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SMO 311, LEC A1 HRM: Managing the Work Force in Canada

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DEPARTMENT OF STRATEGY, ENTREPRENEURSHIP AND MANAGEMENT

SMO 311, LEC A1

HRM: Managing the Work Force in Canada

Instructor: R.G. Bradford Fall Term 2020

Office: BUS 3-20C Classes will be Synchronous

Office Hours: No in person office hours. Time: Tues & Thurs, 9:30-10:50 am Telephone: (Bus.) 780 492-5819 / (Res.) 780 433-3289 Links to Zoom meeting on e-class E-mail: [email protected] --or-- [email protected]

COURSE OUTLINE Course Description

The course begins with a brief examination of the nature and characteristics of our modern society in both social and economic terms. Attention then shifts to a closer examination of the nature and characteristics of the employer-employee relationship itself and the managerial challenges facing this relationship in our changing society. The student will be exposed to the process and

techniques commonly used in both the non-union and union workplace settings. In addition, the student will be introduced to the role government, administrative tribunals, and legislation plays in the regulation of the employer-employee relationship in Alberta.

Grading

The final grade in the course will be based on:

Grading System

Final grades will be determined by cut-off points rather than a particular distribution. Consideration will be given to a raw score out of 100 points, possible natural breaks, and any relevant factor that relates to students’ performance. Consideration will also be given to university policy on class grade point averages.

A grade of D will be used for borderline cases that for some reason should be given the minimum conditional pass of D. For the vast majority of cases, though, a score of less than 50 will be a fail and get a grade of F.

* Examination will cover material from lectures, assigned readings, and handouts. Final examination will be cumulative.

Examination will be in a case format, you will act as a consultant and make recommendations as to the HR issues the organization is facing.

a) First Assignment due * – Thurs Oct 15, 2020

25%

b) Second Assignment – Due Tues Nov 3, 2020 35%

c) Final Examination* – Fri Dec 11 2020 @ 9:00 am 40%

TOTAL 100%

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SMO 311 lec A1 – Syllabus 2 Fall Term 2020

Required Texts

Title Understanding Human Resource Management Authors Peacock, Stewart, Belcourt

Publisher Nelson , 2020 ISBN 9780176798062

The following statutes may be accessed online, at

http://www.qp.gov.ab.ca/catalogue/catalog_results.cfm

Statutes are listed alphabetically. Choose the relevant statute, then “View text of this document” and select “Printable format” if you wish to print it.

Human Rights and Citizenship Act (HRCA), Alberta Queen’s Printer.

Employment Standards Code (ESC), Alberta Queen’s Printer.

Labour Relations Code (LRC), Alberta Queen’s Printer.

Assignment #1 Due Thursday October 15,

Read: Case Study #1: “What Went Wrong”. Page 173/74 of textbook.

To Do: You are to assume the role of the Human Resource Management consultant.

You are to prepare a report analyzing the problems the technology firm is experiencing and make recommendations for improving their recruiting and retention process.

Answer the questions in the case study

Suggested report length is 6-7 pages, double-spaced.

Assignment #2 Due Tuesday November 3rd

Will be to design an interview process for a job. The job description will be posted on e-class early in the term with further instructions.

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SMO 311 lec A1 – Syllabus 3 Fall Term 2020

Learning Objectives

1. At the end of this course, you will have developed awareness and knowledge of the following:

a. - Develop an understanding of how external forces, such as the economy, government, society and population itself impacts on Human Resource Management.

- Develop an understanding of how human resource practices help achieve organizational objectives within the organizations overall strategy.

- Develop an understanding of the legal and ethical standards that apply to Human Resource Management and the Human Resource Profession.

- Understand an evidence based approach to the development of human resource practices.

- Understand how human resource practices promote engagement, commitment and motivation of employees by developing, implementing, and evaluating innovative human resource strategies.

- Understand the steps in creating a workforce plan and the techniques used to identify current and future talent needs to support the organization’s goals and objectives.

- Understand how to execute a workforce plan by selecting, hiring and developing competence needs and retaining qualified talent.

- Understand how human resource management promotes a collaborative

environment, between the employer, the union (where it exists) employees and other representative groups through clear and open communication.]

- Understand and appreciate the ability to interpret legislation and collective

agreements to treat employees in a fair and consistent manner and manage the risk of litigation and conflict.

- Develop an understanding of a total rewards structure that encompasses compensation, pensions and benefits to maintain consistency, fairness and organizational competitiveness, comply with legal requirements, and encourage desired behavior.

- Understand the implementation of the total rewards structure through job

evaluations and market comparisons, and how to evaluate the effectiveness of the total rewards structure, through metrics, monitoring trends, and innovations.

- Understand how to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return on investment.

- Understanding how human resource management promotes the health and safety of employees through an understanding of legislation, regulation, and standards to increase organizational awareness ensure compliance and mange risks.

- Develop an understanding of how to make informed business decisions, to align human resources with business strategy, understand the role of Human Resource audits to identify areas of strengths and areas for improvement.

b. This course should contribute to your understanding of the following human resource competencies by functional area:

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SMO 311 lec A1 – Syllabus 4 Fall Term 2020

- Strategy

- Professional Practice - Engagement

- Workforce Planning and Talent Management - Labour and Employee Relations

- Total Rewards

- Learning and Development

- Health Wellness and Safe Workplace

- Human Resource Metrics, reporting and Financial Management

2. This course incorporates the learning goals of the B-Com. Program, in particular:

Critical thinking, Ethical Awareness, Global Awareness, Teamwork, Written Communication

3. Final grading in this course is based on individual student achievement of the course and program outcomes.

These outcomes are measured by the following assessment:

Mid Term Examination: Assess – Critical Thinking, Global Awareness, Ethical Awareness, Written Communication.

Individual Assignment: Assess – Critical Thinking, Ethical Awareness, Written Communication.

Final Examination: Assess – Critical Thinking, Ethical Awareness, Written Communication.

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SMO 311 lec A1 – Syllabus 5 Fall Term 2020

Course Schedule and Readings

Topic Readings

Introduction to Human Resource Management

The HR Environment

The Canadian Labour Market Legal Issues and HR

Job Analysis

Human Resource Planning Recruiting

The Selection Process Onboarding, Training, and Development

Performance Management Compensation and Benefits Occupational Health and Safety

Employee Relations

Labour Relations and Collective Bargaining

Ch. 1 Ch. 1 Ch. 1 Ch. 2 Ch. 4 Ch. 5 Ch. 5 Ch. 5 Ch. 6 Ch. 7 Ch. 8 Ch. 3 Ch. 9 Ch. 10

FINAL EXAMINATION – due Friday December 11th – 12:00 noon

Academic Integrity:

“The University of Alberta is committed to the highest standards of academic integrity and honesty.

Students are expected to be familiar with these standards regarding academic honesty and to uphold the policies of the University in this respect. Students are particularly urged to familiarize themselves with the provisions of the Code of Student Behaviour (online

at www.governance.ualberta.ca) and avoid any behaviour which could potentially result in suspicions of cheating, plagiarism, misrepresentation of facts and/or participation in an offence.

Academic dishonesty is a serious offence and can result in suspension or expulsion from the University."

University Policy on Course Outlines:

"Policy about course outlines can be found in Course Requirements, Evaluation Procedures and Grading of the University Calendar".

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SMO 311 lec A1 – Syllabus 6 Fall Term 2020 Audio and Video Recording:

"Audio or video recording, digital or otherwise, of lectures, labs, seminars or any other teaching environment by students is allowed only with the prior written consent of the instructor or as a part of an approved accommodation plan. Student or instructor content, digital or otherwise, created and/or used within the context of the course is to be used solely for personal study, and is not to be used or distributed for any other purpose without prior written consent from the content author(s).

Referencias

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