Action
Actividad Diaria ADD NAMED USER ADD TECHNOLOGY ADMIN SELF SERVICE
ADMINISTRATE ALOM CONSOLE ADMINISTRATION
APPLICATION EXECUTE AQM TOP 10
AQM TOP 10_v800 sql Assign a specialist to a case Assign Permission
ASSIGN PERMITS FOR CATEGORY ASSOCIATE COMPANY USER Associate components to an item ASSOCIATE GROUP CATEGORY Associate incidents to problems ASSOCIATE PROFILE GROUP USER ASSOCIATE SCRIPT CATEGORY ASSOCIATE SOLUTION CATEGORY ASSOCIATE SOLUTIONS
ASSOCIATE SPECIALIST USER ASSOCIATE THIRD - COMPANY ASSOCIATE USER COMPANY ATTACH FILES
Autorizaciones
Borrar Campos Adicionales Borrar Categoria Borrar Estados Borrar proyecto Borrar Reglas Borrar Tipos Build Chart Cancel Case Change Configuration Change Password Close Change
Close Incident Close Problem Close Service call
COMPUTER'S CERTIFICATE
Configure Additional Data for each PC Environment CONFIGURE THE APPLICATION PARAMETERS Consolidado Grupo
Consolidado Impresoras Consolidado Usuarios
Convert registered cases into changes Convert registered cases into incidents Convert registered cases into problems Crear Articulo
Crear Campos Adicionales Crear Categoria
Crear Proyecto Crear Reglas Crear Tipos
CREATE FOLDERS
CREATE ADDITIONAL FEATURES CREATE AND MODIFY STATUS CREATE AUDITS CREATE CI CREATE CONTRATC CREATE GROUP CREATE MAINTENANCE CREATE MONITOR Create network diagram Create Policies
CREATE PROVIDER CREATE REPORTE CREATE SCHEDULE Create segment diagram Create Traffic graphic Create User Create WorkGroup DB settings DELETE ACTION DELETE AFS Delete Alarm
DELETE AUDITS DELETE CATALOG DELETE CATEGORY
DELETE CHANGES STATUS DELETE CI
DELETE CONTRACT DELETE FILE
DELETE GROUP
DELETE INCIDENT STATUS DELETE INVOICE
DELETE LICENSE DELETE MAIL SETUP DELETE MONITOR Delete Monitor rule DELETE NAMED USER DELETE NEWS
DELETE OPERATING SYSTEM Delete Permission Delete Policies DELETE POLLER DELETE PROCEDURE DELETE PROJECT DELETE PROJECTS
DELETE PROVIDER - COMPANY DELETE QUESTION Delete record DELETE REPORT DELETE REPORTS DELETE RULE DELETE SCRIPT DELETE SOLUTION DELETE SURVEY DELETE TASK
DELETE TASK STATUS DELETE TEMPLATE DELETE TEMPLATE MAIL Delete User
Delete WorkGroup Delete Workstation DESIGN REPORT
DISABLE PAGING CHANGES DISABLE PAGING INCIDENTS DISABLE PAGING PRECASES DISABLE PAGING PROBLEMS DISABLE PAGING SERVICE CALLS DISTRIBUTE REPORT
EDIT FOLDERS EDIT ACTIONS
EDIT ADDITIONAL FEATURES EDIT AFS EDIT APPLICATION EDIT AUDITS EDIT BANNERS EDIT BUDGET EDIT CATALOG EDIT CATEGORIES EDIT CHANGE
EDIT CHANGES STATUS EDIT CI
EDIT COMPANY EDIT CONSOLIDATION EDIT CONTRACT EDIT CONTRATC
EDIT GENERAL PARAMETERS EDIT GROUP
EDIT GROUPS EDIT INCIDENT
EDIT INCIDENTS STATUS EDIT INTERFACE SETUP EDIT INVOICE
EDIT LICENSE EDIT MAIL
EDIT MAIL SETUP EDIT MONITOR Edit monitor rule EDIT NEWS EDIT OLA
EDIT OPERATING SYSTEM Edit permissions levels Edit Policies
EDIT POLLER
EDIT PRIORITY MATRIX EDIT PROBLEM
EDIT PROBLEMS STATUS EDIT PROCEDURE
EDIT PROJECT
EDIT PROVIDERS - COMPANIES EDIT QUESTION
Edit record EDIT REPORT EDIT SCRIPTS EDIT SERVICE
EDIT SERVICE REQUEST EDIT SERVICES
EDIT SLA
EDIT SOLUTION EDIT SURVEYS EDIT TASK STATUS EDIT TASKS
EDIT TEMPLATE MAIL EDIT TEMPLATES EDIT UC
Edit User
Edit WorkGroup
Edit Workstation Profile
EDIT WORKSTATION'S PROFILE Editar Articulo Editar Categoria Editar Estados Editar Proyecto Editar Reglas Editar Tipos
ENABLES AND DISABLES SOLUTIONS Execute actions
EXECUTE COMMAND Execute PCBrowser EXPORT
EXPORT AND IMPORT OF CIs FOR UPDATE EXPORT INFORMATION
Filter by Product General
Generate a case report GET FILE Historial Usuario Insert record LIST FOLDERS LIST AFS LIST CATALOG LIST GROUPS LIST NAMED USERS LIST PROJECT
LOAD REMOTE CONTROL MANAGE CONFIGURATION MANAGE DEVICES
MANAGE POLICIES MANAGE SCHEDULES Management SNMP Device Modify Change Description Modify Incident Description Modify Problem Description Modify ServiceCall Description Move among cases
NAMED USERS PAGE NEW ACTION NEW APPLICATION NEW BANNER NEW CATALOG NEW CATEGORY New Change
NEW CHANGE STATUS NEW COMPANY NEW CONTRACT NEW GROUP New Incident NEW INVOICE NEW MAIL SETUP New monitor rule NEW NEWS NEW OLA
NEW OPERATING SYSTEM New Problem
NEW PROBLEM STATUS NEW PROCEDURE NEW PROJECT
NEW PROVIDER - COMPANY NEW QUESTION
NEW SCRIPT NEW SERVICE
NEW SERVICE REQUEST NEW SERVICES
NEW SLA New solution
NEW SUBNODE CATEGORY NEW SURVEY
NEW TASK
NEW TASK STATUS NEW TEMPLATE NEW TEMPLATE MAIL New trap rule
NEW USER
NOTIFICATION UPDATE OPERATE ALOM CONSOLE PARAMETERS SETTING Pc Deattach
Policy Publication Print
Print case report
PROGRAM MAINTENANCE Protect Policies
R. ADMIN SEND ALARM BY E-MAIL R. Admin Send Alert message RE-OPEN AN INCIDENT reassign case
REASSIGN CASES Refresh
Register when an item has been attended Reglas Impresoras
Reglas Usuarios
REMOTE CONTROL WITHOUT AUTHORIZATION Remove shared resources
Restart WorkStation RUN AS ACCOUNTS RUN REPORT SAVE
SAVE CONFIGURATION SERVER MAIL Schedule Create Schedule Modify Search items Search PC SEARCH STATIONS SEARCH UPDATE SEND ALARM BY MAIL Send case via e-mail Shut down alarms Start chat
Superuser
SYNCHRONIZE CLOCK
Take remote control in full mode Take remote control in visual mode Top 10 aqm
UNASSOCIATE COMPANY USER UNASSOCIATE GROUP CATEGORY Unassociate incidents from a problem UNASSOCIATE PROFILE GROUP USER UNASSOCIATE SCRIPT CATEGORY unassociate SLA
UNASSOCIATE SOLUTION CATEGORY Unassociate solutions
UNASSOCIATE SPECIALIST USER UNASSOCIATE THIRD - COMPANY UNASSOCIATE USER COMPANY UNATTACHED FILES
UNJOIN USER UPLOAD FILES AFS Ver Configuracion Ver Impresoras Ver Servidores Ver Usuarios
VIEW FOLDERS DETAILS View a case devices View a customer's cases VIEW ACTIONS
View Additional data Page VIEW ADDITIONAL FEATURES VIEW AFS
View alarms
VIEW ALARMS PAGE View all comments View all users' cases
VIEW APPLICATION DETAIL VIEW ASSOCIATED SOLUTIONS View attached files
VIEW AUDITS VIEW BANNERS View case History VIEW CATALOG VIEW CATEGORIES View changes View closed cases View comments VIEW COMPANIES
View Complete Software Page VIEW CONFIGURATION ITEMS VIEW CONFIGURATIONS VIEW CONTRACT DETAIL VIEW CONTRACTS VIEW CONTRATCS
VIEW COUNTABLE SUPPORTS VIEW DEPRECIATION AND COSTS VIEW DETAILS CHANGES
VIEW DETAILS INCIDENTS VIEW DETAILS PROBLEMS
VIEW DETAILS SERVICE REQUESTS VIEW DEVICES
VIEW GROUPS View Hardware Page View Incidents
VIEW INTERFACE SETUP VIEW INVOICE DETAIL VIEW INVOICES View Invoices page View items times VIEW LICENSE DETAIL VIEW LICENSES View licensing
VIEW LOCATION OF CI VIEW LOG
View Logical Disks Page VIEW MAIL
VIEW MAIL SETUP VIEW MAINTENANCE View Mapped Units Page View Memory Page View monitor rule View Monitors View my cases
View my group's cases VIEW MY GROUPS CHANGES VIEW MY GROUPS INCIDENTS VIEW MY GROUPS PROBLEMS
VIEW MY GROUPS SERVICE REQUESTS VIEW MY PROJECTS CHANGES
VIEW MY PROJECTS INCIDENTS VIEW MY PROJECTS PROBLEMS
VIEW MY PROJECTS SERVICE REQUESTS VIEW NAMED USERS PAGE
VIEW NEWS
VIEW OPERATING SYSTEM DETAIL View Operating System Page VIEW OS PAGE
View other users' info View Printers Page View Problems
VIEW PROCEDURES AND TASKS View Processor Page
VIEW PROJECT VIEW PROJECTS
VIEW PROVIDERS View registered cases VIEW REPORTS
VIEW REPORTS BY USER VIEW REPORTS DETAILS VIEW RULES
View Scheduled tasks page VIEW SCHEDULES
VIEW SERVICE CATALOG PAGE VIEW SERVICE REQUESTS VIEW SERVICES
View Services Page VIEW SLAS/OLAS/UCS View Software Page
View Software Serials Page VIEW SOLUTIONS
View Startup Commands Page VIEW STATES
VIEW STATION DETAIL VIEW STATIONS VIEW SUMMARY
VIEW SURVEY RESULTS FOR ITEM VIEW SURVEYS
View system log View tasks
VIEW TEMPLATES
View third-parties' details VIEW TICKETS
View trap rule View traps
VIEW UPDATE DETAIL VIEW USER COMPANY View user's details View users annotations Write comments