Fall 2016 Department of Accounting, Operations, and Information Systems Alberta School of Business, University of Alberta
Operations Management 352 Course Outline
Office Email
Lecture Instructor: Samuel Ito, Bcom, PMP 2-33 [email protected] Lab Instructor: Samuel Ito, Bcom, PMP 2-33 [email protected] Lab Instructor: Jordan Parker B-20 [email protected] Grading Manager: Chan Lee B-20 [email protected] Tech Manager: Saied Samiedaluie, PhD B-20 [email protected]
Course web: ulearn.ualberta.ca. Office hours for all of the above: See Contacts on uLearn.
Lectures and Labs:
First lecture:
Thursday 1 September
Lecture section Time Room
A1 TR 3:30-4:50 TL 11
First lab:
Friday 2 September
Lab section Time Room Lab instructor D1 F 8:00 – 8:50 B24 & 28 Samuel Ito D2 F 9:00 – 9:50 B24 & 28 Samuel Ito D3 F 10:00 – 10:50 B24 & 28 Jordan Parker D4 F 11:00 – 11:50 B24 & 28 Jordan Parker D5 F 12:00 – 12:50 B24 & 28 Jordan Parker
The coverage will be the same in the five lab sections. Students are permitted to attend other sections if there is room. If the room is full, then students that are not registered in the section must leave.
Students must take the lab quizzes in the lab section they are registered in. See Evaluation, below, for dates.
Extra lab hours: Time Room
M 6 – 9 PM B24 & 28 The extra lab hours are staffed by TAs until 9 PM, during weeks when assignments are due.
T 6 – 9 PM B24 & 28 W 6 – 9 PM B24 & 28
Course package: A required 200-page course package will be available in PDF format on uLearn. This package can also be purchased in printed form for $25 (cash only) from the Operations Management Club, after the first lab and at other times that will be announced on uLearn. After the second week of classes, contact Hazel Arellano ([email protected]) to purchase the course package. The course package includes readings, case studies, and reference material.
Optional textbook: Practical Management Science, by W.L. Winston and S.C. Albright (South-Western, 2015). This is an optional text. It is suggested for those who learn better from reading or who want additional examples with exact instructions on how to build certain models. The 4th and 5th Edition (the most recent ones) have instructions for Excel 2010 whereas the 3rd Edition has instructions for Excel 2007.
Fall 2016 Department of Accounting, Operations, and Information Systems Alberta School of Business, University of Alberta
Objectives: To acquire knowledge of and improve your skills in:
• The principles of operations management
• Analytical approaches to problem solving
• Spreadsheet modeling
Student Learning Outcomes: This course incorporates the following learning goals of the BCom
program: Critical thinking and Quantitative skills. At the conclusion of this course, you should be able to:
• Remember key operations management terms
• Explain key operations management issues
• Apply spreadsheet models of various operations to forecast and simulate the future and optimize measures of performance (typically profit or cost.)
• Translate the output of a spreadsheet model into real-world implications
• Troubleshoot spreadsheet models created by yourself or others
• Create appropriate and correct spreadsheet models of various operations
Topics:
• Introduction, Modeling
• Forecasting
• Monte Carlo Simulation
• Aggregate Planning
• Distribution Planning
• Inventory Management
• Congestion Management
• Data Analytics
Evaluation:
• Assignments: 25%
o 9 assignments, due dates announced when assigned.
o Your worst assignment mark will be dropped; therefore this component will be determined by your best 8 out of 9 assignment marks.
• Three in-lab (on-line) quizzes (Dates: September 23, October 21, November 25): 25%
o Worst quiz mark: 5%, other two: 10% each
o If you miss a quiz with a valid excuse then 5% will be transferred to the final exam. The other two quizzes will count 10% each.
• Final exam: 50% (3-hr. on-line exam) o Date and time:
Lecture section A1: Wednesday December 14 from 2 PM to 5 PM in labs across campus.
o The final exam will not be administered early to anyone.
o A very small number of students doing exceptionally well on the first two in-lab quizzes and on assignments may be offered an alternative to the final exam.
Fall 2016 Department of Accounting, Operations, and Information Systems Alberta School of Business, University of Alberta
• All of the above will test your critical thinking and quantitative analysis skills. The remember, explain, and translate learning outcomes will be tested primarily through multiple choice and short answer questions. The apply, troubleshoot, and create learning outcomes will be tested through questions that require you to perform these actions using MS Excel. The focus on the higher-level troubleshoot and create learning outcomes will increase gradually during the term.
• Note: To pass the course, you need
o At least an average of 55% on the final exam and the in-lab quizzes combined o At least an average of 40% on the assignments
• Your grade will be determined primarily by your relative standing in the course. The grade distribution will be similar to the historical grade distribution for 3rd year courses at the University of Alberta, with an average of approximately B (or 3.00).
• Marks on exams (the quizzes and the final exam) will be normalized so that the mean for each exam is 80. This makes results easier to interpret and ensures that exams with different means are handled in a fair and equitable manner. (It also means the highest score on an exam may not equal 100).
• See Frequently Asked Questions (on uLearn) for more information about grading in this course
• Samples of past exams will be available from uLearn a few days before each exam
There will be no lectures and no labs during the week of November 7-11 (Fall Reading Week).
Students who require accommodations in this course due to a disability affecting mobility, vision, hearing, learning, or mental or physical health are advised to discuss their needs with Student Accessibility Services, 1-80 Students’ Union Building, [email protected], www.uab.ca/accessibility, 780-492-338.
Policy about course outlines can be found in §23.4(2) of the University Calendar.
The University of Alberta is committed to the highest standards of academic integrity and honesty. Students are expected to be familiar with these standards regarding academic honesty and to uphold the policies of the University in this respect. Students are particularly urged to familiarize themselves with the provisions of the Code of Student Behaviour (online at www.governance.ualberta.ca) and avoid any behaviour which could potentially result in suspicions of cheating, plagiarism, misrepresentation of facts and/or participation in an offence. Academic dishonesty is a serious offence and can result in suspension or expulsion from the University.
Academic dishonesty in this course will be prosecuted severely. See the Frequently Asked Questions (on uLearn) for guidelines on what we consider acceptable and unacceptable behaviour.
Audio or video recording of lectures, labs, seminars or any other teaching environment by students is allowed only with the prior written consent of the instructor or as a part of an approved accommodation plan. Recorded material is to be used solely for personal study, and is not to be used or distributed for any other purpose without prior written consent from the instructor.
