Capítulo 3: investigación de mercados para el servicio de Atención Farmacéutica Domiciliar
3.5 Presentación y análisis de los resultados de la investigación con médicos
There is already a vast library of research in the KM domain and, more specifically, to do with codification. As researchers, we need to constantly add to this body of knowledge and create opportunities for new and existing researchers to elevate, critique, or build on the work of others. This section does that by pointing out potential areas for further research.
The use of text analytics in enhancing codification could be pursued to gauge the influence it can have on KM. It can also be used to investigate possible avenues for KM exploration. The suggested model in Figure 5.1 can also be tested in a knowledge-intensive organisation where the intention is to improve KM processes not limited to codification. The present research was carried out at a business unit level. Further research could potentially adopt an organisational standpoint. This research was conducted in a knowledge-intensive organisation. Most organisations of this type are becoming leaner, but the knowledge workers are faced with increased work pace and workload. A possible research direction could be to examine how KM codification can help speed up delivery and enable employees to work smarter without compromising the quality of the output.
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