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5.5 CONTROL TACTICAS Y ESTRATEGIAS IMPLEMENTADAS
5.5.2 CUESTIONARIO DE EVALUACION DEL SERVICIO AL CLIENTE
A.
Background informationAlcatraz Island is right in the middle of beautiful San Francisco Bay and visible from the many high places in the city. These days it seems like a strange place for a prison. However, prisoners of different kinds were held on Alcatraz for over 100 years. The prison closed in 1963, and the island is now a popular tourist destination. These paragraphs tell a small part of Alcatraz’s long history.
B.
Words to know before you read____ 1. fortress a. prisoner
____ 2. lighthouse b. a stream or movement of water ____ 3. mineral resources c. amount something can hold
____ 4. miner d. useful metals and rocks, like gold and silver
____ 5. current e. a tower with a warning light for ships ____ 6. captive f. a person who works to take minerals
from the earth
____ 7. capacity g. a strong, well-protected building or group of buildings
C.
Reading strategyYou can learn what period of history is covered by a reading by scanning for dates before you begin. Look quickly for the dates in this reading and write them in order.
__________ __________
__________ __________
__________ __________
__________
ii. read
Read the text. Mark the words you don’t know, but don’t stop reading to look them up.
By 1853, U.S. Army engineers had started constructing a military fortress on the island, along with the Pacific Coast’s first operating lighthouse. In 1848, the discovery of gold along the American River in California brought shiploads of miners from around the world to the West Coast in search of the precious metal. As word spread around the globe of abundant wealth in California, the
iii. Comprehension CheCk
These events are not in order. Write the correct date next to each event.
__________ Gold was discovered in California.
__________ The cell house was almost full.
__________ Prisoners from the Spanish-American War came to the island.
__________ The army began building a fortress.
__________ Nonmilitary prisoners were transferred to the prison because of the earthquake.
__________ A three-story prison building was built on the island.
__________ Civil War prisoners started coming to Alcatraz.
iv. voCabulary building A.
Word familiesRead the word families in the table. Then choose the correct form for each of the following sentences.
noun verb adjective
catastrophe catastrophic
confinement confine confined
abundance abundant
seizure seize
resource resourceful
hazard hazardous
isolation isolate isolated
United States government would invoke security measures to protect its land and mineral resources from seizure by other countries.
Because of its natural isolation, surrounded by freezing waters and hazardous currents, Alcatraz would soon be considered by the U.S. Army as an ideal location for holding captives. In 1861 the island began receiving Civil War prisoners, and in 1898 the Spanish-American War would bring the prison population from a mere twenty-six to over four hundred and fifty. Then in 1906, following the catastrophic San Francisco earthquake, hundreds of civilian prisoners were transferred to the island for safe confinement. By 1912 a large cell house had been constructed on the island’s central crest, and by the late 1920s, the three-story structure was nearly at full capacity.
Source: http://www.alcatrazhistory.com/rs1.htm
1.
a.
The earthquake was a terrible _______________.b.
The earthquake had _______________ results for San Francisco.2.
a.
The prisoners were _______________ in small cells.b.
Sometimes their _______________ lasted for many years.c.
The military _______________ prisoners of war at Alcatraz.3.
a.
People thought that gold was _______________ in California.b.
There was always an _______________ of sea birds on the island.4.
a.
The government _______________ the property of the prisoners.b.
Wars often start with the _______________ of land.5.
a.
Gold is a valuable _______________.b.
A _______________ person knows how to use the things that are available to him or her.6.
a.
Mining was a _______________ occupation.b.
The currents around the island were a _______________ for any prisoner who tried to escape.7.
a.
Prisoners who broke the rules were _______________ for a while.b.
_______________ is very frightening for most people.c.
Sometimes they _______________ a prisoner so he won’t hurt other prisoners.v. understanding grammar A.
Read about wouldWould is sometimes used to indicated “future in the past.” When the story is a past tense narrative, would can show that one event was future to another.
Read these examples based on the story about Alcatraz:
As word spread around the globe of wealth in California, the United States government would invoke security measures to protect its land. (First, the word spread. Then the government invoked security measures.)
Alcatraz would soon be considered by the U.S. Army as an ideal location for holding captives. (First, Alcatraz was discovered. Then it was considered an ideal place for captives.)
In 1898 the Spanish-American War would bring the prison population from a mere twenty-six to over four hundred and fifty. (First, there were 26 prisoners.
Then the Spanish-American War brought the population to 450.)
B.
Use the grammarComplete these sentences with an appropriate verb. Use would + verb to show future-in-the-past.
1. When the prisoners came to the island, they knew they _________________
there for many years.
2. The family moved to San Francisco without knowing that an immense earthquake _________________ the next year.
3. After the 1930s, as many as 300 prisoners _________________ at Alcatraz.
4. At that time, they didn’t know the prison _________________ in 1963.
vi. read it again
Read the article again. Answer the questions.
1. Why was Alcatraz a good place for a prison?
2. Which wars caused prisoners to be sent to Alcatraz?