EDUCACIÓN Y EXPERIENCIA: EFECTOS DE LAS PRÁCTICAS DISCURSIVAS

Screen 1

Your department will soon be implementing a new software system. Senior leaders have let you know that as the pilot group, it is important that this initial implementation go smoothly and on schedule. If you do a good job on this project, your reputation will likely improve – this is a significant opportunity. If you do a poor job, your reputation will suffer – this is a significant danger.

Committees are being formed to write policies and procedures that will support the new software implementation, and you will be leading one of them. It is important these committees are effective in their tasks. There will be a manager’s meeting to decide who will serve on which committees. At this meeting you can request certain employees to serve on your committee and/or request that certain employees do not serve on your committee. Each request you make may need to be justified. If you are too choosey about the members of your committee, other managers may become annoyed with you. If you do not choose the best people to serve on your committee, the output of the committee may be compromised. Your employees know the potential members of the committee, and they have sent messages regarding committee makeup. They may have information from the front lines that you do not have.

Before you make your decision you will have the option to consider different types of messages sent by one or two randomly chosen employees. The information they send may be important to make a good decision. Since you hold the authority to make this

decision, you can choose whether or not to be influenced by the recommendations. Your task is to make a good decision with the limited data you have available.

Followers who are able to influence you will be entered into a draw to win a prize worth $100.

INDICATE INTEREST BY ASSIGNING POINTS TO EMPLOYEES AND/OR TYPE OF VOICE

Screen 2 – SAME AS IN-BASKET - DECISION TASK #1

INSTRUCTIONS ON READING OF MESSAGES

Screen 3 - SAME AS IN-BASKET - DECISION TASK #1

INDICATE INTEREST BY SPENDING TIME READING MESSAGES

Screen 4

Leaders were able to click on each of the following lines to access a message*:

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has some information about a possible opportunity that could make the work situation better (THIS IS PROMOTIVE VOICE)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Employee A will help this committee work faster than average. I think adding this person to the committee will keep everyone focused on the task. If we add this person, we will be better off. I think you should add Employee A to the committee.

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has some information about a possible threat that could make the work situation worse (THIS IS PROHIBITIVE VOICE)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Employee B will cause this committee to work slower than average. I think adding this person to the committee will stop people from being focused on the task. If we add this person, we will be worse off. I think you should ensure Employee B is not on the committee.

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has another piece of information about a possible opportunity that could make the work situation better (THIS IS THE SECOND PROMOTIVE VOICE MESSAGE WHEN THE FIRST MESSAGE IS PROMOTIVE ALSO)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Employee C will cause this committee to have well-written policies. I think adding this person to the committee will improve the overall quality of the writing on the finished product. If we add this person, we will be better off. I think you should add Employee C to the committee.

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has another piece of information about a possible threat that could make the work situation worse (THIS IS THE SECOND PROHIBITIVE VOICE MESSAGE WHEN THE FIRST MESSAGE IS PROHIBITIVE ALSO)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Employee D will cause this committee to have poorly written policies. I think adding this person to the committee will lower the overall quality of the writing on the finished product. If we add this person, we will be worse off. I think you should ensure Employee D is not on the committee.

*NOTE: ONLY TWO OPTIONS WERE OFFERED. WHEN THE OPTIONS WERE FROM DIFFERENT FOLLOWERS, THE OPTIONS GIVEN WERE MATCHED BY ISSUE (E.G. OPTIONS 1 AND 2 GO TOGETHER; OPTIONS 3 AND 4 GO

INDICATE DECISION BY ASSIGNING POINTS TO RECOMMENDATIONS BY EMPLOYEES OR NOT

Screen 5

Again you have 100 points to distribute across these options. An option to which you are fully and solely committed should receive 100 points (while the others receive 0 points). An option to which you are not committed at all would receive 0 points, with varying amounts given to options to which there is partial commitment.

You must use your best judgment in deciding whether or not to be swayed by your employee(s). If you decide to request that certain employees are on your committee or not on your committee, you may be asked to justify this decision. The employees who affect your decision may be rewarded by the researchers.

Now it is time to make a decision. You have three options:

____ Request that Employee (A or C) is on your committee as per (HIGH OR LOW LMX EMPLOYEE)

____ Request that Employee (B or D) is not on your committee as per (HIGH OR LOW LMX EMPLOYEE)

____ Do not express a preference for any particular committee members.

6.1.9

In-basket Voice Task #4 (for followers)