El sistema educativo en el mundo americano y el surgimiento de las
ORIGEN DE LAS UNIVERSIDADES PRIVADAS AMERICANAS
The purpose of this goal is to implement ITS projects that create a successful and rewarding travel experience for the most users possible, including the diverse populace within the Commonwealth.
Critical Success Factors
The public has a positive opinion of the Massachusetts Transportation
System
A reliable traveler information system is implemented and maintained.
Transit arrival time availability is increased.
Performance Measures
Increase usage of traveler information
Increase customer satisfaction
Reduce the number of customer complaints
Objective 4.1: Implement a Traveler Information Program to
Improve Connections between All Modes of Transportation,
Enabling Seamless Travel throughout the Commonwealth
A multi-modal traveler information program will help increase the number of people that are willing to change modes of transportation during a single trip. A more robust program that highlights where mode connection points are and what type of additional delay should be expected during the transfer will help offset roadway congestion and improve public transportation ridership.
Strategies:
1. Expand the availability of transit arrival times.
2. Expand and implement intermodal electronic payment systems.
3. Facilitate mode-sharing information between roadway vehicles, airports, and public transportation.
Implementation Table
Project title: Transit Arrival Time
System Expansion
Timeframe: Short Term
Project Cost Planning: Infrastructure:
TBD
Project Description: Expand the existing systems to display next train arrival times for
users of the public transportation networks within the Commonwealth. Expand the availability of transit arrival times for both rail and bus systems
Project Lead: MBTA
Key stakeholders: RTAS, MassPort, MassDOT – ITS Planning Project Strategy Prerequisites:
1.1.1 Statewide ITS Planning Guidebook
1.2.2 Standardized ITS Project Execution Process
1.2.3 Centralized ITS Planning and Approval Process
1.3.1 Standardized ITS Project Concept of Operations
1.3.2 Standardized ITS Funding and Planning Processes
3.2.1 Design, Construction, and Communication Standards for ITS
3.3.1 ITS Design Checklist
3.3.2 ITS Lifecycle Cost Template
3.3.3 ITS Operational Cost Planning and Procurement
3.4.2 Performance Monitoring Requirements
Objectives
Enhance access to advanced traveler information
Improve access to intermodal information
Inputs
Existing arrival time technologies and locations
Existing arrival time standards and specifications
Best practices in arrival time information
Outputs and Deliverables
Arrival time gap closure plan
Implementation Table
Project title: Next Generation Fare
Collection Timeframe: Long-term Project Cost Planning: Infrastructure: TBD
Project Description: Review, identify, and implement the next generation of revenue
collection for mass transportation throughout the Commonwealth for the near and long terms. This effort will be heavily coordinated with other revenue collection strategies to ensure that the selected solutions meet the needs of as many revenue collecting
organizations as possible.
Project Lead: MBTA
Key stakeholders: MassPort, RTAS Project Strategy Prerequisites:
1.1.1 Statewide ITS Planning Guidebook
1.2.2 Standardized ITS Project Execution Process
1.2.3 Centralized ITS Planning and Approval Process
1.3.1 Standardized ITS Project Concept of Operations
1.3.2 Standardized ITS Funding and Planning Processes
3.2.1 Design, Construction, and Communication Standards for ITS
3.3.1 ITS Design Checklist
3.3.2 ITS Lifecycle Cost Template
3.3.3 ITS Operational Cost Planning and Procurement
3.4.2 Performance Monitoring Requirements
Objectives
Expand seamless, sustainable fare collection within the Commonwealth
Enhance the efficiency of fare collection
Inputs
Existing fare collection infrastructure
Best practices in fare collection
Outputs and Deliverables
Near term next generation fare collection system
Implementation Table
Project title: Intermodal Information Project Cost
Exchange Technologies Planning:
Infrastructure: Timeframe: Short-term TBD
Project Description: Connect intermodal systems to facilitate traveler information
exchange across all primary modes, including roadway, air, waterway, and mass transportation. Enable seamless use of various modes through integrated traveler information.
Project Lead: MBTA
Key stakeholders: MassPort, RTAS, MassDOT – Highway Division – ITS Programs,
Steamship Authority
Project Strategy Prerequisites:
1.1.1 Statewide ITS Planning Guidebook
1.2.2 Standardized ITS Project Execution Process
1.2.3 Centralized ITS Planning and Approval Process
1.3.1 Standardized ITS Project Concept of Operations
1.3.2 Standardized ITS Funding and Planning Processes
3.2.1 Design, Construction, and Communication Standards for ITS
3.3.1 ITS Design Checklist
3.3.2 ITS Lifecycle Cost Template
3.3.3 ITS Operational Cost Planning and Procurement
3.4.2 Performance Monitoring Requirements
Objectives
Facilitate traveler information exchange between primary modes of travel, including roadway vehicles, air, and sea transport, and public transportation
Inputs
Best practices in information exchange
Existing traveler information systems and practices
Outputs and Deliverables
Short term information exchange systems between modes and organizations
Objective 2: Increase Accessibility to Real-Time Traveler
Information
Developing traveler information cannot be the final activity in an efficient program. Proactively increasing access and use of the system can help with many performance
measures that address reliability and congestion. The SIPCC recognizes the value of a good traveler information system and will use this objective to make sure that the usage
continues to expand.
Strategies:
1. Provide data to the public through various sources and platforms, including mobile applications.
2. Increase media outlet access to traveler information, including people with disabilities and limited English proficiency (LEP).
Project Strategy
Implementation Table
Project title: Next Generation
Transportation Information
Timeframe: Short-term Project Cost: TBD
Project Description: Connect with new, mobile, and connected users of the transportation
network by developing platforms, systems and applications that meet their needs and are relevant to their mediums of acquiring information. This effort includes, but is not limited to, developing mobile applications to connect to users via their smart phones and tablets.
Project Lead: MassDOT – IT
Key stakeholders: MassPort, RTAS, MassDOT – Highway Division – HOC- IT - ITS
Programs, MBTA, MassDOT
Project Strategy Prerequisites:
1.1.1 Statewide ITS Planning Guidebook
1.2.2 Standardized ITS Project Execution Process
1.2.3 Centralized ITS Planning and Approval Process
1.3.1 Standardized ITS Project Concept of Operations
1.3.2 Standardized ITS Funding and Planning Processes
3.2.1 Design, Construction, and Communication Standards for ITS
3.3.1 ITS Design Checklist
3.3.2 ITS Lifecycle Cost Template
3.3.3 ITS Operational Cost Planning and Procurement
3.4.2 Performance Monitoring Requirements
Objectives
Enhance traveler information by connecting with users through relevant, next generation platforms, systems, and applications
Continuously maintain current, cutting edge traveler information systems to stay connected to transportation network users
Inputs
Public surveys
Existing data sharing applications and systems
Best practices in public information dissemination
Outputs and Deliverables
New platforms, systems, and applications to remain connected with transportation network users
Implementation Table
Project title: Expanding Accessibility of
Transportation Information
Timeframe: Short-term Project Cost: $500,000
Project Description: Expand access to traveler information by sharing existing and
future information with media outlets. Expand information access by people with
disabilities and with limited English proficiency (LEP) through sharing information with media partners and enhancing existing systems to accommodate these needs.
Project Lead: MassDOT – IT
Key stakeholders: MassPort, RTAS, MassDOT – Highway Division – ITS Programs,
MBTA, MassDOT – Highway Division – HOC
Project Strategy Prerequisites:
1.1.1 Statewide ITS Planning Guidebook
1.2.2 Standardized ITS Project Execution Process
1.2.3 Centralized ITS Planning and Approval Process
1.3.1 Standardized ITS Project Concept of Operations
1.3.2 Standardized ITS Funding and Planning Processes
3.2.1 Design, Construction, and Communication Standards for ITS
3.3.1 ITS Design Checklist
3.3.2 ITS Lifecycle Cost Template
3.3.3 ITS Operational Cost Planning and Procurement
3.4.2 Performance Monitoring Requirements
Objectives
Enhance access to traveler information by people with disabilities and LEP
Broaden and expand the existing traveler information audience by leveraging media partnerships and relationships
Inputs
Existing media connections
User needs
Outputs and Deliverables
Enhanced media access through websites or existing media formats
Objective 4.3: Use technology to improve the transportation
experience for travelers
The SIPCC wants to ensure that the traveling public has a voice in determining what works best. This objective and strategy will help maintain the customer focus on all ITS activities for the Commonwealth.
Strategy:
1. Implement a centralized traveler feedback system and database. 2. Assess the ability of MassDOT to collect and report performance data.
Implementation Table
Project title: Customer Satisfaction
Platform and Database
Timeframe: Short-term Project Cost: $500,000
Project Description: Solicit, collect, and store customer feedback from transportation
network users in a manner conducive to storing, tracking, review, and analysis. Develop database and user interfaces to facilitate user feedback and make it accessible to all relevant stakeholders.
Project Lead: MassDOT – IT
Key stakeholders: MassPort, MARTARTAS, MassDOT – Highway Division – ITS
Programs, MBTA, MassDOT – Highway Division – ITS Programs, MassDOT – ITS Planning, Regional MPOs
Project Strategy Prerequisites:
1.1.1 Statewide ITS Planning Guidebook
1.2.2 Standardized ITS Project Execution Process
1.2.3 Centralized ITS Planning and Approval Process
1.3.1 Standardized ITS Project Concept of Operations
1.3.2 Standardized ITS Funding and Planning Processes
3.2.1 Design, Construction, and Communication Standards for ITS
3.3.1 ITS Design Checklist
3.3.2 ITS Lifecycle Cost Template
3.3.3 ITS Operational Cost Planning and Procurement
3.4.2 Performance Monitoring Requirements
Objectives
Collect, store, and manage feedback from transportation network users
Increase organizational awareness of public perception regarding performance of the transportation network.
Inputs
Information regarding existing feedback systems and databases
Best practices in collecting and reviewing user feedback
Outputs and Deliverables
Transportation network user feedback database
Implementation Table
Project title: Performance Data
Capabilities Analysis
Timeframe: Short Term Project Cost: $50,000
Project Description: Assess MassDOT’s capabilities to collect performance measurement
data, and develop a plan to include expansion of data collection infrastructure through existing, future, and new projects.
Project Lead: MassDOT – Highway Division – ITS Programs
Key stakeholders: MassDOT – ITS Planning, MBTA, WRTA, PVTA Project Strategy Prerequisites:
None
Objectives
Review and Document MassDOT’s data collection capabilities
Expand MassDOT’s data collection capabilities
Inputs
Existing ITS projects
Existing data collection facilities
Existing data collection statistics
Outputs and Deliverables
Expanded existing, future, and planned projects to incorporate data collection infrastructure
Definitions and Key Terms
Project A project is a temporary endeavor undertaken to create a unique output. Every project has a definitive start and end period. A project is not an open ended process.
Project Charter
(purpose and need) A document that formally authorizes the existence of a project and that provides the project manager with the authority to apply organizational resources.
Sponsor and
Executive Support The person or group that provides the authorization, and resource support for the execution of a project.
Project Manager The primary person responsible for working with the project sponsor, project team and other stakeholders to achieve the project goals.
Stakeholders Persons or organizations that are actively involved in the project and whose interest may be positively or negatively affected by the project.
Scope The work and deliverables required to achieve the objectives of the specific project strategy. What specific work will be done to achieve the objective? What unique result will the sponsor expect, and how will the result be verified?
Work Breakdown
Structure (WBS) Deliverable orientated grouping of work required to complete the scope of a project.
Time/Schedule The analysis of the activities, sequences, level of effort and resource time required to complete the project strategy. How long should it take to complete the project and how will it be tracked for
performance and changes? Typically the WBS will become the basis of the schedule.
Cost/Funding These are the internal or external resource efforts of the
SIPCC/RIPCC Agencies and ancillary costs to complete the project.
Risk Management Identifying positive or negative impacts that can affect the project and mitigating those circumstances.
Communication
Acronyms
ACRONYM DEFINITIONS (NON-ORGANIZATIONAL)
Acronyms Definition
ATMS Advanced Traffic Management System CAD Computer Aided Dispatch
Con-Ops Concept of Operations CV Commercial Vehicle
CVISN Commercial Vehicle Information Systems and Networks CVO Commercial Vehicle Operations
EMS Emergency Medical Services HOC Highway Operations Center HSIP Highway Safety Improvement Plan IT Information Technology
ITS Intelligent Transportation Systems KIP Key Performance Indicator
MA Massachusetts
MOU Memorandum of Understanding MPO Metropolitan Planning Organization NUG National Unified Goal
PS&E Plans, Specifications and Estimate QA/QC Quality Assurance/Quality Control RFP Request for Proposal
SHSP Strategic Highway Safety Plan SOP Standard Operating Procedure TBD To Be Determined
TIM Traffic Incident Management TMC Traffic Management Center
ACRONYM DEFINITIONS (AGENCIES & ORGANIZATIONS)
Acronyms Definition
BTD Boston Transportation Department EOT Executive Office of Transportation FHWA Federal Highway Administration
FMCSA Federal Motor Carrier Safety Administration
RTAS Massachusetts Association of Regional Transit Authorities MassDOT Massachusetts Department of Transportation
MassPort Massachusetts Port Authority
MBTA Massachusetts Bay Transportation Authority MEMA Massachusetts Emergency Management Agency MSP Massachusetts State Police
OTP Office of Transportation Planning
RIPCC Regional ITS Planning and Coordination Committee SIPCC Statewide ITS Planning and Coordination Committee RMV Registry of Motor Vehicles
RTA Regional Transit Authority UMass University of Massachusetts