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In document SISTEMAS DE ASA CERRADA (página 93-99)

Interactions with emergency department persons and statistical analysis demonstrated that education was informative and productive. Statistical significance applies, but the research’s main purpose lay in evidence-based practice intervention supported by the Iowa Model’s problem-focused trigger (Moran et al., 2017). Several people described scenarios throughout their career in which HT interviewing skills and resource support knowledge would have changed patient interaction and care. Furthermore, participants noted improved knowledge regarding statistical data of trafficked person encounters in healthcare, social issues and complications for trafficked persons, and national guidelines for care.

Questions one through four showed improvements in awareness, signs and symptom recognition, interviewing, and intervention information. This was demonstrated by increased ratings for each question using the Likert scale. The median improvement involved at least one level increase and question four had a two level median increase. Discussion on human

trafficking, research support for educational information, and detailing practical improvements for patient care support were positive advances of the intervention.

Limitations

Missing Data. Twenty questionnaires were completed for both days the education intervention was offered. Those declining to participate were not counted or singled out in any way, and therefore the number cannot be determined. Additionally, one form was discarded because the post-questionnaire was not completed. While the Wilcoxon test accounts for data that is equal, the test cannot account for extensive missing information.

Professionals in Attendance. Creating HT encounter quality improvement within the emergency department was highly challenging due to comfort with the sensitive issue and responsibility constraints for providers. Persons attending the education were exclusively nursing, nursing support, and ancillary staff. Some limitations for staff included low confidence for discussions with patients as well as a disconnect between nursing responsibilities and ICD 10 coding.

A low number of emergency department providers employed and employment

responsibilities creating tight time constraints. In order to create a cohesive quality improvement in care, providers were given the material for human trafficking encounters. However, this limited the ability to comprehensively gather data and educate the entire emergency department. Additionally, lack of provider participation limits quality improvement effectiveness because providers would have the most incentive for HT specific ICD 10 coding utilization.

Post-Intervention Data Collection. The post-intervention data collection is limited due to the shortened time-frame and lack of forms completed. Although the informational seminar demonstrated improvement in understanding of human trafficking encounters, participants demonstrated difficulty with application of the knowledge. This situational discomfort is similar to other study results where healthcare personnel fail to recognize and understand how to

intervene for these vulnerable persons. Through discussions with leaders in the emergency department, key issues were highlighted. These issues included difficulty during the interviewing process, continued discomfort with intervention efforts, fear of labeling persons as trafficked, and lack of understanding regarding age and drug abuse vulnerabilities. Persons were also unlikely to understand the necessity, various applications, importance, and future use for ICD 10 code selection.

Practice Implications

This project impacted the emergency room at the hospital through increased care quality, improved patient support, and benefit for the surrounding community (Moran et al., 2017). Improved recognition and intervention included any pediatric, adolescent, or adult patient and across varying cultural and racial backgrounds. Benefits involved gaining human trafficking knowledge, understanding of red flags for trafficked persons, necessary steps for a safe

environment, and interviewing skills. Other improvements included information distribution on new national ICD 10 codes, support services within the hospital system, national support centers, resources available, and best practice methods for providing resource information to trafficked persons.

Changing staff perceptions and clarifying trafficking encounter facts aided overall practice improvements within the unit. Some of false beliefs involved perceptions of trafficked person age ranges, likelihood to ask for help, dangers faced, and abuses inflicted. Specific

improvements for the ED included enhanced nursing ownership for trafficked person encounters, new awareness for the ICD coding, and support for communication with providers and other staff about at risk individuals. Future practice improvements should involve support for health staff interviewing skill confidence and ICD 10 coding utilization.

On a larger scale, continuous education, awareness, and improved interventions impacts patient health on the community, state, and national level (Zimmerman et al., 2011). Targeted education within the emergency department modified staff perspective. This improvement allowed staff to proactively change the approach to patient care and increase understanding of that patient’s needs (Barrows & Finger, 2008). While the patient to clinician interaction impacted the micro level, the changes hospital-wide and in the surrounding community improved health

outcomes on a macro level. Education supported state and national goals to improve the quality of care by improving victim identification and addressing department quality of care measures. Research Implications

The next steps for research include ICD 10 coding comprehension and utilization and increased communication within units and clinic settings (Macias-Konstantopoulos, 2018). Considering the recent confirmation and implementation of ICD 10 coding specific to human trafficking persons, healthcare staff understanding and use should be evaluated. This project assisted with education and support for coding specifically designed to gather data and improve research as well as intervention capabilities. The changes provide comprehensive coding for minors, persons with a history of trafficking, and those currently being trafficked. The next potential research step involves evaluating if and how these codes are used.

Nursing in relation to ICD 10 code comprehension and utilization should also be

evaluated. Nurses often spend more face-to-face time with patients leading to an increased ability to recognize HT encounters. Nurses can also function as the link between HT persons and

providers as well as consults for other resources. This would be a challenging endeavor because nurses are unlikely to link coding and billing with primary nursing responsibilities and care.

The project reflects previous studies and quality improvement measures regarding health staff comprehension of HT encounters. Information from the questionnaires and personal reports confirmed a discomfort and lack of knowledge regarding encounters. However, similar to other studies, clarification of accurate HT statistics and best practice methods improved clinical knowledge and patient care techniques. Further studies can be completed on communication between ancillary staff, nursing, and providers regarding these vulnerable patients and the best plan of care.

Future analysis and research will help establish long-term expertise retention. Potential studies include increased educational interventions for free clinical care areas, community settings, nursing education areas, physician education areas, women’s health, and pediatric clinics (Barrows & Finger, 2008). An additional research project involves a study on survivors of trafficking and verifiable insights regarding interactions with healthcare personnel as well as health systems.

Although extensive information was found regarding the health impact of human trafficking on an individual, further research into post-trafficked persons’ health outcomes is indicated (Macias-Konstantopoulos, 2016). Research should involve an evaluation on links to healthcare, the biggest health challenges for the trafficked individual, and the varied health sources needed for quality of life. Strides in HT reduction and improved interventions will occur through continued data collection and research around many levels of healthcare.

Dissemination and Integration

The next steps for dissemination and integration involve continued training on ICD 10 codes for providers, a large team integration approach to quality HT interventions and care, and dissemination of final project paper results to digital commons. The new ICD 10 coding system specific to human trafficking persons was only implemented in October 2018 for fiscal year 2019 (U.S. Department of Health and Human Services, 2018). Considering the recent coding changes, lack of confidence as well as training on HT, a project focusing on understanding and use of the codes by providers is in order. Furthermore, training on this available measurement tool should be given to leaders, administrators, and coding specialist within the hospital system. This coding system has the potential to enhance HT population statistics, collect historical information for

former HT persons related to acute and chronic medical conditions, improve data analytic accuracy, and guide future health policies (Macias-Konstantopoulos, 2018).

The next step for the health organization should be a broader based approach with a team of informed persons. The larger team-based approach has been used in many hospital systems with success including one in the midwestern United States that utilized a medical legal partnership (Schwarz, Unruh, Cronin, Evans-Simpson, Britton, & Ramaswamy, 2016; Zimmerman et al., 2011). This requires commitment and input from providers, security

personnel, nursing staff at all levels, forensic nurse specialists, administrators, and support staff. Best practice for fighting human trafficking through interventions for trafficked persons

encountered in the health system involves a multi-layered team approach.

Lastly, the dissemination plan includes submitting the project paper to digital commons, submission to a health journal, potential research conferences, podium presentation, and a poster presentation. Two specific conferences include the Virgina Henderson Research Symposium and Liberty Research Week. Further dissemination comes through reflection and discussion of current anti-trafficking projects. Through conversations, continued education, and support for colleagues throughout the HT learning process, the goals of health staff involvement and improved intervention will continue. As healthcare personnel learn these essential aspects, interaction, intervention, and post-care methodology quality will improve.

Conclusion

Human trafficking impacts a range of enterprises and victims often intersect with healthcare staff. By examining the issue, researching background information, preparing and implementing a methodology for change, analyzing and evaluating that change, an evidence- based study was established (DNP Handbook, 2017). Increasing awareness, changing clinical

evaluation, cultivating interactions with patients, and improving interventions, aided health staff who directly care for human trafficking victims.

Nursing provides a vital role to recognize and intervene in trafficked person situations, link patients to resources, communicate concerns with providers, and improve emergency department protocols. Similarly, providers perform essential services relating to HT encounters including improved ICD 10 coding, patient interviewing, assist with quality outcome

improvement, and link patients to follow-up care. Human trafficking issues impact both professions as well as every emergency department specialty and supporting staff, system administrators, coding and billing, and community support services. Through current education, future research, and quality improvement projects, health system responses will improve.

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APPENDICES

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