mercado laboral

Once students obtain the Diploma di Qualifica, they may further their studies by two years and obtain the Diploma di Maturità.

∞ The Diploma di Maturità is provided by the Istituti Professionali Alberghieri and is of a two-year duration for students who have obtained the Diploma di Qualifica. ∞ Additional training is provided by the Istituto Tecnico Statale and is of a five-year

duration.

This level of training may also lead to a Diploma di Specializzazione. Training is provided by

Istituti Professionali di Stato per i Servizzi Alberghieri and della Ristorazione. Training, in a number



EQF Level _ProfessionsTourism Qualification Duration _ProviderTraining

4 Technical Operator for Tourism Services Diploma di Maturità 2 years (for students who hold a Diploma di Qualifica) Istituti Professionali Alberghieri 4 Technical Operator for Restaurant Services 2 years (for students who hold a Diploma di Qualifica) Istituti Professionali Alberghieri

4 Tourism Operator 5 years Istituto Tecnico

Statale 4 Tourist and Oenogastronomic Guide Diploma di Specializzazione 2 years (for students who hold a Diploma di Qualifica) Istituti Professionali di Stato per i Servizzi

Alberghieri and della Ristorazione

4 Expert in Banquets

and Receptions

4 Expert in Ice-

Cream and Pastry Confection

4 Congress Operator

4 Expert in Selling Bar Services and New Restaurant Services

5.5

Tourism Programmes at EQF 5

At this level of the EQF, vocational tourism programmes are provided by private training providers leading to a post-diploma qualification (Attestati di Qualifica).



Italy

EQF Level Programme _{of Study} Qualification Duration _ProviderTraining

5 Hotel & Tourism Operations

Attestato di Qualifica (Post-Diploma)

800 hours

VET Private Training Provider – E.L.S. FORM, Chieti 5 Incoming & Valorization of Tourism Products 600 hours 5 Junior Management for Farm Holiday Centres 600 hours 5 Computer-Aided Management for Tourism Enterprises 500 hours 5 Front Office Management 600 hours 5 English for Tourism 300 hours

5.6

Tourism Programmes at EQF 6

At level 6 of the EQF, tourism training programmes are provided by a number of Universities in Italy. A 3-year university programme of study leads to a Diploma di Laurea.



EQF Level Programme _{of Study} Qualification Duration Training Provider

6 Foreign Languages

for Tourism and Management Diploma di Laurea (Bachelor’s Degree) 3 years, part-time

Università degli Studi G. D’Annunzio, Chieti 6 Economics of Tourism Markets and Systems Università di Bologna 6 Economics of Tourism Università di Bologna Università di Genova 6 Economics & Management of Cultural, Environmental & Tourism Resources Università de l’Aquila

6 Cultural Tourism Università di Ferrara

6 Economics & Management for Tourist Services Università di Genova Università di Perugia Università di Palermo 6 STIM – Tourism Sciences and Management Università di Napoli

Most of the above mentioned programmes of study require 180 University Credit Unit spread over a three-year study period. Credits are acquired by attending the study subjects stated in the programme of study and by passing an examination for each study subject. During the third year, part of the credit units will be acquired also by carrying out an internship, by passing language qualifications and by carrying out a final test (elaboration of a written thesis, plus public discussion).

5.6.1 Learning Outcomes of Tourism Programmes at EQF Level 6

Foreign Languages for Tourism and Management

Upon completion of programme, the learner is able to:

∞ show basic knowledge in theoretical linguistics and Italian language and literature; ∞ acquire advanced written and oral command in at least two foreign languages (one of

which, belonging to the European Union, besides Italian);

∞ acquire knowledge of the cultural legacy of the civil traditions connected to the countries in which the studied foreign languages are officially spoken; written and oral skills in a third language on an intermediate level;

∞ use freely the main informatics’ tools as well as the main instruments for global communication, applied to the specific fields of the study programme;

∞ apply the studied languages to special professional purposes, particularly to the sectors of tourism and economics;

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Italy

Professional Sectors for Employment: Cultural Services, Journalism; Publishing; Cultural Institutions; Business and Commerce; embassies, diplomacy and consular offices; Tourism and cultural tourism; intermediation among European, American, Asian, African cultures; training for cultural operators on multicultural base.

Economics of Tourism Markets and Systems

Upon completion of programme, the learner is able to:

∞ identify tourists’ needs;

∞ activate and run tourism services;

∞ valorise both a specific tourism product and the tourism system of a certain location; ∞ successfully perform in such a sector as tourism, which is continuously changing; ∞ understand the tourism market by investigating around the tourist’s social-cultural

motivations and analysing the connections between the tourism sector and the remaining economic system;

∞ propose deeper analyses on specific topics, such as the analyses on the features of a tourism package and the strategies for the promotion on a certain location).

Associated job positions: Operator/agent for tourism company, agencies, public tourism institutions and research institutes. Operator/agent for the production of tourism services, inside travel agencies and tour operators, accommodation facilities, national and local institutions. Successful candidates will be able to perform research activities, as well as communication and consultation services.

Economics of Tourism

Upon completion of programme, the learner is able to:

∞ deal with commercial, organisational, management tasks for public institutes, private commercial companies and for tourism enterprise;

∞ use informatics’ tools for tourism research and analysis; ∞ express himself in two EU languages (written and oral).

Associated job positions: Company administration; accounting position for commercial and tourism companies; management control; direction, marketing and communication; controller; general manager; product manager; project manager; destination manager; organisation, credit and insurance for tourist activity support.

Economics and Management of Cultural, Environmental and Tourism Resources

The aim of this programme is to train highly skilled professionals who will be able to operate in such a sector as cultural tourism, which is steadily increasing in the clients’ demand. Particularly they will be able to plan, design, devise, operate and perform cultural events and development actions for tourism systems specifically referred to the different territories.

Upon completion of programme, the learner is able:

∞ To create tourism routes

∞ To valorise the development for certain areas ∞ To give consultation

∞ To lead organisation in museums, expositions, historic parks ∞ To organise educational journeys for student groups

∞ To organise educational journeys for special categories such as aged and elderly or disabled people

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∞ To coordinate communication between public institutions for protection and organisations for tourism development

∞ To act as tourist guide for special cultural routes.

∞ To plan, design, devise, operate and perform cultural events and development actions for tourism systems spcifically referred to the different territories.

Economics and Management for Tourist Services

The programme aims at training experts to identify tourists’ needs, to activate and run tourism services, to valorise both a specific tourism product and the tourism system of a certain location.

This programme entitles the graduate to work within the tourism sector. This is made possible by providing the graduate with the instruments necessary to understand the tourism market by investigating around the tourist’s social-cultural motivations and analysing the connections between the tourism sector and the remaining economic system (for instance, the relationship between ‘tourist flow’, environment and the laws for the customer’s protection). The graduate will also be able to propose deeper analyses on specific topics (for instance, the analyses on the features of a tourism package and the strategies for the promotion on a certain location).

5.7

Tourism Programmes at EQF 7