1. Can the activities “Receive cash” and “Send Payment Voucher” be performed simultaneously?
2. Is the activity “Review documentation” carried out after the execution of the activity
“Check Record”, and is a message sent?
3. To perform the activity "Receive documentation returned" must the activity "Review documentation" have been carried out previously?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Traffic OfficeApplicant
Model 1 – Driver’s Licence Process.
1. To perform the activity "Send SMS" must the activity "Select contact telephone" be carried out fist?
2. If contacts are connected, can both the "Choose contact list" activity and the "Look for new contacts” activity take place?
3. Can the “Chat online” and “Talk by phone” activities be performed simultaneously?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
User
Chat on- line
Select contact telephone No
Yes
Write conversation Yes
No
Talk by phone
Buy Skype Credit No
Pay with Credit Card Credit
Card
Bank Deposit
Pay with Bank Deposit Connection
to online service
Sing off
Skype Service
Deposit’s Voucher
Payment’s Electronic Voucher
Select contact
10 minutes It requires
of Skype credit?
Connected contacts?
Has Skype money available?
Yes
Select contact
SMS Write
Message Send SMS
Dial number Call
Yes No
No Yes
Carry out another activity?
Service options?
Payment type?
Appear Offline
Appear Online
Appear SkypeMe
Appear Busy Appear
Away Define
state
Interact with the prgram
Choose contact list
Look for new contacts
Do you wish to continue?
Model 2 - Skype Service Process.
1. When the activity “Send reply” is performed, are both the “Send referral option” and the “Send new catalogue” activities carried out?
2. In order to carry out the activity “Receive Invoice from Co. B” must the activity
“Receive ‘No’ (1)” have been carried out first?
3. Can the activity "Receive referral option” be carried out if, after executing the activity
"Receive reply option” the offer is rejected?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Send Invoice (1) Send Desk
Request
Receive Yes Reply
Receive Reply Option
Send Yes (1)
Send New Request
Receive Reply Option Send
“No” (1) Reject Offer
Receive Referral Option
Send
“No” (2)
Send
“Yes” (2)
Send Offer Request
Receive Invoice from Co.C
Receive Desk Request
Send Yes Desk Reply Yes
Receive Invoice from Co. B
Send Payment to Co. C
Send Payment to
Co. B
No Receive
“Yes” (1)
Receive New Desk Request
Receive
“No” (1)
Send Referral
Option Receive
“No” (2)
Receive
“Yes” (2)
Send Invoice Receive
Information
Receive Payment
(1)
Send Invoice (2)
Receive Payment
(2) Next Step? Accept
Offer
Send New Request
Next Step?
Reject Offer
Accept Offer
In Stock?
Invoice Referral
Request Desk
3 days
Send Desk Reply Option
Send New Request Reply
Co. C
Co. B Who sends the envoice?
Send New Catalog
Receive Request from Co. A
Receive Request from Co. B
Send Stock
Propose Offer Send Catalog
Send Salesman
Request Meeting
Send Reply
Notify Co. A
Notify Co. B
Receive Request Reply
from Co. A
Receive Request Reply
from Co. B
Model 3 - Supply Chain Process
1. Can the activity "Select seat" take place, if looking for theatre tickets?
2. Can the activities “See offer 4” and “See offer 1” be performed simultaneously?
3. In order to carry out the activity “Select cancel” must the activity “Look for tickets on the web” have been performed first?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Access to tickets.com
What type of tickets seek?
Show theatre
Show cinema
Show parks
Show offer
Select cinema
Select record Do you want to see record?
NO
YES Select movie
Do you want to buy?
Select schedule
YES
Select seat
Verify purchase
data YES
NO Select petition
Select cancel
Introduce
bank data Accept purchase NO
Print payment voucher
Select province
Select park
Select date- park
Select number of ticket-park Select
play
Select date-play
Select number of tickets-play
Select offer
Select date-offer
Select number of tickets-offer
YES
www.tickets.com
Show musical Show dance Show childish Show comedy Show drama
NO YES
Are problems with the payment?
Show offer 1 Show offer 2
Show offer 3 Show offer 4 Look for
tickets in the Web
Theatre
Cinema
Parks
Offer URL
tickets.com
Web
Are data correct?
NO
YES
Are the data correct?
NO See offer 1 See offer 2 See offer 3 See offer 4
See musical
See dance See childish
See comedy
See drama
Do you want to continue with de purchase?
To select theatre
type
To select offer type
To select theatre type to see
To select offer type to see To select
province/park To web
acces
Model 4.- On-line ticket purchase process
1. In order to carry out the activity “Carry out corrections” must the activity “Write paper” have been performed first?
2. Can the activities “Send for tutor’s revision” and “Send to the conference” be performed simultaneously?
3. Can the activity “Send to the conference” be carried out if a new review is required?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Author
Model 5 – Paper’s Development Process
1. Can the entity Physical design team perform the activity “Test complete design”?
2. Is the Physical design (1) data object an output product of the activity “Locate and reuse designs”?
3. Is the activity “Request Physical Design” performed by the Management Projects entity submitted to the Department’s Evaluation Projects entity?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Locate and Re-use designs
Request electrical dsign
Request physical design
Review previous designs
Update Electrical
Designs
Test Electrical
Designs Electrical Design
OK?
Yes No
Update Plan (Electrical)
Electrical Design
(Revised) Electrical Desgn (Tested)
New Electrical Design
Review previous physical designs
Update Physical designs
Test Physical
design
Physical Design
OK?
Yes
No Update Plan
(Physical)
Physical Design (Revised)
Physical Design (Tested)
New Physical Design Receive new
electrical design
Receive new physical
design
Test complete
design
Yes Complete design OK?
Integrate designs NO
Department’s Evaluation Projects
Physical design
(2) Electrical design (2)
Eléctrical Design (1)
Physical Design (1)
Department’s Research Projects
Model 6 - Concurrent Engineering Model
1. Is the Customer Itinerary data object an output product of the activity “Review Itinerary”?
2. Is the activity “Reserve vehicle”, performed by the Travel Agency entity, submitted to the Customer entity?
3. Can the entity Manager perform the activity “Charge to debit card”?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
TRAVEL AGENCY Cancel Cancel Request Cancel
Confirmation
ManagerDepartment of Airline ReservationDepartment of Hotel and Vehicle Reservation Confirmation
Request
Request Confirmation
Model 7 - Itinerary Reservation Process.
1. Is the subprocess “Recharge mobile” performed by the Cash Point entity submitted to the User entity ?
2. Is the Electronical Card data object an input product to the activity “Receive Card (1)”?
3. Can the User entity perform the activity “Confirm data”?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
UserCash Point
Insert Card
Receive Card
Language Request
Select Language
Capture ID
Card Type Request
Select Card Type
Validate ID
Show Options
Menu
Select Option
Extract Cash
Recharge Amount Request
Execute transaction
Send Cash Indicate
Amount to Extract
Confirm Data
Receive Cash
Consult Balance
Recharge Mobile See Options
Menu
Process Option selected
Telephone Company
Balance
No
Yes Print Voucher Receive
Voucher
Voucher
Transaction
Type? Requieres
Payment Voucher?
Cash
Electronical Card
Send Electronical
Card Receive Returned Card
Electronical Card
Model 8 – Cash Point Process
1. Can the National Shipments entity performs the activity “Manage shipment package”?
2. Is the activity “Pay amount”, performed by the Customer entity, submitted to the Counter entity?
3. Is the Registered of Packaged shipment data object an output product of the activity
“Receive shipment voucher”?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Post Office Counter
Customer
Receive Shipment
Manage Shipment Letter
Manage Shipment Package
< 2 Kg
> 2 kg
Fill in Registered
Form Put in
National Shipment Put on Tray
Stamp
Charge Amount Stamp
“Urgent”
Send Copy of Registered
Form
Send Payment Voucher Print
Payment Voucher Normal
Urgent
Registered
Urgent
National
International
Fill in Urgent Registered
Form Fill in National Registered
Form Fill in International
Registered Form
Send Registered
Copy Send
Shipment Pay Amount
Receive Shipment Voucher
Receive Payment Voucher
Shipment type
< 2 Kg?
Shipment type > 2 Kg?
Shipment Weight?
Payment Voucher
Registered of Package shipment Registry of
shipment letter
National shipmentsInternational Shipments
Put in International
Shipment tray
Manage National Shipments
Manage international
Shipments Registered
Form Urgent
Registered Form
National Shipments
International Shipments
Model 9– Postal Shipments Process
1) Answer the following questions:
1. Can the Applicant entity perform the activity “Present documents to compare”?
2. Is the activity “Pay Amount” performed by the Applicant entity, submitted to another entity of the process?
3. Is the Duplicated compared data object an output product of the activity “Receive documents compared”?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Applicant Pay Amount
Present Documents to Compare
Receive Documents
Compared
Original Document
Duplicate of Original Document
Duplicate Compared
Model 10 - Compare Documents
1. When the activity “Send prescription pickup” has been executed, has the activity
“Receive symptoms” been previously executed?
2. Does the start event of the Receptionist entity trigger the activity “Send availability request”?
3. Does the activity “Receive booking” precede the activity “Receive availability”
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
PatientDoctor’s Office
Send Doctor Request
Receive appointment
Send Symptoms
Receive prescription
pickup
Send medicine
request
Receive medicine
Receive Doctor Request
Send appointment
Receive Symptoms
Send medcine Ilness
Occurs
Receive Doctor request
Send appointment Send
booking
Receive prescription preparation
Receive medicine request
Send medicine
Receive availability
rquest
Send availability
Receive booking
Recive symptoms
Send prescription preparation
Send prescription
pickup Send
availability
request Receive
availability
Doctor’s Office DoctorReceptionist
Doctor’s booking
Prescription pickup
Requires hositalization?
NO
YES 1 day
Send pescription
pickup
Receive medicine request
Cancel
Send to hospitaliztion 1 day
Model 11 - Patient visits the doctor process.
1. Does the intermediate event time (2 days) attached to the activity “Receive DVD”
trigger the activity “Pay amount”?
2. Does the activity “Deliver DVD” precede the subprocess “Register DVD return”
3. When the subprocess “Charge fine” has been executed, has the activity “Charge surcharge” been previously executed?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
MemberVideoclub
Model 12 – Video Club Process
1. Does the activity “Send academic recognition” precede the subprocess “Send certificate”?
2. Does the compensation intermediate event of the subprocess “Print certificate of fulfilled hours”, trigger the activity “Request tutor’s signature in certificate”?
3. When the activity “Receive tutor’s certificate” has been executed, has the activity
“Receive certificate of fulfilled hours” been previously executed?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
StudentCompanyAcademic TutorESI-Secretary
Model 13 - Management of Practices in Companies
1) Answer the following questions:
1. When the activity “Receive Visa” has been executed, has the activity “Receive identity card” been previously executed?
2. Does the activity “Receive authorization of work” precede the activity “Fill in ex06 form”?
3. Does the start event of the Foreigner applicant entity trigger the activity
“Employment Request”?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Foreigner ApplicantInmigration OfficeCompany Consular Office
Receive Request
Receive Applicant Documentation
Fill in ex06 Form Employment
Request
Deliver Documentation
to Company
Receive Appointment
Request
Manage Inmigration Appointment
Assign Appointment
Date Appear to the Appointment?
Yes
Cancel Appointment No
Send Work Authorization Receive Work
Authorization
Passport
CIF- Company
Work Contract
Worker Passport
Send notification of authorization Receive
Notification of Work Authorization
Receive Applicant’s Documentation
Work Authorization
Passport
Criminal Record
Medical Certificate
Review Documentation Documentation
Review Deliver Visa
Receive Visa
Enter Country within deadline
Appear to work in the Company
No
Yes
Receive Identity Card
Was work Visa granted?
Receive documentation
Manage Identity Card
Send Identity Card Register with Social Security Send
Company Documentación
Assign Job Send
Documentation to consulate
Request Identity Card Issue Visa
Model 14 –Work Contract for Foreigners
1) Answer the following questions:
1. Does the intermediate event time (7 days) of the activity “Receive payment card”
trigger the subprocess “Pay amount”?
2. Does the activity “Send payment card stamped” precede the activity “Receive payment card”
3. When the activity “Pay amount” has been executed, has the activity “Send inscription form” been previously executed?
Please write finishing time (indicating h/m/s): _______________________________
2) According to your own criteria how do you rate the business process model’s COMPLEXITY?.
Very Easy
Quite
Easy Normal Quite
Complex
Very Complex
Applicant
Model 15 -Inscription to University Sports Unit
