ESTRUCTURA DEL PLAN DE MANEJO AMBIENTAL FASE OPERATIVA

Microsoft Dynamics NAV helps you maximise productivity, increase customer satisfaction and optimise service levels.

Microsoft Dynamics NAV can address the following business needs: financial management, manufacturing, supply chain management, business intelligence, customer relationship management, workspace collaboration, human resources management and project management.

Fully customisable, Microsoft Dynamics NAV enables you to build a solution to meet your specific needs, giving you the freedom to focus on your business. Your company can then be positioned to increase capacity and adapt effectively to market changes without disrupting everyday operations. And at all times, you can count on the backing of Microsoft and your local Microsoft Certified Partner. Microsoft Dynamics NAV is designed for a global market of medium-sized businesses and operational units, with typically between 5 to 500 employees and 2 to 100 users, and USD 1 to 500 million in revenue. Microsoft Dynamics NAV is ideal for companies with complex business processes and a strong need for a vertical focus. Industries include wholesale, manufacturing and business services, in that order, with IT resources that range from super-user to one-person IT staff.

Microsoft Dynamics NAV lets your employees quickly and easily click their way to details on everything from production schedules and inventory levels, to sales orders and marketing campaigns, all in one single secure database. Information entered into the database in one application area is simultaneously available to use in other application areas, so you can optimise your business processes and leverage your corporate knowledge. From financial management and customer relationship management to advanced supply-chain management and workspace collaboration, Microsoft Dynamics NAV brings together an unrivaled array of functionality and features, so you can capture, organise, share and leverage your critical business information across your company, as well as with key partners and customers.

Employee Portal for Microsoft Dynamics NAV

This portal makes it easy for your employees to work with critical business information on your company intranet.

Employees use SharePoint Services – the Microsoft intranet standard – to access real time business information directly from Microsoft Dynamics NAV.

With Employee Portal, your employees use a Web-based interface to:

• Get quick updates of real-time business information such as invoices, customer data and reports • Modify information that is then immediately updated directly in your business system • Access and share business-related Microsoft Office documents

The framework is intuitive and requires minimal programming.

Employee Portal comes with out-of-the-box Microsoft .NET based Web parts and it is easy to configure on the Microsoft Dynamics NAV backend.

Increase productivity

• Provide concurrent access to integrated, updated data: Financial, manufacturing, distribution, analytics and customer

relationship management (CRM) data are continuously added or updated to a security-enhanced, integrated database that provides employees with online access to the accurate information, extensive drill-down capabilities and integration with the Microsoft Office applications they need to process transactions and analyse information efficiently, as well as serve customers faster and more effectively.

• Create a highly efficient work environment: A familiar, Microsoft Office-like interface lets users manage information and

processes without juggling applications, while automated processes and information-tracking capabilities reduce manual data entry and make it easy to accommodate changing workloads and requirements without sacrificing accuracy. By linking key accounting processes across databases, currencies and companies and leveraging multi-language capabilities, your entire organisation can control finances, manage operations, sell products and satisfy customers more efficiently.

• Maximize operational efficiency: Speed routine accounting tasks with automated reversals of journal postings and the

ability to apply partial payments, control mission-critical supply chain processes with alerts and notifications and simplify manufacturing processes with a solution that’s tailored to grow alongside your needs. Powerful XML-based technology and integrated data help streamline your business by ensuring that employees, customers and partners access up-to-date information, helping them to find answers, plan better and handle orders efficiently.

Sharpen your competitive edge

• Understand business trends, opportunities and problems: Integrated applications, flexible data views and powerful, easy-

to-use analytical and reporting tools equip employees and executive decision makers to look at your business from any angle to accurately monitor trends, respond quickly to opportunities and precisely identify problems.

• Open your business 24 hours a day: Depending on security permissions and access rights, customers, vendors and other

partners can seek information, place orders and restock inventory with self-service, Web-based applications that update the system as necessary and extend your business to provide round-the-clock service.

• Improve customer satisfaction: Personalise customer relationships with access to complete buying histories, process orders

quickly, make intelligent, last-minute exceptions and changes and respond knowledgeably to queries to provide exceptional customer service.

Grow your business

• Grow with the local backing of a global partnership: No matter where your business is located, call on the expertise of

a local Microsoft Certified Partner and independent software vendors (ISVs) to help you quickly design, implement and maintain a cost-effective solution to match your specific business needs.

• Adapt to change without disrupting your business: Respond quickly and effectively to market demands, updating

information, enhancing analytics capabilities and implementing process and operational changes on the fly, with no downtime or service interruptions.

• Invest in a path to the future: At Microsoft, we believe that software is an investment, and the faster you get your people

and your software up and running the better for your business’ bottom line. Backed by Microsoft and supported with periodic updates and new releases, Microsoft Dynamics NAV enables you to make the leap to new technologies and business practices and extends the value of your IT investments through deep integration with other Microsoft applications.

Connect employees, partners, and customers across the global marketplace

• Connect information and processes: Provide employees, customers, partners and vendors with online access to role-based

information precisely targeted to their needs, as well as connect financial and supply chain processes across multiple databases and locations.

• Collaborate freely, yet protect information: Help ensure that data flows freely across your business, enabling employees

to collaborate effectively with each other or with partners and providing customers with the self-service capabilities that increase efficiency, satisfaction and profitability. Role-based access rights help ensure that the right information reaches the right people.

• Work without barriers across a global market: Communicate more effectively with your global partners and customers

using XML-based document transfer and multi-language and currency conversion capabilities.

Microsoft Dynamics NAV

(currently on release 5.0 Service Pack 2)

At Microsoft, we believe that software is an investment and the faster you get your people and your software up and running the better for your business’s bottom line. That is why we have a simplified licensing model that allows you to receive the maximum value on your investment because you get software that meets your needs today and in the future. You can choose from innovative software editions (pre-selected package of software functionality for Microsoft Dynamics products) that best meet your needs.

And we allow customers to purchase the number of users they need to use the business solution.

All Microsoft Business Solution products are delivered by Microsoft Certified Business Partners. For more information on Microsoft Dynamics Licensing and Pricing, go to:

PartnerSource > Pricing and Ordering OR Microsoft.com >Dynamics

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What type of businesses is Microsoft Dynamics NAV sold to?

With the development environment and the expertise that is provided by our partners, Microsoft Dynamics NAV has been sold into a number of industries from not-for-profit to process manufacturing. Traditionally, Microsoft Dynamics NAV has been sold into the distribution and manufacturing industries.

Does Microsoft Dynamics NAV provide exports to Microsoft Excel?

Yes. We aim to give our customers the functionality they need to work more effectively. We know that a large majority of our customers use Microsoft Excel spreadsheet software for many of their work processes; they know how to use it and they like using it. In our attempt to aid the way our customers work, we felt it was natural to make the customers’ tool-of-choice easier to use from inside Microsoft Dynamics NAV. In addition, Business Analytics for Microsoft Dynamics NAV also provides a set of cubes that can, for example, be accessed from Excel.

How can I integrate with other systems?

There are a number of ways to do this; the first way might be using XML ports. This allows easier handling of XML document exchange and enables easier customisation of data exchange with Microsoft Dynamics NAV. Another way would be Commerce Gateway, a business-to-business (B2B) solution (using Microsoft BizTalk Server) that opens up your solution to an electronic exchange of trading documents with other systems.

What does Microsoft Dynamics NAV offer to protect its customers?

The issue of security is one we afforded paramount importance to. It is our belief that customers and prospects will be focusing a lot more on this issue in the future. A key factor in any purchasing decision will be ‘how much confidence do I have in this software – can it protect me, my business and my employees?’

The change log records all the changes staff make within Microsoft Dynamics NAV, and in that sense, it is a very worthy addition to existing security features such as business rules for restricted access to information through roles, IDs and record level security in Microsoft Dynamics NAV for Server. Microsoft Dynamics NAV also provides direct posting to the General Ledger from subsidiary ledgers, thus eliminating the possibility of changing the posting.

An additional factor is XBRL. While it is not a security feature, many advocates in the United States (e.g. SEC) believe that the rapid data interchange and immediate analysis opportunities that XBRL offers will enable more frequent reporting and auditing. This should limit the extent to which discrepancies can go uncovered and thereby limit fraudulent activities.

How do you gain Web access to Microsoft Dynamics NAV?

Using real-time integration and the use of business logic, Commerce Portal for Microsoft Dynamics NAV offers a straightforward way to do business with your supply chain partners, customers and providing access to your employees. Commerce Portal uses Microsoft SQL Server, Microsoft Commerce Server, Microsoft XML Parser and .NET Framework.

I want to get more efficiency out of my business, but I do not want to buy a solution that will force me to completely change my internal practices. Can Microsoft Dynamics NAV support very specific business processes?

Microsoft Dynamics NAV can be easily tailored to suit your needs, not the other way around. All Microsoft Certified Business Partners have access to the source code and have the knowledge to put your competitive advantage in the Microsoft Dynamics NAV solution, allowing you to stay ahead of your competition.

How do you handle upgrades?

Using the layered technology of Microsoft Dynamics NAV, our Microsoft Certified Partners have the tools to complete the upgrade. Using the Upgrade Tool kit and Developer’s Tool kit, change logs allow us to keep track of the differences between versions, thus making the process easier.

ADDITIONAL RESOURCES

Microsoft.com: www.microsoft.com/dynamics/nav

PartnerSource: https://mbs.microsoft.com/partnersource/products/navision

FREQUENTLY ASKED QUESTIONS

MICROSOFT DYNAMICS NAV

SYSTEM REQUIREMENTS

SQL Server Option for Microsoft Dynamics NAV 5.0:

Operating System: Windows XP Service Pack 2 (SP2) or later (X86 or running 32 bit on X64); Windows 2003 SP1 or later (X86 or

running 32 bit on X64) or Windows Vista (X86 or running 32 bit on X64) CPU: See operating system requirements Memory: 60 MB of free memory with default cache settings Hard Disk: About 250 MB (full installation incl. two language modules) or about 110 MB (minimal installation incl. two language modules) Other Applications: Microsoft SQL Server 2005 Express is required for single-user installation when selecting SQL Server Option for Microsoft Dynamics NAV; SQL Server 2005 Express is part of the client installation program.

Microsoft SQL Server:

Operating System: See requirements for Microsoft SQL Server 2000 or Microsoft SQL Server 2005 Other Applications: Microsoft

SQL Server 2000 SP4 or Microsoft SQL Server 2005

C/Side client for Microsoft Dynamics NAV 5.0:

Operating System: Windows XP SP2 or later (X86 or running 32 bit on X64); Windows 2003 SP1 or later (X86 or running 32

bit on X64) or Windows Vista (X86 or running 32 bit on X64) CPU: See operating system requirements Memory: 60 MB of free memory with default cache settings Hard Disk: About 250 MB (full installation incl. two language modules) or about 110 MB (minimal installation incl. two language modules)

C/Side Database Server for Microsoft Dynamics NAV 5.0:

Operating System: Windows XP SP2 or later (X86 or running 32 bit on X64); Windows 2003 SP1 or later (X86 or running 32 bit

on X64); Microsoft Small Business Server 2003 SP1 or later (X86 or running 32 bit on X64) or Windows Vista (X86 or running 32 bit on X64) CPU: The server can only use 1 CPU Memory: Minimum 30 MB; max 1 GB Hard Disk: Space for database; temporary space equivalent to the size of the largest primary index Network: TCP/IP or NetBIOS-compatible LAN; LAN network connection should be 100 Mbit/sec or better

You can find more information on system requirements at

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WHAT IS IT?

FEATURES AND POSITIONING

Microsoft has two applications designed specifically for small- and medium-sized retail businesses –