1. Relación Laboral
1.6. Condiciones de Trabajo
1.6.2. Tiempo extraordinario
promoted the suggestion of personal responsibility, positioning EOLC as
something for individuals without a terminal diagnosis to consider, discuss and plan.
At a time when dying trajectories have become more complex, lengthy and less predictable discussions around what constitutes a good death, or dying well, have been shown currently to be based around ideas of choice and control.
Thus, the government’s policy directives have been to encourage and promote the idea that a terminally ill patient should become involved as an active participant within their own EOLC.
3.4.1 Planning and control
The current approach to death and dying has been outlined as a process involving diagnosis, prognosis and medical interventions, but also expands to include some concern for other matters such as writing a will. The idea that dying can be planned, recorded and documented and that those who are terminally ill should record their choices and set out plans is an initiative known as ‘Person Centred Planning’ (Sinclair, 2007, p. 165). Known as
anticipatory care planning as well as advanced care planning (ACP) the most recent publication in this area, the ‘Review of Choice in End of Life’ (July 2016), published by the Department of Health, enshrined within government policy
the idea of formalising and documenting choice but is considered as actually more about instigated control (Walter, 2017).
Looking at this initiative to record and plan an individual’s EOLC once a terminal diagnosis has been made, consultants in palliative care medicine, Mullick et al. (2013), saw the process of formal decisions, often recorded electronically, as part of a process to coordinate systems involving different EOLC providers. Furthermore, Mullick et al. argued it was more than an initiative by central government, and the idea of planning EOLC, proposed to improve communication between different health professionals in a range of EOLC settings and achieve the choices and wishes of those at the end of their lives, would now become a way to measure how effectively providers had fulfilled a patient’s preferences.
The aim of ACP is to facilitate a good death through planning, identifying and organising care available from a range of different stakeholders, for example patients, families and healthcare professionals, as well as providing data to funders or commissioners of care (Russell, 2014 p. 997). ACP is a collection of forms which, once completed and registered, are a device in EOLC which can direct resources and ensure public funds are allocated to EOLC providers who feature most strongly in care plans (Russell, 2015). From a hospice perspective, Russell (2014) saw ACP as a term to encapsulate anticipatory end-‐of-‐life
conversations, documentation of wishes and care, and the right to refuse in advance treatments for self or others, and even if the forms and electronic
documentation are not completed a conversation about ACP is seen by hospices as a ‘therapeutic intervention’ (Russell, et al., 2017). Whilst hospices may regard ACP as beneficial to patients the role of ACP may be more to measure and evaluate after an individual’s death.
ACP raises tensions in EOLC because exercising choices and making decisions are not always considered to be helpful to patients, as they burden a terminally ill person with additional responsibilities at the end of their life (Mol, 2008;
Pollock, 2015). Having to ‘die well’ requires patients to continue to be active and autonomous, perhaps in the same way in which at other times in their lives patients have been required to be active, to make choices and to behave as a ‘a good citizen’ or ‘an active consumer’ (Holloway, 2007). Walter (1994) writes about what he described as ‘a current trend to define one’s own dying’ (p. 29), which he continued into a discussion about the personalisation of death in many associated areas such as coffin designs and funeral services. In her book
‘Dying well a guide to enabling a good death’, Neuberger (2004) argued that to achieve a good death was to require an individual at the end of life to actively embrace this ‘last human endeavour over which we can control’ (p. 145), suggesting that being able to die well required an element of control to be exercised by the individual. To fulfil this role Neuberger suggests an individual would be conforming to what they believed was an acceptable death or dying process, performing the role in their own story of a ‘good patient’, articulating their own wishes to doctors and family members whilst ‘dying decently, tidily, not disintegrating as persons, not being a mess’ (Neuberger, 2004, p. 126).
What emerges from this discussion is the relationally involved in the reality of death and dying, in other words that for a terminally ill person how they want to die is not just about the individual’s wishes but what that person believes is most customary and acceptable to those around them, adding more aspects to the planning by an individual at the ends of their lives.
3.4.2 A place of good intentions
A hospice has been referred to as a successful setting for this type of ‘hope work’ by Walter (1994), who went on to consider that hospices themselves had a role to play in the control and management of dying. Writing about what kind of death was acceptable in a hospice setting, Walter described observing a
’hospice smile’ (p. 135) seeing this fixed expression of hope amongst both
patients and staff at the hospice. Walter described an ongoing performance in a hospice which, for a patient, is a duty to perform as the good hospice patient and play a very specific role. Carrying out his research into hospices by questioning staff and patients in the early 1990s, Walter interrogated the peacefulness of the hospice surroundings asking in one hospice he visited why an anger room was not included as he felt that those who were terminally ill would need a place to scream and shout about the injustice of their terminal diagnosis. He concluded that this room had not been included within hospices to ensure the careful constructed peaceful atmosphere continued
uninterrupted by these disruptive behaviours and consequently ensured that hospices are seen and continue to be seen as places of serenity.