7.1 (D) If you could start your business again as you did in the year ..., what would you do differently? (also important: concreteness, evidence of learning)
7.2 Business environment: In the following we would like to know, what you think of your business environment.
Use answer sheet A and record each answer. Explain what the numbers 1 to 5 mean on the answer sheet.7.2.1 simplicity/complexity 7.2.2 hostility & friendliness 7.2.3 stability & predictability 7.2.4 controllability
7.2.5 phase in business cycle
7.3 (D) What do you think is your main advantage in the market in comparison to your competitors? (important here: concreteness, answered to the point, how strong an ad-vantage)
7.4 Imagine you had a friend who wanted to open a business just like yours. What would you advise your friend? Should he put money in a business like yours, or should he not?
8. Success
Before starting: assure the subject of confidentiality!!
Show various answer scales8.1 (F) Has the number of customers from 1998 to 1999 increased, decreased, or did it stay the same? Compared to the previous year, has the number of your customers in-creased or dein-creased? (%; same procedure for the comparison of 1999 to 2000.)
Show various answer scales8.2 (F) Have the sales from 1998 to 1999 increased, decreased, or did they stay the same? Compared to the previous year, has the amount of sold goods increased or de-creased? (%; same procedure for the comparison of 1999 to 2000.)
Show various answer scales8.3 (F) Has your profit from 1998 to 1999 increased, decreased, or did it stay the same?
Compared to the previous year, has your profit increased or decreased? (%; same procedure for the comparison of 1999 to 2000.)
8.4 (F) Has your profit increased or decreased during the last 3 years? (%)
8.5 (F) How much of your profit do you monthly take out of your business for yourself?
(%)
8.6 (F) Have you ever applied for a loan or asked family members or friends for a loan?
if "no", go to 8.7
8.6.0 (F) Did you get a loan? if "no", go to 8.7 8.6.1-8.6.6
(F) Who gave you the loan?
(F) How big was your loan? (note down each loan separately)
8.6.7 (F) In what year did you get your loan? (note down each loan separately)
Now show answer sheet B.8.7 (F) In all, how is the success of your business distributed in time
Now show answer sheet C.8.8 (F) Do others say you are
8.9 (F) How successful are you as a business owner compared to your competitors?
8.10 (F) How satisfied are you with your work as a business owner? (......☺) 8.11 (F) How satisfied are you with your current income? (......☺)
8.12 (F) Please indicate which of the following two statements applies most to you. (busi-ness owner A & B)
8.13 (D) During the last year, did you ask somebody to help you out with money for your business?
8.14.1 (D) During the last year, could you always pay your employees the usual money or did you have to reduce it, delay it, or could you sometimes not pay? if "no", got to 8.15
8.14.2 (F) How often did that happen?
8.14.3 (F) Did that also happen in 1998 or was it more frequently last year, in 1999?
8.15.1 (F) Do you have to pay more or less for supplies than last year? if "equal" or
"less", got to 8.16
8.15.2 (F) Can you increase the prices accordingly as you have to pay more for the supplies
now show answer sheet D8.15.3 (F) Does your price increases lag behind of that of your suppliers? Please indicate in what way.
8.16 (F) Can you buy more or less for yourself this year in terms of food and other prod-ucts compared to last year?
8.17.1 (F) Do you rent out rooms in your house? if "no", got to 8.18 8.17.2 (F) Did you take on new tenants during the last year?
8.18 (F) Have you got electricity?
8.19 (F) Have you got a phone line?
8.20 (F) Are you in a business directory (e.g. Bold Ads Business Directory or Directory Publishers)?
When you think of last year's sales:
8.21.1 (F) How many months did you have average sales?
8.21.2 (F) What is the sales level (Z$) in months of average sales?
8.21.3 (F) How many months did you have low sales?
8.21.4 (F) What is the sales level (Z$) in months of low sales?
8.21.5 (F) How many months did you have high sales?
8.21.6 (F) What is the sales level (Z$) in months of high sales?
When you think of last week (if it is more appropriate to the subject, use last month and divide numbers by four when rating!!):
8.22.1 (F) What were your sales (Z$) during the past week/month?
8.22.2 (F) What were your expenses (Z$) during the past week/month?
8.22.3 (F) How much profit (Z$) did you make past week/month?
8.22.4 (F) Was the past week a good, a bad, or an average week?
8.23 (F) Have you got a business card?
8.24.1 (D) How do you do your book-keeping to know how much profit you make?
8.24.2 (D) What experiences and qualifications do you have (has the person who does your book-keeping) in book-keeping?
8.25.1 (F) Do you own the land you operate your business from?
8.25.2 (F) Do you own any other land?
8.26.1 (F) How much money did you spend altogether on equipment (tools, machinery, vehicles, computers, furniture etc.)?
8.26.2 (F) If you sold that today, how much would it be worth?
8.26.3 (F) If you bought that today, how much would you have to pay for it?
8.27 (F) How much do you pay all in all to your workers/ employees every month?
8.28 (F) How much did you pay in all for your supplies last month?
8.29.2 (F) Do you use your personal bank account for business, too?
8.29.3 (F) Do you have a bank account only for your business?
9. Vignettes
9.1 (D) What would happen if somebody would pay you good money to take over your firm and would make you the manager of the firm. You would have the same income as now. Would you accept it? Why? (also important: autonomy orientation)
9.2.1 (D) Pretend you have a friend who owns an informal business (explain: no tax, not registered). He is thinking of making it formal. That is he will be registered, pay tax, and will get a sale's tax number. What should he do?
9.2.2 (D) What would you say are the advantages and disadvantages (positive and negative points) of registration. (repeat once: Any further advantages or disadvantages?) 9.2.3 (D) What are the two most important reasons for businesses not to register?
9.3.1 (F) Are you registered? Do you pay tax?
if "yes", got to 9.3.2 if "no", got to 9.3.3
9.3.2 (F) When did you become registered?
9.3.3 (F) Why don't you become registered?
9.4 (F) ZVT Intelligence Test (short version)
"Now we would like to do a little quiz or puzzle. Do you mind participating?"
Show the sheet with the two exercises. "In this field (point to exercise one) you should connect the numbers in the correct order like you would count. 1, 2, 3, 4, etc.
You should start at the "1" with your pen (demonstrate with the finger) and draw a line to number "2", then to number "3", from "3" to "4" and so forth. The next num-ber can always be reaches by a straight or diagonal line and is immediately
neighbouring. The lines might also cross each other (show at the numbers 7,8,9, and 10).
The test is not about the beauty of your lines. What counts is speed. You should be as quick as possible under circumstances of highest demand. For that, you should first sit down comfortably. In order not to cover the numbers you should hold the pen at the far end. Now let's try exercise 1. When I tell you to, you start with number one and connect the numbers just a you count and as quickly as possible.
"Let’s start!"
Check whether the instructions have been understood (explain again if not): "This should get a bit better. Please sit down comfortably and try to find a position that al-lows you to be even faster. Let's try it again with exercise 2."
"Let’s start!"
"Now we want to do the same test with more numbers. If you make a mistake, cor-rect it very quickly. Remember this is about being fast." Now give out test matrices A-D. Time measurement begins when the participant draws the first line and ends when number 90 is reached. Take down the times for the single matrices on the exer-cise and protocol sheet. There should be no breaks between the test matrices.
10. Modernism
10.1 (F) If you were to meet a person who lives in another country a long way off, could you understand his way of thinking? (Y/N)
10.2 (F) Do you think a man can be truly good without having any religion at all? (Y/N) 10.3 (F) Do you belong to any organisation such as e.g., social clubs, unions, church
ganisations, political groups, or other groups? If Yes, what are the names of all or-ganisations you belong to.
10.4 (F) If there were no kinds of obstacles, how much schooling (in years) do you think children of people like yourself should have?
10.5 (F) Would you tell me, what are the biggest problems you see facing your country?
10.6 (F) In what country is Moscow?
now show answer sheet E 10.7 (F) Interests10.8 (F) Newspaper information 10.9 (F) New ways of doing things 10.10 (F) Qualification
10.11 (F) Important for future 10.12 (F) Earthquakes
10.13 (F) Doing something about it 10.14 (F) Opinions