Application of BI to various Supply Chain Management (SCM) functions and product life cycles on a strategic scale to optimize the results of these functions by means of enhancing the ability to produce cost effective products. L eading ERP and SCM systems have been proven useful in automation of transaction related processes of the supply chain, however these systems have not provided the ability to adequately analyze the operational effectiveness across the supply chain. Current day supply chains are extremely complex environments whose operating state can affect company's ability to operate effectively and profitably.
It has become essential to closely examine and measure the effectiveness of supply chain processes in taking intelligent decisions. Supply Chain Intelligence (SCI) offers the mechanisms that facilitate this view.
SCI requires the ability to analyze products, processes, components, and materials. This demands a data integration infrastructure, which provides capability to extract, transform and load data acquired from multiple enterprise sources like :
• SCM source data
• CRM source data
• Customer data
• Supplier data
• Product manufacturing / testing data
• Quality management data
• Shop floor manufacturing data sources
• L egacy system data sources
• Data from online industry trading exchanges
• Market places & auction
• Demographics and marketing data purchased from third
party data suppliers.
Wipro's consulting framework for SCI includes conceptualizing, architecting and integrating solutions. T he service spectrum includes
• Data Cleaning and E TL , Data Access,
• Analysis and Reporting,
• Integration with external data and business databases,
• Determination of Key performance indicators.
Apart from these service offerings Wipro also help customers in strategizing for real-time closed loop analytical information aiding business process optimization and intelligent decision-making.
TERADATA
T eradata Solutions
How do you trade off between scalability and performance issues as Data Warehouse size grows from Gigabytes to T erabytes?
T he answer lies in Wipro's solution offering in T eradata Data Warehousing. It is a unique blend of Wipro's expertise in Busines s Intelligence solutions and the power of the Teradata Database, which offers a high degree of parallelism, uses a standard access language for complex query performance and promises a simplified administration for all mission critical applications.
Services
Wipro’s spectrum of Services in Teradata Data Warehousing is a testimony to their extensive expertise in architecture, design and implementation of Data Warehousing solutions, using the Teradata platform. These Include:
• Data Warehouse Planning Services
• Data Warehouse Design and Implementation Services
• Data Warehouse Usage, Support and E nhancement
Services
• T ool evaluation & recommendation for T eradata Data
Warehousing T he Wipro Advantage:
• Road map for Data Warehousing implementation using
T eradata
• Harnessing our technology relationships & alliances with
leading vendors like Oracle, Informatica, Cognos, Microstrategy etc.
• Value for money solution offerings based on our
extensive experience in Data Warehousing & Busines s Intelligence field
• Migration services from other Databases to Teradata
• A team of T eradata Certified Professional s
BUSINESS P ROCESS MANAGEMENT (BP M)
Wipro's Business Process Management Framework
An organizations ability to adapt to fast changing business requirements and its ability to optimize turnaround times defines its competitiveness. Increasingly Global operations make business processes more complex and organization management more challenging. T raditional business practices need to keep pace and upgrade with newly evolving business models to meet time and logistic constraints such as reduced delivery times and higher customer service levels.
of doing business, enhancing productivity and to serving a widely distributed and fragmented customer base. T wo basic features of a Busines s Process Automation system are that it increases control over the business flow and increases the accountability of the system.
A Busines s Process Automation/ Workflow solution holds the key to sharing work and information seamles sly with partners, vendors, external customers and internal customers alike. Global Operations and synchronization across geographies can be made faster by consistent and well managed processes. A comprehensive Busines s Process Automation and Management solution leverages the legacy systems, integrates with external applications and integrates with best of the breed products for that Industry.
Wipro's Flow-briX is a comprehensive Busines s Process Management and Analysis framework. Highly customizable and extendible, Flow-briX is a framework not just to enhance process efficiency in your organization but relate it to the larger goals of customer service, cost reduction and adaptability .Flow-briX being a framework can be employed to build customized solutions at the cost of buying one from the market.
CONTENT MANAGEMENT
With the glut of information enterprises have, effective Content Management and the use of Portals have become very crucial in maintaining a uniform flow of relevant information. Keeping this in mind, Wipro has established a Competency Center to offer e-business Solutions for Enterprise Portals, Content Management, Document management, Workflow and Knowledge Management.
Wipro has executed a number of projects and has partnerships with the portal and content mngt. T echnology providers including Interwoven, Documentum, Vignette, Divine, FileNet, Plumtree, BroadVision, AT G Dynamo, BE A Weblogic, IBM Websphere suite, iPlanet Portal Server and
BE A Weblogic. These alliances combine Wipro's e-Busines s consulting and industry expertise with that of the partner's. With the business and technical experience gained, Wipro's E P&CM group offers complete "end-to-end" portal consulting and CM services, including on-site business and technical needs asses sment, development and integration services, and partial and total outsourcing of application implementation, maintenance and migration.
Customer relationship management (CRM)
Wipro’s CRM solutions help customers address a variety of CRM implementation issues in areas like customer retention, account management, campaign management or call center interactions, and devise strategies to increase revenue, productivity and customer satisfaction. These strategies are then brought to life by carefully choosing the right package solution, orchestrating a pinpoint execution, and providing post go-live support and end user training.
Wipro’s technology practices focused on solutions like SAP, Oracle, Siebel and Clarify enable them to provide best-of- breed application development services for rapid and precise CRM implementation. Combine this with Wipro’s experience in understanding industry verticals and customer care processes, and you have the ideal partner to deliver the elusive ROI on your CRM investments.
E-BUSINESS
Wipro e-Busines s: Connecting IT Investments with Business returns
T o better sense and respond to the needs of your customers, or threats from your competitors, you'll need help from partners who understand your business processes, your
industry, and the unique opportunities and challenges your business faces. T he on demand environment requires simultaneous speed and power-on a limited budget.
Wipro's e-Busines s solution suite have helped many fortune 1000 organizations realize their vision and at the same time optimize existing resources, reduce costs and maximize revenue. Discover how L attice group subsidiary 186 k became the first telecom service provider in UK to deliver web enabled telecom services using Wipro's comprehensive e- Busines s solution services.