Mesa de Ayuda

6400 Bermuda Dunes Drive Phone: (214) 538-7134

Plano, Texas 75093 Email: [email protected]

CORPORATE LEARNING & DEVELOPMENT EXECUTIVE

Global change leader and community activist with 10 years experience partnering in transformational change initiatives with multi-billionaire family owners, public company c-suite executives, and government leaders on a global platform. Candidate, Masters of Business Administration from the Kellogg School of Management at Northwestern University. Areas of expertise include:

• Strategic Corporate Planning • Transformational Change Agent • Succession Planning • Executive Coaching • Strategic Human Resources • Strategic Market Entry • Global Corporate Citizenship • Executive Sponsorship • Operational Development • Evaluation & Assessment • Change Management • Action Learning Process • Leadership Development • Curriculum Design & Delivery • Workshop Facilitation • Cross-Cultural Learning • Global/Cross Function Teaming • Program Management PROFESSIONAL EXPERIENCE

Action Learning Associates, Ann Arbor, MI

Member of a world-class executive management team driving organization change, human capital development and succession planning for our clients. We partner with business owners, CEOs, and government leaders from organizations including Ford, Best Buy, CP Group, Grupo Salinas, Gensler, Intuit, Royal Dutch Shell, Royal Bank of Scotland, US Navy SEALS, New York City Public Schools, and Brunei’s Ministry of Education.

Vice President, Global Operations – US, Asia & Latin America, 2010 – Present

• _{Responsible for client work at the C-level focused on succession planning, leadership development,}

and organizational transformation. The work entails in-depth client interfacing as we assist organization in strategic change management initiatives.

• _{Support client organizations in the development of internal change agent personnel and teams} charged with carrying forward the work we preform when engagements are complete. Responsibilities include talent identification & selection, professional development & coaching, performance assessments, and on-team/off-team judgment calls.

• Design and deliver action-learning based professional development programs for leaders at all levels within client organizations. Most programs include business related projects, which participants work on in small teams to practice newly acquired skills in real business situations.

• Coach executives on personal leadership capabilities aimed at enhancing effectiveness of leading others. Coaching sessions focus on performance in both the regular job and in the development program. Includes analysis of leadership behavior feedback from others within the organization (ex. 360° Feedback, 9-Cell Performance/Values Assessments, Forced Ranking).

• Coach project teams throughout development programs with the goals of; successful team launch, project planning, project execution, identifying and arranging benchmarking opportunities, and resolving interpersonal issues within the team when appropriate. Projects are generally tied to revenue generation or cost reduction with many having material impact to the organization.

• Manage ALA team resources and expenditures for client engagements. Includes management of client assets/budgets ranging from $1-10M annually.

• Manage corporate citizenship efforts with clients, which includes networking within the client organization to understand potential agencies, working with agencies to set up the experience, and designing and implementing the intervention.

Trilogy, Austin, TX

Executed vision of company owner and led an organizational transformation initiative for newly acquired business unit, Ecora Software. Re-structured sales and support organization to align with market realities and efficiency demands. Transformational efforts resulted in sustained quarterly profits following years of multi-million dollar losses.

Director of Sales – Americas & Europe, 2008 – 2009

• Leader of Sales organization at Ecora Software, a $10M enterprise software business unit owned by Trilogy. Responsible for sales, marketing, and the human resources functions for the business unit. • Restructured sales organization to meet the needs of a redefined organization post-acquisition to

drive efficiency and ROI for parent company. After restructuring, within six months the company showed its first quarterly profit in over 5 years. Additionally, year over year revenue increased over 10% for the company.

• To engage customers, promote client loyalty, and build company culture, we designed and implemented a Customer Success Program and Customer Council for existing clients. Customer Success Program tied employee compensation directly to the value added to our clients from their point of view. This lead to not only higher client retention rates, it was a platform for product development and innovation.

• Drove efficiency by creating a new sales division and sourcing sales representatives to lead communication efforts with existing customers. Leveraged e-hiring platform, o-desk, to execute strategy.

• Re-designed strategic HR processes for the company including people selection, performance assessments, reward and recognition programs, and training and development platforms.

General Electric Company, Fairfield, CT

Added value to the company by translating corporate vision and strategic plans to local initiates within my area of responsibility in GE’s Consumer & Industrial business unit. Considered a fast-track employee, annual performance appraisals with top-talent rating (A-Player) Routinely promoted to positions of greater responsibility and business impact based on a consistent record of high performance and values appraisals. Selected to be part of Jeff Immelt’s (GE CEO) corporate development program, CLP (6-mo. leadership development program).

• Area Sales Manager – New Orleans, LA, 2006 – 2007 • Area Sales Manager – Little Rock, AR, 2006

• Area Merchandising Specialists – Nashville, TN, 2005 • Telesales Specialists – Indianapolis, IN, 2004

EDUCATION

Kellogg School of Management at Northwestern University, Evanston, IL MBA Candidate – 2014

Wabash College, Crawfordsville, IN Bachelor of Arts – 2004