PARTE I. MARCO TEÓRICO
Capítulo 4. ¿Cómo abordar la Educación Personalizada?
4.2 Métodos
Awareness & attitude component which obtained from the safety behavior survey result, known that 15% from the total responders had a good awareness & attitude and the rest 85% had a very good. Eventhough data from survey result showed a good and very good for awareness & attitude component, it was still found that employee did not perform well 5 steps to safety, some employee also didn’t aware of passengers safety where they did not remind them to wear safety belt while driving, did not conduct precheck operation well, often to horse play, did not follow up inspection result, did not obey the procedure and did shortcut.
Fig 3: Grpah of Awareness & Attitude on level pratama
It is a very difficult to change someone behavior. Someone who had a bad behavior can changes to be good. But if a stimulus given such pressure, that attidute can go back to the beginning attitude that is “not good” [5].
4) Responsibility
From responsibility side to occupational health and safety, it is known the result that two percents (2%) from total responders classified responsibility ”enough” in doing
their job, 16% fell ”good” and 81% feel ”very good”. In this case an employee not only responsible to their self but also to another people, equipment, PPE which given by company. From the survey analysis its been known there are still some employee who only cares for them self, did not keep PPE and equipment which given to them.
Fig 4: Graph of Responsibility on pratama level
All employee responsible to the OHS. All the people must keep their safety and other people. Responsibiltiy to safety is an obligation of employee in all level. The higher position of someone, it is expected that responsibility to safety also high, means that able to supervise and keep the safety of employee under him/her. But the main of these all is, that all level must keep their safety, other people and also the assests which given by company to them [1].
b. Muda,Madya Level (Level 1-3)
1) Knowledge & Competence
On knowledge & competence component at muda, madya level known that survey result where 5% from total responder feel that knowledge and competence still
”bad”, 66% enoguh, 17% good and 12% very good.
Muda, madya level feel that training given not enough to fulfill their competence especially in OHS. Around 71% responder Muda, Madya said that training given is
enough, but still not able to fulfill their knowledge and competence in OHS. As a supervisor who have many subordinate, expected to have an adequate competence to direct their subordinate especially in OHS. How can a supervisor who has not adequate knowledge and competence can direct and control their subordinate well? The answer is supervisor must be completed with training, education, direction, guidance in order to be able to become a role model and able to direct their subordinate correctly. A supervisor has an importance role in OHS. Below are the things that supervisor must have:
Introduction: supervisor shoud know their subordinate who become their responsibility and vise versa.
Instruction: supervisor delivered information and theory with a good behavior refer to safe working system, know how to wear PPE correctly, know the procedure of incident reporting system, etc.
Demonstration: supervisor must be able to show how to do a job safely.
Monitoring: monitor and measure the capability of their employee include the obeying of safety procedure.
Reporting: create fair evaluation to employee.
Correcting & encouraging : correction and empowering employee.
Fig 1: Graph Knowledge & Competence on Muda-Madya level
All above factor must be considered while giving a training to a supervisor where it becomes their responsibility in doing a job to ensure the OHS of their subordinate running well.S [5].
2) Communication
In communication component obtained survey result 5% from the total responder feel that their communication classified ”enough”, 48% ”good” and 47% classified very good.
Observation result show that there was still supervisor who did not communicate with area owner when conducting work in certain area. Moreover, hazard and risk of the job was very seldom communicate in the team, top risk, HIRADC, golden rules either. Also, there were some supervisor reluctant to remind their subordinate who carried out unsafe act cause they are older and more experiences.
Fig 2: Graph of Communication on Muda-Madya level
A good communication either from supervisor to subordinate and vise versa, will cultivate high responsibility. Positive communication will increase positive relation in a team [1].
3) Awareness & Attitude
Observation result shows that awareness & attitude on muda, madya level is classified good. From all responder muda, madya level it’s been known that 10% of them feel that their awareness and attitude was classified “good” and 90% classified
“very good”.
Fig 3: Graph Awarenss & Attitude for Muda-Madya level
A good behavior from supervisor is an effective example for their subordinate to change negative behavior to be positive. If supervisor have a bad attitude, automatically their subordinate will follow and not respect to their supervisor.
However, if supervisor have and give a good example, their subordinate will follow dan respect them [1].
4) Responsibility
From observation analysis know that muda, madya level have a good responsibility, either their job and subordinate. From all responder known that 39% have a “good”
responsibility and 63% classified as “very good”. This things is become a positive thing, cause supervisor have adequate responsibility for subordinate and their job.
Fig 4: Graph Responsibility for Muda-Madya level
Responsibility is one of the biggest burden. Safety responsibility is one of obligation to do a job which given to him/her successfully without loss and accident.
Responsibility become authority should be able to direct and take action to ensure a success. Safety responsibility is also an obligation to believe the leader, to maintain well, care, safety property or funding or supervisory of individu or team [1].
5) Supervisory
From the survey result about supervisory its been known that 1% from the total responder have a bad supervisory, 13% classified enough , 11% good and 75% “very good.
Fig 5: Graph of Supervisory for Muda-Madya level
Adequate supervisory will be able to decrease the effect of incident occurrence. A supervisor should have capability, good behavior, knowledge, experiences,
leadership and also adequate capability of communication, in order able to direct their subordinate correctly. If a supervisor have no components above, then the leaning of an individu to have violation will getting high.
c. Management Level (Level 4 Up) 1) Knowledge & Competence
Observation result which conducted to management level, for knowledge &
competence known that 5% from the total of responder said that their knowledge and competence is “enough”, and 15% classified “good” and 80% “very good”.
If we have a look from observation result, there were still management level whose feeel that their knowledge and competence was not enough, so it is needed to have an adequate training. There were employee said that safety program was only the responsibility of SHE Reps and FSO area.
Fig 1: Graph of Knowledge & Competence for management level
Leadership need adequate ability such for decision making, delegating a person, adequate persuasive, good communication, able to motivate other employee and empowering their subordinate by knowledge and good capability [5]. It can be conclude that without knowledge and capability of a leader, an organization will running difficult.
2) Communication
A good communication, between supervisor and subordinate and vise versa become the most important in an organization. From observation result on management level for communication component, it’s been known that 5% from the total responder said that their communication was good and 95% is very good.
Effective communication is one of the important thing in implementation of occupational health and safety. Lack of communication usually contribute to accident. The barrier in effective communication should be solve out by increasing effective communication. Follow is the description related to communication on management level.
Fig 2: Graph of Communication on management level 3) Awareness & Attitude
From observation result related with awareness & attitude known that 5% from the total of responder said that their awareness and attitude was good and the rest 95%
said that they have a very good awareness and attitude.
Fig 3: Graph of Awareness & Attitude for management level
A good safety behavior is an important element in safety culture, where to reach all level in organization must be trained. A good example of safety behavior, which conducted by management level, is a best example for their subordinate and colleagues [6]. Through survey obtained above by management level was good and very good, and need to keep or even increased to reach better safety performance.
4) Responsibility
In responsibility, survey result been known that 15% from the total responder of management level said that in term of responsibility, it has already good and 85%
classified ”very good”. Responsibility on this things is associated with occupational safety and health. All question related with responsibility related with the responsibility of management in each department.
Fig 4: Graph of Responsibility for management level
The highest position of someone in an organization, the responsibility to occupational health safety also highest [1].