 71.1 71.1 64.6 (*)

Revenue cumulative (Netherlands) (million euros) 1 348 1 272 1 275 1 252

CO₂ emission (tons) per revenue (million euros) 58.7 55.9 55.8 51.6

Percentage relative to reference year 95% 95% 88%

Reduction relative to reference year 5% 5% 12%

(*) included in the KPMG assurance