COMPETENCIAS TRANSVERSALES (CT)
8. Resultados previstos
Performance Metric:
A term used to describe the outcome of any p roc ess used to c ollec t, ana lyze, interpret a nd p resent q ua ntita tive d a ta . A m ea surem ent p arame ter that ena b les p erforma nc e a ga inst som e pre-d efinepre-d Ta rge t or Benc hma rk to b e mo nitorepre-d. A me a surem ent usepre-d to gauge performance of a function, operation or business relative to past results or o th ers.Key Performance Indicator:
Also known as KPI; a top level Performa nc e Me tric. The c ollec tion of KPI's used to d esc ribe p erforma nc e of a particular project may vary from site to site, by product, application and even one's perspective, i.e. dealer & customer, Operations &Ma inten a nc e De p ts., Projec t & C ontra c t Co ntrols Dep t. NOTE: All KPI's a re Performa nc e Me trics b ut Performa nc e Me trics a re no t a lwa ys KPI's.
Target:
A d esired go a l; a stand ard b y whic h a Performa nc e Me tric c an b e me a sured or jud g ed . The Ta rg et for a p a rticula r Performa nc e Me tric can be somewhat arbitrary and will likely vary by product, application or sp ec ific site . The Ta rg et is freq ue ntly de termined b y c usto me r nee d s, his expectations and / or contractual commitments, and manufacturers’specifications.
Benchmark (noun):
A world-class performance standard relative to a sp ec ific Performa nc e Me tric; rep resent s a nd q ua ntifies "b est p ra c tice " of an operation or of specific functions within that operation according to a sp ec ified Performa nc e Me tric . A Benc hma rk ma y vary by prod uc t but, b y c ontra st, is muc h less a rb itra ry tha n a Ta rg et . A Benc hm a rk is d ete rmined by and represents actual, documented, sustainable performance over time relative to som e Performa nc e Me tric .Shutdow n / Stopp ag e:
An event that takes a machine out of service.Shutd ow ns ma y be sc hed uled or unsc hed uled a nd inc lud e a ll type s of maintenance and repair activities except daily lubes, refueling and insp ec tion s exec ute d during lub e or refue ling ac tivities. Op erationa l stoppages, e.g. shift changes, lunch breaks, etc., are not included as shutd ow ns. “ Group ed ” rep a irs c ou nt a s a sing le shutd ow n. Shutd ow n count is independent of event duration or complexity, i.e. a five-minute event c ounts the sam e a s a 100-hour event a nd a hea d light replac em ent c ounts the sa me a s a c a ta strop hic ma jor c om p one nt failure.
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Failure:
The inab ility of a d ev ice or syste m t o p erfo rm in its req uired function … the cessation of proper functioning or performance, for exam p le a p ow er fa ilure. Fa ilures ma y b e the result o f tec hnic a l prod uc t issues, i.e. eq uipm ent un relia b ility, or due to m a inte na nc e / rep a ir neg lec t, i.e. equipment management ineffectiveness in the area of problem avoidance.Tota l Ca lend ar Hours:
Tota l time in the p eriod to b e a na lyzed , e.g . 8760 ho urs / ye a r, 720 hours / 30 d a y mo nth , 168 hours / w eek, etc.Scheduled Hours:
Time tha t a ma c hine is sc hed uled for op erations.Typic a lly de termined b y the m ine Pla nning a nd Op erations Dep a rtme nts in c onjunction w ith the ir overa ll prod uc tion ta rg ets.
Unscheduled Hours:
Hours outside the plan; lost time that result from accidents, strikes, weather, acts of God, any holidays that are observed, etc. (typically defined by the customer or contained in the Customer Sup p ort Ag ree me nt or MARC).Available Hours:
Time tha t a m a c hine is c a p a b le o f functioning in the intende d op eration.Operating Hours:
Time tha t a ma c hine is a c tua lly op erating in the intende d function.Stand-by Hours:
Time tha t a ma c hine is a va ila b le fo r op eration b ut is not b eing used , e.g. no op erato r a va ila b le, "ove r-truc ked", etc . Also know n a s "Rea d y line " hours.Production Delay Hours:
Time tha t a ma c hine is op erational b ut is waiting with the engine running due to blasting, loader wait time, etc.Production delay hours are frequently not accounted for separately and a re inc lud ed in the op erating hours ta b ula tion. One the other ha nd , some dispatch systems do track production delay hours in an effort to minimize a nd m a na g e the m. In either c a se, lost hours tha t result from production delays should be reconciled and not counted against ma c hine a va ila b ility.
Operational Delay Hours:
Time tha t a ma c hine is a va ila b le fo r operation but is not being used due to shift changes, lunch breaks, me et ing s, p ra yers, et c . Just a s w a s the c a se fo r p rod uc tion d elay ho urs,first need to download it.
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lost hours that result from operational delays should be reconciled and never c ounted ag ainst ma c hine a vailab ility. On the other hand, po lic y at many mines ignores operational delay hours altogether and therefore, does not credit operational delay hours as either scheduled or available hours.
Downtime Hours:
Time tha t a ma c hine is not a va ila b le for op eration;out of service for all forms of maintenance, repairs and modifications.
Inc lud es insp ec tion a nd d ia g nostic time a s we ll as a ny d elay o r wa it time for manpower, bay space, parts, tooling, literature, repair support eq uipm ent, d ec ision ma king, etc. Ma y be sc hed uled or unsc hed uled .
Repair Delay Hours:
Time tha t m a c hine is wa iting for rep a irs d ue t o una va ila b ility of lab or, p a rts, fa c ilities, eq uipm ent o r to oling . Typ ica lly not well documented in most machine downtime histories but is nonetheless inc lude d , yet unrec og nized , as p art of the ma c hine d ow ntime rec ord .first need to download it.
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