Grant Agreement number: 611099 Project acronym: LEADERSHIP
Project title: Latin America-Europe Advanced Dialogues to Enhance ICT Research and Innovation partnerSHIP
Funding Scheme: Support Action
Due date: 1/11/2014 Actual date: 28/11/2014
Document Author/s: ITESM, INMARK Version: 1.0
Dissemination level: PU Status: Final
TABLE OF CONTENTS Page 1 INTRODUCTION ... 3 2 METHODOLOGY ... 4 3 EVENT ORGANISATION ... 10 3.1 The programme ... 10
3.2 Profile of the participants ... 10
3.3 Registration system ... 11
3.4 Preparation and logistics ... 12
4 CO-INNOVATION LAB DEVELOPMENT ... 13
4.1 Visions for ICT cooperation ... 13
4.1.1 The vision of technology stakeholders ... 13
4.1.2 The vision of companies ... 15
4.1.3 The vision of institutions ... 16
4.1.4 The vision of users ... 17
4.2 Idea Generation for ICT Cooperation ... 18
4.2.1 Advanced Cloud Infrastructures and Services ... 19
4.2.2 Internet of Things devices and platforms (Smart Cities) ... 21
4.2.3 Big data in health care ... 22
4.2.4 Open innovation ... 24
4.3 Top projects for ICT Cooperation ... 25
5 CONCLUSIONS ... 27
ANNEX 1: CO-INNOVATION LAB AGENDA ... 28
ANNEX 2: INVITATION ... 31
ANNEX 3: NEWS ABOUT THE EVENT ... 32
ANNEX 3: LIST OF PARTICIPANTS ... 35
ANNEX 3: IMAGES OF THE CO-INNOVATION LAB ... 37
1 INTRODUCTION
This report summarises the main results of the Co-Innovation Lab held in Mexico at Tecnológico de Monterrey, Campus Ciudad de Mexico on 14-15 October 2014. The event entitled “Co-Innovation Lab. Investigación e Innovación en TIC Unión Europea y Latinoamérica. Una iniciativa del proyecto LEADERSHIP”, was an interactive and co-creative workshop geared to engage with the industry and stakeholders, and to share views and ideas to accelerate innovation around technologies and ICT priorities for EU-LAC R&I cooperation in Horizon 2020.
The Co-Innovation Lab was organized by ITESM, CONACYT and INMARK, with the support and guidance of a facilitator from FUTOUR, an Italian company specialized in participatory methodologies, facilitation and creativity techniques. Thus, this co-creative interactive workshop was organised so as to engage and stimulate fruitful discussions among the participants, through the application of the European Awareness Scenario Workshop EASW® methodology that was applied in combination with keynote presentations from the LEADERSHIP team and guest speakers. The focus of the Co-Innovation Lab was on four priority areas for R&I cooperation between Latin America and Europe:
- Advanced Cloud Infrastructures and Services;
- Internet of Things devices and platforms (Smart Cities); - Big data in health care;
- Open innovation (academia-business knowledge co-creation, Living Labs)
The event stimulated the discussion around these topics and the exchange of experiences among participants, encouraging the generation of project ideas for EU-LAC cooperation in ICT. The event involved about 50 key stakeholders, including IT companies, research organizations, institutions and funding agencies that play an active role in ICT R&I.
The Co-Innovation Lab took place simultaneously to the VII EU-Mexico Science and Technology Committee meeting and to the launch of the FI-WARE platform in Mexico City, which provides a unique space for developing a huge range of applications, from Smart Cities to e-Health, and thus to enhance ICT collaboration and partnership between academia, industry and public organizations.
2 METHODOLOGY
The Co-Innovation Lab of Mexico applied the European Awareness Scenario Workshop methodology (mainly known by the acronym EASW®) to stimulate the discussion and decision making among the participants so as help identify potential areas of collaboration in Research and Innovation between Europe and the LAC. The Co-Innovation Lab was designed and facilitated by Paolo Martinez of Futour (www.futour.it), a facilitator and moderator with over 20 years of experience who is also one of the first international experts and National Monitor of the EASW methodology.
Background
The EASW method was originally designed by the Danish Board of Technology in the early 1990s and was selected by the European Commission’s innovation programme as exemplary socio-technical tool in fostering innovative practices and change management. In 1994, the European Commission launched an initiative called the TDSP ("Training and Dissemination Schemes Project"), which aimed to explore new ways to foster innovation in the social sector by establishing methods for effective dissemination of a series of "best practices" in different cultural and political settings and the EASW was identified as one of the most effective tools. To foster the dissemination and implementation of the EASW, the programme translated the method in 15 EU languages, trained and certified a network of National Monitors who guarantee the proper implementation, diffusion and facilitation of the process. This process led to an extremely successful take up of the EASW with hundreds of workshops being performed all over Europe and internationally thereby increasing the quality of innovative socio-technical processes and programmes.
The objectives
The EASW induces democratic participation in social and technical decisions related to innovations within communities, cities, regions and nations. It allows participants to exchange information, discuss issues and processes that govern the development and impact of technology on the social and physical environments, stimulating the ability to identify and plan concrete solutions to existing problems. The methodology EASW is particularly suitable in the following situations:
to encourage dialogue and participation among the different interest groups, social actors and components of society;
to create a balanced relationship between society, technology and the environment;
to enable a sustainable development in accordance with the needs and aspirations of the members of the community and stakeholders.
In a EASW participants meet to exchange views, develop a shared vision on the future and provide ideas on how to achieve it, by answering the following fundamental questions:
How do you solve the problems? Do you need to focus more on technology or organizational solutions?
Who is primarily responsible for their solution? Institutions, local authorities, companies, experts, citizens or together?
Therefore the method helps participants to think about the role that technology or various systems of social organization (volunteer, public services, etc..) can play in making development models and innovations that are more attentive to the needs
of future generations. It does so in a simple and inductive way, because it has as its main objective that of helping people to think and compare issues that, at least in tendency, may be distant from everyday life. And participants, acting locally, from their perspective and background, are real experts:
they are familiar with the opportunities for change and their limitations;
they can promote change by changing their behavioural patterns. Its application and use
The EASW methodology was created to promote awareness and on issues related to ecology and the urban environment and, more generally, to stimulate participation in social programmes aimed at sustainable development. Since 1995 EASW workshops have been held on many different topics and contexts throughout Europe and the world. Its use has since been successfully tested and extended to other areas, such as that of participatory planning, innovation, living labs, future centers and smart cities, company clusters.
It was initially applied in raising awareness and finding sustainable solutions of typical social and technical problems within urban environments (energy, waste, water management, smart cities). It can become an extremely useful tool to promote the transition to sustainable development models based on a more careful use of resources and the combination of technological solutions.
The scope of the method was originally to support participatory planning processes but it was then used in different fields, local development, activation of pathways of organizational change and innovation and research as well as in policy making, definition of strategies (eg. smart cities, sustainability, innovation). In a workshop the discussion is based on four specific issues related to the general chosen topic, so as to enable an integrated analysis of possible solutions.
The EASW method and its phases
The EASW is an open participatory method that helps different groups of stakeholders to define long term objectives, solve common problems and take consensual decisions on complex systemic issues relating to social and technological choices.
The EASW method fosters the discussion, participation and co-design of solution among different stakeholders. It is particularly effective in local contexts, where it is relatively simple to associate problems to whoever has the responsibility and power to solve them.
The EASW consists of a series of participatory techniques that create an environment favourable to change, innovation and creativity, so facilitating – through the interaction of the various stakeholders and competencies - the decision process of a group of people.
The methodology within the EASW, in its extended version is applied with the following phases:
a) Scenario development (see the scenario quadrant below);
b) Mapping and involvement of stakeholders and local organisation; c) Workshop – Formulation of future visions
In most cases, within workshops, only the three latter phases are applied while for the scenario development there may be some background analysis based on studies and searches to inform participants on the existing context within which they are taking decisions. And this was also the case in the Mexico Co-Innovation Lab. The workshop requires two days where the first one is
dedicated to the
identification of future visions while the second to
the identification of ideas and decision making on specific action plans.
The EASW method may be used with groups of up to 40 people divided into four parallel working groups according to their background (e.g. region, company, gender, etc.). The participants must be representative of the reality in which they operate.
The method requires an expert core EASW certified facilitator and the support of four group facilitators to coach the parallel groups. The space for the workshop requires a plenary room for the initial, intermediate and final meetings where all participants are present at the same time.
For the working groups there can be breakout spaces within the plenary room or four rooms with visualisation tools (flip chart, etc.).
The method is robust and has a good track record of successful experiences. It requires a strong team to manage all the different processes.
The EASW core phases
As indicated above, apart from the scenario development and stakeholder mapping the EASW is built on two main activities:
Vision making
Idea generation
The diagram that follows describes the structure of the workshop activities, including group vision making and idea generation that were applied within the Co-Innovation Lab.
Figure 1: Structure of the workshop
Vision making
In the vision making session participants work in four parallel stakeholder groups: o Policy makers and officials from public institutions
o Entrepreneurs and company managers o Researchers and IT experts
o End users and beneficiaries of people centric ICT innovations
During their group work participants are invited to project themselves into the future and describe both a negative and positive vision of how the future may be in 10 years time.
To facilitate this process and achieve the expected results, the method requires a series of techniques for the management and organisation of the discussion. Each stakeholder group performs the following activities:
Double interviewing (on a positive and negative scenario); Presentation of the individual visions in the interest group Design and presentation of each group vision.
The first vision discussed is generally the negative one where participants are asked to imagine that all that could go wrong has gone even worse. So participants to the workshop are told that they are meeting again the workshop participants exactly in ten years time (i.e. 2024) and they are asked to describe the situation discussed by the workshop as if ten years had passed and to express first a negative then a positive vision.
So for instance the assignment for each stakeholder in the vision making could be as follows:
Negative Vision
You are now in 2024 and everything has gone totally wrong. Describe the catastrophic situation that has occurred:
What is wrong?
Who did not do what?
Which were the critical failure factors
A similar activity is performed for the positive vision, where all participants are asked to discuss and describe the best possible vision that can be imagined about the near future, ten years ahead. For instance:
Positive Vision
You are now in 2024 and everything has gone extremely well. Describe the ideal situation:
– What has happened?
– Who did what?
– Which were the key success factors
Improving the group vision in the interest groups. Participants in each group discuss the positive visions of their group to come to an emerging vision and prepare a presentation accompanied by a slogan that summarises it.
The visions developed by each group are then presented in a plenary session during which, through an open debate, the participants identify the common vision. These shared visions help participants to identify challenges, objectives and then work, through the idea generation phase on ways to imagine how to solve the problems and design appropriate solutions on the specific issues of the workshop.
Idea generation
In the Idea generation phase participants redistribute themselves in thematic groups so as to concentrate on one of the four specific core issues and ensure, within each topic, an heterogeneous presence of each stakeholder experience, interest and perspective.
The thematic groups in the Mexico Co-Innovation lab were: o Advanced Cloud Infrastructures and Services;
o Internet of Things devices and platforms (Smart Cities); o Big data in health care;
o Open innovation (academia-business knowledge co-creation, Living Labs) In this phase participants are asked to propose and select ideas, projects and actions on how to achieve the common visions, to define how such initiatives will be implemented and who will be responsible for their achievement.
Each group will work on a specific theme and can propose 5 ideas. The five ideas of each group are illustrated and voted in the final plenary session and the most voted ideas are the basis for the development of a concrete action plan.
The assignment for each group in this idea generation session is based on the following instructions:
Each group participant can propose up to three ideas through a “snow carding” brainstorming. Each individual project fiche has the following format:
• Thematic group:
• Action / project: (what to do)
• Means of implementation: (how to do)
• Notes: (other subjects to be involved, timing, necessary resources, connections with other actions)
The individual ideas are presented and discussed within each thematic group until its participants find a consensus and selects or integrates 5 group ideas (for a total of 5 ideas for each of the 4 thematic groups).
Each group prepares a presentation of the 5 ideas with an idea for each poster, and each idea accompanied by key words and a slogan with a description of the idea (what it is about and how it would be implemented) an explanation of who is responsible and will work to realise it, of the possible timing and how they intend to proceed.
The ideas of each group are presented in a final plenary session where they are discussed and voted. The most voted ideas become the heart of the possible action plan and follow-up activities.
3 EVENT ORGANISATION
The Co-Innovation Lab in Mexico was organized by the LEADERSHIP partners ITESM, CONACYT and INMARK, with the support from FUTOUR. It was an interactive workshop that gathered a selected group of researchers from universities, entrepreneurs and industry innovators, and government institutions (triple helix) with the goal of facilitating the exchange of experiences and good practices, sharing ideas and accelerating the innovation process around priority areas of common interest for cooperation between Latin-America and Europe under the Horizonte 2020 program.
The Co-Innovation Lab was designed as an interactive and co-creative event through innovative and creative methodologies (EASW), with the purpose to explore project ideas for future research and innovation projects in four ICT priority topics for EU-LAC collaboration: Advanced Cloud Infrastructures and Services; Internet of Things devices and platforms (Smart Cities); Big data in health care; and Open innovation (academia-business knowledge co-creation, Living Labs). These topics were selected because of their interest for collaboration in ICT, as they are among Latin America priorities for ICT research and innovation, and they are aligned with the European R&I priorities defined in Horizon 2020 Work Programmes, specifically under Leadership in enabling and industrial technologies – ICT and Societal challenges work programmes, as shown in the LEADERSHIP survey1.
3.1 The programme
The Co-Innovation Lab took place in two half days of presentations and discussions structured in two core sessions, following the EASW methodology: vision making and idea generation. The detailed agenda can be seen in Annex 1.
The participants were divided in four groups in order to facilitate the discussion and exchange of ideas. The first day the groups were formed according to their professional area of expertise: policy makers and officials from public institutions; entrepreneurs and company managers; researchers and IT experts; end users and beneficiaries of ICT innovations. The second day, the groups were formed according to the interest in the topics: Advanced Cloud Infrastructures and Services; Internet of Things devices and platforms (Smart Cities); Big data in health care; and Open innovation (academia-business knowledge co-creation, Living Labs).
3.2 Profile of the participants
The Co-Innovation Lab was attended by 49 participants, from different states of Mexico (Queretaro, Mexico, Hidalgo, etc.), Spain, Italy and Belgium (EC-DG CONNECT and EU Delegation in Mexico).
The participants were carefully selected as the event was limited to around 50 people in order to guarantee a high level of interaction. Invitations were sent to key people from different organizations interested in collaborative research and business in the ICT topics chosen for the event, in order to bring diverse opinions and to find common points of interest. The first day of the workshop, once the
participants registered, they were assigned to one of the four stakeholder group. At the end of day one, a common vision was established, the selected topics were presented and the participants were asked to join the thematic group of their interest. The list of the members of the stakeholder and thematic groups can be seen in Annex 4 within the report in Spanish.
3.3 Registration system
Eventbrite, the online ticketing service that allows event organizers to plan and promote events, was used for the online registration of participants upon invitation received. The event page contained the agenda of the two days and details of how to get to the facilities.
Figure 2: Co-Innovation Lab in Eventbrite
This tool allowed us to send e-mail reminders to the registered participants and to have a good estimate of the attendees:
3.4 Preparation and logistics
The local organising team of ITESM and INMARK held a series of teleconferences (during June-July and September 2014) with the FUTOUR team in order to organise the workshop (selection of dates, venue, topics, participants, agenda, etc.) and the logistic aspects according to the methodological and functional requirements to apply the EASW method.
In addition, the day before the event the organising team met at ITESM Campus Ciudad de Mexico to perform a thorough check of the venue and brief the local group of facilitators and rapporteurs supporting the event, so as to ensure a full coherence of each report and outcome. The excellent facilities at ITESM premises and logistic support created a very special setting for the Co-Innovation Lab.
4 CO-INNOVATION LAB DEVELOPMENT
The Co-Innovation Lab followed the EASW method. The first task of the workshop consisted of imagining a future vision, individually, and then sharing it with the group in order to create a group vision. Afterwards the groups shared their thoughts until a common vision was reached. These visions are summarized in the section 4.1. The second task was to come up with ideas/projects within the four topics of interest inspired in the common vision. The generated ideas are summarized in section 4.2.
4.1 Visions for ICT cooperation
The work of the first day of the Co-Innovation Lab culminated in a common future vision:
“Five years to the future, the ideal Mexico is a place where the society is organized, active and democratic, aware of its shared responsibility towards the common good. People is well educated and citizens have access to all basic services and services that will lead to a better quality of life, all of these supported by technological advances in a smart city.”
Key points:
Strong focus on the citizens.
Quality in education.
Zero illiteracy.
Accessible technology.
An organized, active and democratic society.
Citizen autonomy in decision making.
Equality.
Successful social programs.
Renewable energies.
Smart infrastructure.
Accountable government.
No corruption.
Shared responsibility for the common good.
Smart citizens.
The next sections detail the flow of ideas in the different groups. First, a negative vision of the future was envisioned by each of the participants and after that a positive vision. Discussion led to the common ideal vision for the future.
4.1.1 The vision of technology stakeholders
Negative vision
Societies have become irresponsible, especially parents. Governments don’t work for the country. Universities look solely to industry demands. All of these comes from a bad public government and big companies which have only cared for their own enrichment.
Problems in the government: corruption, lack of service to the common good, lack of enforcement of justice, poor governance.
Problems in the industry: non sustainable practices, unlinked of the common good, poor social responsibility, firing without considerations, wrong concept of capitalism.
Problems in the society: easily manipulated, social irresponsibility, apathetical, reject to constructive criticism, leaves decisions to others, need to be more critic.
Key points:
Social problems.
Changing democracy.
Health problems.
Increase in poverty.
Divided society.
Waste demographic bonus.
People with no access to technology are left behind.
Increase of kidnapping.
Unemployment.
Government favours only a few.
No tools for ICT development.
Illiteracy and lack of knowledge in Math and Physics.
Digital gap, no universal access to the Internet.
Male chauvinist and retrograde country.
Lazy and permissive parents.
Insufficient economic growth.
Fractured social fabric.
Crime Empire instead of the rule according to a higher law.Positive vision
Slogan: Together we stand, divided we fall! Pink Floyd
Vision: A well-organized society which is active and democratic. Quality education for everyone with excellent technology for teaching and learning. A sustainable economy with constant growth. An accountable government. (Presented by Dr. Salvador Venegas Andraca)
Key points:
Critical and constructive discussion in order to reach agreements that benefit society.
Mexican is distinguished for critical thinking and respect to dissent.
Free internet, internet as a right.
Well organized society (ordered, active, respectful of laws and rights).
Rule according to a higher law.
Secular state (not absent of values or beliefs but where multiple faiths live in harmony).
Demanding society.
10% of GDP is dedicated to research.
Each sector works for the common good.
24 books read per person per year.
Legal framework that clearly defines the following aspects: ecology, politics, academics, science, education, etc.
Compliance with the law.
Quality education for all.
Sustainable economy.
An educated Mexico that uses ICT.4.1.2 The vision of companies
Negative vision
Not organized society with problems in health, transportation, employment, water supply and digital inclusion. Lack of investment and insecurity as a consequence.
Key points:
Lack of investment in public transportation.
No prevention of health problems.
Young people without jobs and studies.
No political alternation.
Misguided digital inclusion.
Problems with water supply.
Lack of values (insecurity as a consequence).Positive vision
Slogan: Smarter Citizens, Better Societies.
Vision: The lifespan and quality of life are among the best of the world. The government is transparent; there is no corruption; we have e-Governmet. The wealth is distributed equitably. We have regional industries of high value. The education is oriented to values, aptitudes and abilities; there is at least 12 years of minimal education. (Presented by Dr. Miguel González Mendoza)
Key points:
Consolidated smart cities.
Developed industry.
Transparent government.
Demanding society.
Vigorous country.
Wealth distribution.
E-government.
Healthy and capable seniors.
Inclusion of seniors.4.1.3 The vision of institutions
Negative vision
The reforms, social programs and government initiatives fail and there is no investment in research and development, as a consequence the country is still seen as an in-bond industry and there is a lot of social discontent. Insecurity becomes a major problem leading to civil war, intellectual capital leaving the country. No access to information and no solution of technological problems such as connectivity, data loss, privacy, etc.
Key points:
Intellectual capital leaves the country for security reasons.
The reforms do not accomplish their established objectives (for example: foreign companies leave the country instead of coming).
Civil war, the people take arms for lack of security and injustices in the country.
The country is still seen as an in-bond industry.
Lack of privacy in social network (with bad use by kidnappers).
Irrational centralism, no funds or resources to postgraduate studies outside of DF.
All information is lost in the cloud (patents, protocols, papers).
Garbage increase, no recycling of electronics.
Bigger gap in wealth distribution.
Educational programs driven by to technology are limited, areas with poverty have no access to them.
Programs and government initiatives are generic and are not adapted to the cultural diversity of the country. Adoption of initiatives fails because of that.
Ideological prison, because of the culture and education we are locked in ourideas, not prospering to remain faithful to the ideology of the community.
Connectivity doesn’t improve.
No access to information (closed data).
No investment in research and development.
No follow-up of results already obtained.
No identification of investment blockers.
Lack of coordination, no strategic communication.
Lack of security and protection of information.Positive vision
Slogan: The contribution of the organised civil society and the knowledge for a country with empowered citizens.
Vision: Better infrastructure so all the population centres are smart cities, with electronic transactions, self-driving cars, etc. ICT allow economy to grow; food is available for everyone. Health services improve thanks to human genome advances, electronic records and e-health services. University graduates have jobs, the population is digital literate, and we have quality in all education. Renewable energies are used. Government is trusted, there is equality in the population, better
reforms and true democracy, successful social programs, and commitment between government and citizens, there is security in the country. (Presented by Luis Alberto Muñoz)
Key points:
Trust in government, access to information.
Economic growth through ICT.
Less informal commerce, more empowerment of companies.
Quality in education
Support for entrepreneurs and start-ups.
Better transportation infrastructure thanks to technology.
Automation of vehicles, new types of vehicles.
Consolidation of e-health services.
Consolidation of reforms.
Regionalization of industry sectors (e.g. cluster of the automotive sector in Guanajuato).
Digitalization and literacy for access to technology.
Human genome advances for health sector, for example, personalized vaccines.
Electronic medical record widely accessible.
Robust infrastructure everywhere (for high performance computing).
Use of renewable energies.
Better transportation.
Improvement of messaging logistics using drones.
Higher education tailored for current demand, graduates have guaranteed jobs.
More e-commerce and electronic banking.
Massification of food production, food availability for everyone.
No economic and social inequality.
Reduction in the use of non-renewables resources.
Mexico is top ranked in security.
Promotion of sport.
Fewer diseases.
Social programs that do not generate dependency but help people to acquire skills to advance in the productive chain.
Prepared to respond to natural disasters.
Reduction of working hours.
Maintenance and development of infrastructure (roads, telecommunication, etc.).4.1.4 The vision of users
Negative vision
Government does not respond to the needs of society; there is a collapse in all the services from social security to transportation, education, etc. Urban growth is not well planned and affects the quality of life and the environment. There is an increase in social inequality.
Key points:
Government does not respond to the needs of society.
Increase in social differences.
More pollution.
Collapse of social security system.
Outburst of insecurity.
Unrestrained urban growth.
Desertion of the countryside and impoverishment of the rural population.
Transportation chaos.
Disregard of education, majority has no access to education.
Destruction of environment.Positive vision
Slogan: YES to ICT for better quality of life
Vision: There is quality education for all people and more resources for education. The police is efficient and capable, no crimes, security in the country. Latest technology is available and broadband internet everywhere. Efficient health system, ecological and sustainable transportation, optimized mobility, efficient management of water, power, etc. Technology is developed in Research Centres supported by the government and focused on services and infrastructure. There is no dependency in fossil fuels; use of solar and wind energies. (Presented by Dr. Jorge Ramírez Medina)
Key points:
Electric cars.
Efficient and secure public transportation.
Huge increase in support to research and innovation.
Broadband internet for all.
Better infrastructure and services: facilities for water treatment, water, power supply.
No corruption.
More green areas and sport facilities.
Well paid jobs.
Mega-city that is sustainable and ecological.
Economic and social equality.
Employment in all States.4.2 Idea Generation for ICT Cooperation
In this section we describe the ideas that were discussed among the thematic groups. First we present the result of a brainstorming phase were each participant proposed a few ideas. After that each group selected the more relevant ideas to present to the other thematic groups. The ideas presented by each group are shown in a table that includes more details about the essence of the idea, who would be involved, how to achieve it and when it should be executed.
4.2.1 Advanced Cloud Infrastructures and Services
The ideas in this thematic group were mainly related to the development of cloud infrastructure and its growth. Some applications were mentioned in the brainstorming phase and then presented to the other groups.
Brainstorming ideas:
1. Mapping of existing infrastructure in Mexico. Complete map of public and private infrastructure in order to know and be clear on our resources. This would probably take a year of work, funding and trained staff to inquire the information. Current inventory is obsolete and must be improved. Information must be public and dynamic, people can register.
2. Creating a federation of infrastructures, so that they don’t work independently but together both in the public and private sector. Europe has taken this step and it is essential to offer services in the cloud.
3. Basic education must be articulated (there must progress from preschool to junior high school, what is learned is coherent with what was learned in previous levels). The idea is to have an academic history in the cloud that can be updated by the student, teacher or parents. This is seen as a government service.
4. Broadband connectivity which is trusted, secure and easily accessible by all the population. There is currently a national project to upgrade broadband connectivity (2015-2017); it is necessary to keep track of it and don’t let it become a sexennial project. The project will allow to improve distance education and connectivity in small communities, helping to reduce the existing literacy gap.
5. To facilitate the development of a platform of services and solutions (like FI-WARE) that will allow a broad range of services, such as, real time government services which will streamline procedures.
6. Development of cloud infrastructure that will enable the IoT, smart cities and business development. Development of data centres, with processing and storing capabilities.
7. Use of cloud infrastructure to analyse transportation public networks in real time, providing information about fuel consumption, people using the service, etc. All of this with the goal of deciding with type of maintenance should be given.
8. Application hosted on the cloud that allows to control services in small and medium companies at a cost that is fitted to their financial capabilities. It is a follow-up application on the services of companies. Currently a similar project is being implemented, with testing in 2016 and 2017 using existing infrastructure. An example of application is a medical office, school services, water leaks and other citizen services. This project would reduce the cost of these types of applications for companies.
9. Monitoring of transactions for business intelligence in decentralized non-profit institutions in order to take decisions of greater impact. This involves storing, analysis and processing of information.
Ideas presented to the other groups:
SLOGAN: SOLUTIONS BASED IN THE CLOUD
Idea no. Ideas: What/How/Who When
1 Action / Project: Development of cloud infrastructure, including data centres and the improvement of connectivity.
Implementation: Follow-up on current strategy of the
Secretary of Economy to improve broadband in the country. It is necessary that the project doesn’t get stuck as a sexennial project and disappears in the change of government. Creation of new data centres that will allow to develop the IoT, smart cities and start-ups.
Notes: This project is complemented with the idea of creating a federation of infrastructures for better cloud operation.
2015 - 2017
2 Action / Project: Organization and entailment for the growth of the cloud.
Implementation: Creation of a federation of infrastructures both in the public and private sector which map existing infrastructure in order to increase it.
Notes: The government already has a register but is a bit obsolete so it must be updated.
Not specified
3 Action / Project: Platform for development of systems.
Implementation: Facilitation of the development of a platform of services and solutions, such as FI-WARE, that will allow a broad type of applications like real time e- government services.
Notes: FI – WARE is an option, it would be pertinent to
promote it and train people to use it.
Not specified
4 Action / Project: Cloud solutions.
Implementation:
1. Creation of educational history in the cloud (as a government service) that can be updated by students, teachers and parents.
2. Diagnosis of transportation units to maintain it in a good state and thus being able to provide good service.
3. Application to control services in small and medium companies with costs adjusted to their capabilities. (Not an CRM/ERP)
4. Medical history in the cloud.
Notes: There is already a similar project ready to be implemented in 2016-2017 which is currently looking for funding by CONACYT and that can be linked to other programs like INADEP and USAID.
2014 – 2017
5 Action / Project: Business intelligence with big data in real time.
Implementation: Monitoring of transactions for business intelligence in decentralized non-profit institutions in order to take decisions of greater impact.
4.2.2 Internet of Things devices and platforms (Smart Cities)
After some discussion, the IoT group decided that the creation of laboratories for the experimentation of new technologies and IoT applications in different regions can generate significant boost in the development and implementation of new technologies in the country. This was named Smart Community Labs, and they would serve as platform for the experimentation of IoT applications in areas like health, education, transportation, smart houses, etc. The other ideas presented were considered to originate as a consequence of work in the proposed labs.
Brainstorming ideas:
1. Cultural Inclusion: Access to services of welfare, mapping of cultural wealth. 2. Medical intelligent history: Information of patients in order to improve
disease prevention.
3. Support systems for problems in the companies.
4. Smart refrigerator capable of telling the expiration dates of food, generating a shopping list, and communicates with other objects in a smart house. 5. Creative labs for the IoT, grouped by communities. Smart Community Labs
where
6. Smart Cities, with services that offer best quality of life. A pilot scheme with the installation of sensors in the city. Possible application in transportation to identify the best connections from one place to another. Connected buses that provide information to the citizens.
7. Smart applications for Industrial Logistics.
8. Device to track chronic diseases, automatic reading of vital signs and sugar levels which trigger alarms in case of risk. Monitoring of drug effects. 9. Sensors for a smart house: light control, doors opening/closing, gas leaks,
food in the refrigerator, etc.
Ideas presented to the other groups:
SLOGAN: YOU AND ME IOT
Idea no. Ideas: What/ How Who When
1 Smart Community Labs: Creation of labs powered by FI-WARE technology.
A pilot project could be implemented in Mexico City and then spread to other Mexican cities. The link with new FI-WARE infrastructure will give the technological foundation and initial drive for the Smart Community Labs. A methodology of co-creation and recruitment is needed.
Querétaro and Guadalajara, Urban labs, ONGs, trade associations, universities and companies.
There is a need to detect potential collaborators in Europe to take advantage of the calls related to Horizonte 2020.
Not specified
2 Smart cities: Detection of public transport location for efficient transportation in the city.
Secretaría de Comunicaciones y Transporte; Tecnológico de Monterrey, Campus Querétaro
Not specified
3 Health: Real time monitoring of patients.
Secretaría de Salud, Health research centres, hospitals, INSP.
Not specified 4 Education: Virtual University in
Indigenous Languages.
IMITE, SEP, CNDesIndigenas, INALI, Conoculta, CUDI.
Not specified 5 Transportation: Better infrastructure
for connected vehicles that provide real time road information.
4.2.3 Big data in health care
The ideas in this group were not restricted to big data in health care, they were also big data applications in other areas. Some of the ideas are projects already discussed with other organizations. The ideas were grouped by impact and selected to be presented to the group taking into consideration the end users and business and implementation aspects.
Brainstorming ideas:
1. Project proposed by CONACYT to fill the needs of international cooperation: sharing information in order to take decisions of evaluation, impact indicators, actors, economic issues and infrastructure are required.
a. A system where cooperation data is presented without dependency on the involved people would be desirable.
b. It provides access to information about other countries (for decision making).
c. Information is shared across departments.
d. Information is presented in a more visual manner (currently the information is in plain text and not organized).
e. There is a well-defined portfolio of projects.
2. Generation of ICT projects, proposed by CEDITIM and ITESM, with Bancomer and Banamex:
a. Banamex project is to be at the cutting edge in big data. They want to start a project where academics and students take part.
b. Bancomer already has infrastructure and looks for postgraduate students that can extract and process data to obtain valuable information.
c. Both institutions can deliver real information without violating the protection of data policies.
d. The expected impact of this project is to improve the quality of services.
e. To implement the project the following resources were considered: 24 months (for the first approach), money, experts, infrastructure and collaboration between government, academia and institutions. f. There is a good attitude and resource availability from the two
institutions for the progress of the projects.
3. Project proposed by INFOTEC that consists in the collection of available data from the web in order to extract statistical data for INEGI.
a. Polls do not reflect what people really feel, but the information they share in social networks is closer to their true feelings, thus the information generated can be of great value.
b. A possible approach is to orient this to tourism (data about security, accommodation, weather, etc.).
c. To implement the project we need human resources, statistical data and business intelligence to identify relevant data.
d. A problem is that INEGI is resilient to use their databases to contrast the obtained data. The project would deal with unstructured data. 4. Project proposed by UAEH that consist in the creation of an educational
platform that allows institutions, teachers and students to make better decisions.
a. Creation of tools that generate useful indicators (for example: percentage of students failed a test, time dedicated to activities). The tool not only collects but also exploits and generates new valuable knowledge for institutions.
b. Using big data techniques institutions can predict if a student will finish his/her bachelor studies and based on this information decide if they are admitted.
c. Potential clients for this application are education providers and government.
5. ITESM and INFOTEC propose to create a focus group for the use of big data techniques on IoT information in order to generate high quality services in daily life: smart homes, transportation, among others.
6. Project proposed by ITESM to use big data methods to analyse health information useful to epidemiology, estimating population, predicting outbreaks, etc.
a. Potential clients for this application are health providers and government.
7. Project by UAEH and INFOTEC to create an intercommunicated platform that optimizes organ transplant logistics, being able to establish efficient communication in cases where there is an organ donor.
8. Network of the National Geriatrics System, proposed by INFOTEC. Exploitation of available information of the public health sector (IMSS, ISSSTE, etc.) and of wristbands that measure walking distances, sleeping time, etc.
9. Platform where open data are available and proposed goals are exposed for each database.
a. Creation of a database repository.
b. IMSS nurseries already register many information but it is not used. 10. Project proposed by INFOTEC to have information about patients in order to
predict hereditary diseases, to give the current health conditions and predict possible outcomes related to patient lifestyle.
a. The system also suggests beneficial changes to lifestyle.
b. The FI-WARE platform can be used to keep the repositories and results that are published.
11. Project implemented in USA by CONACYT where a mirror located in the bathroom makes a daily analysis of the looks of the person and makes predictions according to appearance.
a. Blood levels and other indicators, such as weight gain, are also inputs to the system.
Ideas presented to the other groups:
SLOGAN: BIG DATA HEALTHY AND SMART
Idea no. Ideas: What/How Who When
1 A platform for the integration, data analysis and data processing.
Health and educational institutions.
User groups. SS SEP Elderly Students April 2015 2 Data Collection:
Real time (Structured and unstructured data).
Historical (Structured and unstructured data) Government Industry People FI-WARE MX In progress 13/10/14 to 12/10/16 3 Data analysis: Exploratory. Diagnostic. Predictive. Community ICT MX-EU Now
4 Experimentation, validation and production. User feedback. Government Industry People Proposal for April 2015
4.2.4 Open innovation
The ideas were oriented to provide services and information with systems and frameworks that allow better access and encourage the adoption of technological solutions.
Brainstorming ideas:
1. Platform for technology “evangelists”, to encourage the adoption and educate about the better use of technology. This project is expected to impact in the economic by increasing the productivity and also in the quality of life.
2. National plan for affordable Broadband access. This project will have impact in economic, social, technologic and environmental access.
a. For the implementation, it would be necessary to establish goals in central themes like infrastructure, national industry, applications and content, adoption and inclusion, digital economy and quality of life. b. It must have a governance structure led by the government but with
participation of the other members of the triple helix.
c. A diagnostic of the demand of all the objective lines must be performed.
d. A first draft of PNBA, which is discussed between relevant actors to evaluate its relevance against existing projects, is needed.
3. Regulatory framework for the protection of intellectual property. This project creates awareness of the economic and social aspects of intellectual
property. Information to create is shared and there are mechanisms to help innovation. To implement it we need to make the information public and systematic.
4. GNU GPL of collaborative methods for the development of services, policies and products. This project would save time and led to the effectiveness and efficiency of public resources.
a. The project also includes the possibility to certify that initiatives have been developed in a collaborative manner.
5. Advanced computing for open-access. Efficient computing management with impact in the economic, technological and social sector. The creation of a group that formulates a national strategy to implement it.
6. Education on demand. The goal is to build an efficient and up-to-date
system to manage the selection of content based on the curriculum designed by the applicant. The expected impact is to increase the knowledge and capabilities of the population.
a. To implement it experts in IA, ML and Big Data are needed as well as experts in education and curriculum design.
b. It would also need the collaboration of universities and an open platform to support it.
Ideas presented to the other groups:
SLOGAN: OPEN INNOVATION FOR PROSPERITY
Idea no. Ideas: What / how Who When
1 Diagnostics 4H 2015 – 2017
2 Open Innovation for Education 3H 2016
3 Sharing Innovation (cultural shift) Academia Not specified 4 Policies for open access to
scientific production.
Academia and Government
4.3 Top projects for ICT Cooperation
The final part of the Co-Innovation lab established a voting process to select the best projects among the ideas presented by the thematic groups. Each participant received five stickers, which represented votes; each table had stickers of a different colour (orange, blue, green and yellow).
Over the top ideas presented by each group in a poster and in order to cast a vote, the participants had to paste the sticker in front of the idea, with the following restrictions:
1. The members of a group could not vote for the ideas of their group, they had to vote for ideas from other groups.
2. It was allowed to give more than one vote to an idea, as long as the first restriction is fulfilled.
After the presentation of the four thematic groups, time was given for each participant to cast their votes in the posters. Once everyone finished, the most voted ideas were identified; they are listed in the following table:
Idea Group Votes
Sharing Innovation (Cultural Shift) Open Innovation 14
Data Collection Big Data 11
Business intelligence with big data in real time. Advanced Cloud 9 Education: Virtual University in Indigenous
Languages. IoT 9
Open Innovation for education Open Innovation 9
Smartcities IoT 8
A platform for the integration, data analysis and
data processing. Big Data 8
The following paragraphs describe with a bit more detail the top three projects. The Sharing Innovation project has the goal of changing the attitude of people towards technology, and also to society in general, to help stop individualism and to encourage sharing. The main actor envisioned in this project is the Academia by fomenting the sharing of knowledge (with Open Journals, for example).
The Data Collection project involves collecting and performing a crossover analysis of structured and unstructured data. There are several user applications, the one that was covered in the Co-Innovation lab is the tracking of personal health and the creation of a personal medical record in order to make the process of changing clinics transparent to the people (no need to repeat the process of creating a personal record at each Institution). This project requires the collaboration of the government, industries and people. FI-WARE MX is also seen as a potential actor in this project.
The Business intelligence with big data in real time project involves monitoring transactions for business intelligence in decentralized non-profit institutions in order to take decisions of greater impact. It involves the storage, analysis and processing of the information.
5 CONCLUSIONS
The Co-Innovation Lab was held in Mexico City on 14th and 15th October 2014. It complemented a very intensive week for the bilateral dialogue in Science, Technology and Innovation between Europe and Mexico, starting with the launching of the FI-WARE Platform in Mexico (FI-LAB node) held on 13th October and synchronised with VII EU-Mexico S&T Committee meeting, held on 13th and 14th October. Representatives from both the EU-Mexico S&T Committee and FI-WARE initiative attended the Co-Innovation Lab. Additionally, after the Co-Innovation Lab the LEADERSHIP team participated in meetings with ICT industry representatives and Chambers, as well as with the Mexican Presidency office in charge of the Digital Agenda. Thus, the experience and results of the Co-Innovation Lab will be capitalized by the project team to continue supporting the ICT policy dialogue between Europe and Latin America.
The Co-Innovation Lab allowed attendees to interact with ICT stakeholders from the academia, industry and public organizations interested in developing ICT project ideas to tackle technical and societal challenges. The EASW vision making and idea generation sessions resulted in a very intensive and fruitful interaction among participants. They could share their knowledge and experience about four priority themes for EU-LAC cooperation, i.e. cloud computing, Internet of Things, Big data, and open innovation, which are aligned with the FI-WARE initiative in Mexico. Through the first day of the workshop each stakeholder group generated an average of 30 future visions. These visions turned around very important and actual societal challenges covering citizenship, education, health, sustainable development, etc. These visions were the basis for over 50 individual ideas that converged into about 20 specific proposals for actions and projects in the second day. It finished with the pitch and selection of the best project ideas.
The results of the event demonstrated how the use of interactive methods and facilitation techniques (ESAW), combined with the high level and competence of the participants can produce, in a very short time, very specific ideas and possible action plans of high impact to the implementation of collaborative research actions between Europe and LAC organisations.
Altogether these emerging ideas and new connections created thanks to the Co-Innovation Lab will be extremely important to strengthen the collaboration in ICT R&I projects. Particularly for Mexico, it is important to note that the resulting project ideas have a very intensive relationship with the FI-WARE2 initiative, which opens new opportunities for collaboration between Europe and Mexico as FI-Lab is the first Latin American node of FI-WARE, making the technology available to Mexican developers and entrepreneurs that wish to experiment with it.
As follow-up of the Co-innovation Lab, CONACYT and ITESM, as the ICT-NCP in Mexico, offered their services and proposed complementary info-days to provide updated information and support in the process of proposal submission for the Horizon 2020 calls for proposals. Additionally, the LEADERSHIP project has created a Linkedin group called “Co-Innovation LAC”3 to continue discussions and establish the follow up of these initiatives.
2http://www.fi-ware.org/
ANNEX 2: INVITATION
Estimados expertos en TIC,
En el marco del proyecto LEADERSHIP de cooperación entre Europa y América Latina en Tecnologías de la Información y Comunicaciones (TIC), financiado por la Unión Europea-FP7, le hacemos la invitación personal a asistir al evento Co-Innovation Lab.
El Consejo Nacional de Ciencia y Tecnología – CONACYT – y el Tecnológico de Monterrey – ITESM – coordinan las actividades en México de LEADERSHIP para la realización del Co-Innovation Lab. El evento se llevará a cabo el 14 y 15 de octubre y considerará una combinación de actividades de información e interacción en un taller interactivo que reúne a un grupo seleccionado de investigadores, emprendedores e innovadores de, la industria, la investigación y la academia (triple hélice) con el objetivo de facilitar el intercambio de experiencias y mejores prácticas, compartir ideas y acelerar la innovación en torno a tecnologías y aplicaciones prioritarias de cooperación entre Latinoamérica y la Unión Europea en el marco del programa Horizonte 2020.
A través de metodologías innovadoras y creativas, el Co-Innovation Lab es una oportunidad única para explorar ideas y la posibilidad de obtener financiación de futuros proyectos de investigación e innovación en TIC en colaboración con Europa. La participación a este evento está limitada (50 participantes) para asegurar un alto nivel de interacción entre los asistentes.
Para mayor información del evento y para confirmar su asistencia le pedimos se registre en la página del evento, introduciendo la contraseña “leadership” para el acceso. Por favor confirme su asistencia antes del 12 de octubre. Dado lo complicado de su agenda y, si así lo considera conveniente, puede enviar a un representante. Si es el caso, le pedimos nos lo indique por este medio.
Si necesita alguna aclaración no dude en contactarnos. Muchas gracias por su colaboración.
Un cordial saludo,
Dr. Miguel González Mendoza
ANNEX 3: NEWS ABOUT THE EVENT
LEADERSHIP website http://www.leadershipproject.eu/?p=4643 CONACYT website http://www.conacyt.mx/pci/index.php/pci/comunicados/176-co-innovation-lab-ciudad-de-mexico-14-y-15-de-octubre-2015Facebook publications
https://www.facebook.com/pages/Leadership-Project/219873848193258
Twitter publications
LinkedIn Group: Co-Innovation LAC
ANNEX 3: LIST OF PARTICIPANTS
No Nombre Posición Institución
1 Aarón Sandoval Coordinador de Proyectos
de Cooperación con Europa
Consejo Nacional de Ciencia y Tecnología (CONACYT)
2 Alberto Lozano Ramírez Coordinador Técnico BRAIN UP SYSTEMS
3 Alberto Muñoz Chief InnovationOfficer Cámara Nacional de la Industria Electrónica de Telecomunicaciones y Tecnologías de la Información (CANIETI)
4 Alfredo Sánchez CEO QS LABS
5 Antonio Velasco CEO SYNERGYS,
INFORMATICA INTEGRAL
EMPRESARIAL S.A. DE C.V.
6 Armando Herrera Director de Centro TIC CEDITIM
Instituto Tecnológico y de Estudios Superiores (ITESM)
7 Bárbara Cervantes Estudiante de Doctorado (Facilitador de apoyo)
ITESM
8 Blanca Hilda Vázquez Gómez Investigadora Fondo de Información y Documentación para la Industria (INFOTEC)
9 César Raúl Cárdenas Pérez Profesor ITESM - Querétaro
10 Chejallier Agregada de Cooperación Delegación de la Unión Europea
11 Christian Arzate Estudiante de Doctorado (Facilitador de apoyo)
ITESM
12 Cuauhtémoc Acevedo Director General INTEQSOFT
13 Eliel Morales Investigador INFOTEC
14 Félix Castro Profesor, investigador UPC,
España
UAEH
15 Francisco Rodríguez Consultor INFOTEC
16 Frank Rattmann Project Manager (Facilitador de apoyo)
ITESM
17 Ma. Guadalupe Sánchez Directora General BRAIN UP SYSTEMS
18 Hugo Estrada Research Development
Manager
INFOTEC
19 Iván Centeno Infotainment Test Manager P3 group
20 Jaime Moreno Director de Operaciones DynaWare
21 Jesús Villasante Head of Unit Net Innovation Comisión Europea
22 Joanna Alvarado Estudiante de Doctorado (Facilitador de apoyo)
ITESM
23 Jorge Perafán Montaño Presidente Grupo
Telecomunicaciones SIO, S.A.
No Nombre Posición Institución
25 José Martín Molina Profesor ITESM
26 Julieta Noguez Profesor ITESM
27 Juanjo Hierro FI-WARE Chief Architect Telefónica
28 Karen Nájera Consultor INFOTEC
29 Lourdes Martínez Profesora UP
30 Luis Alberto Muñoz Human Resources Manager MARS
31 Mario Maqueo Estudiante de Doctorado
(Facilitador de apoyo)
ITESM
32 Mary Anne Colin Directora Oficina de Cooperación México – Unión Europea en Ciencia Tecnología e Innovación
CONACYT, EU-MEX INNOVA
33 Miguel Calderón Presidente CANIETI, Telefónica
34 Miguel González Mendoza Professor-Researcher. Head of Graduate Programs on Computer Science. Member of the Board of the Mexican Society of Artificial Intelligence and the NREN CUDI.
ITESM
35 Miguel Ramírez Secretariat of the Mexican Technology Platform (MTP)
Mexican Technology Platform
36 Moira Karosuo Coordinador Regional
Cooperación Internacional
CONACYT
37 Oscar Herrera Director optimización Universidad Autónoma
Metropolitana (UAM)
38 Paolo Martínez Facilitador y EASW Monitor FUTOUR
39 Rafael Funes Director General LOVIS Holdings
40 Raúl Monroy Coordinador RedTIC-CONACYT
41 Rocío Cos Gerente de proyectos RedCLARA
42 Rolando Menchaca Profesor Instituto Politécnico
Nacional (IPN)
43 Salma Jalife International Affairs
Coordinator
Coorporación Universitaria para el Desarrollo de Internet (CUDI)
44 Salvador Venegas Profesor ITESM
45 Saúl Pomares Investigador Instituto Nacional de
Astrofísica, Óptica y Electrónica (INAOE)
46 Vicenzo Collarino Agregado de Cooperación Delegación de la Unión Europea
47 Víctor González Presidente Sociedad Mexicana de Ciencias de la Computación
Instituto Tecnológico Autónomo de México (ITAM)
48 Víctor Méndez Consultor Investigación INFOTEC
49 Yolanda Ursa Director Innovation
Management
ANNEX 3: IMAGES OF THE CO-INNOVATION LAB
The LEADERSHIP Co-Innovation Lab is documented in images which are collected in a Flickr photo album available here:
Co-Innovation Lab
Investigación e Innovación en TICs Unión
Europea y Latinoamérica
Una iniciativa del proyecto LEADERSHIP
INFORME DE RESULTADOS
Ciudad de México, 14 y 15 de octubre de 2014
Facilitación y moderación
Método co-creativo EASW®
2
LEADERSHIP Co-Innovation Lab | Informe del taller | Ciudad de México, 14-15/10/2014 Antecedentes y objetivos del taller ... 4 El método EASW ... 5 Perfil de participantes en los grupos de interés para creación de visiones del futuro ... 7 1) Tecnología ... 7 2) Empresas ... 7 3) Instituciones ... 8 4) Usuarios ... 8 Visión común ... 8 Visiones de los grupos de interés ... 9 1) Tecnología ... 9 Visión negativa ... 9 Visión positiva ... 10 Visión común ... 10 2) Empresas ... 12 Visión negativa ... 12 Visión positiva ... 12 Visión común ... 12 3) Instituciones ... 13 Visión negativa ... 13 Visión positiva ... 14 Visión común ... 14 4) Usuarios ... 16 Visión negativa ... 16 Visión positiva ... 16 Visión común ... 17 Perfil de participantes en los grupos temáticos de generación de Ideas ... 18 1) IOT ... 18 2) Open Innovation ... 18 3) Big Data in Health Care ... 18 4) Advanced Cloud Infrastructure and Services ... 19 Generación de Ideas ... 19 1) IOT ... 19 2) Open Innovation ... 203
LEADERSHIP Co-Innovation Lab | Informe del taller | Ciudad de México, 14-15/10/2014 4) Advanced Cloud Infrastructure and Services ... 20 Votación (Ideas) ... 22 Resumen ... 22 Anexos ... 25Anexo A) Asistentes ... 26 Anexo B) Agenda ... 28 Anexo C) Facilitación y co-decisión de FUTOUR ... 30 Anexo D) Fotos del Co-innovation Lab ... 31 Anexo E) Detalle de las ideas ... 32 1) IOT ... 32 2) Open Innovation ... 33 3) Big Data in HealthCare ... 35 4) Advanced Cloud Infrastructure and Services ... 41