2. CIUDAD DE MÉXICO ZONAS DE OBSERVACIÓN
2.1. MERCADO DE LA MERCED
Initial code Organising code
Thematic category: knowledge, attitude and behavior
Increased knowledge (pd) Increased knowledge
Increased knowledge (r)
Attitudinal change (pd) Attitudinal change
Attitudinal change (r)
Raised self-awareness and understanding Raised self-awareness and understanding
The role helps peers to accept their own issues/problems
Behavioural change (pd) Behaviour change
Behavioural change (r)
Changes in offending behaviour (pd) Changes in offending behaviour (r) Impact on parole (r)
Thematic category: improved mental health
Increased self-esteem and self-worth (pd) Increased self-esteem and self-worth
Increased self-esteem and self-worth (r) Regarded as a positive role model
Empowerment (pd) Sense of empowerment
Empowerment (r)
Increased confidence (pd) Increased confidence
Increased confidence (r)
Life enrichment Life enrichment
Personal growth (pd)
Being able to‘give something back’
Improving prisoners’mood, reducing depression and anxiety
and preventing suicide (r)
Improving prisoners’mood
Reduced depression and anxiety Reduction in suicide and parasuicide
Thematic category: social relationships
Relationship or friendship with the peer worker Improved social network
Empathy Empathy and compassion
Initial code Organising code Thematic category: stress and coping
Multi-role peers and burnout Burnout
Manage boredom Peer role enables individuals to cope
with adverse institutional stressors Sense of normality/given a role/purpose
Professional identity
Increased stress and emotional burden Emotional burden and coping mechanisms
Coping mechanisms to manage stress and emotional burden
Peer relationships–support or friendship from other peer workers
The role diverts attention away from the peers’own issues
Who provides peer support for the peer deliverers
Thematic category: skills and employment
Improved skills (pd) Skill development
Improved skills (r)
Increased teamworking skills (pd) Improved communication skills (pd)
Future employment post prison Employment prospects
Setting prisoners up to fail
Codes mapped to review question 2
Initial code Organising code
Thematic category: references for health service delivery
Less likely to judge Peer communication
More comfortable talking to peers than staff Value of lived experience
Accessibility Accessibility of peers
Waiting times to access peers
Confidentiality arrangements Confidentiality
Thematic category: peer recruitment, training and support
Training Training and support mechanisms
Accredited training
Training the (non-prison-based) trainers The danger of medicalising the role Support systems for pd
Recruitment and selection process Recruitment and selection
Diversity and lack of representation
Retention and managing prisoner turnover Retaining peer deliverers
Payment/privileges Payment and privileges
Motivation for the role of pd Motivation for the role
Thematic category: prisoners relationships
Providing practical support to prisoners Providing practical support to prisoners
Prisoner dependency on peer deliverers Dependency
Role boundaries Role tensions
Stigma
Ambiguity of peer role
Awareness of peer-based intervention Awareness and utilisation
Reasons for prisoners not using the peer-based intervention
Thematic category: organisational support
Peers and partnerships with staff Partnerships
Role of voluntary sector organisations (e.g. Samaritans)
Managerial support (from governor, NOMS, NHS, etc.) Institutional‘buy-in’
Prison staff support
Importance of dedicated members of staff overseeing the scheme
Funding and resource implications Funding and resources
Lack of prison staff to support scheme
Initial code Organising code Thematic category: prison life
Abuse of position (including drugs, mobile phones) Power and risk
Power imbalance Security issues
Access within prison (i.e. keys) Risk management
Peers diverting demand from paid staff Contribution of peers to the wider prison
workforce and service delivery Extra support to staff
Mediators between prisoners and staff Peers filling a gap in service provision Number of contacts with prisoners Lack of progression within the role
Peers increasing prisoners’access to services
Improved ethos of prison/less violence Impact on prison ethos and culture
Offering prisoners an alternative role of employment in the prison
Interventions contributing to prison performance targets Peer interventions contributing to prison
performance targets Evidencing impact
Integrating the scheme as the‘norm’within the prison Integration of peer interventions into the prison
Vulnerable prisoner tensions Staff resistance
Hierarchy of peer-led schemes
Location of intervention Location of intervention
Reception YOI
Working arrangements including monitoring Intervention arrangements and monitoring
Intervention
mode Definition Application to prison setting
Peer education Peer education involves the teaching and communication
of health information, values and behaviours between individuals who are of equal social status, or who share similar characteristics, or who have common
experiences.94,95
There are various rationales advanced for
peer education including accessing‘hard-to-reach’or
socially excluded populations;165
the influence of social networks and opportunities for positive social modelling
and reinforcement of social norms;95
and personal
development and empowerment of peer educators166
Peer education has been widely applied in the prison setting, particularly in relation to the prevention of HIV infection and risk reduction. Peer educators typically undertake formal training to equip them with the knowledge and skills to undertake the role. They then deliver (a) formal educational/behaviour change interventions, e.g. risk reduction
planning,27
and/or (b) engage in informal education and awareness raising through social interactions with
fellow prisoners within the prison.106
The case for peer education in the prison setting is broadly based on the same understandings of the powerful effect of social influences as for other peer education approaches. Although prisoners have good functional access to health care, the nature of the prison population (marginalised groups often
with low levels of literacy)27
and the boundaries between professional staff and prisoners can result in resistance to
a health agenda.101
In this context, peer education can be seen as a means to engage prisoners when there might be barriers to professional advice, etc. A further benefit may be the transmission of health information in the prison, between prisons as prisoners move and
outside to partners and families131
Peer support Peer support is the support provided and received by
those who share similar attributes or types of experience. Peer support can be an informal process between individuals and/or can be provided through formalised interventions in which peer supporters seek to
promote health and/or build people’s resilience to
different stressors94
There is a range of different peer support interventions reported in the prison literature. As an overview, peer support in a prison setting involves peer support workers providing practical help and/or social support to other prisoners
in a paid or voluntary capacity.25
Peer support roles can include befriending, carrying out domestic duties for other prisoners (e.g. fetching meals), liaison with prison staff, translation, providing basic information and signposting to
other services.25,149
Some peer support interventions, such as the PST programme in Canada, involve peers providing emotional support to alleviate
stress.153
In the UK, the Listener scheme is a specific peer support intervention focused on the prevention of suicide and self-harm (see below). Some peer support interventions involve group work, such as self-help groups on
Intervention
mode Definition Application to prison setting
PST programme The PST programme trains women prisoners to provide
emotional support on a one-to-one basis to other prisoners who request their support. Delveaux and
Blanchette153
describe the peer support workers as
‘pseudo-counselors’(p. iii)
The PST programme is a Canadian model that has been developed and delivered across a number of Canadian prisons. It is specifically targeted at women prisoners and is based on a holistic, women-centred approach to health care that aims to be culturally
sensitive and to develop the women’s
autonomy and self-esteem153,156
Insiders Insiders are volunteer peer support workers who provide
reassurance, information and practical assistance to new prisoners on arrival in prison. Insiders are also referred
to as buddies38
The Insiders scheme is a UK-based intervention that aims to alleviate the stress of arrival in prison and is delivered in settings such as reception and the
first night suite.140Insiders are volunteer
prisoners and receive some training but, unlike listeners, the role is not designed to offer emotional support and insiders are not bound by the same strict rules
of confidentiality22,38
Listeners Listeners are volunteers who provide confidential
emotional support to fellow prisoners who are experiencing distress. They are selected, trained and supported by the Samaritans and use the same principles of confidential, sympathetic listening to alleviate distress
and reduce self-harm and suicide22,31
The Listener scheme is a UK-based prison suicide prevention intervention. The first Listener scheme was
established in 1991 at HMP Swansea.31
The scheme has grown rapidly and in 2006 there were an estimated 1400
listeners.22
Listener schemes now operate across almost all prisons in England and Wales and all prisoners should have access to a listener at any time of day or night and in any setting,
including segregation units.25
The exception to this is young prisoners as listeners are not recruited under the age of 18 years
Prison
hospice volunteers
Prison hospice volunteers provide companionship, practical assistance and social support to terminally ill patients. They may be involved in a range of activities as requested by patients including letter writing, reading, accompanying patients to religious services and other parts of the prison and sometimes maintaining a bedside
vigil with dying patients40
Prison hospices aim to meet the physical, emotional, social, and spiritual needs of terminally ill prisoners who are not able to get compassionate
release.40,127Hospices were initially
introduced in the USA to deal with the high incidence of HIV/AIDS-related deaths and are based on the concept of
a‘decent prison’.40Prison hospice
volunteers are considered to form part of the multidisciplinary hospice team and often work alongside nursing staff
Peer mentoring Mentoring describes the development of a relationship
between two individuals in which the mentee is able to learn from the mentor, model positive behaviour and
gain experience, knowledge or skills.167,168
Peer mentors,
as defined by Finneganet al.,168
have a similar background as or experiences to their mentee (p. 6)
Peer mentoring has been proposed as an approach to engage disadvantaged and excluded young people by offering role models to encourage and inspire
them.169
There are a number of peer mentoring schemes in UK prisons focused on education and training, such
as the Learning Ladder,142
and on resettlement and prevention of reoffending
Health trainers Health trainers are lay public health workers who use a client-centred approach to support individuals around health behaviour change and/or to signpost them to other services (Health Trainers England). Health trainers work with disadvantaged communities and are often recruited from those communities. They receive training to reach standardised competencies and are usually
employed by the NHS170
The health trainer role was introduced
in the 2004 public health White Paper2
as a means of tackling inequalities by providing peer support around lifestyle change, and in 2006 a health trainer initiative was piloted across three adult prisons, one YOI and one probation
service.28
The service has since expanded and there are now health trainer services in a number of prisons across England and Wales. Prison health trainers receive standardised training on health promotion, healthy lifestyles and mental health, which is adapted for the prison setting and client group
Peer advisors Peer advisors provide housing advice to fellow prisoners
within prisons, particularly new prisoners and those planning for resettlement. Some peer advisors support
prisoners‘through the gate’
In response to the issues around resettlement, employment and reoffending, the St Giles Trust established the Peer Advice Project in a number of prisons in London and the
south-east of England.135Peer advisors
receive training and complete an NVQ Level 3 in Advice and Guidance. The role involves assessing housing needs, finding accommodation, support with welfare benefits and signposting/referral to other sources of help. The Peer Advice Project also offers employment experience to peer advisors who volunteer/work with the project
following release.135,139Peer advisors
can be seen as offering both peer
support25and acting in a bridging role,97
assisting prisoners to access services/ accommodation outside the prison setting
Life coaches Life coaches are peer support workers who provide
low-intensity support to prisoners during the transition between prison and the community. The role is a bridging role that aims to connect prisoners to other community services and sources of support
Life coaches are part of the Routes out of Prison initiative based in Scotland. Life coaches are usually ex-prisoners but some are recruited from similar disadvantaged groups (these individuals are described as peer mentors). Life coaches see prisoners in the prison setting and also outside the gate, to allow some continuity of support. The
aim is to‘provide a‘bridge’between
the prison and the community’.147
Life coaches can be seen as offering both peer support and a bridging role,
Intervention
mode Definition Application to prison setting
Other intervention modes
Peer observers (suicide prevention)
Peer observers were identified in one study as part of a
suicide prevention initiative.124Peer observers observed
prisoners who were on suicide watch, i.e. at risk of suicide. They undertook active listening but the role did not involve counselling
Peer training (violence)
The AVP involves prisoners training and then facilitating training on conflict resolution techniques with young offenders. The project involves a formal five-step programme moving from basic training to train the trainers, to facilitation and involvement in the
management council.132
Although it involves peer education in terms of using a cascade training model, it reflects a high degree of involvement and is described
as‘inmate run’
Peer outreach (harm reduction)
A harm reduction programme in Moldovan prisons involved peer volunteers in distributing condoms, supplies for needle exchange and information booklets to
fellow prisoners163
Peer counsellors (substance misuse)
The peer counsellor role was found in one study,145
with peer counsellors assisting in the delivery of a formal substance abuse treatment programme