Instituto Ecuatoriano de Seguridad Social (IESS)

Figure 1. The Research Paradigm Level of Implementation of Student Services a. Guidance, b. Library’ c. Clinic, d. Campus Ministry, e. Internet, f. School Publication, g. Security, and h. Canteen Services? Personal- Professional Factors of the Administrators and Student Services Personnel: sex, age, civil status, number of children, educational attainment, monthly salary,

length of service, and, relevant trainings/seminars attended? Level of Satisfaction of Pupils/Students in the Implementation of Student Services Problems Encountered by Student Services Personnel in the Implementation of Student Services.

Operational Definition of Terms

For a better understanding of this study, the following terms are operationally defined.

Student Services. These are the services given by the school to the students to further enhance both their academic experiences and their opportunities for learning and personal growth outside the classroom. It includes the guidance, library, clinic, campus ministry, internet, school publication, security, and canteen.

Guidance Services. Sets of planned activities with desired goals to help the clients secure knowledge and skills needed in making plans and decisions. The services include: individual inventory, information, counseling, placement, testing, and follow-up.

Library Services. This refers to the provision of the right book or reading materials to the right readers at the right time. It also refers to the dissemination of recorded information necessary in the solution of a problem.

Clinic Services. It includes the medical and dental services of the school like health promotion through orientations and advertisements, health instruction through class visits, seminars and workshops, regular health check-ups.

Campus Ministry Services. This service includes Eucharistic celebration, reconciliation, retreats and recollections, para-liturgical activities, and spiritual direction given to students.

Internet Services. This service gives the pupils/students access to the Internet for researches and other academic- related purposes.

School Publication. This student service creates an avenue for pupils/students to develop and enhance their journalistic skills. It also provides relevant information regarding campus news and community issues.

Security Services. It refers to the protection of the physical plant and facilities, personnel, students, records as well as the formulation and implementation of security plans and programs for the safety and wekfare of the community on campus.

Canteen Services. This pertains to the services wherein students are served with variety of nutritious and healthy foods.

Student Services Personnel. These are the employees who are responsible in delivering the different activities to assist the students in their holistic development.

Personal- Professional Factors. It is a term used to show the personal and professional profile of the school administrators and student services personnel. These factors include sex, civil status, educational attainment, employment status, other school-related job, salary scale, membership in professional organization, number of years as a guidance counselor, and professional development.

Sex. This refers to the classification of the administrators and student services personnel as male or female.

Age. It refers to the administrators and student services personnel’s number of years from birth up to the time of this study was undertaken.

Civil Status. This pertains to the administrators and student services personnel’s status as single, married, widow, widower, or separated.

Number of children. This refers to the number of offspring under the supervision and care of the administrators and student services personnel.

Educational Attainment. This term refers to the highest degree earned by the administrators and student services personnel. In this study, it is classified as: college graduate, with MA/MS units, MA/MS graduate, with Doctoral units, Doctoral graduate.

Monthly Salary. This refers to the monthly monetary compensation or salary of the administrators and student services personnel depending on their rank and position on the rank and position.

Length of Service. This talk about the number of years the administrators and student services personnel have been performing their job in the school.

Relevant Trainings/Seminars Attended. This refers to the action taken by the administrators and student services personnel to update themselves through seminars, conferences and further studies.

Assumptions

It will be assumed in this study that:

1. The questionnaires to be used in the study are valid, reliable and objective. 2. The respondents will answer the questionnaires designed for this study

Hypotheses

Based on the problems of the study, it was hypothesized that:

1. There is a significant relationship between the extent of implementation of the student services and personal-professional related factors.

2. The degree of satisfaction of the pupils/ students in the implementation of the guidance services is significantly influenced by the extent of implementation of its components.

Methodology

This portion presents a description of the method of research, population and sample, data gathering instrument, data gathering procedure, and statistical treatment of data.

Research Design. This study will employ the descriptive method in the assessment of the implementation of student services in the Divine word College of Bangued, Bangued, Abra in the calendar year 2010-2011.

Population and Sample. The population of this study will involve four sets of respondents namely administrators, student services personnel, full time teaching personnel, pupils/students from the elementary, high school and college departments of the Divine Word College of Bangued. A total enumeration will be considered in determining the population for the administrators, student services personnel and full time teaching personnel. The sample size of the pupils in the grade school department will be limited to the fifty percent of the grade six only. This will also be true to the high school

and college departments, wherein fifty percent of the fourth year students will be included as respondents.

The population of this study will be composed of 19 administrators, 30 student services personnel, 84 full-time teaching personnel, and 304 pupils/students from the three academic departments. The distribution of population is seen in Table 1.

Table 1

Distribution of Population by Departments

Respondents Inter- department

Elementary High School College Total

Administrators _{2 1 1 15 19} Student Services Personnel 14 5 4 17 40 Full-time Teaching Personnel --- 27 20 37 84 Pupils/students --- N n N n N n N n 976 62 728 90 1285 152 2989 304 Total 16 95 115 221 447

Data Gathering Instrument

The study will use a questionnaire to gather the necessary data. It consists of the following parts:

Part I. This part will elicit information on the profile of the respondents.