Supuestos de administración plural

The Executive Master of Science in information technology is a 36-credit program designed to develop the critical competencies in computer systems management and telecommunications management needed by senior execu- tives who serve in the capacity of chief information officer, chief technology officer, and other leadership positions where knowledge of information technology (IT) is a critical component. Topics covered include the role of information in decision making, organizational needs assessment, the relationship of an IT strategic plan to the organizational strategic plan, data communication systems, computer networks, telecommunication networks, satellite and wireless systems, use of multimedia, management support systems, and hardware/software acquisition. This program offers the flexibility and convenience of a combination of face-to-face and online classes. Face-to-face classes are held on alternating Saturdays.

Composition of the Executive Class

Each Executive Master’s Program in information technology class, with an average of 25 participants, progresses through the program as a group. The organizational and technical experience of the class members is vital to the learning experience and is further enhanced through a variety of teaching methods. Active participation is expected from each member of the group. The interaction afforded by the seminars is designed to contribute significantly to a broad understanding of organizational solutions in an increasingly technological environment.

Admission Requirements

The Graduate School does not require the Graduate Record Examinations (GRE) or the Graduate Management Admission Test (GMAT) for admission to this program. Participants are selected on the basis of the following criteria: a minimum of 5 years of business or management experience; a current position as a mid- or senior-level manager; a bachelor’s degree from a regionally accredited

university or college in information technology, engineering, or software engineering, a 3.0 overall GPA on a 4.0 scale for degree-seeking participants or at least a 2.5 GPA in the major area of study for provisional participants, a personal statement of goals and objectives, submission of an official transcript from the bachelor’s-degree-granting institution, and a personal interview with the program director. All participants must have access to a computer and the Internet, and a working knowledge of software programs as described on page 38. The UMUC Graduate School reserves the right to request additional transcripts.

Required Library Research Skills Course

To ensure participants are well prepared to take advantage of modern library and information resources, the Graduate School has developed a 100-percent online, noncredit library research course. All students must successfully complete UCSP 610 or UCSP 610E Library Skills for the Information Age within their first 6 credits of study.

Department Chair Salvatore J. Monaco [email protected] Associate Chair Michael A. Evanchik [email protected] Program Directors

Mary Ann Spilman [email protected] Stephen V. Versace [email protected] Coordinator Jane Goldberg [email protected] Administrative Assistant Helen Carapetian [email protected] Phone: 301-985-7069

Staff

Application

A complete application consists of an application form; the official transcript from the bachelor’s-degree-granting institution; a personal statement that indicates experience, current employment, and goals that may be fulfilled through participation in the program; and the application fee.

Fees

The fees for this program are those in effect at the time of publication and are subject to change. Information on tuition can be viewed at www.umuc.edu/tuition.

Neither tuition remission for University System of Maryland employees nor tuition remission under the Golden ID program may be used for the Executive Master’s Program in information technology program.

Locations

All classes in the Executive Master’s Program in information technology are held at the same location in the Washington, D.C. metropolitan area throughout the 18-month program. This location may be the UMUC Inn and Conference Center in Adelphi, MD, the USM Shady Grove Center in Rockville, MD, or another facility in northern VA or Washington, D.C.

Prospective candidates should check the executive program Web site at info.umuc.edu/executiveprograms for the location of the next seminar.

Format

The Executive Master’s Program in information technology is an accelerated 18-month program using the seminar format. Instructional methodologies include lectures, case studies, structured discussions, guest speakers, videos, computer exercises, written projects, and oral presentations. The classes are held every other Saturday from 8:30 a.m. to 5 p.m. and are supplemented with UMUC’s online instruc- tion to provide maximum flexibility and convenience. The program consists of six 6-credit seminars. Each seminar includes examinations, papers, and/or presentations.

Hardware/Software Requirements

All participants are required to have an Internet ready notebook computer.

Seminar I

XMIT 601 6 credits

IT and the Industry and Strategic Management

Seminar I presents an overview of the information technol- ogy (IT) industry. Its goal is to impart an understanding of how the many elements of information technology work and what their limitations are. Mathematical and physical concepts helpful in thinking about the capabilities of information technology and its applications are presented. These topics include information theory, digitization, probability, transmission media, integrated circuits, and optical switching. Also, the seminar describes concepts essential to information security applications, such as various encryption schemes and measures for assuring personnel and physical security.

Students then apply strategic analysis techniques to business policy and organizational development. Emphasis is placed on linking technology policy with corporate strategy and the identification of technology options appropriate for the business or organizational strategy being executed. Strategy is covered both at the business unit and corporate (organiza- tional) level. Topics covered include historical perspectives on strategic technology planning, external and internal strategic analysis, technology forecasting, benchmarking, corporate intelligence, knowledge management, and implementation and control strategies.

Seminar II

XMIT 602 6 credits

Human Resources, Leadership and Project/Financial Management

In Seminar II, issues, theories, and procedures associated with the effective management of human resources in technology-based organizations are presented. Emphasis is placed on the integration of human resource planning with corporate strategic planning. Its purpose is to help each student appreciate the value of effective management of

people in a variety of organizational settings, and to provide the methods to do so. Topics include leadership require- ments for managing innovative and creative people, structuring teams, management of conflict and change, communication techniques, feedback and the processes involved in project management with a focus on group and team formation and group dynamics. Career decisions within technical organizations, including the requirements for transition to management, dual career paths for scien- tific/technical personnel, performance incentives, and the manager’s role in subordinate appraisal and development, are discussed.

Project management concepts and techniques are then discussed. Project planning, organizing, team building, and effective control mechanisms are presented. The key management aspects and proven techniques that differenti- ate project management from other types of management are fully discussed. Topics include effective project manage- ment styles, critical factors for success, organizational support systems, project authority, and ethics in project execution. Cost, schedule and technical planning, and control are stressed. Project management software is used for creating a typical project plan and tracking the project. Finally, students identify processes to analyze and manage financial information in technology-intensive organizations with rapid product/service cycles and high value-added intellectual property. Students are introduced to the preparation of a variety of financial analysis tools from simple balance sheets to activity-based costing. The basis of asset valuation is discussed, including capital and techno- logical assets, intellectual property, and intangibles.

Seminar III

XMIT 603 6 credits

Advanced Topics in IT and Systems Security and Risk Management

In Seminar III, the most successful strategies and approaches for achieving a high-performing organization are studied. Organizational effectiveness is examined with an emphasis placed on performance capabilities such as adaptability, flexibility, responsiveness, decisiveness, speed, quality, value, and customer satisfaction. Strategies and approaches of organizational effectiveness based on the latest research

findings as well as “best practice” used by “world-class” organizations, are examined.

The proliferation of corporate databases and the develop- ment of telecommunication network technology as gateways or invitations to intrusion are next examined. Ways of investigating the management of the risk and security of data and data systems are presented as a function of design through recovery and protection. Issues of risk and security as they relate to specific industries and government are major topics. Examples are presented of how major technological advances in computer and operating systems have placed data, as tangible corporate assets, at risk. Quantitative sampling techniques for risk assessment and for qualitative decision making under uncertainty are explored.

Seminar IV

XMIT 604 6 credits

Computing and Software Technology

In Seminar IV, the major hardware and system software components and underlying technologies that are the basis of the modern digital computer are examined. Major developments in the evolution of computers are reviewed. The similarities and differences between mainframes, minicomputers, and microprocessors are investigated. Supercomputer, parallel processor, and distributed system architectures are examined. Various types of storage media and input/output devices are discussed. An overview of system software elements, including operating systems and middleware, is also presented. Advanced topics such as optical computers and biomolecular computers are also discussed.

Technology, engineering practices, and business economics behind the wide variety of modern software-intensive systems are then studied. Foundations of software engineer- ing are examined. Classes of application domains including real-time systems and transaction-based systems are ana- lyzed. The practices used in developing small-scale and large-scale software systems are evaluated. Modern issues including design of the human-computer interface, software

product liability, and certification of software engineers are discussed. The seminar concludes by investigating the structure, environment, and possible future of the software industry.

Seminar V

XMIT 605 6 credits

Data Communications and Internet Technologies Seminar V begins with a study of data communication fundamentals. These include digital and analog signals; modulation; circuit and packet switching; multiple access schemes such as Frequency Division Multiple Access (FDMA), Time Division Multiple Access (TDMA) and Code Division Multiple Access (CDMA); and telecommu- nication standards such as the Open System Interconnect (OSI) Model. The course then moves to telecommunica- tions networks with a review of Local Area Networks (LANs) including topologies, contention access methods, and internetworking devices such as bridges, routers and gateways. Also covered are Wide Area Networks (WANs) including the Public Switched Telephone Network (PSTN), wireless networks such as cellular, Personal Communication Systems, and wireless data, the Integrated Services Digital Network (ISDN), X.25, Frame Relay, and Asynchronous Transfer Mode (ATM). Finally, we examine the network convergence issue; that is, one network for data, voice, images, and video.

The focus of the seminar then moves to the Internet, addressing both its technological basis and its applications. Internet technology, including packet networking, Transmis- sion Control Protocol/Internet Protocol (TCP/IP), Internet security, Internet 2, and IPV.6, are examined. Internet

applications and its evolving use for multimedia transmis- sion, private and leased service IP networks, e-commerce, data warehousing, data mining, and policy issues such as universal service and access are evaluated.

Seminar VI

XMIT 606 6 credits

Systems Engineering and Capstone

Seminar VI begins with the study of Systems Engineering as an interdisciplinary approach to developing complex systems that satisfy a client mission in an operational environment. This topic is an examination of the systems engineering process with special emphasis on computers and software systems. Included is an overview of system theory and structures, elements of the systems life cycle, risk and trade- off analyses, modeling and simulation, and the tools needed to analyze and support the systems process. Case studies from the information technology domain will be used to illustrate the systems engineering principles.

The capstone integrates and applies the major concepts presented in all other course work. Using casework meth- ods, students will identify best practices and appropriate technologies to implement effective IT decisions aligned with organizational goals. Strong emphasis is placed on viewing information technology issues in a context of both day-to-day and strategic management decision making based on applied research. Issues include competitiveness,

information architecture, user needs, process reengineering, value chain management, collaborative computing, global- ization, social impact, information policy, and ethics. Emerging trends in information technology are analyzed to understand their potential effect on the workplace and society.

Executive Master of Science in