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Definición de empresa y variables que afectan su desempeño

Definición y herramientas estadísticas de la calidad

3.1. Definición de empresa y variables que afectan su desempeño

This section lists the software product instances and business packages that are required to implement the complete key functional area, individual business processes, or Roles based Work Centers. Each software product instance consists of different software components. For more information, seeSection 5.1 - Application Components.

4.1.2.1 Product Instances

The installation of all processes and roles based work centers of the key functional area End-User Service Delivery requires content instances (seeSection 5.3 - Content Instances) shown in the following table:

Table 38: Content Instances Required by the End-User Service Delivery Key Functional Area

Component Name and Version Business Package Name

BP ERP05 BUS UN ANALYST 20 1.0 Business Package for Business Unit Analyst 2.0

BP ERP05 BUYER 1.0 Business Package for Buyer

BP_ERP05_DEV_COLLABORATION 1.0 Business Package for Development Collaboration

BP ERP05 ESS 1.0 Business Package for Employee Self-Service BP ERP05 HR ADMINISTRATOR 1.0 Business Package for HR Administrator BP ERP05 INT SALES REP 1.0 Business Package for Internal Sales

Representative

BP ERP05 INVOICING CLERK 1.0 Business Package for Invoicing Clerk BP ERP05 MAINTENANCE TECH 1.0 Business Package for Maintenance

Technician

BP ERP05 MSS 1.0 Business Package for Manager Self-Service BP ERP05 PLANT MGR 20 1.0 Business Package for Plant Manager 2.0 BP ERP05 PROD SUPERVISOR 1.0 Business Package for Production Supervisor BP ERP05 PROJ SELF-SERV 1.0 Business Package for Project Self-Service BP ERP05 QUALITY INSPECTOR 1.0 Business Package for Quality Inspector BP ERP05 SUPPLIER 1.0 Business Package for Supplier

BP ERP05 COMMON PARTS 1.0 Business Package for Common Parts

Component Name and Version Business Package Name

BP ERP05 SELF-SERV ADMIN 1.0 Business Package for Self-Service Administrator

BI CONT 7.02 SAP NetWeaver 7.0 - Business Intelligence

Content Package

XI CONTENT BI CONT 7.02 XI Content Package for SAP NetWeaver 7.0 - Business Intelligence

XI CONTENT SAP_BASIS 7.00 XI Content Package for SAP NetWeaver 7.0 XI CONTENT SRM SERVER 5.5 XI Content Package for SAP SRM - Server In addition to the content instances, the following software product instances are required (seeSection 5 - Software Components Overview):

Table 39: Software Product Instances Required by the End-User Service Delivery Key Functional Area

Component Name and Version Description

SAP cProject Suite SAP CProject Suite

SAP ECC Server SAP ERP Central Component

SAP E-Recruiting SAP E-Recruiting

SAP NW - Adobe Docu. Service SAP NW - Adobe Document Services SAP NW - Business Intelli. UDI SAP NetWeaver 7.0 usage type Business

Intelligence UDI

SAP NW - Business Intelligence SAP NetWeaver 7.0 usage type Business Intelligence

SAP NW - Content Server SAP NetWeaver 7.0 Stand-Alone Engine Content Server

SAP NW - EP Core now SAP NW EP Core (SAP NetWeaver

usage type EP Core)

SAP NW - Process Integration SAP NetWeaver 7.0 usage type Process Integration

SAP NW - Search and Classification SAP NetWeaver 7.0 Stand-Alone Engine Search and Classification (TREX)

SAP SEM SAP Strategic Enterprise Management

SAP SRM - Catalog Content Mgmt SAP SRM Catalog Content Management

SAP SRM - Server SAP SRM in SAP ERP

SAP XSS (Self Services) SAP Self Service Product Instance

Due to possible dependencies with other role-based Work Centers and processes, you may need to implement additional software product instances and business packages. On the other hand, if you choose to implement selected role-based Work Centers or processes only, certain software components shown in the above tables may not be required.

This Master Guide provides just one way to implement each business scenario or process. For more information about other ways to implement

business scenarios or processes, see SAP Service Marketplace at

http://service.sap.com/scl Scenario & Process Component List.

The Scenario & Process Component List helps you to find realization alternatives for SAP applications, business scenarios, and processes. It shows you which application components you need, to realize a business scenario or process.

Alternatively, install the Software Lifecycle Manager (SLM), described in Section 2.1.4 - Software Lifecycle Manager.

For more information, see SAP Note824757(Dependencies between SAP ERP component lists). You also find more information about dependencies among processes.

4.1.2.2 System Landscape

Based on the Minimal System Landscape mode, the following figure shows an example of a full-fledged system landscape for the key functional area End-User Service Delivery

consisting of the software product instances and software components shown in the previous section.

Figure 11: System Landscape for the End-User Service Delivery Key Functional Area In SAP ERP 6.0, for Self-Services as part of the End-User Service Delivery key functional area, the following guidelines apply:

You can run a system landscape that has all components installed on one system instance (all-in-one-deployment). It is necessary that you install the Business Packages (product instance Portal Content) on the same system instance than the XSS components {product instance SAP XSS (Self Services)}.

For different reasons you may need to install an additional system instance of

product instance SAP NW - EP Core on a separate system instance (federated portal concept installation). For more information about the federated portal concept, see SAP Service Marketplace at http://service.sap.com/instguidesNW70 Master Guide -SAP NetWeaver 7.0.

You additionally need a dedicated system for SAP Solution Manager.

And you must install the related front-end components.

You address performance issues by means of cluster installations.

For more information about the Java Cluster Architecture in the Architecture Manual, see the SAP Help Portal help.sap.com Documentation SAP NetWeaver. You also find more information about dependencies among processes.