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INSTITUTO POLITÉCNICO NACIONAL

QUE PARA OBTENER EL GRADO DE:

M A E S T R O E N C I E N C I A S

CON ESPECIALIDAD EN ADMINISTRACIÓN

P R E S E N T A :

JOSÉ MOISÉS LUNA RIVERA

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3 Fuente: “La Consultoría de Empresas”, Guía para la Profesión, Milan Kubr, Limusa P.10.

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4 Fuente: “La Consultoría de Empresas”, Guía para la Profesión, Milan Kubr, Limusa P.25.

1. Iniciación

2. Diagnóstico

3. Planificación de medidas

4. Aplicación

5. Terminación

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6 Fuente: La Consultoría de Empresas, guía para la Profesión, Tercera Edición, ed. Limusa, Milan Kubr

Ingresos compañías de Consultoría Año 1992

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7 http://www.accenture.com/xd/xd.asp?it=enweb&xd=index.xml 8 http://www.atkearney.com 9 http://www.bain.com/bainweb/home.asp 10 http://www.bearingpoint.com/portal/site/bearingpoint 11 http://www.bcg.com/home.jsp 12http://www.bah.com/bahng/SilverDemo?PID=Home.html&NGPgID=HOME&contType=TABLE&dispType=HTML 13 http://www.capgemini.com/ 14 http://www.deloitte.com/dtt/home/0%2C1044%2Csid%25253D6591%2C00.html 15 http://www.mckinsey.com/ 16 http://www.paconsulting.com/Home 17 http://www.amcf.org/index.asp 18 http://www.feaco.org/ 19 http://www.zen-noh-ren.or.jp/

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21 El diagrama de Gantt o diagrama de barras, es una representación grafica de actividades de trabajo mostradas como barras con cierta escala de tiempo, se ha vuelto un formato estándar para mostrar las actividades del proyecto a lo largo de la duración del mismo..

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22 Fuente: “A Guide to Project Management Body of Knowledge, Third Edition“, Apéndice B.

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23 Fuente: http://www.pmi.org/prod/groups/public/documents/info/pir_publicationsoverview.asp

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25 Fuente: “A Guide to Project Management Body of Knowledge”, Third Edition, P. 6.

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26 Fuente: “A Guide to Project Management Body of Knowledge”, Third Edition, PP. 8, 16.

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27 Fuente: “Managing Successful Projects with PRINCE2”, Third edition, P. 314. 28 Fuente: “Managing Successful Projects with PRINCE2”, Third edition, P. 315.

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32 Fuente: “A Guide to Project Management Body of Knowledge”, Third Edition, P. 38.

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33 Fuente: “A Guide to Project Management Body of Knowledge”, Third Edition, P. 68.

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36 Fuente: “Managing Successful Projects with PRINCE2 - Reference Manual”, Third edition.

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40 Fuente: “Managing Successful Projects with PRINCE2 - Reference Manual”, Third edition, P. 19.

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41 Fuente: “A Guide to Project Management Body of Knowledge”, Third Edition y “Managing Successful Projects with PRINCE2 - Reference Manual”, Third Edition.

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42 Referencia: http://www.prince2.org.uk/Web/Site/PRINCE2Qualification/FoundationExamination.asp 43 Referencia: http://www.prince2.org.uk/Web/Site/PRINCE2Qualification/Practitioner-Examination.asp 44 Referencia: http://www.prince2.org.uk/web/site/ValueAddedProducts/PRINCE2-Prize.asp

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46 Fuente: Alfonso Siliceo Aguilar, “ Capacitación y desarrollo de personal” , Editorial Limusa, cuarta edición.

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47 Creación propia. PLANEACIÓN ESTRATÉGICA DE LA CAPACITACIÓN PLANEACIÓN TÁCTICA Y OPERATIVA PROCESO INSTRUCCIONAL EVALUACIÓN

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48

Fig. 3.1.2.2 Fase 2, Metodología de manejo del cambio.

Fig. 3.1.2.3 Fase 3, Metodología de manejo del cambio.

48 Creación propia Figuras 3.1.2.1, 3.1.2.2 y 3.1.2.3

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49Fuente: “ A Guide to Project Management Body of Knowledge” , Third Edition, Chapter 8 – Project Quality Management, PP. 180 y 181.

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50 Citado en: http://www.pyme.com.mx/articulos_pyme/todoslosarticulos/administracion_del_conocimiento_i.htm

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52 La guía, “ A Guide to Project Management Body of Knowledge” , Third Edition, hace solo mención de este diagrama en la pagina 248 y en el glosario.

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54 Referencia: http://en.wikipedia.org/wiki/Theory_of_constraints#Project_Management

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55 Fuente: http://www.ewh.ieee.org/soc/pes/uruguay/ccpm.htm

56 Existen dos libros de Goldratt donde se relaciona la teoría de restricciones con PRINCE2, son: “ Critical Chain” (Cadena Crítica) y “ Theory Of Constraints” de Eliyahu M. Goldratt.

57 Fuente: http://www.goldratt.com/tocpmwp2.htm, Theory of Constraints Project Management. 58 Stakeholders en este sentido significa Grupos de interés.

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( 6 ( & ! (( ( ( ! % - ( ( ( ( D @ ( * "&*(. 0!'( # (/&*. "* /( ( (2 ! ( ( () 55 @A ( 6 ( ( ( ( ! ( B6 ( ( ( F 5 ( 5 ( ( # ! ( 5 A ( ( ! 3 ( ( ( # A ( ( ! 3 ( A ( ( ! . " > # ( * () 55 ( ! @! ( B ( ( ( ( # 3 " 1 ( ( 6 ( () 55 ( ! ( ( ( 3 " 1 ( (& ( 5( ( ( - ( ( ( ( 5 5 & ! 3 " 2 ! ( ( ! (& () 55 ! ( ( # 3 ! # ( A 5J ( 0 2 ! ( ?=$ 6 ! ( " 2 ! F ( ! % ! ) 55 ( 9 ( ! ( 6 ( ( ( !5 ( 6 ! ( %( ( - @! B ( ( ! 3 " > 6 " 2 ! !0 6 ( ! 5 / % ! % 5 F ( F % 5 ( * ( ! 4 *! (# (# ) !"&# + &*. "*! • 3 2 ! % % % • 3 (! 5 ( F - % F % -F % ( !F ( C • 3 " 2 ! 6 " ! /- % ( (6 ! 5 ( ( * ( ! ! (& %5 • 3 - % A 5 ! ( ( !( & ( (& ( & !

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% " ! !$*! (#! !")# * ! #) (#& # 6 F % F ( ( F 6 F & A 4 ( 6 5(! ( ( -6 ( A F A ! # 7#'( # 6 F ( (F ( ( &*<) # 6 ( ( ( % ( ( - F (E 6 ( (6 F ( ( 6 (

Fig. 3.1.8.1 Fuente de Sesgo (proximidad).

59

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59 Creación propia. *. *!'( # (& !$*

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Fig. 3.1.8.2 Fuentes de Sesgo.

60 !"* # * ( !$* > 6 - ( 5 6 (! ( %( ( ( ( 3 F ( ( ( 6 ( # ( K ( (! ( ( 5 ( /4 ( ( ( ( ( ( 6 % A ; #! 4 "*&#! 3 5 ( ( @ (B ( 6 F ( ( A ( & $ 5 6 (5 6 6 5 K ( F - ( ( ; #! *)/#&#"0#! $ ( ( F 6 ( ( 6 ( ( ( ( 6 5 ( ( ( ( ;"* * !"# * #"%&#($ ( 6 ( ( ( 6 5 % ( ! ( ( / - F !( ( A A ( ! @ ! B

60 Creación Propia. #) (#& # Fuentes de Sesgo en la estimación de riesgos dentro de la administración de proyectos. # 7#'( # &*<) # &*/ % # %&3!" #

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Fig. 3.1.9(a) Diagrama de flujo Gpos. de Proc. PMBoK, Muhamed.

61

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61 Fuente: Brainstorming The PMBOK®Guide, Muhamed Abdomerovic, Project Management Publications, February 2004. &* !*! #(-# + &* !*! (# # + &* !*! 7 % + &* !*! * "&*( &* !*! && (# *)/( "*? 7%!" !#( /(# ( /&*. "*? * *

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Fig. 3.1.9(b) Secuencia de procesos Muhamed (alto nivel).

62

Fig. 3.1.9(c) Ligas Input y Outpus, Muhamed.

63

62 Fuente: Brainstorming The PMBOK®Guide, Muhamed Abdomerovic, Project Management Publications, February 2004.

63 Fuente: Brainstorming The PMBOK®Guide, Muhamed Abdomerovic.

: 8 C D K L E G I :J :: :8 :C :D :K :L :E :G :I 8J &* !*! 7 % + &* !*! (# # + &* !*! #(-# + &* !*! * "&*( &* !*! && K L E G I :J :: :8 :C :D :K :L I 8 C : &*7 "!"#44 #!!$ ! (*! :8 8 C : &* %& ) " * %) "! D : C : &*7 " (# :J: C : *))% #"* # #$ ) " (# G : C : >%#(". # #$ ) " (# G : C 8 / &#"* #( 4 "* ! :8 C C : &*/*!#( D 8 C : X *&N& !%("! G 8 C : >%#(". )/&*0 ) "

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Fig. 3.2.1(a) Forma de obtener las Formulas para EV.

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Fig. 3.2.1(b) Varianza en el costo y en el calendario EV.

" # $ ! % &' ( # ( $ ) &' " * $ ) % &' * + , $- . ! &' * . &' # + $ ! ! &' # $ ! &' " # $ ! % &' ( # ( $ ) &' " * $ ) % &' * + , $- . ! &' * . &' # + $ ! ! &' # $ ! &' Horas / Dólares

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ACWP Varianza en costo Varianza en el costo = BCWP - ACWP Varianza en el calendario = BCWP - BCWS

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Fig. 3.2.2 Pasos para la adquisición de bienes y servicios.

64

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64 Creación propia basada en “ A Guide to Project Management Body of Knowledge” , Third Edition. (# !*( "% ! &0 *! / + *( "% ! ( + ( /&*0 *& ) !"&# + * "&#"*! && * "&#"* (# # + & 6% & ) "*! ! &0 *! 1(! ! ,# & * *)/&#& & # + ( 0! + /&*/% !"#! &)# ( * "&#"* ) !"&# + %&# " ( /&*. "* &) # +

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Referencias

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