Definición y herramientas estadísticas de la calidad
3.7. Diseño de experimentos
3.7.1. Etapas y principios básicos
Product instance SAP XECO (Extended E-Selling Components), and the software component TEALEAF 4.5 consist of the following parts:
SAP E-Commerce for SAP ERP
IPC Web Applications (SAP Application Platform - IPC) SAP Workforce Management
With SAP ERP 6.0, we have replaced the former IPC Server and Dispatcher by SAP NetWeaver 7.0 usage type Application Server Java. The
Configuration Engine replaces the configurator in IPC. The most significant change is the switch of the technology to the SAP Java Transaction Server (part of SAP NetWeaver 7.0 usage type Application Server Java). Within the SAP NetWeaver 7.0 usage type Application Server Java, the Configuration Engine uses the Java Transaction Server. The change leads to specific installation and upgrade requirements of SAP ERP 6.0. For more information about these requirements, see Installation and Upgrade Guides.
Keep in mind that the J2EE Server is also a part of the SAP NetWeaver 7.0 usage type Application Server Java.
5.1.4.1 Product Instance SAP E-Commerce for SAP ERP
SAP E-Commerce for SAP ERP belongs to product instance SAP XECO. SAP E-Commerce for SAP ERP enables you to sell your products and services via the Internet, creating a new, strategic sales channel (E-Selling). You can provide your customers with personalized, interactive, and easy-to-use sales and self-services in a Web shop environment, optimizing your sales operations. You can support your consumers in carrying out their business transactions within a business-to-business or business-to-consumer selling scenario.
With SAP E-Commerce for SAP ERP, you can run your complete sales process on the Internet without the need for a CRM deployment. You can also develop and manage an effective online sales catalog, and provide customers with online product configuration, easy-to-use shopping basket features, product availability checks, secure transactions, order status, and tracking and after-sales service.
SAP E-Commerce for SAP ERP helps you lower the cost of sales by reducing transaction costs in order processing and by reducing human intervention in order taking and status checking. Since the application is quick and easy to implement, you reduce project risk and achieve rapid return on investment. Since it leverages your existing IT infrastructure, you avoid capital expenditures and enjoy lower total cost of ownership.
SAP E-Commerce for SAP ERP contains J2EE Web applications, which you deploy with the package SAP XECO. It includes a persistence layer. Thus, a migration is required if you use Internet Sales (SAP R/3 Edition) based on SAP J2EE 6.20. The same applies, if you use SAP NetWeaver Application Server Java 6.40 and if you would like to upgrade to SAP ERP 6.0. For more information, see SAP Service Marketplace at
http://service.sap.com/erp-upgrade SAP ERP Upgrade Master Guide.
You can create or maintain the product catalog in the same way as for the SAP Online Store, that is, directly in the SAP R/3 or SAP ECC Server.
Product instance SAP XECO consists of the following software component versions and requires product instance SAP WEB AS 7.00 - SAP WEB AS Java:
SAP SHARED JAVA APPLIC. 5.0 SAP SHARED JAVA COMPONENTS 5.0 SAP SHARED WEB COMPONENTS 5.0 APACHE JAKARTA STRUTS 1.1 SAP JAVA DATA DICTIONARY 5.0 TEALEAF 4.5 (optional)
CRM IPC MOBILE 5.0
5.1.4.2 Product Instance SAP Application Platform -IPC
IPC Web Applications (product instance SAP Application Platform - IPC) enable pricing and Interactive Product Configuration for certain scenarios. They leverage the pricing and configuration rules defined in SAP ERP 6.0 and allow you to execute them in, for example, SAP E-Commerce for SAP ERP or SAP CRM.
Interactive Product Configuration provides a comprehensive product configuration application that ensures the accuracy of quotes and orders across all selling channels. You use the
created configuration capabilities, to guide sales professionals or customers through the product configuration process. Companies can enforce business rules, ensuring accurate product combinations that meet the business needs of end customers.
Pricing enables companies to execute pricing strategies personalized to each sales channel or customer, based on product, type of customer or customer-specific pricing, contracts or specific quotes. Companies establish pricing rules, processes and data centrally, and then deploy them across all selling channels including direct, indirect and the Web Sales professionals and customers can access up-to-date, personalized pricing information at all times.
Product instance SAP ECC Server includes component version SAP AP 7.00, which consists of software component SAP AP IPC JAVA 7.00. Product instance SAP Application Platform -IPC consists of the same component version SAP AP 7.00, and includes a separate SAP WEB AS 7.00 in addition.
Certain processes of SAP ERP 6.0 require the implementation of the component version SAP AP 7.00. Due to performance restrictions of the Java Transaction Server Technology, caused by restricted availability of the Java Just in Time Compiler, this product instance is temporarily not released for each SAP standard platform.
As a workaround, it is possible to install product instance SAP Application Platform - IPC on a separate application server. This workaround is necessary when you implement SAP E-Commerce for SAP ERP 6.0 including IPC with an earlier version back end (mySAP ERP 2004, R/3 Enterprise, or SAP R/3 Release 4.6C). For more information about the affected processes, see SAP Service Marketplace http://service.sap.com/scl Scenario and Process Component List.
For more information about the performance restrictions of the Java Transaction Server Technology, see SAP Service Marketplace at http://service.sap.com/notes SAP Note853050.
For more information about possible workarounds, see SAP Service Marketplace at http://service.sap.com/notes SAP Note 855455(Setting up IPC if there is no platform support).
For more information about IPC, see SAP Service Marketplace at http://service.sap.com/notes
o SAP Note844817 (Technical information for IPC 5.0) o SAP Note848412(SAP Application Platform 7.00: add
on installation)
5.1.4.3 Product Instance SAP Workforce Management
Product instance SAP Workforce Management consists of the component version SAP Workforce Deployment 1.0 - Workforce Deployment.
Workforce Deployment consists of the following functional parts:
The Workforce Deployment Application Service that provides the graphical user interfaces for employee scheduling and schedule optimization. The Workforce Deployment Calculation Service located on the SAP Workforce Deployment Server uses user inputs entered with this Web GUI.
The Workforce Deployment Calculation Service provides employee scheduling and schedule optimization service for the SAP Workforce Deployment Server.
Workforce Deployment consists of the following software components:
You install the ABAP component (CPRXRPM 400) on systems with SAP NetWeaver 7.0 – usage type AS ABAP. In an SAP Business Suite system landscape, which comprises SAP CRM and SAP ERP, you use the server with product instance SAP ECC Server. Alternatively, you can use other product instances, which require usage type AS ABAP. The CRM ABAP server is an example (see SAP Service Marketplace at http://service.sap.com/notes SAP Note830595).
WFM Core 200 is an Add-On to servers, which base on SAP NetWeaver 7.0 – usage type AS ABAP. Using the SAP Add-On Installation Tool (SAINT), you either install it on the CRM ABAP Server, on product instance SAP ECC Server, or on a pure SAP NetWeaver 7.0 system.
SAP liveCache (LCAPPS_2005_700) is as well an Add-On to systems with SAP NetWeaver 7.0 – usage type AS ABAP. This Add-On allows the system to access to a special database engine for managing complex objects in scenarios where large volumes of data are permanently available and modifiable. The database engine (software component version SAP LC/LCAPPS 5.0) requires MySQL on MaxDB. You install it with SAPinst.
You download software component SAP LC/LCAPPS 5.0 from SAP Service Marketplace at http://service.sap.com/swdc.
For more information, see SAP Service Marketplace at
http://service.sap.com/instguides SAP CRM Master Guide and the Installation Guide - SAP Enterprise Resource Planning 6.0.