Course 0293A provides the skills required to perform translations activities on the C15 system, including: modifying data for intra-office calls (TDM and SIP); inter-office outgoing calls including equal access (ISUP and SIP); inter-office incoming calls (ISUP and SIP); inter-office tandem calls including equal access (ISUP and SIP); as well as configuring CLASS and AIN/LNP. This course includes lecture and hands-on activities in a classroom context. The hands-on activities include configuring VoIP phones and making test calls to verify/prove the changes that are made in translations.
Intended Audience:
Course 0293A is intended for anyone responsible for performing translations on the C15. Objectives:
After completing this course, the student will be able to:
Add, modify, and query all the databases and translators for: o Intra-office calls (TDM and SIP)
o Inter-office outgoing calls including Equal Access (EQA) (ISUP and SIP) o Inter-office incoming calls including Equal Access (EQA) (ISUP and SIP)
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134 o Inter-office tandem calls including Equal Access (EQA) (ISUP and SIP) Configure CLASS in a C15 office
Configure AIN/LNP in a C15 office Prerequisite Skills:
A basic understanding of basic telephony including digital concepts Prerequisite Courses:
Course 1235W Introduction to VoIP/SIP or equivalent knowledge Course 1236F Overview-Engineering (1.5-day Blended Learning)
Course 1238Z Fundamentals of CCS7-AIN-LNP (2-day Blended Learning) with an 60% pass mark, or equivalent knowledge with an 60% pass mark in the assessment pre-test 1239J
Course 1240Z C15 System Translations (4-day Blended Learning) with an 60% pass mark, or equivalent knowledge with an 60% pass mark in the assessment pre-test 1210J
Course Length and Delivery Method: 24 hours Leader Led
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
0297A C15 ISDN PRI OA&M
Course 0297A provides the skills required to perform operations, administration, and maintenance activities on the ISDN Primary Rate Interface (PR) in the C15 system. This course includes lecture and hands-on activities. Course 0297A is intended for anyone responsible for maintenance or translations on the C15.
Intended Audience:
Telephone company personnel responsible for engineering, maintaining, and implementing ISDN functionality on the C15
Internal Nortel personnel responsible for supporting ISDN services on the C15 Objectives:
Upon completion of this course you will be able to:
Define ISDN PRI, identify its capabilities, and explain how it works Identify the ISDN PRI hardware architecture
Identify the ISDN PRI hardware components including the Port Module, PRI Span Line, and Packet Handling Interface
Identify the National ISDN terms associated with customer premises equipment Perform switch maintenance tests using appropriate Operations, Administration,
Maintenance, Provisioning (OAMP) programs Configure ISDN PRI interfaces
Demonstrate how to modify and delete an ISDN PRI interface Identify how Bearer Capabilities are used in ISDN call routing
Demonstrate how to assign bearer and PRI routes for ISDN call routing Demonstrate how to establish a B-channel for packet processing
Identify what drives call processing for ISDN PRI Identify operational measurements for ISDN PRI
Demonstrate the use of an ISDN test set to verify bearer capabilities and functionality of an ISDN interface
Prerequisite Skills: Prerequisite Courses:
Course 0290A C15 System Maintenance Course Length and Delivery Method: 24 hours Leader Led
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
0299A C15 Centrex
Course 0299A provides instruction on how to implement Centrex features in the C15.
Course content will include both configuring the C15 for TDM lines and VoIP lines, as well as setting up telephones. This course includes lecture and hands-on activities. The hands-on activities include configuring VoIP phones and making test calls to verify that translations data fill and telephone configurations are correct.
Intended Audience:
Course 0299A is intended for anyone responsible for configuring Centrex on the C15. Objectives:
Upon completion of this course you will be able to:
Explain the functions and use of the C15 MDC system and station features Describe the interactions of various system and stations features
Define Centrex groups
Configure Centrex lines, both TDM and VoIP
Participate in effective hands-on feature and terminal demonstrations
Effectively analyze customer needs in order to provide the appropriate MDC feature information for configuring Centrex groups and lines
Prerequisite Skills: Prerequisite Courses:
Course 0293A C15 System Translations Course Length and Delivery Method: 18 hours Leader Led
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
1235W - Introduction to VoIP and SIP
Course 1235W is an interactive self-paced course with mentor help desk support and 24/7 technical support. Course 1235W covers the fundamental aspects of VoIP and SIP. This course provides the learner with foundational prerequisite VoIP and SIP knowledge. Intended Audience:
Technicians, network professionals and managerial staff, and anyone who requires a basic understanding of VoIP and SIP.
Objectives:
This course provides the learner with foundational prerequisite VoIP and SIP knowledge. Prerequisite Skills:
Prerequisite Courses:
Course Length and Delivery Method: 4 hours self paced
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
1236F C15 Overview/Engineering
Course 1236F is delivered via the Internet as Live Online Centra classroom sessions (Facilitated eLearning). The learner is provided with a comprehensive overview of the C15 system including how the C15 fits into the network. Other topics include the C15 hardware and software architecture, input/output system, password security, documentation, as well as the available services and features. Course 1236F consists of two approximately 4-hour Live Online Centra classroom sessions (Facilitated eLearning).
Intended Audience:
1236F is intended for those personnel who require general Overview/Engineering knowledge of the C15.
Objectives:
Upon completion of this course you will be able to:
Demonstrate a general knowledge of the capabilities, functions, and equipment characteristics of the C15
Determine the equipment needed in the C15 office depending on line and trunk requirements
List features and services available on the C15 Explain C15 password security options
Describe the input/output system of the C15, including accessing OAMP programs Prerequisite Skills:
A basic understanding of basic telephony including digital concepts, and a basic
understanding of Data Networking including Voice over the Internet (VoIP) is helpful but not absolutely necessary.
Prerequisite Courses:
Course Length and Delivery Method: 8 hours Self-Paced
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
1237F C15 Line Administration
Course 1237F is delivered via the Internet as a Live Online Centra classroom session
(Facilitated eLearning). Course 1237F covers the steps for configuring subscriber lines, TDM and VoIP, as well as basic information for configuring VoIP phones. Topics include logging into the C15, loading programs, entering commands, using the documentation, and
interpreting output messages. Course 1237F is intended for anyone responsible performing administrative tasks on subscriber lines in the C15.
Intended Audience:
Line administration and managerial staff requiring an understanding of the steps for
configuring subscriber lines, TDM and VoIP, as well as basic information for configuring VoIP phones.
Objectives:
Upon completion of this course you will be able to: Configure subscriber lines
Understand basic TDM and VoIP aspects Configure VoIP phones.
Prerequisite Skills:
A basic understanding of basic telephony including digital concepts, and a basic
understanding of Data Networking including Voice over the Internet (VoIP) is helpful but not absolutely necessary.
Prerequisite Courses:
Course Length and Delivery Method: 3 hours Self-Paced
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
1238Z - Fundamentals of CCS7/AIN/LNP
Delivered via the Internet, course 1238Z is delivered as a Blended class. It combines self- paced content with two (2) Live Online Centra classroom sessions (Facilitated eLearning). In Course 1238Z, you will learn the fundamental aspects of CCS7, AIN, and LNP. This is a pre- requisite course for the System Translation course 1240Z. Course 1238Z consists of
approximately 8 hours of self-paced Web eLearning and two 2-hour Live Online Centra classroom sessions (Facilitated eLearning). Completion of this course allows learners to demonstrate their knowledge of the 1240Z prerequisites with respect to CCS7/AIN/LNP. A minimum score of 60% is required to pass the post-assessment test prior to enrollment in course 1240Z.
Intended Audience:
Course 1238Z is Intended for those personnel responsible for provisioning or maintaining a CCS7/AIN/LNP Service Switching Point, and for those learners wishing to enroll in 1240Z C15 Translations. Students who pass 1238Z with 60% or more can enroll in 1240Z. Objectives:
Upon completion of this course you will be able to:
Identify the purpose, functions, and components of the Common Channel Signaling 7 (CCS7) Network
Identify CCS7 protocol
Identify the purpose and functions of signaling units in CCS7 protocol
Identify the purpose and functions of network addressing, point code routing, subsystem routing, and global title translations
Identify the signaling network management functions of the Message Transfer Part (MTP)
Identify the signaling network management functions of the Signaling Connection Control Part (SCCP)
Identify the trunk signaling functions of the ISDN User Part (ISUP) in CCS7 protocol Identify the function of the Transaction Capability Application Part (TCAP) in CCS7
protocol
Explain AIN functions, capabilities and architecture
Describe how AIN uses TCAP messages (query, response, conversation, abort and unidirectional) to communicate with the SCP
Describe AIN call processing concepts (Basic Call Model BCM, Trigger Detection Points TDP, Trigger Types and call processing sequence
Explain why Local Number Portability was developed and how it impacts the key industry service providers
Explain how LNP fundamentally changes the signaling and routing of local calls Explain the function of the Location Routing Number
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134 Identify the role of each LNP switch
Identify modifications to ISUP messages Describe the basic LNP call walkthrough Prerequisite Skills:
A basic understanding of basic telephony including digital concepts, and a basic
understanding of Data Networking including Voice over the Internet (VoIP) is helpful but not absolutely necessary.
Prerequisite Courses:
Course Length and Delivery Method: 8 hours Self-Paced and 4 hours of Leader Led
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
1240Z C15 System Translations
Delivered via the Internet, course 1240Z is delivered as a Blended class. It combines self- paced content with two (2) Live Online Centra classroom sessions (Facilitated eLearning). In Course 1240Z, the student will learn the fundamental aspects of C15 translations, including tracing and modifying data for intra-office calls (TDM and SIP), inter-office outgoing calls including equal access (ISUP and SIP), inter-office incoming calls (ISUP and SIP), inter- office tandem calls including equal access (ISUP and SIP), as well as configuring CLASS and AIN/LNP. Course 1240Z consists of approximately 20 hours of self-paced Web eLearning and two 2-hour Live Online Centra classroom sessions (Facilitated eLearning). Completion of this course allows learners to demonstrate their knowledge of the 0293A prerequisites with respect to C15 translations. A minimum score of 60% is required to pass the post-
assessment test prior to enrollment in course 0293A. Intended Audience:
Course 1240Z is intended for anyone responsible for completing any portion of the initial input data and switching personnel responsible for office translations on the C15.
Completion of this course allows learners to demonstrate their knowledge of the 0293A prerequisites with respect to C15 translations.
Objectives:
After completing this course, the student will understand the theory relating to: Add, modify, and query all the databases and translators for:
o Intra-office calls (TDM and SIP)
o Inter-office outgoing calls including Equal Access (EQA) (ISUP and SIP) o Inter-office incoming calls including Equal Access (EQA) (ISUP and SIP) o Inter-office tandem calls including Equal Access (EQA) (ISUP and SIP) Process for configuring CLASS in a C15 office
Process for configuring AIN/LNP in a CS 1500 office Prerequisite Skills:
A basic understanding of basic telephony including digital conceptsCourse
Prerequisite Courses:
1235W Introduction to VoIP/SIP or equivalent knowledge
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
Course 1238Z Fundamentals of CCS7-AIN-LNP (2-day Blended Learning) with an 60% pass mark, or equivalent knowledge with an 60% pass mark in the assessment pre-test 1239J
Course Length and Delivery Method: 20 hours Self-Paced and 4 hours of Leader Led
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
SC310 Safari C3 Basic Overview
Course Description:
This course provides the students with a basic understanding of the Safari C3 product, hardware and software architecture.
Intended Audience:
Personnel responsible for operating and maintaining a SafariC3. Key Topics:
Safari C3 Product Overview Safari C3 Hardware Overview Safari C3 Software Overview Objectives:
On successful completion the student will be able to: Describe the major features of Safari C3 Describe the Class 5 features of Safari C3
Describe the various packet cable components that reside in the Safari C3 Describe where Safari C3 fits within the cable packet environment
Describe the hardware components of the Safari C3 Describe the functionality of each card in the shelf
Describe the power and cooling requirements of the Safari C3 Describe the various components of the Safari C3 software Describe where the Safari C3 software resides
Describe the Safari C3 initialization process
Describe how various cards are used for call flow through the shelf Prerequisite Skills:
Knowledge and basic understanding of IP technology. Prerequisite Courses:
None
Course Length and Delivery Method: 2 hours self paced
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134
SC311 Safari C3 SafariView and CLI Overview
Course Description:
This course provides the students with the basic information needed to understand the SafariView User Interface and CLI command structures.
Intended Audience:
Personnel responsible for operating and maintaining a SafariC3. Key Topics:
Safari C3 Overview Objectives:
On successful completion the student will be able to: Access Safari C3 using Telnet
Display help text using various commands Describe CLI functionality
Understand CLI commands used to perform initial shelf provisioning Add and manage CLI user accounts
Describe how SafariView fits within the overall OSS architecture Describe SafariView features and functionality
Describe SafariView server and client hardware requirements Describe SafariView server and client interaction with Safari C3 Configure SafariView user accounts
Prerequisite Skills:
Knowledge and basic understanding of IP technology. Prerequisite Courses:
None
Course Length and Delivery Method: 2 hours self paced
Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx. For questions or comments regarding GENBAND Training, email [email protected] or call 972-461-4134