VARIADOR DE FRECUENCIA DELTA VFD-EL

1. Wewill not pay Vehicle Hire Costsfor claims arising out of more than two Insured Incidentsin any one

Period of Insurance.

2. Wewill not be able to supply a Substitute Vehicleto any person who does not meet the Hire Firm'sstandard terms and conditions of hire in force at the date of the Insured Incident.

3. Wewill not pay Vehicle Hire Costsincurred before Ourwritten acceptance of a claim.

4. In the event of theft of the Insured Vehicle Youmust, when reporting to Us, provide Uswith the name, address and telephone number of the police station to which the theft has been reported and supply the crime reference number which has been allocated by the police.

5. The Insured Incidentmust be reported under Yourown motor policy

6. Wewill not supply a Substitute Vehiclewhere the loss of the Insured Vehiclearises out of any act of vandalism or any deliberate or criminal act or omission other than vehicle theft.

7. Wewill select a Hire Firmfor You, and arrange for them to supply a Substitute Vehiclesuitable for Your

needs.

8. Wemay at Ourdiscretion decide not to supply a Substitute Vehicleif Youare a taxi driver, private hire vehicle driver, self-drive hire operator or motor trader

9. Wewill not supply a Substitute Vehiclewhere the Insured Vehicleis used for racing, rallies or competitions. 10. The Insured Personmust agree to Ourtrying to recover the Vehicle Hire Costsin his or her name from any

third party from whom they may be recoverable, including if necessary by issuing and pursuing civil legal proceedings, or including the Vehicle Hire Costsin any claim for other losses being pursued in the name of the Insured Person.

11. Wecan take over and conduct such a claim and/or proceedings in the Insured Person'sname at any time. 12. Wecan negotiate any such claim on behalf of an Insured Person.

13. Any Vehicle Hire Costsrecovered in such a claim must be paid to Usor to Ourorder.

14. Youmust keep Usfully informed at all times of all matters relating to the Insured Incidentand in particular must notify Usimmediately if an Insured Vehiclewhich has been stolen is recovered or if Youreceive a cheque in settlement of the value of an Insured Vehicle.

15. Wecan cancel this policy at any time as long as Wetell Youat least 21 days beforehand. If Youcancel within the first 14 days of the policy (or within 14 days of receiving the policy documents if later) then providing no claim has been made on the policy, any premium paid will be refunded in full. Youmay cancel at any other time however no premium paid will be refunded.

16. This policy is written in English.

17. The parties are free to choose the law applicable to this insurance contract. Unless specifically agreed to the contrary this insurance shall be subject to the Laws of England and Wales.

Cancellation

Wehope that Youare happy with the cover this policy provides. However, Youhave the right to cancel it within 14 days of receiving the policy, without giving any reasons, by sending Uswritten notice within the first 14 days of the policy, or (if later) within 14 days of Youreceiving the insurance documents. This is known as the “cooling off period”. If Youcancel within this period and no claim has been made on the policy, any premium paid will be refunded in full.

Youmay cancel at any other time; however no premium paid will be refunded. To cancel this policy, please contact Hastings Direct, Customer Service Department, Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW Tel: 0844 800 3844.

Data Protection Act 1998

Motorplus Ltd comply with the Data Protection Act 1998. We take your privacy very seriously. We will use your personal information to provide you with the services, products or information, for administration purposes for any matters arising from this policy. We may need to share your information with our service providers, associated organisations and agents for these purposes. Despite any changes we make to this privacy statement we will always use your personal data for the purposes we outline in this statement and in accordance with the Data Protection Act 1998 unless we are advised otherwise

Caring for our Customers

See page 4 for details

It is Ourintention to give Youthe best possible service but ifYoudo have any questions or concerns about this insurance or the handling of a Claim Youshould in the first instance contact the Chief Executive Officer of Motorplus Limited at the following:

Motorplus Limited

Kircam House, Whiffler Road, Norwich, NR3 2AL Tel: 01603420000 Fax: 01603 420010

In the event Youremain dissatisfied and wish to make a complaint Youcan do so by contacting: Head of Claims, UK Underwriting Limited, 2 Gibraltar House, Bowcliffe Road, Leeds LS10 1HB Please ensure YourPolicy number is quoted in all correspondence to assist a quick and efficient response. If it is not possible to reach an agreement, Youhave the right to make an appeal to the Financial Ombudsman Service. This also applies if Youare insured in a business capacity as a Micro-Enterprise, or a charity with an annual income of less than £1 million, or are a trustee of a trust with a net asset value of less than £1 million.

See page 4 for details

Compensation scheme

Yourinsurer is covered by the Financial Services Compensation Scheme (FSCS). Which means that Youmay be entitled to compensation if they are unable to meet their obligations to You.

See page 4 for details

YourPolicy only covers Youif Youhave paid Yourpremium. Weagree to provide the cover in this Policy, keeping to the terms, conditions and exclusions.