Apoyo Metodológico
8. Otros Programas
Vision is a flexible system and can be programmed to suit your needs. Programming can be done at three levels:
• System Engineer level
At this level, System Engineer does the programming. This is called System Engineer mode. • System Administrator level
At this level, System Administrator does the programming. This is called System Administrator mode. • User level
At this level, User does the programming for himself for features like Alarms, Personal memory. For more details, please refer respective sections.
Vision has fixed number of station ports and trunk ports each port has a hardware port, a software port and a flexible number associated to it. Following table clarifies this in more details.
Flexible Number (default) Hardware Port Number Software Port Number 21 01 00 22 02 01 23 03 02 24 04 03 25 05 04 26 06 05 27 07 06 28 08 07 29 09 08
• All the programming either from SE/SA mode is based on software port. Whereas the user programming like Personal Memory, Dynamic Lock, etc. is based on flexible number.
• Hardware port number is not used anywhere.
• A software port number can be assigned any flexible number.
How it works?
System Engineer (SE) Mode
• SE mode allows SE to program the system for main basic functions like assigning flexible numbers to the stations, programming destinations for trunk lines, Activation of DOSA facility on few lines, assigning feature access levels to stations, etc.
• In this mode, only SE can do programming. • All the commands are allowed from SE mode.
• This mode is password protected so that no other person can make any unauthorized alterations and subsequent misuse of features and facilities.
• System engineer is a person who programs the system as per the need. He is the person who makes major alternations in the system. No other person can change the system settings without his knowledge provided the password is kept secret. Depending upon the organization structure, a person is designated as system engineer.
How to use it?
1 Lift the handset. Dial tone
2 Dial 1#91-SE Password. Programming tone
• SE password is 4-digit secret code used to avoid unauthorized access to SE mode. • By default, SE password is 1234.
• In case the SE password is forgotten, the same can be set to its default value. For more details, please refer section ‘System Security (Passwords)’.
• System gives programming tone on entering SE mode.
• If the SE password is not entered correctly, system gives error tone. • Only one person can enter SE mode at a time.
• To exit SE, dial ‘00’ from the programming tone. You get Matrix dial tone. System Administrator (SA) Mode
• SA mode allows SA to change few system settings without entering the SE mode. It is a subset of the full blown SE mode and hence supports only a few programming commands.
• In this mode, only SA or SE can do programming.
• This mode is password protected so that no other person can make any unauthorized alterations and subsequent misuse of features and facilities.
• System Administrator is a person who carries out routine jobs like taking SMDR printouts, making operator absent/present, etc. Generally an operator in an organization is selected as a System Administrator. How to use it?
1 Lift the handset. Dial tone
2 Dial 1#92-SA Password. Programming tone
• SA password is a 4-digit secret code used to avoid unauthorized access to SA mode. • By default, SA password is 1111.
• In case the SA password is forgotten, the same can be set to its default value from the System Engineer (SE) mode.
• System gives programming tone on entering SA mode.
• If the SA password is not entered correctly, system gives error tone. • Only one person can enter SA mode at a time.
• To exit SA, dial ‘00’ from the programming tone. You get Matrix dial tone. • Following programming commands are allowed from the SA mode:
• SMDR Reports Printing Commands.
• Day to Night and Night to Day switching command. (if programmed in manual mode). • Configuration Reports commands.
• Scheduled Dialing Number string command. • Internet Ready Port command.
• Global Abbreviated Dialing command. Important Points:
• Programming can be done at the site from any station without opening the system. However, the station from which programming is to be done should access to programming mode.
• Station 21 is always given access to programming mode.
• System can also be programmed from a remote end from anywhere in the world. For more details, please refer section ‘Remote Programming”.
• Programming is accomplished by dialing separate codes (string of digits) for different settings. This eliminates need for entering long and confusing programming sequences. Programming commands are broken into two parts: Codes and Values.
• The system continues to function normally even during programming. This allows the SE or SA to change the settings without disturbing any communication.
• The SE mode and the SA mode are password protected so that no other person can make any unauthorized alterations and subsequent misuse of features and facilities.
Steps for programming
It is advisable to program the system in following hierarchy. One may skip undesirable features’ programming. 1. Real Time Clock 147
2. Time Table 181 3. Flexible Numbers 114 4. Class of Service (COS) 70 5. Trunk Access Groups 189 6. Toll Control 184
7. Call Pick Up 57 8. Station Group 163 9. Privacy 139
10. Trunk Parameters 199 11. Direct Inward Dialing 94 12. Least Cost Routing 124 13. Trunk Landing Groups 196 14. CLIP 65
15. Operator 135 16. SMDR 168 17. DOSA 100
18. Voice Message Applications 205 19. Department Call 89
20. Paging 136
21. External Call Forward 110 Relevant Topics:
1. System Security (Password) 180 2. Remote Programming 154