Composición y actividades de instancias que participaron en la operación del

in India report that they trust their organization’s executives. This is the highest percentage globally. Similarly, 8 in 10 Indian employees (82%) trust their immediate managers.

Conclusion

Engaging employees is one of the top five most important challenges for management, accord- ing to a survey of 656 chief executive officers (CEOs) from countries around the world (Wah 1999). Employee engagement has become a hot topic in recent years among consulting firms and in the popular business press. Employee engagement is defined as “the extent to which em- ployees commit to something or someone in their organization, how hard they work and how long they stay as a result of that commitment.” Models of employee engagement help in under- standing the factors, which have an influence on employee engagement and can predict it, and

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also to identify the consequences of the phenomenon. Various consultants, researchers, academi- cians and organizations have studies several factors and their impact on employee engagement. These studies are of great interest who pursue research on employee engagement and who want to enhance employee engagement in their respective organizations/institutions. The objective of this paper is to examine the current state of knowledge about engagement at work through a re- view of the literature. The authors through this paper offer a comprehensive review of the empir- ical findings that are available to date.

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Re-Branding and Managing Conflicts among Academic Staff of