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CAPÍTULO 2: ESCUELA, EXPERIENCIA Y RELACIONES ENTRE PARES

2.4. DE LOS “GRUPITOS” A LOS “PARCHES”

2.4.2. TIPO DE RELACIONES DE LAS ESTUDIANTES CON EL ENTORNO JUVENIL

Screen 1

Your department will soon be implementing a new software system. Senior leaders have let you know that as the pilot group, it is important that this initial implementation go smoothly and on schedule. If you do a good job on this project, your reputation will likely improve – this is a significant opportunity. If you do a poor job, your reputation will suffer – this is a significant danger.

You plan on having a weekly meeting with everyone in your department to keep the implementation on track. You have set most of the agenda, but some of your employees have suggested additions. Every item that is on the agenda will take time to cover, so it is important to only put on those items that matter most. You may have to justify to your boss why you added some items and did not add others. Some of your employees have sent messages regarding what they think should be added to the agenda. They may have information from the front lines that you do not have.

Before you make your decision you will have the option to consider different types of messages sent by one or two randomly chosen employees. The information they send may be important to make a good decision. Since you hold the authority to make this decision, you can choose whether or not to be influenced by the recommendations. Your task is to make a good decision with the limited data you have available.

Followers who are able to influence you will be entered into a draw to win a prize worth $100.

INDICATE INTEREST BY ASSIGNING POINTS TO EMPLOYEES AND/OR TYPE OF VOICE

Screen 2 – SAME AS IN-BASKET - DECISION TASK #1

INSTRUCTIONS ON READING OF MESSAGES

Screen 3 - SAME AS IN-BASKET - DECISION TASK #1

INDICATE INTEREST BY SPENDING TIME READING MESSAGES

Screen 4

Leaders were able to click on each of the following lines to access a message*:

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has some information about a possible opportunity that could make the work situation better (THIS IS PROMOTIVE VOICE)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Part of the meeting should be devoted to improvement

opportunities that increase productivity. This would be a time for us to focus on practices that can let us achieve the productivity benefits we expect from this software implementation. If we put this item on the agenda, we can help ourselves to be better off. I think you should put this item on the agenda.

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has some information about a possible threat that could make the work situation worse (THIS IS PROHIBITIVE VOICE)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Part of the meeting should be devoted to possible threats to productivity. This would be a time for us to focus on obstacles that can stop us from achieving the productivity benefits we expect from this implementation. If we put this item on the agenda, we can stop ourselves from being worse off. I think we should put this item on the agenda.

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has another piece of information about a possible opportunity that could make the work situation better (THIS IS THE SECOND PROMOTIVE VOICE MESSAGE WHEN THE FIRST MESSAGE IS PROMOTIVE ALSO)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Part of the meeting should be devoted to improvement

opportunities that increase employee satisfaction. This would be a time for us to focus on practices that can let us achieve the employee satisfaction benefits we expect from this software implementation. If we put this item on the agenda, we can help ourselves to be better off. I think you should put this item on the agenda.

 (NAME OF HIGH OR LOW LMX EMPLOYEE) has another piece of information about a possible threat that could make the work situation worse (THIS IS THE SECOND PROHIBITIVE VOICE MESSAGE WHEN THE FIRST MESSAGE IS PROHIBITIVE ALSO)

If clicked, this was revealed: Message from (NAME OF HIGH OR LOW LMX EMPLOYEE): Part of the meeting should be devoted to possible threats to employee satisfaction. This would be a time for us to focus on obstacles that can stop us from achieving the employee satisfaction benefits we expect from this implementation. If we put this item on the agenda, we can stop ourselves from being worse off. I think we should put this item on the agenda.

*NOTE: ONLY TWO OPTIONS WERE OFFERED. WHEN THE OPTIONS WERE FROM DIFFERENT FOLLOWERS, THE OPTIONS WERE MATCHED BY ISSUE (E.G. OPTIONS 1 AND 2 GO TOGETHER; OPTIONS 3 AND 4 GO TOGETHER)

INDICATE DECISION BY ASSIGNING POINTS TO RECOMMENDATIONS BY EMPLOYEES OR NOT

Again you have 100 points to distribute across these options. An option to which you are fully and solely committed should receive 100 points (while the others receive 0 points). An option to which you are not committed at all would receive 0 points, with varying amounts given to options to which there is partial commitment.

You must use your best judgment in deciding whether or not to be swayed by your employee(s). If you decide to add certain items to the agenda, you may be asked to justify this decision. The employee(s) who affect your decision may be rewarded by the researchers.

Now it is time to make a decision. You have three options:

____ Add to the agenda the time to focus on improvement opportunities (TO PRODUCTIVITY OR EMPLOYEE SATISFACTION) as sent by (HIGH OR LOW LMX EMPLOYEE)

____ Add to the agenda the time to focus on possible threats (TO PRODUCTIVITY OR EMPLOYEE SATISFACTION) as sent by (HIGH OR LOW LMX EMPLOYEE) ____ Do not add any additional items to the agenda

6.1.13 In-basket Voice Task #6 (for followers)