Lic Alonso Castillo Robles *
LIBRO SEGUNDO DE LOS BIENES, DE SU DOMINIO, POSESIÓN, USO Y GOCE.
MDM offers a robust solution to Apple Volume Purchase Program (VPP) application management and distribution. The sections below outline how you can leverage this new feature with the capabilities of MDM to easily manage and distribute iOS application orders to the smart device fleet.
The Apple Volume Purchase Program allows businesses and educational institutions to purchase publicly available applications or specifically developed third-‐party applications in volume for distribution to corporate devices.
NOTE: The Apple Volume Purchase Program is currently only available in Australia, Canada, France, Germany, Italy, Japan, New Zealand, Spain, the United Kingdom, and the United States.
The process of deploying applications in volume throughout a business or educational institution with the Volume Purchase Program can be separated into three main components:
• VPP Enrollment – First, businesses and education institutions must enroll in the program and verify with Apple that they are a valid business or institution.
o To register for the VPP, navigate to http://www.apple.com/business/vpp for businesses, or to http://www.apple.com/itunes/education for education institutions.
o More information regarding the Apple Volume Purchase Program, how it works, and program prerequisites can be found at the links above.
• App Purchasing – Once enrolled in the Volume Purchase Program, businesses and educational institutions can purchase applications in bulk through the Volume Purchase Program Website at https://vpp.itunes.apple.com/us/store.
o Log in with the VPP Apple ID created during the enrollment process.
o Find applications, define the quantity and purchase with a corporate credit card. • App Deployment – Once applications have been purchased, they can be distributed throughout
a smart device fleet through the use of redemption codes. For each application purchase, there is an associated redemption code for end-‐users to redeem a single copy of the application.
o These redemption codes are managed through a Redemption Code Spreadsheet available at the Volume Purchase Program Website. This spreadsheet contains details such as the redemption code, redemption status and most importantly, a redemption URL that an end-‐user could use to automatically validate the code and install the program through the App Store.
It is during this final step, App Deployment, that Mobile Device Management can be leveraged to enhance management and distribution to a corporate smart device fleet. For businesses and
educational institutions that do not have any Mobile Device Management capabilities, Apple provides two solutions to deploying redemption URL’s to end-‐users:
• Emailing the redemption URL directly to end-‐users.
The section below describes how MDM can be leveraged to automate and simplify this application distribution process.
Upload the Apple VPP Redemption Code Spreadsheet to MDM
The first step to manage and deploy VPP Application Orders through MDM is by uploading the Apple VPP Redemption Code Spreadsheet to the Admin Console. The steps listed below outline this process:
1. Navigate to Apps ► Orders to open the Orders page.
2. Click [Add].
The Add Order form displays.
3. Create the VPP Application Order first. To do so, upload the .csv file that you downloaded from the VPP Portal by selecting [Choose File].
4. Once you have selected the appropriate Apple VPP Redemption Code Spreadsheet, click [Save] to continue to the Product Selection form.
If the Apple VPP Redemption Code Spreadsheet contains licenses for multiple applications, several products can be listed on this form. Only one can be selected per new order.
5. Locate the appropriate product and then click [Select] to finish uploading the spreadsheet.
• You are now directed back to the Order page in the Admin Console and your new order displays with a New status.
• Orders with a New status are not yet activated for distribution and redemption to the device fleet.
6. To activate the new order, click the Blue Order Number.
This opens the Order Activation form.
7. From here, enter in all necessary order information. (Required fields are denoted with a red asterisk.)
• * Friendly Name – The name of the order that is displayed on the Order page within MDM. • Description – A brief description of the order.
• PO Number – The Purchase Order number.
• Department – The corporate department to which this application order is deployed. • Cost Center – The corporate department responsible for financial information regarding this
application order.
• Total Cost – The total cost of the application order.
• Cost Per License – The cost per license purchased for this application order. 8. Click the Licenses tab, to view all the other order numbers assigned to this product. 9. Once complete, click [Save and Approve] to approve the order for distribution.
Actions
Click Actions to manage the order using the following options listed in the Action menu:
• Delete – Deletes the order from the console.
• Edit Assignment – Allows you to edit the existing order by assigning it to users or devices.
Allocating Redemption Codes
Once the Apple VPP Redemption Code Spreadsheet has been uploaded and the order has been approved for distribution, you can begin allocating the redemption codes for individual application purchases throughout the device fleet:
1. Navigate to Apps ► Orders to open the Orders page.
2. Locate the specific order to be allocated from the list by Order Number, Friendly Name, Product Name, or Order Date.
3. Once the order is located, click the Edit Assignment icon under Actions on the right.
From this page you can allocate licenses to specific Location Groups and User Account:
• Click [Add], or you can choose to reserve licenses for later redemption by placing them On-‐ Hold.
To allocate licenses by Location Group: 1. Click [Add].
2. Enter and select the name of the Location Group:
3. Make sure the All Users option is selected.
To allocate licenses by User Accounts: 1. Click [Add].
2. Enter and select the name of the Location Group:
3. Check Selected Users.
4. Click the blue Selected Users link to access the User Select form.
5. From here, select all specific User Accounts on the left and click [Add] to provision an individual redemption code to this specific user.
6. When all users have been selected, click [OK] to return to the Application Assignment form. 7. Enter the number of licenses to allocate to the selected users in the Allocated text box.
8. To allocate a single license to each selected user, type the same number that is shown in the Users text box into the Allocated text box. If fewer are allocated, only the first users to use their redemption code can install the application.
9. To save redemption codes for later use, select On Hold:
10. Enter the number of redemption codes that you want to place on hold in the On-‐Hold text box.
11. Assignment Type – Select the appropriate option – if the application is installed automatically (Auto) or manually (On Demand).
NOTE: When Assignment Type is Auto, only eligible iOS5 devices receive the App
automatically.
NOTE: Removing an app when a device is unenrolled does not recover the redeemed license. When installed, the app is associated to the user's App Store account.
12. Once all the available licenses have been allocated, click [Save] to finish allocating the redemption codes.
13. Now navigate to the Products page.
14. Click the Actions menu and then select the Publish option to deploy the application. This lets the device user know about the application deployment on their device.
15. Navigate to the License page to view all application licenses and manage redemption.
16. Click the Make Available option on the Action icon to receive the application and to redeem it.
NOTE: You can also delete individual redemption codes or make unavailable.
Create Purchased Application Messages and Notify Device-Users
Once the VPP application licenses have been allocated, you have the ability to notify device-‐users that their application download is available by leveraging the device notification capabilities of MDM. By default, MDM is configured to send an email to end-‐users to notify them that the specific VPP application is available for download.
To create custom Purchased Application Messages, or to enable SMS/Push-‐based Purchased Application Messages:
1. Navigate to Configuration ► System Settings.
2. Select System ► General ► Message Templates from the navigation menu on the left to open the Message Template form.
3. Click [Add] to open the Add/Edit Message Template form.
4. Fill in all required parameters on the Add/Edit Message Template form.
• Subject – The subject of the email message, if email is selected as a delivery method. • Description – An internal description of the message used internally by MDM to describe
this template.
• Category – The message template category. For VPP Application Messages, select Application.
• Type – The type of message to be sent; a subcategory of the message template category. For VPP Application Messages, select Purchased Application.
• Device Ownership – A parameter to limit the message delivery to only devices belonging to the specified device ownership category.
• Primary Delivery Method – The main method of message delivery to end-‐users.
• Alternate Delivery Method – An additional method of message delivery to end-‐users. This type of message is also sent in addition to the message specified in the primary delivery method. • Effective Date – The start-‐date in which this message template begins taking precedence
over the default message bodies specified by the MDM system.
• Expiration Date – The end-‐date in which this message template stops being delivered to end-‐users instead of the default system message templates, or other currently effective message templates.
• Select Language – A parameter to limit the message delivery to only devices belonging to users who understand the specified languages.
• Email / SMS / Agent Check Boxes – Check any of these boxes to enable message configuration for each respective message type.
• Message Bodies – The message that is displayed on end-‐user devices for any of the respective message types. Use the {ApplicationName} lookup value to dynamically populate the name of the application for download in the messages displayed on end-‐user devices.
• Once the form has been completed, select [Save] to complete the custom Purchased Application Message.
Once the custom purchased application messages have been created, or you choose to use the default purchased application email message template, notifications can be sent out over-‐the-‐air to all end-‐users. To send the Purchased Application Messages to end-‐users:
1. Navigate to Catalog ► Applications to open the Purchased page.
2. Locate the specific order to be allocated from the order list by Order Number, Friendly Name, Product Name, or Order Date.
3. Once the specific order is located, click Notify Devices under the Actions menu on the right.