Limitaciones de la investigación

37. (1) (a) A depositor of a Savings Account standing at a Head, Sub or Branch Post Office may furnish to the Post Office his passport size photograph which, after verification, will be kept on record in the post office for identification of the depositor at the time of withdrawal. The photograph will be pasted in a register with the following columns :-

(i) Serial Number

(ii) Number of the Account (iii) Name of the depositor (iv) Signature of Postmaster (v) Photograph of the depositor (vi) Remarks.

A remark will be made on the application form SB-3 or against the specimen signature in the specimen signature book to this effect noting the serial number of the photograph as per the register. The photograph will be attested by the Postmaster. He will also write the name of the depositor on the photograph. The serial number assigned to the photograph in the register will be noted on the first page of the pass book by making the following remark "photograph available at serial number ………" under the dated signature of the Postmaster. The register of photographs will be kept in the custody of the Postmaster.

(b) When an application for withdrawal is presented at the counter, the normal procedure for verifying the signature will be followed. On occasions when the signature is found to differ from the specimen on record and the identity of the depositor is required to be established, the photograph on record will be scrutinised personally by the Postmaster. In case the Postmaster is satisfied with the identity of the depositor after such scrutiny, the withdrawal will be allowed making a suitable remark on the application for withdrawal to the effect that "the depositor has been identified with reference to his photograph on record." The remark will be signed by the Postmaster.

(c) The facility will be available only when the depositor personally attends the post office. The photograph shall be used only as a means of identification. When the account is transferred from the office, the depositor may be advised to have a fresh photograph registered at the new office.

(d) This facility can be used by illiterate depositors too. In such cases, there will be no need for that witness being known to the post office as he is only to witness and certify the amount actually paid. The address of the witness will however have to be noted on the withdrawal form below his signature.

(2) Identification of the depositor through his marks of identification : Depositors of Savings Accounts at Head Post Offices and LSG Sub Offices have also the option to keep a record of their marks

of identification in the Post Office so that in case the signature of the depositor does not tally with the specimen on record, identification can be established on the basis of the marks of identification. For this purpose the following procedure will be followed :-

(i) Any depositor who wishes to avail of this facility can give his marks of identification which will be recorded by the Postmaster/Sub Postmaster concerned under his dated signature in the specimen signature book in the case of sub office, and in the application for opening the account (SB-3) in the case of Head Office.

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(ii) This facility will be available to illiterate and blind depositors too. In such cases, there will be no need for the witness being known to the post office as he is only to witness and certify the amount actually paid. The address of the witness will however be noted on the withdrawal form below his signature.

(3) Identification of depositor through his P.O.S.B Identity card:- (a) Identity cards in PVC covers to Post Office Savings Bank depositors will be supplied by post offices to remove difficulties in effecting withdrawals from savings Accounts. These identity cards will be supplied free of cost to' rural depositors and at a cost of 25 paisa per card to urban depositors. In both cases, photograph will have to be supplied by the depositors at their cost. Identity Cards for rural depositors are printed on blue card

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board and those for urban depositors are printed on pink cardboard. These cards will be issued by Head, Sub and Branch Post Offices. The depositor will have to apply to the post office in the prescribed form alongwith his photograph of the size 4 x 3 cms. The cards will be issued to literate as well as illiterate depositors. The depositors can show their identity cards at the time of withdrawal for identification. The facility is available to depositors of Savings Accounts only.

(b) The Circle Postal Stores Depots will supply the identity cards to the Head Post Offices under their jurisdiction on the basis of indents received from the Head Post Offices. Head Post Offices will follow the following procedure for stocking and supply of identity cards in rural and urban areas:-

(i) Rural Areas : On receipt of supplies from the Postal Stores Depots, the Postmaster will

supply the identity cards to Post Offices in rural areas taking into consideration their demand. A stock register may be maintained by each office showing the number of identity cards received, number issued each day and balance at the end of the day. The identity cards will remain in the custody of the Supervising officer or the Sub Postmaster/Branch Postmaster. Inspecting officers should check the stock and ensure that the supply of identity cards is made in accordance with this procedure and that the stock register is maintained properly.

(ii) Urban areas : On receipt of supply from the Postal Stores Depots the Postmaster will

supply them to Post Offices in urban areas through invoices. The Postmaster will also maintain a separate stock register for these cards in the proforma given below. The total amount of sale of these cards on each day will be credited under the new head "Sale proceeds of Identity Cards and Plastic 'Covers" to be opened in the account record of Post Offices. The Postmaster will check the stock register daily and see that the total amount of sale proceeds of the day has been credited to the accounts. Similarly, the Sub Postmaster/Branch Postmaster will also maintain a separate stock register for these cards and check the entries duly to ensure that the total amount of sale proceeds has been credited under the above head in his account records. The Inspecting officers will test check the register in order to ensure that it is maintained properly and the sale proceeds have been credited to the accounts, as and when the cards are sold.

Proforma of Register

Stock Register of Identity Cards for issue to the POSB depositors in urban areas

1 2 3 4 5

Date No. of

identity cards received

No. and date of invoice received No. of identity cards supplied to Sub/ Branch Offices

No. and date of invoice issued No. of identity Total sale proceeds Date on which credited to Balance in stock at the end of the

Signature of postmaster/ Sub Post-master/Branch

cards sold accounts day Postmaster

6. 7. 8. 9. 10.

(c) Procedure for Issue : The depositor who desires to have an identity card will apply for the same in the form given below alongwith his recent photograph of the size 4 x 3 cms. The application can be in manuscript. On receipt of the application with the photograph, the identity of the depositor will be verified through his specimen signature on record or through any person known to the post office. After verification, the photograph will be attested by Head/Sub/Branch Postmaster impressing his

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designation scamp: The photograph will be pasted on the identity card. The application will be allotted a running serial number which will also be written on the identity card. All entries in the identity card will be completed and the card signed by the Head/Sub/Branch Postmaster and issued to the depositor. The application will be filed in a guard file in serial order. Each guard file will contain 200 applications and will be given a serial number. A remark regarding issue of identity card will also be made in the application form for opening the account (SB-3)/Specimen signature book. In case the depositor is illiterate, his thumb impression can be taken at the place where space for signature of the holder is provided on the card.

Application form for issue of identity card to POSB depositors.

1. Name

2. Son of/Wife of/daughter of

3. Savings Account No.

4. Name of Post Office where account stands

5. Name of Head Post Office

6. Full Address

7. A copy of my photograph of size 4 x 3 cms. is enclosed.

Date: Signature/thumb impression of depositor.

Certified that the identity of the depositor has been verified and identity card with serial No. ……… issued to him on ………… Date.

Date Stamp Head/Sub/Branch Postmaster Signature with designation stamp.

PROCEDURE IN HEAD OFFICE IN RESPECT OF