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DE LAS CONCESIONES Y PERMISOS PARA LA PRESTACIÓN DEL SERVICIO PÚBLICO DE TRANSPORTE DE PASAJEROS, CARGA Y

As you use the preceding steps, you will begin to uncover the underlying issues and subparts that are causing problems. When you discover an underlying issue, a little light comes on in your head. Your emotions , such as relief or joy, tell you that you have made an important insight.

What are underlying causes like? At this point you still may not know what you

are looking for. You may not know what I mean when I say search for underlying issues or for underlying parts of yourself.

Underlying causes include important values, beliefs, and belief systems. These mental systems are the source of our personality, motivation, and daily habits--they remain partially hidden or "unconscious." They produce the thoughts and emotions you have been exploring up to this point. By following the river of thoughts and emotions upstream, you can find their source--the underlying mental structures.

Characteristics of these deeper structures. These mental, cognitive systems

will be discussed in more depth in later chapters. However, for now, remember that you can tell when you have found them by looking for issues, beliefs, conflicts, expectations, assumptions, values, goals, plans, etc. that have some of the following characteristics.

● More general and abstract. Example: Who is in control in overall [more general] versus who gets their way right now [more specific].

● Apply to a wide range of situations. Example: The person is usually late, not late just this one time.

● Related to major life themes, life roles, or life areas. Examples: "Living the good life," "Being an honest and ethical person," or related to career, family, health.

● Related to major commitments or decisions. Examples: Marriage, family, owning a house, an organization, or a career.

● Important to your identity--your self-image or self-esteem.

As you use the methods in step 4 to make connections between emotions and underlying thoughts, go one step further--keep looking at the big picture. What are the more global, bigger issues or parts of yourself that are attached to these specific thoughts that keep popping up? Some of the following questions can help.

(1) What do the causal, surface thoughts have in common?

In what way are thoughts preceding the problem alike?

How are they different from thoughts that seem to reduce the problem? Notice the content of the thoughts and the underlying issues.

One client came in for serious episodes of depression. She said that her biggest problem was loneliness. She made a lot of statements like those that follow. What common themes do these statements have?

"I'm always doing favors for my friends; but when I ask them for a favor, they always have some excuse." "I study harder than almost anyone I know, but I only make average grades." "I did everything I could to please my boyfriend; but in the end he said I was too needy."

One theme was a theme of rejection, or more broadly a theme of failure--"I try so hard, but in the end I fail." Since this theme occurred across most of her life areas, it is no wonder that she often felt severely depressed. Changing her expectations and getting more control of her life--one area at a time and in general--were strategies that helped her overcome her depression.

(2) Ask yourself, "WHY?" or 'WHAT AM I ASSUMING?" These probing

questions are often a direct pipeline to underlying assumptions and beliefs. When I ask, "Why?" I don't mean that you should give an explanation following the rules of logic. I mean it in the same sense that you would ask a five-year-old child, "Why did you hit your brother?" You want to learn about the child's underlying reasoning and motives. Maybe the child says that his brother took his toy, and therefore he hit him. He assumes that hitting is a proper response to the

taking of toys. These underlying assumptions are often the problem.

(3) What common THEMES recur across different situations? A client was

feeling very unhappy about her relationship with her fiancé, but she could not figure out why. She said she had begun to notice an increased feeling of "distance." I suggested that she might really mean "mild anger" by the word distance, and she agreed. I asked her to think of some situations where she felt the most distance.

First, she described several situations where she had stated her opinion and he had responded by either disagreeing, making fun of it, or acting as if it were unimportant. In turn she usually felt hurt or inadequate. Inside, she questioned her own intelligence and judgment. This was an important issue in itself, but it was not the end.

She also felt distance in other situations where he seemed to out talk her to get his way. When they disagreed about something really important to him, he tended to become domineering and pay little attention to what she wanted. His domination and her nonassertiveness were the themes that seemed common to all of the situations where she felt distance. He seemed to give much higher priority to his own beliefs and wants than he did to hers. Frequently, she gave a higher priority to his beliefs and wants as well!

Once we identified the problem, we could focus on the parts of her and him that led to his domineering behavior and her nonassertive behavior. For example, she had a part of her that almost always played the role of a "nice, obedient girl" who would always try to please other people and make them happy--even at great cost to her own happiness. She believed that she needed to play this role to be accepted by her parents and friends. Her inner observer explored her "nice, obedient girl" beliefs. Once she understood how these beliefs allowed her to be manipulated, she chose new, more assertive beliefs.

When she found herself falling back into the obedience role, she reminded herself that she could be both nice and assertive. "I love my partner and want to support his happiness; but I am the one responsible for my own happiness, and I love myself enough to take good care of myself. That is more important than being obedient and worrying about what others think all the time."