Solution Design and Implementation (SDI) assists project teams in the technical design and implementation of solutions and aids them in transitioning solutions to production status as members of the project team. SDI also assists project teams in coordinating their work with the Operations and Application Services Branches.
Important Note: The SDI engagement generally begins when the Detailed Architecture Design (DAD) has been approved. If there is a requirement to proceed with SDI tasks prior to the final DAD approval, project managers will consult with the manager of Solution Design and Implementation.
Project Management Reference Guide Version 2.1 Page 39 of 44 Upon DAD approval, the project manager will schedule an engagement meeting with the SDI group. SDI will send the project team an SDI engagement form and it will be responsibility of the project team to complete and return this form prior to the meeting. Depending on the complexity of the project, additional meetings may need to be scheduled.
The purpose of the meeting is to lay the foundation for an effective engagement by providing the project team and SDI with the opportunity to clarify design, deliverables, timelines, and responsibilities. The attendees of the meeting will generally include: the EA prime, the SDI team lead, the solution architect(s), and project resources identified by the project manager.
SDI provides the following services to project teams: Server Support Services
• Co-ordination role with Application Services and Operations to assist with implementation and transition
• Corporate Asset Management Portfolio (CAMP) – server inventory updates
• Hardware / software tenders, licenses for existing software or other software such as Oracle licenses, security software, operating system software, etc.
• Identification and implementation of server hosting environments based upon DAD requirements (includes both physical and virtual environments, disk-based storage, tape-based backup, network connectivity, firewall request for change, server operating system hardening, etc.)
• Completion of Server Build Books Database Support Services
• Assistance with Database Build Books (quality assurance, hardening)
• Corporate Asset Management Portfolio (CAMP) – database inventory updates
• Support with implementation of databases and coordination Application Services (database team) with implementation of databases in shared environments and/or system enhancements.
Server Creation (Physical / Virtual)
If there is additional infrastructure to be created / removed from the project environments throughout the life of the project, the Project Manager will make the request in consultation with the SDI – technical architect (TA) assigned to the project.
Tenders (Software and Hardware)
For projects requiring new hardware, software, or licenses for existing software (Oracle Licenses, security software, operating system software, etc.), the project manager / delivery manager will initiate the procurement through the Solution Design and Implementation (SDI) manager.
Contact the Solution Design and Implementation group by email at [email protected]. SSL Certificate – Request for SSL Certificates
Requests for SSL Certificates will be submitted and tracked through the OCIO’s service request management system and submitted by an employee of the OCIO. Delivery manager’s approval is necessary before a request for an SSL Certificate for a project can be submitted.
It is the project manager’s responsibility to ensure the project team adheres to the procedures outlined in the OCIO procedure document Procedure – Requesting an SSL Certificate.
The Procedure – Requesting an SSL Certificate document is located on the OCIO Help website
Project Management Reference Guide Version 2.1 Page 40 of 44 Setting up Development / Test / Staging / Production Environments
For projects where the OCIO will be providing the development, test, staging, and production environments contact the Solution Design and Implementation group (SDI).
Project teams are required to provide development, test, staging, and production environments to application services for post implementation support for most systems. Typically, small and medium projects may share a test and staging environment while large projects have a separate test and staging environment. In preparation for a successful server environment transition, the solution analyst will adhere to the Operations Readiness Checklist to ensure all servers are in compliance. Upon “Go Live”, all required project environments will be delivered to Operations. If the project environments are not delivered upon “Go Live”, they will be delivered to Operations upon project handover; as outlined in the
Transition Agreement.
Contact the project operations prime as defined in the Project Initiation Document (PID) for more information on the Operations Readiness Checklist. You can also contact the Solution Design and Implementation group by email at [email protected].
Vulnerability Assessments (VA)
The Information Protection Division within the Corporate and Information Management Services Branch is responsible for determining if a Vulnerability Assessment is required for your project. This determination is documented in the Risk Assessment Workbook (Pre-TRA and Information Security Classification). For more information on Vulnerability Assessments please refer to the Frequently Asked Questions section of the PMO website (http://www.ocio.gov.nl.ca/ocio/pmo/faq.html) and Frameworks and Guides (http://www.ocio.gov.nl.ca/ocio/pmo/fandg.html).
If a VA is required, SDI will work with the project team to schedule and execute the VA and will provide advisory services in conjunction with Planning and Strategy group on the remediation of any identified issues.
Firewall/Network
SDI will coordinate firewall and network configuration and changes on behalf of the project team through the SDCC. SDI will work with the project team to identify firewall and network requirements and will then enable the operations branch as necessary for implementation.
Project Management Reference Guide Version 2.1 Page 41 of 44
Index
$100,000, 30, 31, 32, 33, 34, 36, See Thresholds
$15,000, 28, 29, 31, 34, 35, See Thresholds Accessibility, Usability, and Government Brand
Compliance, 18, 19, 20, 27 Account Activity Elements, 33 Accounting Distribution, 29, 34 Administrative Documents, 11 Administrative Staff, 12, 13, 15 Analysis Phase, 16, 18, 28 Application Build, 19 Application Delivery, 7 Application Prototyping, 19
Application Quality Assurance Checklist, 20, 25 Application Services, 18, 19, 20, 21, 22, 23, 24, 25, 26, 37, 38 Appropriation Categories, 32, 33, 34, 36 Architecture Information, 8, 37 ATIPP, 25 Audit Trail, 36 Bell Aliant, 22 Best Practices, 6, 8, 11, 17, 19, 37 Booking Rooms, 12
Booking Training Facilities, 13 Budget Monitoring, 28 Build or Buy, 28, 29 Business Analyst, 17 Business Case, 10, 15 Business Days, 11, 12, 22 Business Functionality, 17 Business Process Definition, 16 Capital Account, 31, 34
Capitalization, 28, 30, 31, 32, 36
Capitalize, 24, 28, 29, 30, 31, 32, 33, 35, 36 Change Advisory Board, 22
Change Management, 18, 26 Change Management Plan, 18 Client Acceptance, 20, 21 Client Engagement, 21 Client Expectations, 10 Client Readiness Checklist, 16 Client Services, 9, 25
Client Services Consultant, 8, 9 Client Services Representative, 14 Close, 18, 21, 28
Communication Plan, 18 Computer Equipment, 11 Computer Support Staff, 13 Concept Phase, 15
Consortiums, 33 Contacts, 15, 25, 36 Contractor, 9, 11, 12, 15
Corporate and Information Management Services, 25, 39
Corporate Asset Management Portfolio, 20, 21, 38
Corporate Services, 14
Costs, Resources and Timeliness, 17 COTS, 18, 20 Cubicle Assignment, 14 Current Account, 30 Custom Build, 18 Cyber Threat, 17 Data Conversion, 30, 32, 35, 36 Data Conversion Costs, 30 Database Support Services, 9 Deliverables Matrix, 18 Delivery Director, 6 Delivery Manager, 6, 7 Department, 9, 14 Department Comptroller, 16 Departmental Representatives, 9, 10 Departmental Tracking Code, 33, 34 Dependent Working Units, 29 Deputy Minister, 14
Design Phase, 8, 18, 19, 20, 25, 26, 27, 28, 30, 31, 32, 33, 34, 35, 37, 38, 39
Desktop, 11
Detailed Architecture Design, 8, 19, 20, 37, 38 Deviation Report, 21
Director Approval, 11
Disaster Recovery Plan, 20, 21, 25 EA Guidelines and Guidelines and Best
Practices for Government Technology Solutions, 8, See Enterprise Architecture Eligible Costs, 28, 30, 34
Email, 11, 25, 26, 27
Emergency Miscellaneous Project Expenditures, 26, 36 End-users, 21 Engagement Dates, 24 Enterprise Architecture, 8, 19, 20, 24, 26, 37 Escalation, 7, 10 Execute Phase, 20, 30, 31, 32, 33, 34, 35 Exit Procedures, 14 External Resources, 24 External Users, 17
Extra Small, Small and Medium Size Projects, 23
Finanacial Management System, 16 Financial Business Process Definition, 16 Financial Integration, 17
Financial Management System, 16 Financial Projections, 9
Project Management Reference Guide Version 2.1 Page 42 of 44 Firewall, 9, 22, 38, 39
Firewall Rule Change, 22 Fiscal Year, 24, 28, 29 Fit Gap Analysis, 16 Floor Plan, 14 Food Items, 33 Frameworks, 11
Frequently Asked Questions, 11 Front Desk Security, 13
General Office Supplies, 12, 26 Generic Email Addresses, 25 Go Live, 20, 22, 39 Go/No Go Decision, 16, 18 Government Assets, 14, 21 Government Employees, 13, 26 Government ID Badge, 12, 14 Guest Administrator, 14 Guidelines, 6, 8, 11, 37 Hackers, 17 Hardware, 9, 12, 13, 14, 19, 20, 28, 29, 30, 31, 32, 33, 34, 35, 38
Harmonized Sales Tax, 28 Higgins Line, 12
How to Proceed, 18
Implement Phase, 20, 21, 30, 31, 32, 33, 34, 35 Independent Working Units, 29, 31
Information Owner, 17
Information Protection, 17, 21, 25, 39 Information Sensitivity, 17
Initiate Phase, 15
Integration Testing, 18, 21 Internal and External Costs, 30 Internet, 17
Intranet, 15
IT Service Desk, 14 Key Project Information, 15 Laptop, 11
Large and Extra Large Size Projects, 23 Lessons Learned, 10
Line Objects, 33 Magnitude Cost, 24 Malicious Virus, 17
Manager of Finance, Budgeting & General Operations, 26, 31, 36 Microsoft Schedule, 23 Network Accounts, 11 Network Connectivity, 38 Network Requirements, 39 Non-Consortiums, 33
Normal Business Hours, 12, 36 Occupational Health and Safety, 15
OCIO, 3, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39
OCIO Facilities Management, 12 OCIO Help Website, 12
OCIO Organization, 7
OCIO Organizational Chart, 7 OCIO Readiness Checklist, 16 OCIO Switchboard, 13
Office of the Chief Information Officer, 3, 6 Office of the Comptroller General, 16 Operating Salaries, 34
Operations Branch, 14, 27, 39 Operations Readiness Checklist, 39 Operations Resource, 23 Optimal Architecture, 37 Oracle License, 38 Orientation, 10 Overtime, 14, 15, 26 Password, 14 Performance Testing, 18 Permanent Salaries, 33 Planning for Analysis, 16 Planning for Design, 18, 21 PM Tool Kit, 16, 21
PMO Website, 10, 11, 15, 16, 18, 19, 20, 21, 22, 23, 27, 28, 39
Post Implementation Support, 18, 21, 25, 39 Post Implementation Support Planning, 21 Power Users, 21
Pre- TRA Security, 17, 25, 39
Preliminary Privacy Impact Assessment Checklist, 25
Preliminary Scope, 10, 15 Preliminary Scope Document, 10 Pre-TRA Business Requirements, 17 Pre-TRA Workbook, 17
Printing, 33, 35 Privacy Analyst, 25 Privacy Impact Report, 25 Processing Delay, 12 Procurement Plan, 19
Production Data, 22, 23, 25, 27 Production Environment, 9, 19, 20, 39 Professional / Consulting Services, 33 Professional Services, 28, 29, 30, 32, 34 Project Administration, 12
Project Architecture Review Board, 8, 19, 37 Project Budget, 28
Project Change Request, 20, 22 Project Charter, 16
Project Closure Report, 23 Project Coding, 20
Project Cost Estimates, 18 Project Deliverable, 9, 15 Project Delivery Methodology, 6 Project Enhancement, 15, 18, 32
Project Management Reference Guide Version 2.1 Page 43 of 44 Project Handover, 39
Project Initiation Document, 10, 15, 16, 17, 23, 25, 27, 37, 39
Project Life Cycle, 6, 18
Project Management Office, 3, 6, 7, 8, 10, 11, 15 Project Management Reference Guide, 7, 10, 11 Project Manager, 6, 7, 8, 9, 10, 11, 12, 13, 15,
16, 18, 19, 20, 21, 22, 24, 37, 38 Project Planning, 23
Project Portfolio Management, 8, 10, 11, 15, 21, 23, 24, 28 Project Projections, 27, 28, 29, 33 Project Resources, 14, 26 Project Size, 16, 18 Project Sponsor, 10, 16, 20 Project Startup, 11 Project Success, 18, 24 Project Team, 6, 9, 11, 19, 37, 38 Project Team Members, 9, 15 Projects, 6, 23, 27, 28, 32, 36 Provincial Holidays, 24 Purchase Order, 24, 36 Quality Assurance Plan, 18 Quality Review, 9
Record of Overtime, 15, See Overtime Regression Testing, 18
Remote Access, 12, 14
Remote Access Request Form, 12 Request for Change, 22, 23, 27, 38 Request for Proposal, 8, 18, 32, 37 Requirements Document, 17 Resource Allocation, 24 Resource Plan, 19, 23, 24 Resource Planning, 24 Responsibility Centre, 33, 34 Risk Management Plan, 18 SaaS, 18, 20
Salary Allocation, 24 Scent Awareness Policy, 13 Scope, 9, 10, 16, 19, 20, 22 Screen Shot, 20, 22
SDLC Documents Register, 15 SDLC Templates, 11
Security Design Review, 19 Server Build Books, 38
Server Creation, 9, (Physical/Virtual) Server Operating System Hardening, 38 Server Support Services, 8
Service Level Agreements, 25 Service Manager 7, 22, 23 Seven Digit Phone Number, 14 Sign-off, 9, 17, 19, 20
Software, 9, 11, 12, 13, 19, 20, 28, 29, 30, 31, 32, 33, 34, 35, 36, 38
Solution Delivery Branch, 10
Solution Delivery Branch Management Team, 7 Solution Delivery Change Coordinator, 22, 27,
39
Solution Design and Implementation, 8, 20, 37, 38, 39 Space Management, 27 SSL Certificate, 9, 38 Staffing Levels, 24 Stakeholder Analysis, 10, 16 Stakeholders, 18, 19, 21, 23, 28 Standards, 8, 11, 17, 18, 19, 23, 27, 37 Statement of Work, 19, 24 Statutory Holidays, 24 Steering Committee, 10
Strategy and Planning, 8, 19, 26, 37, 39 Stress Testing, 18
Subject Matter Experts, 20 Summer Working Hours, 24
System Development Life Cycle, 8, 10, 11, 15, 20, 27, 28, 29
System Testing, 18
Tangible Capital Assets, 26, 28, 36 Tape-Based Backup, 38 Technical Requirements, 8, 37 Technology Consultations, 8, 37 Telephone, 12, 14, 26 Temporary Account, 14 Tenders, 9, 38
Terms & Conditions, 12
Terms of Project Engagement, 9 Testing Plans, 18
Threshold Test, 28, 32, 34, 35, 36 Thresholds, 28, 30
Ticket, 22
Time and Material, 32 Time Commitments, 24 Total Estimated Cost, 30 Total Threshold Cost, 30 Traceability Matrix, 18 Training, 13, 19, 21, 25, 26, 28, 30, 32, 33, 34, 35, 36 Training Plan, 19 Transition Agreement, 19, 21, 39 Transition to Support, 21 Travel, 28, 32, 34 Unit Testing, 18, 21
User Acceptance Testing, 18 Vacations, 24
Vendor, 9, 19, 24, 28, 32, 36 Virtual Private Network, 12 Visitor Protocol, 13
Voice Mail, 14 VPN Tokens, 14
Project Management Reference Guide Version 2.1 Page 44 of 44 Vulnerability Assessments, 9, 19, 20, 21, 25, 39
Waterfall Model, 15
Web Development Standards, 18, 21 Web-Based Solution, 18
Wet Signature, 15
Wireless Guest Access Request Form, 14 Wireless Guest Account Access, 14 Work Offer, 19, 24, 28