Programme leader: Prof. Y.H. Tan Programme description:
The research programme has the following three research areas.
Information Management (IM)
The research of this group focuses on the role of inter-organizational systems (IOS) to enable dynamic network organizations. IOS are information systems (e.g. ERP, CRM etc.) that enable the exchange of information between organizations. In particular, we study how inter-organizational control procedures for IOS can be designed that enable sustainable network organizations. We also develop the design methodology e3-Control, which supports the design process of control procedures.
Furthermore, we investigate online decision making in virtual a network context. In particular, this research focuses on the impact of system characteristics on online
purchase decision making. Systems that are investigated are electronic marketplaces and online stores. This research addresses the impact of particular system characteristics on the successful completion of decision tasks like, for example, the online purchase of a good or service. Moreover, relying on behavioural decision making theories, the research addresses decision support in an organizational context. Characteristics of the system as supportive decision making environment, the decision task and the decision maker(s) are combined into an integrative approach. The scope of this research is not limited to web- based systems but also includes decision making in virtual environments.
Knowledge & Organization (K&O)
The growing importance of knowledge as the main resource for organisations
(particularly also in services industries) has given rise to the need to conduct research on the role of knowledge intensive processes such as learning, networking, problem solving and innovation. We investigate knowledge processes within and between organisations and consequences for organisational support. This research is aimed at developing and testing theories that falls within the so-called ‘Knowledge based view of the Firm”. The research contributes to an international field of research that is relatively new and multi- disciplinary and where the focus has shifted from the formal organisations and ICT support to (physical as well as virtual) informal communities and networks as the unit of analysis. Ongoing research projects addresses knowledge diffusion in inter-organizational networks, such as within the Amsterdam New Media sector, the Dutch construction industry and the development sector; knowledge management within and between organizations, and online knowledge sharing practices, such as e.g. via Virtual Worlds and online communities.
Distribution and Supply Chain Logistics (DSL)
This research mainly focuses on the design and optimisation of inbound and outbound logistics processes for shippers and service providers in the logistics industry. Keywords in this context are supply and demand chain management, third party logistics providers,
Annual Report Faculty of Economics and Business Administration 2008
retail logistics, purchasing, cross-docking, warehousing and container terminals. By Means of qualitative research methods specific needs from logistics operations and supply chains in practice can be identified. To solve those needs and to contribute to scientific research in the field, new design concepts and models will be developed for internal and external logistics processes. We consider the following main research objectives of this programme as relevant from both a theoretical and practical perspective:
• Developing new planning and control concepts for internal logistics processes in distribution and service environments.
• Developing design principles for supply chains that have to deal with natural disasters and other unexpected large events.
• Extending theory on collaboration between manufacturers, logistics service providers and retailers in demand driven supply chains.
• Extending theory on strategic purchasing and e-procurement.
• Developing new general models for multi-item inventory systems with an order- based service level, such as the repair kit problem.
In all our research we have a research method, where we combine qualitative and quantitative empirical research methods with analytical simulation methods and
conceptual modelling. This multi-disciplinary research method is, in particular, relevant for the research on networks. For example, for building networks conceptual modelling and simulation is useful, whereas for evaluative research of existing networks empirical survey or case study is more appropriate.
Annual Report Faculty of Economics and Business Administration 2008
Programme member G1 G2 G3 Total
Professors
Hagdorn-van der Meijden, prof. E. 0.07 0.07 Goor, prof. A.R., van 0.00 0.00 Huysman, prof. M.H. 0.47 0.47
Tan, prof. Y.H. 0.40 0.40
Associate professors
Hooff, dr. B.J., van den 0.44 0.44 Vis, dr. I.F.A. 0.44 0.44 Assistant professors Brohm, dr. R. 0.27 0.27 Feldberg, dr. J.F.M. 0.10 0.10 Leeuw, dr. Ir. S.LJ.M. de 0.13 0.13 Schouten, dr. A.P. 0.40 0.40
Smidt – Destombes, dr.ir. K.S. 0.26 0.26
Soekijad, dr. M. 0.40 0.40 Verhagen, dr. T. 0.40 0.40 Non tenured Kotlarsky, dr. J. 0.09 0.09 Meents, drs. S. 0.00 0.00 PhD students Agterberg, drs. M. 0.23 0.23 Amiryani Araghi, N. 0.23 0.23 Derzsi, drs. Z. 0.70 0.70 Erkelens, drs. R. 0.15 0.15 Ferguson, drs. J.E. 0.70 0.70 Kartseva, drs. V. 0.00 0.00
Land, drs. S.F. van der 0.12 0.12
Moser, drs. C. 0.41 0.41
Richardson, D.A. 0.15 0.15
Annual Report Faculty of Economics and Business Administration 2008 Programme results: Outcome numbers
2008 1. International a. Journals A B Other 1 2 b. Books / Monographs A B Other c. Books, edited A B Other d. Chapters A B Other 2 3 2. Dutch Journals Books Chapters 3. Ph.D. Thesis 1
4. Professional Publications and Products 4
5. Other 6
Total 19
Academic Publications
International
Journals
Bahlmann, M.D. & Huysman, M.H. (2008). The Emergence of a Knowledge-Based View of Clusters and Its Implications for Cluster Governance. The Information Society,
24(5), 304-318. B
Hooff, B.J. van den & Woudstra, L.S.E. (2008). Inside the sourse selection process: Selection criteria for human information sources. Information Processing and
Management, 44(3), 1267-1278.
Nett, B., Huysman, M.H., Rohde, M., Steinfield, C. & Wulf, V. (2008). The Role of ICT in Interfirm Networks and Regional Clusters -Workshop Documentation.
International Reports on Socio-Informatics, 3.
Chapters
Derzsi, Z., Liu, J., Raus, M. & Kipp, A. (2008). eGovernment Project Evaluation: An Integrated Framework. In Proceedings of the 7th International Conference eGov. Torina, Italy: Springer-Verlag. B
Derzsi, Z., Gordijn, J., Tan, Y.H. & Baida, Z.S. (2008). Towards Model-based Assessment of Business-IT Alignment in e-Service Networks from Multiple
Annual Report Faculty of Economics and Business Administration 2008
Perspectives. In Proceedings of European Conference on Information Systems
(ECIS): Galway, Ireland.
Feldberg, J.F.M., Eliëns, A.P.W., Konijn, E.A. & Huysman, M.H. (2008). VU@Second Life: a report on experiences with the development of a (virtual) community of learners. In Conference proceedings of the International Federation for
Information Processing WG 9.5 International Working Conference on Virtuality and Society: Massive Virtual Communities.
Hulstijn, J., Liu, J. & Tan, Y.H. (2008). Delegation of control in administrative
procedures. In R. van der Meyden & L. van der Torre (Eds.), The 9th International
Conference on Deontic Logic in Computer Science 2008 (pp. 81-95). Berlin:
Springer-Verlag. B
Vis, I.F.A. & Kroon, R. (2008). Seriously Ceres. In P. Loannou (Ed.), Intelligent Freight
Transportation (Automation and Control Engineering, 27) (pp. 87-106). Lincoln,
United States: CRC Press, Taylor and Francis group.
PhD theses
Kartseva, V. (2008, mei 28). Designing controls for network organizations: a value-
based approach. VU Vrije Universiteit. Prom./coprom.: prof. dr. Y.H. Tan & prof.
dr. ir. R. Paans.
Professional Publications
Goor, A.R. van & Visser, H.M. (2008). Werken met Logistiek, 5e druk. Groningen: Wolters-Noordhoff.
Leeuw, S.L.J.M. de (2008). Niets is practischer dan goede theorie. Supplement of
Rehabilitation, 38-39.
Meents, S., Verhagen, T., Feldberg, J.F.M. & Hooff, B.J. van den (2008). Explaining
user adoption of virtuel worlds: Towards a multipurpose motivational model.
Research Memorandum (Int. rep. 2008-6). VU Vrije Universiteit. Meents, S. & Verhagen, T. (2008). Investigating the impact of C2C electronic
marketplace quality on trust. RM (Int. rep. 2008-8). Faculteit der Economische
Wetenschappen en Bedrijfskunde.
Other results
Agterberg, L.C.M., Huysman, M.H. & Hooff, B.J. van den (2008, april 01). Leadership
in online knowledge networks: Challenges and coping strategies in a network of practice. Copenhagen, Denmark, International conference on Organizational
learning, knowledge and capabilities.
Huysman, M.H. & Bahlmann, M.D. (2008, september 04). Clusters and vehicles for
entrepreneurial innovation and new idea generation - a critial assessment.
Newcastle, UK, DIME International Workshop.
Huysman, M.H., Soekijad, M. & Walschots, J.A.B. (2008, augustus 01). Congestion at
the floating road, Negotiation in networked innovation. Anaheim, California,
Annual Report Faculty of Economics and Business Administration 2008
Huysman, M.H., Agterberg, L.C.M. & Hooff, B.J. van den (2008, augustus 01).
Leadership in oline networks. Anaheim, California, Academy of Management
Annual Meeting.
Awards
Rukanova, B.D., Stijn, E. van, Hendriksen, H.Z., Baida, Z.S. & Tan, Y.H. (2008). Multi- Level Analysis of Complex IS Change: A Case Study of eCustoms: Outstanding paper award in proceedings of the 21th Bled eConference. Outstanding paper award in proceedings of the 21th Bled eConference: (2008, juni 15 - 2008, juni 18). Vis, I.F.A. (2008). Third Place in the 2008 Outstanding Material Handling and Facility
Logistics Research Paper Award for the following paper: Roodbergen and Vis (2006) A Model for Warehouse Layout. IIE Transactions, Vol. 38.
Annual Report Faculty of Economics and Business Administration 2008