1,8  TUTORÍAS/EXÁMENES  0,2

Clinician interview schedule

Introduction

 Thank you very much for coming to speak to me today.

 Do you have any questions about anything at all on the information sheet?  How are you feeling about talking to me today?

 Is there anything I can do to make it feel more comfortable?  If you want to stop the interview at any time, please let me know.

 If you want to take a break for any reason at any point, please let me know and we can do that.

Confidentiality

As explained in the information sheet, everything that we discuss today is completely confidential between us. The only reason I would need to break confidentially would be if I thought you, or anyone else was at risk of harm. If that did happen, I would discuss it with you before talking to anyone else. I would also like to let you know that in the write-up of this research, some quotes may be extracted from the interviews I carry out, all of these will be completely anonymised. Do you have any questions?

Introduction to the questions.

As you may know, the purpose of this study is to find out how well service users and clinicians in IAPT think IAPT is doing i n relation to the Greenlight Toolkit, and to find out what suggestions people may have about how it might be improved. I will only be asking for your views on element of the Greenlight Toolkit which are relevant for IAPT.

The first part of each of the following questions will be multiple choice. The GLTK uses a traffic light system where respond ents can suggest a rating of D (stuck in the garage -not yet started), C (on the journey but stuck at red), B (Amber, Ready for more) or A (Green, which reflects Continuous progress). I will start by describing a domain, and then go through the four possible answers you c an give, which reflect to D to A rating. I will then ask you to offer me your rating of this particular domain. After this, I will ask you for your thoughts on how this domain may be improved. If you are really unsure of the answer, please just let me know and we can move on to the next one. Does that make sense? Do you have any questions about this?

(2) The first domain is Eligibility and Access – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(4) The next domain is Safeguarding – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(5) The next domain is Assessment – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(6) The next domain is Equalities – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(8) The next domain is Staff Attitudes and Values – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(9) The next domain is Accessible Information – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(10) The next domain is Research – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area (12) The next domain is Local Plans – point to hard copy of GLTK

How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(14) The next domain is Skilled Workforce – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(16) The next domain is User Involvement in the Governance of the Service – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(17) The next domain is Psychological Therapies– point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(18) The next domain is Working Together – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(21) The next domain is Building and Environments – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(22) The next domain is Leadership – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(23) The next domain is Family and Friends – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(24) The next domain is Employment Support – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(25) The next domain is Checking Services – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(26) The next domain is Monitoring – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

(27) The final domain is Challenging Behaviour – point to hard copy of GLTK How would you rate the service which those answers in mind?

Can you tell me a bit about why you have given it this rating? Do you have an example? What do you think would be helpful to improve the services rating in this area?

Debrief:

 How did you find talking to me today?

 Is there anything that we have not covered that you think is important or that you would like to tell me about?  Do you have any questions about anything that we have talked about or the study in general?

Explain what will happen next – as outlined on the debrief form, I will be talking to a number of other people and asking them similar uestio s. I ill liste to ea h i te ie e o di g a d t a s i e the . Afte I e do e that, ea h e o di g ill e deleted. The transcribed file will not have your name on it. I will analyse all of the written interviews, looking for themes and links. Would you like more information about what I have found when I have it?

I will write then try to implement some of the changes suggested through these interviews over a 6 month period. After this, I will try to re- evaluate how effective these changes have been. Would you be interested in being part of this re-evaluation?

I will then submit a write up of what has happened and submit it to my university in the form of a Thesis.

 My contact details are outlined on the debrief sheet. Please do contact me if you have any questions or concerns about the research after today.